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Can anyone tell Stacks what utter garbage their website is?

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  • BaronVonBaughBaronVonBaugh Posts: 1,839 ✭✭✭✭


    << <i>If I could attend in person, the website issues would be a positive....... >>



    image
  • wondercoinwondercoin Posts: 17,059 ✭✭✭✭✭
    Mark / Nic. First, as I said, my travels across the country at times have been to look at coins for my personal registry sets. Nothing to do with a livelihood.

    But, more importantly and I have said this many times - get your bids in early at Stacks/Bowers and that accomplishes a couple things: (1) peace of mind that your bid is locked in on the coins you strongly desire; (2) website problems now work in your favor - if the website fails to work in the last five minutes or whatever, the higher chance you will win the lots you have bids on. A simple concept.

    Finally, and I will say it again .. SB is no longer a public company and now has every reason (and no legal excuses) to be on these boards addressing customers' complaints. It is a major mistake not to in my humble opinion.

    Wondercoin.
    Please visit my website at www.wondercoins.com and my ebay auctions under my user name www.wondercoin.com.
  • ambro51ambro51 Posts: 14,108 ✭✭✭✭✭
    I brought this up to them and it IS a sore point.
  • giorgio11giorgio11 Posts: 4,058 ✭✭✭✭✭
    Ambro, could you elaborate on this remark? As in, it is a sore point and they don't want to discuss it, or it is a sore point and they are working to do something about, what?

    Merry Christmas to all, and to all a good night!

    Best Regards,

    George
    VDBCoins.com Our Registry Sets Many successful BSTs; pls ask.


  • << <i>Mark / Nic. First, as I said, my travels across the country at times have been to look at coins for my personal registry sets. Nothing to do with a livelihood.

    But, more importantly and I have said this many times - get your bids in early at Stacks/Bowers and that accomplishes a couple things: (1) peace of mind that your bid is locked in on the coins you strongly desire; (2) website problems now work in your favor - if the website fails to work in the last five minutes or whatever, the higher chance you will win the lots you have bids on. A simple concept.

    Finally, and I will say it again .. SB is no longer a public company and now has every reason (and no legal excuses) to be on these boards addressing customers' complaints. It is a major mistake not to in my humble opinion.

    Wondercoin. >>


    I know there is at least one SB employee who looks at these boards, but I do not know if they execute our critiques and criticisms.
    I have asked SB about this in person at one of the major shows...forgive me that I cannot remember the exact show.
  • I've heard a lot of good things about Ponterio in their foreign coin division and Peter Treglia seems to be quite helpful. A lot of talent at Stacks, too bad they can't hire a high end tech firm to streamline their system to make it as good or better as the alternatives. They would just need to offer the same terms and implement the best customer feedback for upgrades and improvements.
  • wondercoinwondercoin Posts: 17,059 ✭✭✭✭✭
    Watch for exciting things out of SB in 2015. First up, the initial Pouge auction - perhaps $25,000,000.00 - $50,000,000.00 in coins and in probably less than (150)-(200) total lots! Figure an average lot sale price at around $300,000.00 - $400,000.00/coin!! And, when you are bidding $400,000.00/lot, lot after lot after lot - expect to be either in the auction room or on the telephone with a Stacks rep. The website probably won't play a big role in the sale. That said, I certainly hope they keep making improvements to the website, but probably all eyes will be on the coins and not the website very soon. Don't be surprised if SB has some or all of the first Pogue auction lots at FUN on display in 2 weeks!! It is just about that time where SB will be in the spotlight - the show is about to begin folks!

    Wondercoin
    Please visit my website at www.wondercoins.com and my ebay auctions under my user name www.wondercoin.com.
  • DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭
    >>>Watch for exciting things out of SB in 2015. First up, the initial Pouge auction - perhaps $25,000,000.00 - $50,000,000.00 in coins and in probably less than (150)-(200) total lots! Figure an average lot sale price at around $300,000.00 - $400,000.00/coin!! And, when you are bidding $400,000.00/lot, lot after lot after lot - expect to be either in the auction room or on the telephone with a Stacks rep. The website probably won't play a big role in the sale. That said, I certainly hope they keep making improvements to the website, but probably all eyes will be on the coins and not the website very soon. Don't be surprised if SB has some or all of the first Pogue auction lots at FUN on display in 2 weeks!! It is just about that time where SB will be in the spotlight - the show is about to begin folks!<<<

    I wouldn't waste my time....they are dead to me.
    image
  • EVillageProwlerEVillageProwler Posts: 5,856 ✭✭✭✭✭


    << <i>>>>Watch for exciting things out of SB in 2015. First up, the initial Pouge auction - perhaps $25,000,000.00 - $50,000,000.00 in coins and in probably less than (150)-(200) total lots! Figure an average lot sale price at around $300,000.00 - $400,000.00/coin!! And, when you are bidding $400,000.00/lot, lot after lot after lot - expect to be either in the auction room or on the telephone with a Stacks rep. The website probably won't play a big role in the sale. That said, I certainly hope they keep making improvements to the website, but probably all eyes will be on the coins and not the website very soon. Don't be surprised if SB has some or all of the first Pogue auction lots at FUN on display in 2 weeks!! It is just about that time where SB will be in the spotlight - the show is about to begin folks!<<<

    I wouldn't waste my time....they are dead to me.
    image >>



    The Pogue collection contains some of the most amazing coins in our hobby. To dismiss the sale of the collection because you have a beef with the website seems hard for me to understand. I collect dark side now, and yet I'm excited about this sale.

    EVP

    How does one get a hater to stop hating?

    I can be reached at evillageprowler@gmail.com

  • ColonelJessupColonelJessup Posts: 6,442 ✭✭✭✭✭


    << <i>

    << <i>>>>Watch for exciting things out of SB in 2015. First up, the initial Pouge auction - perhaps $25,000,000.00 - $50,000,000.00 in coins and in probably less than (150)-(200) total lots! Figure an average lot sale price at around $300,000.00 - $400,000.00/coin!! And, when you are bidding $400,000.00/lot, lot after lot after lot - expect to be either in the auction room or on the telephone with a Stacks rep. The website probably won't play a big role in the sale. That said, I certainly hope they keep making improvements to the website, but probably all eyes will be on the coins and not the website very soon. Don't be surprised if SB has some or all of the first Pogue auction lots at FUN on display in 2 weeks!! It is just about that time where SB will be in the spotlight - the show is about to begin folks!<<<

    I wouldn't waste my time....they are dead to me
    image >>



    The Pogue collection contains some of the most amazing coins in our hobby. To dismiss the sale of the collection because you have a beef with the website seems hard for me to understand. I collect dark side now, and yet I'm excited about this sale.

    EVP >>



    I want to thank you for your principled stand in not yielding to reality. 15 minutes of frustration to find if maybe there's a coin you'd like? I will buy the coin for 30% less than you might have paid and charge 10% over your personal "ask" without you having any idea......

    Follow wondercoin's advice and find a way to work a system with glitches others will stubbornly refuse to navigate. But I wouldn't put in my top bid. Once again, why would you choose to give away information that reinforces a competitor's sense of value?

    Don't trust the reliability of online bidding? Bid on the phone. Usually any lot over $2000 will be accommodated, and some under if you're higher on a few in the sale. Talk to Vicken, Greg or Scott. They were all friends until I mentioned their names.

    I give this information freely. It is has been refined after sitting thru and otherwise observing billions of dollars of auction sales over the last 35 years. It's not a trade secret, but a way to manipulate the "ground rules" to your advantage.

    It's shared with the expectation it will cost me little. Virtually all the people who care enough will do or have already done their homework.

    Sorry about the troublesome ergonomics . . . . image . . . Thanks for the extra money, all you lazybones . . .image
    "People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf." - Geo. Orwell
  • wondercoinwondercoin Posts: 17,059 ✭✭✭✭✭
    Colonel ... In the (31) years (thus far) I have spent building my 1932-date Washington Quarter set, I have traveled tens of thousands of miles (and probably hundreds of thousands actually) in the hunt for a coin here and a coin there that I could use in the collection to improve the set. I've had to "dance with the devil" (coin dealers or even collectors I do not love working with) from time to time and screen hundreds and hundreds of thousands of coins along the way.

    With all due respect to Dimeman, I have to seriously question his dedication to the set he is building where he can not be bothered navigating the (alleged) difficult site of one of the two biggest coin auction houses in the US! Or, maybe it's like you said ... he is just fine paying 30% or 40% more for some of the coins and will never know better.

    One thing for sure - I will be planning on getting some of my coins (and my customers' coins) consigned to those very Pogue sales wherever possible. And, I personally won't lose a minute's sleep over the internet bidding action.


    Wondercoin
    Please visit my website at www.wondercoins.com and my ebay auctions under my user name www.wondercoin.com.
  • Type2Type2 Posts: 13,985 ✭✭✭✭✭
    image Keep your eye's open and on the prize. There will be bumps in the road but keep focus on what you want. But that is just me dumb Type2 thinking. image


    Hoard the keys.
  • DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭
    It's not just the bidding problems....it's the whole process. It's the most disorganized operation I have ever seen. And to boot they don't have as much variety and things I need or want. Heritage, GC and the old Teletrade are and were much better.

    Heck ebay is much better!
  • JOsborneJOsborne Posts: 115 ✭✭✭
    I refuse to give them any of my money if they can't take their business any more seriously. They obviously don't care. Business advice: hire some of Heritage's people.
  • DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭
    And I have no idea what ColonelJessup is trying to say about buying for 30% less and selling for 10% more........whatever.

    There are "NO" bargin's at SB!
  • wondercoinwondercoin Posts: 17,059 ✭✭✭✭✭

    "There are "NO" bargin's at SB!"

    I give up.

    Wondercoin
    image
    Please visit my website at www.wondercoins.com and my ebay auctions under my user name www.wondercoin.com.
  • JustacommemanJustacommeman Posts: 22,852 ✭✭✭✭✭
    I will participate in the Pogue sale and I'm excited about it. However, there is less then a zero percent chance I will do it through Stack's. I wouldn't trust the process.

    MJ
    Walker Proof Digital Album
    Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
  • MsMorrisineMsMorrisine Posts: 37,299 ✭✭✭✭✭
    Arrange bidding access now. It seems a wise decision. Perhaps I can rent my arm and phone for expenses? image
    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • georgiacop50georgiacop50 Posts: 2,909 ✭✭✭✭
    Most of the well deserved criticism here is directed at the auction side of their biz.

    What about the buy direct side??



    << <i>There are "NO" bargin's at SB! >>



    We will see...I just browsed the buy direct and found a couple of super bargains by anyones' standards.

    If they honor the transaction I'll tell you what I got. If they don't honor the transaction I will tell you their website is garbage.



  • dbldie55dbldie55 Posts: 7,746 ✭✭✭✭✭
    Just checked, and I have 10 orders with them since the new site was created. A few are direct sales and the others are auctions. Some have been tremendous deals. Have not had any problems using the site to order.
    Collector and Researcher of Liberty Head Nickels. ANA LM-6053

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