Home› U.S. Coin Forum

Forum Software

DonWillisDonWillis Posts: 961 ✭✭✭
in U.S. Coin Forum
As I posted in another thread we are really embarrassed by the quality of this forum software. We upgraded to their 'latest and greatest' and it sucks.



We are actively looking into replacing this software with something that actually works and includes most of the features you would expect in 2016!



This can't happen overnight. Please hang in there.



thanks



Comments

  • oih82w8oih82w8 Posts: 12,603 ✭✭✭✭✭
    Thanks Mr. Willis.



    Looks like you are about to hit the 1,000 post mark!
    oih82w8 = Oh I Hate To Wait _defectus patientia_aka...Dr. Defecto - Curator of RMO's

    BST transactions: dbldie55, jayPem, 78saen, UltraHighRelief, nibanny, liefgold, FallGuy, lkeigwin, mbogoman, Sandman70gt, keets, joeykoins, ianrussell (@GC), EagleEye, ThePennyLady, GRANDAM, Ilikecolor, Gluggo, okiedude, Voyageur, LJenkins11, fastfreddie, ms70, pursuitofliberty, ZoidMeister,Coin Finder, GotTheBug, edwardjulio, Coinnmore, Nickpatton, Namvet69,...
  • bronzematbronzemat Posts: 2,666 ✭✭✭✭✭
    It isn't great but it is alot better then the old software was. I'm still content it was updated finally.
  • BAJJERFANBAJJERFAN Posts: 31,311 ✭✭✭✭✭
    Originally posted by: DonWillis

    As I posted in another thread we are really embarrassed by the quality of this forum software. We upgraded to their 'latest and greatest' and it sucks.



    We are actively looking into replacing this software with something that actually works and includes most of the features you would expect in 2016!



    This can't happen overnight. Please hang in there.



    thanks







    If it came on a CD, I would return it in a PCGS slab with a DNC!
    theknowitalltroll;
  • derrybderryb Posts: 37,661 ✭✭✭✭✭
    Not bad once you get used to it.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • DavideoDavideo Posts: 1,363 ✭✭✭✭
    Originally posted by: bronzemat
    It isn't great but it is alot better then the old software was. I'm still content it was updated finally.


    My thoughts exactly.
  • lkeigwinlkeigwin Posts: 16,893 ✭✭✭✭✭
    I'm okay with most everything except the search function, which is a pretty big deal to a lot of us. Also, I'd like to be able to PM photos again.



    Thanks for letting us know PCGS is looking for something better, Don. We'll hang in there.

    Lance.
    Coin Photography Services / Everyman Registry set / BHNC #213
  • ashelandasheland Posts: 23,755 ✭✭✭✭✭
    Originally posted by: bronzemat
    It isn't great but it is alot better then the old software was. I'm still content it was updated finally.


    image

    My YouTube Channel

  • SteveSteve Posts: 3,312 ✭✭✭
    Don,

    Thanks for your comment regarding the NEW forum software. I agree that the FUSETALK upgrade was really a downgrade as far as user communication via the forums is concerned. COMMUNICATION with the users on these forums is VERY important in my opinion, especially on topics that collectors club members and dealers are concerned about regarding PCGS. My thread today regarding COIN FACTS REFUNDS resulted in an immediate response from customer service which I have no doubt was the result of you reading my thread. Perhaps, in this case, a similar thread from YOU back on February 3rd in this coin forum would have eleviated all the calls and emails that customer service has to answer. Again. thanks for commenting on the Forum software. Steveimage
    My True View Album

    My Complete PROOF Lincoln Cent with Major Varieties(1909-2015)Set Registry
  • sparky64sparky64 Posts: 7,047 ✭✭✭✭✭
    Thank you Mr. Willis.

    Will gladly "hang in there". image

    "If I say something in the woods and my wife isn't there to hear it.....am I still wrong?"

    My Washington Quarter Registry set...in progress

  • KudbegudKudbegud Posts: 4,735 ✭✭✭✭✭
    Originally posted by: asheland

    Originally posted by: bronzemat

    It isn't great but it is alot better then the old software was. I'm still content it was updated finally.




    image




    I too

    image



    It seems to be settled down now. Would hate to replace this software and experience the turmoil all over again.

  • CrackoutCrackout Posts: 1,375 ✭✭✭✭✭




    image
  • BoosibriBoosibri Posts: 12,401 ✭✭✭✭✭
    Thanks so much Don. Appreciate the update.

    Latin American Collection

  • RaufusRaufus Posts: 6,890 ✭✭✭✭✭
    Just to re-state from the other forum....

    Don,,

    Thanks very much!!

    We all realize that this is a free service which PCGS provides. We are most grateful to you for the forum and for your efforts to improve it.

    Best, Ron
    Land of the Free because of the Brave!
  • cardinalcardinal Posts: 2,005 ✭✭✭✭✭
    Originally posted by: Raufus
    Just to re-state from the other forum....

    Don,,

    Thanks very much!!

    We all realize that this is a free service which PCGS provides. We are most grateful to you for the forum and for your efforts to improve it.

    Best, Ron



    image


    Considering the resources that PCGS provides (and pays for!) to make these Forum's possible, they are a tremendous self-less service to the numismatic community! image

    Thanks Don!!
  • CoinRaritiesOnlineCoinRaritiesOnline Posts: 3,681 ✭✭✭✭
    I thought it was fine.
    John Agre

    Coin Rarities Online
  • dpooledpoole Posts: 5,940 ✭✭✭✭✭
    Thanks for taking steps to improve the software, Don. We appreciate PCGS' gift to us all.

    Here's a warning parable for coin collectors...



  • RB1026RB1026 Posts: 1,487 ✭✭✭✭
    Hi Don! No worries here. I, for one, am very grateful to PCGS for the FREE Forum which I truly enjoy and also for the now FREE CoinFacts (which I've subscribed to for years). I don't post nearly as often as most (1k in 10 years) BUT I visit several times daily and read and learn.



    I am a loyal customer of PCGS and I feel that you reciprocate that loyalty by providing me with a host of benefits. This is how a good business SHOULD work and is no doubt a large part of the reason that PCGS is the undisputed leading TPG in the business.



    THANK YOU to you Don, to David Hall, and to all at PCGS who make this a terrific hub and resource for us. However you guys decide to tweak things, there will always be complaints but the vast MAJORITY truly appreciate your efforts. As for me, I like it just fine right now.



  • keyman64keyman64 Posts: 15,537 ✭✭✭✭✭
    Wow, I'm pretty impressed with Don's post here BUT....



    A huge reason for going with the same company was to try to make

    everyone (or at least as many as possible) happy by keeping

    everyone's post counts, PMs/Message history, titles, etc etc. It is commendable

    to have done this. You and your team should be applauded for taking

    this route. Without setting up a test server environment and investing a ton

    of man hours into testing, you really had no way to know.



    I am used to it at this point and have been able to make it work for me.

    The major bug for myself is not being able to post an image within a PM

    so I just link to it. It's a work around. Others have had many more challenges though.



    I appreciate the efforts by you and your team. Thank you for what we do have!
    "If it's not fun, it's not worth it." - KeyMan64
    Looking for Top Pop Mercury Dime Varieties & High Grade Mercury Dime Toners. :smile:
  • coin22lovercoin22lover Posts: 3,542 ✭✭✭
    If the PM system could just be restored to the way it used to be, it would all be A-Okay.
  • LanLordLanLord Posts: 11,723 ✭✭✭✭✭
    Good on ya Don, thank you for the update.
  • GoldbullyGoldbully Posts: 17,938 ✭✭✭✭✭
    Originally posted by: CoinRaritiesOnline

    I thought it was fine.




    Did you regularly use the 'Search' function?



  • PRECIOUSMENTALPRECIOUSMENTAL Posts: 961 ✭✭✭✭
    Originally posted by: RB1026

    Hi Don! No worries here. I, for one, am very grateful to PCGS for the FREE Forum which I truly enjoy and also for the now FREE CoinFacts (which I've subscribed to for years). I don't post nearly as often as most (1k in 10 years) BUT I visit several times daily and read and learn.



    I am a loyal customer of PCGS and I feel that you reciprocate that loyalty by providing me with a host of benefits. This is how a good business SHOULD work and is no doubt a large part of the reason that PCGS is the undisputed leading TPG in the business.



    THANK YOU to you Don, to David Hall, and to all at PCGS who make this a terrific hub and resource for us. However you guys decide to tweak things, there will always be complaints but the vast MAJORITY truly appreciate your efforts. As for me, I like it just fine right now.







    RB1026, Thank you for putting my same sentiments into words, much better than I could have done.
  • BryceMBryceM Posts: 11,857 ✭✭✭✭✭
    Cool. These things ain't cheap and I'm pleased to know that PCGS recognizes the value of the forum. Change is always hard, but I have no doubts that things will end up better.
  • TopographicOceansTopographicOceans Posts: 6,535 ✭✭✭✭
    The major issue for me was the inability to post in a WYSIWYG fashion.

    Having to insert < p="" /> or < br="" /> to get a line break was horrible.
    But that seems to have been fixed (for me at least) recently.

    I'm sure this type of software is not cheap, and the fact that PCGS makes it available speaks highly of the company.

  • BaleyBaley Posts: 22,663 ✭✭✭✭✭
    Originally posted by: DonWillis



    We are actively looking into replacing this software with something that actually works and includes most of the features you would expect in 2016!




    This is the best news I've heard all day. Maybe all year. Thanks Don!

    Liberty: Parent of Science & Industry

  • coindeucecoindeuce Posts: 13,496 ✭✭✭✭✭
    Originally posted by: CoinRaritiesOnline

    I thought it was fine.




    I've found it to be inconvenient to not be able to post an image/images in PM's. For anyone who has previously or does now conduct some confidential correspondence with other members, this is a critical point. The old Fusetalk software afforded that ability.



    "Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
    http://www.american-legacy-coins.com

  • SwampboySwampboy Posts: 13,109 ✭✭✭✭✭
    Originally posted by: coindeuce

    Originally posted by: CoinRaritiesOnline

    I thought it was fine.




    I've found it to be inconvenient to not be able to post an image/images in PM's. For anyone who has previously or does now conduct some confidential correspondence with other members, this is a critical point. The old Fusetalk software afforded that ability.







    image



    "Inspiration exists, but it has to find you working" Pablo Picasso

  • SwampboySwampboy Posts: 13,109 ✭✭✭✭✭
    And thank you Don for that post.

    "Inspiration exists, but it has to find you working" Pablo Picasso

  • ShamikaShamika Posts: 18,785 ✭✭✭✭
    Best thread of the day!


    Buyer and seller of vintage coin boards!
  • TigersFan2TigersFan2 Posts: 1,442 ✭✭
    I don't see any issues with the current forum software. The bugs that existed with the changeover seem to have all been fixed.
    I love the 3 P's: PB&J, PBR and PCGS.
  • joeykoinsjoeykoins Posts: 17,547 ✭✭✭✭✭
    Originally posted by: dpoole
    Thanks for taking steps to improve the software, Don. We appreciate PCGS' gift to us all.


    I second that Don!image

    "Jesus died for you and for me, Thank you,Jesus"!!!

    --- If it should happen I die and leave this world and you want to remember me. Please only remember my opening Sig Line.
  • LakesammmanLakesammman Posts: 17,460 ✭✭✭✭✭
    Great news - with regards to the search function, it's embarrassing to start a thread when you can't really check to see if it's already been covered. image
    "My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko, Big Moose, Cardinal.
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭
    Originally posted by: Lakesammman

    Great news - with regards to the search function, it's embarrassing to start a thread when you can't really check to see if it's already been covered. image








    Don't blame the search function just because you are having trouble remembering things these days image

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • LanceNewmanOCCLanceNewmanOCC Posts: 19,999 ✭✭✭✭✭
    .

    ttt

    .

    <--- look what's behind the mask! - cool link 1/NO ~ 2/NNP ~ 3/NNC ~ 4/CF ~ 5/PG ~ 6/Cert ~ 7/NGC 7a/NGC pop~ 8/NGCF ~ 9/HA archives ~ 10/PM ~ 11/NM ~ 12/ANACS cert ~ 13/ANACS pop - report fakes 1/ACEF ~ report fakes/thefts 1/NCIS - Numi-Classes SS ~ Bass ~ Transcribed Docs NNP - clashed coins - error training - V V mm styles -

  • DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭
    It's working OK for me and I don't usually like change. I like the Quote function. Thanks Don and all of the PCGS staff for what we have.
  • TNP777TNP777 Posts: 5,710 ✭✭✭
    I almost never check the coin side of the street, mostly 'cause I'm not into coins at all. Still wander in from time to time, though. Glad I did in this case.

    Don, appreciate the candor. It's nice to know we're not alone in feeling frustrated with the new forum software. To be quite honest, I'd even welcome going back to the old software. I Know that's not going to happen, but knowing that this current software is being addressed is nice.

    Dodgers collection scans | Brett Butler registry | 1978 Dodgers - straight 9s, homie
  • GRANDAMGRANDAM Posts: 8,763 ✭✭✭✭✭
    The only problems that I have had since the new software came out is I can't figure out how to post a photo in a PM even though I can post it in a regular Forum Post and the a-/a+ buttons don't work for me in the upper RH corner.

    GrandAm :)
  • dtkk49adtkk49a Posts: 2,490 ✭✭✭
    I'd like to see something similar to Blowout. Like he said, its 2016.
    Follow me - Cards_and_Coins on Instagram



    They call me "Pack the Ripper"
  • pcgs69pcgs69 Posts: 4,358 ✭✭✭✭
    Thank you for the update! Looking forward to future improvements.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Format
SpoilerCodeQuote
Heading 2Heading 1
Emoji
:):D:(;):/:o:s:p:'(:|B):#:*<3o:)>:)
Url
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file
Home • U.S. Coin ForumComment As ...