Unsolicited emails from Stacks Bowers today
Manorcourtman
Posts: 8,371 ✭✭✭✭✭
Anyone else get an email today claiming you signed up for an account with them? I did and I did not sign up for anything with them!!!
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<< <i>this is a case where I'd call Stacks and alert them to possible fraud >>
I agree. I bought 4 coins in the last auction and I have not received the email. It smells of someone hacking into their accounts and phishing, especially if the email is vague about the reason it is being sent. Can someone post the text of the email (without divulging and personal info)??
mbogoman
https://pcgs.com/setregistry/collectors-showcase/classic-issues-colonials-through-1964/zambezi-collection-trade-dollars/7345Asesabi Lutho
For a large selection of U.S. Coins & Currency, visit The Reeded Edge's online webstore at the link below.
The Reeded Edge
Thanks for registering and welcome to the first in a series of five emails designed to help you get the most from StacksBowers.com.
You have now gained access to Stack’s Bowers Galleries renowned numismatic auctions and our online coin shop of premium-quality, hand-selected material available at a fixed price. Also at your fingertips are the latest news, press releases, auction highlights, events, and videos as well as original stories and numismatic research articles from the renowned Stack’s Bowers Galleries team of experts, our virtual library and over 1.5 million past auction records.
Below you will find your login information. Please read it carefully and save it in a safe location for future reference.If you have any questions regarding your online profile, please contact one of our helpful customer service team members by phone at 800.458.4646 or via email at support@stacksbowers.com.
On behalf of Stack’s Bowers Galleries, thank you for your interest.
Sincerely,
Brian Kendrella
President
Stack’s Bowers Galleries
I used to be famous now I just collect coins.
Link to My Registry Set.
https://pcgs.com/setregistry/quarters/washington-quarters-specialty-sets/washington-quarters-complete-variety-set-circulation-strikes-1932-1964/publishedset/78469
Varieties Are The Spice Of LIFE and Thanks to Those who teach us what to search For.
Either TT or SB has had a database jacked and these are spam from that or something else is going on.
If anyone has contacted them and heard back, would love to hear it in a thread update....
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
I got an invoice from them 3 weeks after picking up my lots in person in Chicago!
Something strange going on.
Coin Rarities Online
<< <i>I just got the same email. Could it possibly be just the new info for when TT switches to Stacks weekly auctions? >>
Good thinking! I bet that's it.
<< <i>
<< <i>I just got the same email. Could it possibly be just the new info for when TT switches to Stacks weekly auctions? >>
Good thinking! I bet that's it. >>
I had thought that as well, but if that is it (and it likely is), then whoever is writing the email script that goes out needs to do a much better job and communicate such.
The way it is written, no one has a real clue to it and in today's day and age of email scams and hacks, someone should know better than to send emails unsolicited that talk of accounts and passwords and not describe the background for them.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
Call them and ask. LOL
Please give us a call if you have any questions concerning your account.
Dear Valued Customers,
This morning you received an email from us with the subject line "Your account has been created". This email generating a new user name and password was inadvertently sent and please disregard it, as your account information with Stack’s Bowers has not changed.
We apologize for the confusion that this has caused as this issue has now been rectified. If you have any questions regarding your Stack’s Bowers account please feel free to email info@stackbowers.com or call us at 1.800.458.4646.
Regards,
Brian Kendrella
The name is LEE!
<< <i>I got it too... and I have no idea why, other than I bought a coin in their last auction for the first time in years. >>
I noticed it as well today. I happened to visit their website last nite, so maybe that's why.
But the language was surely clumsy.
How about
"We've totally replaced our old website. The new one will be a giant step for our company in serving our many valued customers.
For your convenience, we've set up an account for you on the new system. Your new username iIt will replace any previous account you've had, but with a few tedious minutes of entering your profile, you'll find a greatly more useful tool than we've ever been able to offer before".
Revamping bidding protocols and services and replacing a horrid archive retrieval mechanism were in the works before Chris Napolitano had his email address assigned. A couple of sales from now they'll have the system pretty well debugged.
New complaints will emerge
edited to add: when I started my post I hadn't seen that of Brian's. An honest if clumsy mistake corrected in a day that shows concern for the sensibilities of those who received confusing info.
Leaving nothing in my post relevant but the bit about the new system being a big step forward.