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Talked with "SB" - the problem is my ancient operating system.

LakesammmanLakesammman Posts: 17,682 ✭✭✭✭✭
in U.S. Coin Forum
image

Turns out the operating system at work is IE-8 - ancient stuff.

I can't upgrade it as it requires a work ticket and IT staff.

Very much appreciate the time and effort Brian at SB gave me to solve the issue. image

Comments

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    BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    Your not alone... Don't worry sure they will get their IT trio to try and fix it image

    image
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
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    BillJonesBillJones Posts: 35,874 ✭✭✭✭✭
    One thing you cannot do is use the watch list. Once you specify an auction lot for that, you have start all over with the category you were reviewing, and you can never find the watch list in any case.

    I guess there are no good web site builders in New York or California. If there were Stacks would have fixed their web site.
    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals. In recent years I have been working on a set of British coins - at least one coin from each king or queen who issued pieces that are collectible. I am also collecting at least one coin for each Roman emperor from Julius Caesar to ... ?
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    BodinBodin Posts: 1,022 ✭✭✭


    << <i>Your not alone... Don't worry sure they will get their IT trio to try and fix it image

    image >>



    OK< I LAUGHED!
    How I pay the bills:
    https://imdb.com/name/nm1835107/
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    DeliaBugDeliaBug Posts: 881 ✭


    << <i>One thing you cannot do is use the watch list. Once you specify an auction lot for that, you have start all over with the category you were reviewing, and you can never find the watch list in any case.

    I guess there are no good web site builders in New York or California. If there were Stacks would have fixed their web site. >>



    I just checked all of these issues and none of them exist for me. Forward, back, search, add to watchlist, bid, etc.

    I have no idea what you are actually seeing in your browser though. What I see in mine - I have a massive button on the top right of the menu bar that says 'watch list'. It is always there. To add a lot to that list, I click the 'add to watchlist button over 'submit bid' button - now the page never changes, the button just changes to 'watching'. The site works fine for me. FWIW I am using an iMac & Firefox.

    I can screencap this if anyone wants to see if any/everyone may be seeing different things.
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    mbogomanmbogoman Posts: 5,328 ✭✭✭✭✭


    << <i>I just checked all of these issues and none of them exist for me.

    Forward, back, search, add to watchlist, bid, etc. I have no idea what you are actually seeing in your browser though. What I see in mine - I have a massive button on the top right of the menu bar that says 'watch list'. It is always there. To add a lot to that list, I click the 'add to watchlist button over 'submit bid' button - now the page never changes, the button just changes to 'watching'. The site works fine for me. FWIW I am using an iMac & Firefox. >>



    Works pretty much the same for me, too, usually... I'm using Firefox on a Windows 7 OS.

    I do tend to get varying results when using the browser Back button. Sometimes it brings me back to the spot I was in before, sometimes it doesn't. It seems to have difficulties when going from viewing a particular lot back to the category list. I also absolutely hate the filtering capabilities (or lack thereof)

    mbogoman

    Asesabi Lutho

    https://pcgs.com/setregistry/collectors-showcase/classic-issues-colonials-through-1964/zambezi-collection-trade-dollars/7345
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    LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭
    Na blame it on the rain now that everyone is playing in the clouds. image
    My Current project....https://www.pcgs.com/setregistry/mysetregistry/album/160794
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    StuartStuart Posts: 9,831 ✭✭✭✭✭
    Paging Dr. Howard, Dr. Fine, Dr. Howard....

    image

    Stuart

    Collect 18th & 19th Century US Type Coins, Silver Dollars, $20 Gold Double Eagles and World Crowns & Talers with High Eye Appeal

    "Luck is what happens when Preparation meets Opportunity"
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    BochimanBochiman Posts: 25,790 ✭✭✭✭✭
    You and an army of people have older OS/Browsers.
    Popular thing is to just test on the most recent or two and tell users to upgrade.

    Best thing to do is make it workable with many and optimize for most recent.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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    desslokdesslok Posts: 312 ✭✭✭
    You might try installing Google Chrome. It's free, and if I'm not mistaken it can be installed without admin privileges which means you might be able do it without help from your IT staff. It's worth a try, at least.
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    DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭
    Their site is a joke..I won't even go there!!!
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    BochimanBochiman Posts: 25,790 ✭✭✭✭✭


    << <i>You might try installing Google Chrome. It's free, and if I'm not mistaken it can be installed without admin privileges which means you might be able do it without help from your IT staff. It's worth a try, at least. >>



    In many jobs, if you install things without permission from the IT department, you are in violation and could be in big trouble.
    If he really wants to do this, he can get/use a smartphone, get a laptop/tablet, tether it to the phone's wifi, and then browse. image

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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    derrybderryb Posts: 38,588 ✭✭✭✭✭
    IE8 is your browser. You can keep your current OS (probably Windows) and I also recommend you install the free Google Chrome browser. You can even keep the IE8 and use it when you so choose. Until you buy a new OS, Chrome is the way to go.

    Government is the great fiction through which everybody endeavors to live at the expense of everybody else. - Bastiat

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    RYKRYK Posts: 35,801 ✭✭✭✭✭
    SB gave you a load if BS.

    You shouldn't be fooling around on their site at work anyway (just like I shouldn't be fooling around on this site right now). image
    My Box of 20: https://pcgs.com/setregistry/collectors-showcase/box-20/ryks-gold-box-20/17132
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    stealerstealer Posts: 4,039 ✭✭✭✭
    Their tech department told you your "OS" IE-8 is outdated? image I think they need a new tech department.
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    MsMorrisineMsMorrisine Posts: 39,738 ✭✭✭✭✭


    << <i>Their tech department told you your "OS" IE-8 is outdated? image I think they need a new tech department. >>




    Brian is probably the Pres. Brian Kendrella

    This situation is one of the obvious problems that could avoided this situation entirely had it been addressed on the SB side months ago. Cryptic explanation intentional. The tech has been around for years and years and years.



    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
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    LakesammmanLakesammman Posts: 17,682 ✭✭✭✭✭
    Yep - Brian Kendrella - I very much appreciated his taking the time.

    Always nice to make new friends. image
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    GRANDAMGRANDAM Posts: 8,785 ✭✭✭✭✭
    I have a new MAC OSX Version 10.9.5 (less than 1 year old) and I can't navigate the site.

    I have no problem anywhere else. Too much trouble,,, I rarely go there to look anymore,,, I get too frustrated.

    Last checked a week or so ago. Not any better for me imageimageimageimageimage

    GrandAm image
    GrandAm :)

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