Unsolicited emails from Stacks Bowers today

Manorcourtman

Anyone else get an email today claiming you signed up for an account with them? I did and I did not sign up for anything with them!!!

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rays

I got one also, establishing an account with a new user nsame and password. I already have an account under a different user name and password, so I don't know why they are doing this.

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DennisH

I got it too... and I have no idea why, other than I bought a coin in their last auction for the first time in years.

MsMorrisine

this is a case where I'd call Stacks and alert them to possible fraud

mbogoman

<< <i>this is a case where I'd call Stacks and alert them to possible fraud >>



I agree. I bought 4 coins in the last auction and I have not received the email. It smells of someone hacking into their accounts and phishing, especially if the email is vague about the reason it is being sent. Can someone post the text of the email (without divulging and personal info)??

Shortgapbob

I got one as well....thought it was odd.

1tommy

If you read it, The First of Five OH MY Dear Tom,

Thanks for registering and welcome to the first in a series of five emails designed to help you get the most from StacksBowers.com.

You have now gained access to Stack’s Bowers Galleries renowned numismatic auctions and our online coin shop of premium-quality, hand-selected material available at a fixed price. Also at your fingertips are the latest news, press releases, auction highlights, events, and videos as well as original stories and numismatic research articles from the renowned Stack’s Bowers Galleries team of experts, our virtual library and over 1.5 million past auction records.

Below you will find your login information. Please read it carefully and save it in a safe location for future reference.If you have any questions regarding your online profile, please contact one of our helpful customer service team members by phone at 800.458.4646 or via email at support@stacksbowers.com.

On behalf of Stack’s Bowers Galleries, thank you for your interest.

Sincerely,

Brian Kendrella
President
Stack’s Bowers Galleries

Bochiman

Yep....was going to create a thread asking the same.

Either TT or SB has had a database jacked and these are spam from that or something else is going on.

If anyone has contacted them and heard back, would love to hear it in a thread update....

Lakesammman

Either hijack or incompetence.

I got an invoice from them 3 weeks after picking up my lots in person in Chicago!

MICHAELDIXON

I received it also. It's good to know that I'm not going crazy and not remembering registering for an account!

kimber45ACP

I have an account with them, but did not get the email and my current log in info works.

Flatwoods

I have not received the e-mail either.
Something strange going on.

jhdfla

I got one this morning also.

FranklinFactory

I just got the same email. Could it possibly be just the new info for when TT switches to Stacks weekly auctions?

CoinRaritiesOnline

I received one, I already have log in info and my first thought was they were hacked or something.

Manorcourtman

<< <i>I just got the same email. Could it possibly be just the new info for when TT switches to Stacks weekly auctions? >>



Good thinking! I bet that's it.

Bochiman

<< <i>

<< <i>I just got the same email. Could it possibly be just the new info for when TT switches to Stacks weekly auctions? >>



Good thinking! I bet that's it. >>



I had thought that as well, but if that is it (and it likely is), then whoever is writing the email script that goes out needs to do a much better job and communicate such.
The way it is written, no one has a real clue to it and in today's day and age of email scams and hacks, someone should know better than to send emails unsolicited that talk of accounts and passwords and not describe the background for them.

mozin

I have had a Stack'sBowers account for some time, but today I got the same email as shown above saying I had a new account, and a new account with new member name and password. Someone at Stack'sBowers messed up on this one.

libertydude

Here's a novel idea....

Call them and ask. LOL

dragon

I just received an email from a Nigerian banker who informed me that I'm named to get about $1.6 million dollars, so I will be bidding like the sky's the limit in the upcoming Stack's Bowers sale.

Teletrade

On Behalf of Stack's Bowers...

Please give us a call if you have any questions concerning your account.

Dear Valued Customers,

This morning you received an email from us with the subject line "Your account has been created". This email generating a new user name and password was inadvertently sent and please disregard it, as your account information with Stack’s Bowers has not changed.

We apologize for the confusion that this has caused as this issue has now been rectified. If you have any questions regarding your Stack’s Bowers account please feel free to email info@stackbowers.com or call us at 1.800.458.4646.

Regards,

Brian Kendrella

19Lyds

My bad. Wrong Auction Firm.

Rollfinder78

I got one this morning as well

BAJJERFAN

<< <i>I got it too... and I have no idea why, other than I bought a coin in their last auction for the first time in years. >>



I noticed it as well today. I happened to visit their website last nite, so maybe that's why.

ColonelJessup

I've been a customer of both Stacks and Bowers for 40 years. When I got this email this morning, my response was.... I smiled.

But the language was surely clumsy.

How about

"We've totally replaced our old website. The new one will be a giant step for our company in serving our many valued customers.

For your convenience, we've set up an account for you on the new system. Your new username iIt will replace any previous account you've had, but with a few tedious minutes of entering your profile, you'll find a greatly more useful tool than we've ever been able to offer before".

Revamping bidding protocols and services and replacing a horrid archive retrieval mechanism were in the works before Chris Napolitano had his email address assigned. A couple of sales from now they'll have the system pretty well debugged.

New complaints will emerge

edited to add: when I started my post I hadn't seen that of Brian's. An honest if clumsy mistake corrected in a day that shows concern for the sensibilities of those who received confusing info.

Leaving nothing in my post relevant but the bit about the new system being a big step forward.

mrpotatoheadd

I get regular emails from Stacks at three of my email addresses. I didn't get anything from Stacks today. Go figure.