Unable to log in to PCGS account....any advice?

Manorcourtman · December 31, 2015 9:17AM

For the last few weeks I have not been able to log in to check for grades ie. in my PCGS account using IE7 and MSN Explorer. I was however, able to log in to my account using Safari. Now Safari doesn't even show the LOG IN up at the top right!! When I try to log in using IE and MSN Explorer it just comes up again with no log in name or password. No matter how many times I try to log in it goes back to blank lines. ANyone else having problems? ANy advice from the computer pros here? I did clear my temp. files and cookies to no avail. Thanks!!

coindeuce · December 31, 2015 9:20AM

Are you using a mobile device, or a desktop ?

Manorcourtman · December 31, 2015 9:48AM

Laptop

tradedollarnut · December 31, 2015 9:49AM

I cannot from my iPad. They are investigating

coindeuce · December 31, 2015 10:07AM

Yes, CU is having difficulty installing a platform that functions properly on mobile devices. Hard to comprehend in a time when mobile devices dominate the market for web connectivity.

If you have a desktop, and it is critical to get logged in to your CC account, then go that route.

Manorcourtman · December 31, 2015 10:18AM

Originally posted by: coindeuce

Yes, CU is having difficulty installing a platform that functions properly on mobile devices. Hard to comprehend in a time when mobile devices dominate the market for web connectivity.

If you have a desktop, and it is critical to get logged in to your CC account, then go that route.

What route? Nothing works! Safari now says it cannot establish a secure connection!! So thats why I cant log in with that platform. This really sucks.

Manorcourtman · December 31, 2015 10:40AM

I just downloaded Firefox. That works. Something is very wrong with PCGS IT Dept!!! Very frustrating!!!!!!!!!!!

AUandAG · December 31, 2015 10:42AM

I have no problems logging in using Chrome or Firefox....but Firefox does show more (chrome leaves some advertising and all those little men things out for some reason ((can't send PM's etc from chrome)).

winky · December 31, 2015 11:27AM

This is one of the reasons some folks don't do the forum anymore. I have also had problems.

keyman64 · December 31, 2015 11:30AM

For the folks having issues with the Apple products, I have been able to do it on my iPhone...just click on the little guy in the upper right or go to the full website and do it etc. I agree, it is as clear as mud but possible.

Tootawl · December 31, 2015 1:12PM

Add me to the list of people who can't check for my grades.

Rampage · January 1, 2016 5:10AM

Microsoft Edge and Chrome work perfectly fine for me on a Windows 10 PC.

Unable to log in to PCGS account....any advice?

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