eBay lost in mail? Does USPS have a #

Hello forum, was checking into see if USPS has a phone # that has a live human being answer anymore? Everytime I call 800-Ask-USPS it's all automated. There's a package that left the processing plant on the 7th and was shipped priority, should have been here by now.
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However, a week is not that uncommon for Priority. A simple mis-direction will throw it off. Happens
occasionally.
bob
Coin Rarities Online
Was it also registered mail?
cut and paste the tracking info. (edit dest. zip code if necessary)