32 Business Day and counting

rob327 · April 13, 2015 9:41AM

so I sent an order in, logged on 2/26....it was a $15 dollar DNA special, so im guessing they r swamped..

im hesitant to call cuz I don't want them to take it out on me with denying some of my cards.. #ICheckEvery5Mins

charrigan · April 13, 2015 9:55AM

How long is the stated turnaround?

Gemyanks10 · April 13, 2015 11:16AM

Nice! Even a hash tag!

dennis07 · April 13, 2015 12:36PM

"im hesitant to call cuz I don't want them to take it out on me with denying some of my cards.."

From my dealings with the company they have always been a professional organization especially customer service. I can't imagine
a case why they would be vindictive over a phone call.

charrigan · April 13, 2015 12:47PM

<< <i>"im hesitant to call cuz I don't want them to take it out on me with denying some of my cards.."

From my dealings with the company they have always been a professional organization especially customer service. I can't imagine
a case why they would be vindictive over a phone call. >>

+1

DanBessette · April 13, 2015 1:15PM

<< <i>

<< <i>"im hesitant to call cuz I don't want them to take it out on me with denying some of my cards.."

From my dealings with the company they have always been a professional organization especially customer service. I can't imagine
a case why they would be vindictive over a phone call. >>

+1 >>

+2

And if you were right about vindictive tendencies, how do you think putting them on blast on the web would help your cause?

firedawg45 · April 13, 2015 11:10PM

i dont think he blasted them and if he did its his right.. everyone jumps on you for even saying the slightest neg on psa.

alifaxwa2 · April 13, 2015 11:51PM

http://forums.collectors.com/messageview.cfm?catid=11&threadid=939841
See the last post.

dennis07 · April 14, 2015 3:00AM

"i dont think he blasted them and if he did its his right.. everyone jumps on you for even saying the slightest neg on psa."

Nobody got "jumped" on in this thread. I didn't think he "blasted" them and no one said he didn't have the right to say what he said.
I merely pointed out to a new member that PSA as far as my dealings with them goes out of their way to make each experience a positive one.

rob327 · April 15, 2015 4:32AM

ima give it til 40 business days then ill email.

#TheWaitingIsTheHardestPart #ILovePoppage

Davis · April 15, 2015 4:38AM

I don't think hashtags work on the forum.

I'd recommend a polite phone call to customer service rather than email. They're actually pretty nice people.

Dpeck100 · April 15, 2015 4:46AM

There is no chance that a polite phone call will have any negative impact on your results. Quite frankly I have had customer service reps be extremely helpful and potentially speed my order along.

Perhaps I am naive but I don't even think a rude phone call will impact your grades what so ever.

vintagefun · April 15, 2015 6:24AM

Make the call. They're super helpful. Sometimes these things just need a push from their backlog. It'd be great if it was FIFO, but it's not. I'd suggest being nice and simply asking for help or advice, but even if you were nasty, I doubt it would effect your grade...though it might not get it's push from purgatory.

Good Luck.

32 Business Day and counting

Comments