Bought a PCGS certified coin a few months back and...
Coin Finder
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It has grown a PVC greenish/white stain on the obverse. it is light but there. It doesn't photograph well. Can I resubmit this to PCGS for review? Is it reconsideration service? Thanks
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I had a cameo with artificial frost on it that turned in the holder. I called customer service and returned it for review, but frankly, I cannot recall exactly what service I requested.
What I can say is that PCGS was very reasonable and gave me a couple of options. They stand behind their grade guarantee and its just one of the reasons why 99% of my coins are in PCGS holders.
Anyway, I'd check with customer service first before spending more money.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My digital cameo album 1950-64 Cameos - take a look!
You can send it in; if they agree you pay nothing but may have to wait 60 business days as I am; if they see it as your problem you pay the fees.
Today, unlike a few years ago when PCGS would fix this for free, your only option is to use their conservation service and pay for the work.
PCGS will do a good job...you will likely be pleased with the results...just not having to pay for it.
Lance.
What's the coin? Pics?
Send it in for conservation.... they have good processes... costs a bit, but saves the coin. Cheers, RickO
I sent a coin with verdigris that developed in PCGS plastic back to them under guarantee resubmission and PCGS conserved it. About a year later a light dipping stain developed and I sent it back in to get it re-conserved and currently sitting on 6+ months turnaround (entered in the system June 1st)
8 Reales Madness Collection
What next? Having to pay to get mechanical errors fixed on the label?
That is absolutely absurd.. If they slabbed a problem coin that got past them, they should fix it under their guarantee and not charge the customer to "conserve" it. Starting to make the Tommy Boy guarantee scene sound very fitting. I'd do as others have said, call customer service first and talk to them about it.
I agree it is disappointing. It's a change made a while back. Here's further info:
pcgs.com/guarantee
...and a quote from that page:
"Coins exhibiting environmental deterioration.
The PCGS Guarantee does not apply to coins exhibiting environmental deterioration subsequent to PCGS grading and encapsulation. This deterioration may include, but is not limited to, spotting, hazing, PVC contamination, changes in color, and corrosion."
Plus there are many old green holder coins that were puttied or doctored that may have changed appearance in time, that PCGS may or may not take care of. I also sent in a Seated dollar that was old holder, Unc. but with dark type toning where one of the PNG experts on these looked at it and said it probably needed to be dipped to be saleable but would then probably come back as E.D.; when sent to PCGS I got a nice note saying the coin was good for grade, lustrous, etc..
There are some rhetorical questions above I won't attempt to answer. But I do know a few things from past experience.
If PCGS agrees to conserve a coin, its grade is guaranteed. Which is to say, if the coin is a wreck afterward, PCGS will do a payout. Another perspective is that PCGS may try hard to justify the original grade to avoid a payout. No comment.
Yes, it's a self-serving assessment but not a lot different from any submission where we pay for an opinion.
I am not sure how they would handle a coin that turned after conservation. But I figure the odds of it happening are much lower with a professional PCGS restoration.
Lance.