As a buyer I agree with the OP, when I have paid, I have done everything I can. If I do not get feedback when I have paid, I probably will not send feedback.
<< <i>As a buyer I agree with the OP, when I have paid, I have done everything I can. >>
Actually, no- a buyer hasn't. If the package never arrives, does the buyer just file a PayPal dispute or do they cooperate with the seller in filing an insurance claim? Does the buyer return something they decide they don't want anymore and use as an excuse the item is not as described? Does the buyer return an item that was damaged after it was received or send back an item different from the one received and demand a refund? Does the buyer threaten the seller with negative feedback if the seller won't agree to a partial refund?
The buyer has more responsibilities than just paying.
<< <i>As a buyer I agree with the OP, when I have paid, I have done everything I can. >>
Actually, no- a buyer hasn't. If the package never arrives, does the buyer just file a PayPal dispute or do they cooperate with the seller in filing an insurance claim? Does the buyer return something they decide they don't want anymore and use as an excuse the item is not as described? Does the buyer return an item that was damaged after it was received or send back an item different from the one received and demand a refund? Does the buyer threaten the seller with negative feedback if the seller won't agree to a partial refund?
The buyer has more responsibilities than just paying. >>
<< <i>I don't want customers unhappy with their purchase and as such they are free to return the item. So if I leave an exuberant review of the buyer and they are unhappy and want to return it where does that leave me? >>
Since you can't leave anything but + feedback as a seller, it really is irrelevant. I maintain it is good business for a seller to leave feedback first. YMMV >>
And while that is a common sentiment among E-Bay buyers, most have not been in a situation where you have left positive feedback for a buyer who then decides to return the item and blast you or your business practices in the process since you have already left positive feedback. I had that happen twice so I changed my policy that I will not leave feedback for a buyer until they leave me feedback or the 14 day return period has expired. Coincidentally, here are the communications with a guy who bought a $17 BU Franklin Half Dollar from me last month.
1960 Franklin Half Dollar BU Item Id: 170964251828 End time: Feb-21-13 07:20:21 PST Buyer: kenpopro (378) 100.0% Positive Feedback Member since Jul-01-00 in United States Location: IN, United States Listing Status: This message was sent while the listing was closed.
From: kenpopro To: lehigh96 Subject: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828 Sent Date: Feb-27-13 09:46:16 PST
Dear lehigh96,
Do you just not bother with feedback? My part of the transaction is fully completed after I bid, win, and pay.
- kenpopro
From: lehigh96 To: kenpopro Subject: Re: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828 Sent Date: Feb-27-13 10:02:33 PST
Dear kenpopro,
I typically leave feedback once or twice a week. I leave feedback after I have received feedback from the buyer or the 14 day return period has expired. I understand that some buyers feel the transaction is over once they have paid, my philosophy is that the transaction is complete once it is confirmed that the buyer is happy with their purchase.
Paul
- lehigh96
From: kenpopro To: lehigh96 Subject: Re: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828 Sent Date: Feb-27-13 11:33:20 PST
Dear lehigh96,
I'm an Ebay seller as well and once a buyer bids, wins and pays I leave them positive feedback and it's never been an issue. I mean, seriously.. why wouldn't I? I can only leave a buyer positive feedback or no feedback.
Paul
- kenpopro
From: lehigh96 To: kenpopro Subject: Re: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828 Sent Date: Feb-27-13 11:58:01 PST
Dear kenpopro,
That is just the way I do things. Honestly, I think the whole feedback system is a joke but refusing to participate would cause too many problems. Once you receive the item and leave feedback that you are satisfied with the coin, I will reciprocate.
Thanks,
Paul
- lehigh96
Dear lehigh96,
LOL... seriously, what kind of feedback do you generally get when you hold a GOOD buyers feedback hostage with remarks like "Once you receive the item and leave feedback that you are satisfied with the coin, I will reciprocate." Like I said all a seller can leave for a buyer is positive or none.. BUT a buyer can leave negative as well as neutral for a Seller for the oddest things, sometimes not even having to do with the quality of the transaction at all. go figure...
- kenpopro
After his final message to me, I promptly blocked him and reported him to E-Bay. E-Bay did absolutely nothing and the guy gave me a neutral feedback over a $17 purchase because I did not give him the positive feedback that he wanted. What he did is against E-Bay rules and I reported him a second time. Still no response from E-Bay. And the best part is that feedback only affects sellers. Why would a buyer care if they get feedback or not?
<< <i> And the best part is that feedback only affects sellers. Why would a buyer care if they get feedback or not? >>
Exactly!
Why do buyers even care since the only thing sellers can do is leave positives? Especially Lehigh's buyer who, btw, already has 384 feedback with over 200 positives dating back to 2002. It seems to me that the feedback system was defintely abused here since this jerk's only problem with the transaction was Lehigh's policy on leaving feedback.
BLOCKED! Primarily because I don't want to give this jerk the "opportunity" to tarnish my reputation as a seller.
I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.
<< <i>AS you must know the sell doesn't get paid until the buyer leaves feedback or 21 days after the transaction date. Buyers who do not leace feedback are just messing with the sellers cash flow and letting PayPal use the float for 3 weeks. >>
Completely false! >>
I think you're right, hammer; at least I've personally never noticed that happening.
I never thought that growing old would happen so fast. - Jim
Lehigh96- Thanks very much for letting us know about that jerk. Blocked! Not at all surprised that Ebay did not remove the neutral or take action against this buyer who clearly violated policy. Had a seller done this you can be sure that action would have been taken. "kenpopro" - and a practitioner of my Martial Art no less. Shameful.
<< <i>There are divergent schools of thought on this matter. And sellers' preferences vary.
I personally leave feedback first if I'm the seller, but some prefer to wait and see how the transaction went, using their feedback to "close the deal" so they know that transaction is complete after the buyer is satisfied. It's not always a tactical thing. Some sellers are actually waiting to see what the buyer thought, and letting him have the first say.
As a buyer, I don't get uptight about it. I figure as long as a seller leaves me feedback eventually, that's fine.
<< <i>I remember back in the day when you could leave eBay feedback for any member, whether you were engaged in a buy-sell transaction or not. >>
I too remember those days, and watched a few "feedback bombing" wars where people would get in a squabble and neg each other back and forth repeatedly.
Imagine being able to neg somebody simply because they had a ridiculous listing, or used terms like "L@@K!!" or abused the word "RARE", or used ALL CAPS or bad punctuation or no punctuation at all. Tempting, huh. But it shows how absurd the old "open feedback" was. Makes much more sense the way it is now.
<b>Despite my grumbling every time eBay monkeys with their format and forces me back to the bottom of the learning curve, I must say, they've come a very, very long way since I joined up in '99.</b> >>
They have indeed come a long way since I joined in '98, but for the worse, in my opinion. I would trade "eBay 2013" for "eBay 1998" in a heart's beat.
With final value fees of 3-5 %, money orders acceptable as means of payment, and reasonable shipping charges that no one complained about, eBay of the 1990's was a dream-come-true for the ordinary collector.
Now... forget it. Nearly 12% (9% FVF plus 2.9% PP) is skimmed right off the top. Plus, the rules have been generally skewed in favor of the buyer.
When I sell, and the buyer pays up I always leave Positive feedback just as soon as I ship. It's just the way "I" do it. The buyer has done his/her part in the matter and can do no more as far as the transaction goes. Now, that's just me...CHD
The bitterness of "Poor Quality" is remembered long after the sweetness of low price is forgotten.
<< <i>The buyer has done his/her part in the matter and can do no more as far as the transaction goes. Now, that's just me...CHD >>
What if they file a false Item Not Received or Item Not As Described claim? What if they decide to return it, and don't properly insure and/or ship the coin back and you never receive it? What if they don't like the coin and refuse to return it until they first receive a refund? Are these buyers (and they exist) deserving of a positive feedback simply because they paid on time?
There may be occasions when the Buyer prefers not to leave feedback (such as when he does not wish other users know about his purchase) and as a Seller, I should respect that choice. This is why I do not leave feedback as a Seller until the Buyer is satisfied and has initiated the feedback.
<< <i>The buyer has done his/her part in the matter and can do no more as far as the transaction goes. Now, that's just me...CHD >>
What if they file a false Item Not Received or Item Not As Described claim? What if they decide to return it, and don't properly insure and/or ship the coin back and you never receive it? What if they don't like the coin and refuse to return it until they first receive a refund? Are these buyers (and they exist) deserving of a positive feedback simply because they paid on time? >>
If you worry about all the "what-if possibility's" in your daily life...well, you'd need to get a subscription for tranquilizers. The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage." The other 499 buyers will appreciate your fb & might even return for future dealings with you.
"Bongo drive 1984 Lincoln that looks like old coin dug from ground."
<< <i>The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage.". >>
Why do you consider it "holding his heedback hostage" for a seller to wait as long as he feels is necessary to determine that a buyer is deserving before leaving a positive feedback rating? Clearly, and as you agreed, not all buyers have earned it.
Merely paying for your item is not enough to earn positive feedback. As a seller, I understand the "leave to receive" mentality.
A positive buyer worthy of positive feedback, is one who pays promptly, remains polite and reasonable throughout the entire transaction, even in the event of a return, refund, exchange, disagreement, post office issue, or anything else that can go wrong. One who does not make unreasonable demands after paying, such as asking why they haven't received their item only two days after payment, asking for a tracking number 5 minutes after they paid, feedback extortion, or the ultimate worst--- asking to keep their item plus a partial refund, because they feel it was "not as nice in hand." Plus, you have to remember that buyers can leave positive, negative, or neutral for sellers, and sellers can only leave positive for buyers. It is for this reason that sellers often feel like their head is over a barrel when it comes to feedback, and prefer to receive feedback first prior to leaving it.
Not saying you are this type of buyer, but they do exist, and that is why many sellers prefer to wait until after receiving positive feedback to receive it.
Buying Athens, GA nationals and obsoletes, for my personal collection Buying most large and small type notes and some nationals for inventory
<< <i>The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage.". >>
Why do you consider it "holding his heedback hostage" for a seller to wait as long as he feels is necessary to determine that a buyer is deserving before leaving a positive feedback rating? Clearly, and as you agreed, not all buyers have earned it. >>
Reade the last part of my original sentence for your answer.
"Bongo drive 1984 Lincoln that looks like old coin dug from ground."
I read the last part and it doesn't provide an answer to the question of why waiting to be confident a buyer actually deserves a positive feedback is considered holding feedback hostage. I mean- buyers don't automatically give sellers positive feedback as soon as a package arrives, do they? They look at the item first to see if there might be any problems before leaving the seller a positive feedback, don't they?
As a seller I immediately leave feedback upon payment As a buyer I leave feedback when I am happy, unless I am VERY upset, I do not leave negative feedback. Otherwise if its not positive feedback, I will not leave feedback.
By eliminating the ability for both sides to leave honest feedback, ebay has essentially rendered the FB system worthless so I don't know why so many people get all bent about it.
I'm there to sell stuff, not feedback. If you want to leave some, great. If not, great.
But we don't leave it until we get it...not to hold anything "hostage", but rather because it's just easier that way as we also run a B/M shop and aren't sitting by the computer 24/7 with little time to drop what we're doing for every buyer who thinks that its their right to have instantaneous FB just because they paid. Plus, as others have pointed out, FB from a buyer tells us they're happy with the transaction.
We include a note with each purchase basically stating "Thanks for the purchase; if you enjoyed the experience feel free to leave feedback and we'll do the same- if you have a concern contact us". Then we just pick one day a week to catch up on FB received. That system has worked since 1997 with over 8000 transactions.
Like I said, I'm not sure why buyers get all bothered about it. Feedback means nothing to a buyer anyway; for starters, they can only get positives...plus as long as the ability to snipe auctions exists, even if it WAS possible for a buyer to have bad feedback, the seller couldn't see it until after they've already bid/won in the last minutes or seconds. So they could have 0 FB or 100,000 FB and it wouldnt make a difference.
<< <i>The buyer has done his/her part in the matter and can do no more as far as the transaction goes. Now, that's just me...CHD >>
What if they file a false Item Not Received or Item Not As Described claim? What if they decide to return it, and don't properly insure and/or ship the coin back and you never receive it? What if they don't like the coin and refuse to return it until they first receive a refund? Are these buyers (and they exist) deserving of a positive feedback simply because they paid on time? >>
If you worry about all the "what-if possibility's" in your daily life...well, you'd need to get a subscription for tranquilizers. The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage." The other 499 buyers will appreciate your fb & might even return for future dealings with you. >>
How can you hold their feeback "hostage" when you only have the option to leave positive feedback? E-Bay should eliminate the ability of sellers to give feedback at all and only allow sellers to respond to negatives or neutrals. That would solve the whole problem. And the scenarios that were listed happen much more more often than 1/500, unless I am just the unluckiest E-Bay seller in the world.
Comments
As a buyer I agree with the OP, when I have paid, I have done everything I can.
If I do not get feedback when I have paid, I probably will not send feedback.
<< <i>As a buyer I agree with the OP, when I have paid, I have done everything I can. >>
Actually, no- a buyer hasn't. If the package never arrives, does the buyer just file a PayPal dispute or do they cooperate with the seller in filing an insurance claim? Does the buyer return something they decide they don't want anymore and use as an excuse the item is not as described? Does the buyer return an item that was damaged after it was received or send back an item different from the one received and demand a refund? Does the buyer threaten the seller with negative feedback if the seller won't agree to a partial refund?
The buyer has more responsibilities than just paying.
<< <i>
<< <i>As a buyer I agree with the OP, when I have paid, I have done everything I can. >>
Actually, no- a buyer hasn't. If the package never arrives, does the buyer just file a PayPal dispute or do they cooperate with the seller in filing an insurance claim? Does the buyer return something they decide they don't want anymore and use as an excuse the item is not as described? Does the buyer return an item that was damaged after it was received or send back an item different from the one received and demand a refund? Does the buyer threaten the seller with negative feedback if the seller won't agree to a partial refund?
The buyer has more responsibilities than just paying. >>
Exactly!
<< <i>When I buy things on EBAY if I dont receive feedback before the item gets to me I usually take a star off for communication. >>
I hope you are just screwing with people with that comment
If not post your ebay name so every seller in the thread can block you .
<< <i>
<< <i>I don't want customers unhappy with their purchase and as such they are free to return the item. So if I leave an exuberant review of the buyer and they are unhappy and want to return it where does that leave me? >>
Since you can't leave anything but + feedback as a seller, it really is irrelevant.
I maintain it is good business for a seller to leave feedback first.
YMMV >>
And while that is a common sentiment among E-Bay buyers, most have not been in a situation where you have left positive feedback for a buyer who then decides to return the item and blast you or your business practices in the process since you have already left positive feedback. I had that happen twice so I changed my policy that I will not leave feedback for a buyer until they leave me feedback or the 14 day return period has expired. Coincidentally, here are the communications with a guy who bought a $17 BU Franklin Half Dollar from me last month.
1960 Franklin Half Dollar BU
Item Id: 170964251828
End time: Feb-21-13 07:20:21 PST
Buyer:
kenpopro (378)
100.0% Positive Feedback
Member since Jul-01-00 in United States
Location: IN, United States
Listing Status: This message was sent while the listing was closed.
From: kenpopro
To: lehigh96
Subject: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828
Sent Date: Feb-27-13 09:46:16 PST
Dear lehigh96,
Do you just not bother with feedback? My part of the transaction is fully completed after I bid, win, and pay.
- kenpopro
From: lehigh96
To: kenpopro
Subject: Re: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828
Sent Date: Feb-27-13 10:02:33 PST
Dear kenpopro,
I typically leave feedback once or twice a week. I leave feedback after I have received feedback from the buyer or the 14 day return period has expired. I understand that some buyers feel the transaction is over once they have paid, my philosophy is that the transaction is complete once it is confirmed that the buyer is happy with their purchase.
Paul
- lehigh96
From: kenpopro
To: lehigh96
Subject: Re: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828
Sent Date: Feb-27-13 11:33:20 PST
Dear lehigh96,
I'm an Ebay seller as well and once a buyer bids, wins and pays I leave them positive feedback and it's never been an issue. I mean, seriously.. why wouldn't I? I can only leave a buyer positive feedback or no feedback.
Paul
- kenpopro
From: lehigh96
To: kenpopro
Subject: Re: Other: kenpopro sent a message about 1960 Franklin Half Dollar BU #170964251828
Sent Date: Feb-27-13 11:58:01 PST
Dear kenpopro,
That is just the way I do things. Honestly, I think the whole feedback system is a joke but refusing to participate would cause too many problems. Once you receive the item and leave feedback that you are satisfied with the coin, I will reciprocate.
Thanks,
Paul
- lehigh96
Dear lehigh96,
LOL... seriously, what kind of feedback do you generally get when you hold a GOOD buyers feedback hostage with remarks like "Once you receive the item and leave feedback that you are satisfied with the coin, I will reciprocate." Like I said all a seller can leave for a buyer is positive or none.. BUT a buyer can leave negative as well as neutral for a Seller for the oddest things, sometimes not even having to do with the quality of the transaction at all. go figure...
- kenpopro
After his final message to me, I promptly blocked him and reported him to E-Bay. E-Bay did absolutely nothing and the guy gave me a neutral feedback over a $17 purchase because I did not give him the positive feedback that he wanted. What he did is against E-Bay rules and I reported him a second time. Still no response from E-Bay. And the best part is that feedback only affects sellers. Why would a buyer care if they get feedback or not?
As a seller I leave fb when the buyer pays.
As a buyer....when I receive the item in satisfactory condition.
No double guessing or being paranoid over things you have no control over.
<< <i> And the best part is that feedback only affects sellers. Why would a buyer care if they get feedback or not? >>
Exactly!
Why do buyers even care since the only thing sellers can do is leave positives? Especially Lehigh's buyer who, btw, already has 384 feedback with over 200 positives dating back to 2002. It seems to me that the feedback system was defintely abused here since this jerk's only problem with the transaction was Lehigh's policy on leaving feedback.
BLOCKED! Primarily because I don't want to give this jerk the "opportunity" to tarnish my reputation as a seller.
The name is LEE!
<< <i>
<< <i> And the best part is that feedback only affects sellers. Why would a buyer care if they get feedback or not? >>
Exactly!
Why do buyers even care since the only thing sellers can do is leave positives?
BLOCKED! >>
I like sellers who leave me feedback. Don't know why, I just do.
Anyhoo, who or what be you BLOCKing?
<< <i>
<< <i>AS you must know the sell doesn't get paid until the buyer leaves feedback or 21 days after the transaction date. Buyers who do not leace feedback are just messing with the sellers cash flow and letting PayPal use the float for 3 weeks. >>
Completely false! >>
I think you're right, hammer; at least I've personally never noticed that happening.
- Jim
Thanks very much for letting us know about that jerk. Blocked!
Not at all surprised that Ebay did not remove the neutral or take action against this buyer who clearly violated policy. Had a seller done this you can be sure that action would have been taken.
"kenpopro" - and a practitioner of my Martial Art no less. Shameful.
<< <i>There are divergent schools of thought on this matter. And sellers' preferences vary.
I personally leave feedback first if I'm the seller, but some prefer to wait and see how the transaction went, using their feedback to "close the deal" so they know that transaction is complete after the buyer is satisfied. It's not always a tactical thing. Some sellers are actually waiting to see what the buyer thought, and letting him have the first say.
As a buyer, I don't get uptight about it. I figure as long as a seller leaves me feedback eventually, that's fine.
<< <i>I remember back in the day when you could leave
eBay feedback for any member, whether you were
engaged in a buy-sell transaction or not. >>
I too remember those days, and watched a few "feedback bombing" wars where people would get in a squabble and neg each other back and forth repeatedly.
Imagine being able to neg somebody simply because they had a ridiculous listing, or used terms like "L@@K!!" or abused the word "RARE", or used ALL CAPS or bad punctuation or no punctuation at all. Tempting, huh. But it shows how absurd the old "open feedback" was. Makes much more sense the way it is now.
<b>Despite my grumbling every time eBay monkeys with their format and forces me back to the bottom of the learning curve, I must say, they've come a very, very long way since I joined up in '99.</b> >>
They have indeed come a long way since I joined in '98, but for the worse, in my opinion. I would trade "eBay 2013" for "eBay 1998" in a heart's beat.
With final value fees of 3-5 %, money orders acceptable as means of payment, and reasonable shipping charges that no one complained about, eBay of the 1990's was a dream-come-true for the ordinary collector.
Now... forget it. Nearly 12% (9% FVF plus 2.9% PP) is skimmed right off the top. Plus, the rules have been generally skewed in favor of the buyer.
<< <i>
<< <i>
<< <i> And the best part is that feedback only affects sellers. Why would a buyer care if they get feedback or not? >>
Exactly!
Why do buyers even care since the only thing sellers can do is leave positives?
BLOCKED! >>
I like sellers who leave me feedback. Don't know why, I just do.
Anyhoo, who or what be you BLOCKing? >>
The dork that left Lehigh a neutral simply because Lehigh's policy was to leave feedback after the buyer.
The name is LEE!
<< <i>The buyer has done his/her part in the matter and can do no more as far as the transaction goes. Now, that's just me...CHD >>
What if they file a false Item Not Received or Item Not As Described claim? What if they decide to return it, and don't properly insure and/or ship the coin back and you never receive it? What if they don't like the coin and refuse to return it until they first receive a refund? Are these buyers (and they exist) deserving of a positive feedback simply because they paid on time?
<< <i>
<< <i>The buyer has done his/her part in the matter and can do no more as far as the transaction goes. Now, that's just me...CHD >>
What if they file a false Item Not Received or Item Not As Described claim? What if they decide to return it, and don't properly insure and/or ship the coin back and you never receive it? What if they don't like the coin and refuse to return it until they first receive a refund? Are these buyers (and they exist) deserving of a positive feedback simply because they paid on time? >>
If you worry about all the "what-if possibility's" in your daily life...well, you'd need to get a subscription for tranquilizers. The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage." The other 499 buyers will appreciate your fb & might even return for future dealings with you.
<< <i>The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage.". >>
Why do you consider it "holding his heedback hostage" for a seller to wait as long as he feels is necessary to determine that a buyer is deserving before leaving a positive feedback rating? Clearly, and as you agreed, not all buyers have earned it.
A positive buyer worthy of positive feedback, is one who pays promptly, remains polite and reasonable throughout the entire transaction, even in the event of a return, refund, exchange, disagreement, post office issue, or anything else that can go wrong. One who does not make unreasonable demands after paying, such as asking why they haven't received their item only two days after payment, asking for a tracking number 5 minutes after they paid, feedback extortion, or the ultimate worst--- asking to keep their item plus a partial refund, because they feel it was "not as nice in hand." Plus, you have to remember that buyers can leave positive, negative, or neutral for sellers, and sellers can only leave positive for buyers. It is for this reason that sellers often feel like their head is over a barrel when it comes to feedback, and prefer to receive feedback first prior to leaving it.
Not saying you are this type of buyer, but they do exist, and that is why many sellers prefer to wait until after receiving positive feedback to receive it.
Buying most large and small type notes and some nationals for inventory
<< <i>
<< <i>The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage.". >>
Why do you consider it "holding his heedback hostage" for a seller to wait as long as he feels is necessary to determine that a buyer is deserving before leaving a positive feedback rating? Clearly, and as you agreed, not all buyers have earned it. >>
Reade the last part of my original sentence for your answer.
As a buyer I leave feedback when I am happy, unless I am VERY upset, I do not leave negative feedback. Otherwise if its not positive feedback, I will not leave feedback.
I'm there to sell stuff, not feedback. If you want to leave some, great. If not, great.
But we don't leave it until we get it...not to hold anything "hostage", but rather because it's just easier that way as we also run a B/M shop and aren't sitting by the computer 24/7 with little time to drop what we're doing for every buyer who thinks that its their right to have instantaneous FB just because they paid. Plus, as others have pointed out, FB from a buyer tells us they're happy with the transaction.
We include a note with each purchase basically stating "Thanks for the purchase; if you enjoyed the experience feel free to leave feedback and we'll do the same- if you have a concern contact us". Then we just pick one day a week to catch up on FB received. That system has worked since 1997 with over 8000 transactions.
Like I said, I'm not sure why buyers get all bothered about it. Feedback means nothing to a buyer anyway; for starters, they can only get positives...plus as long as the ability to snipe auctions exists, even if it WAS possible for a buyer to have bad feedback, the seller couldn't see it until after they've already bid/won in the last minutes or seconds. So they could have 0 FB or 100,000 FB and it wouldnt make a difference.
RIP Mom- 1932-2012
<< <i>
<< <i>
<< <i>The buyer has done his/her part in the matter and can do no more as far as the transaction goes. Now, that's just me...CHD >>
What if they file a false Item Not Received or Item Not As Described claim? What if they decide to return it, and don't properly insure and/or ship the coin back and you never receive it? What if they don't like the coin and refuse to return it until they first receive a refund? Are these buyers (and they exist) deserving of a positive feedback simply because they paid on time? >>
If you worry about all the "what-if possibility's" in your daily life...well, you'd need to get a subscription for tranquilizers. The above scenarios might occur in 1/500 on average and it makes no difference whether you gave fb after the buyer finished his obligation by paying promptly or you are holding his feedback "hostage." The other 499 buyers will appreciate your fb & might even return for future dealings with you. >>
How can you hold their feeback "hostage" when you only have the option to leave positive feedback? E-Bay should eliminate the ability of sellers to give feedback at all and only allow sellers to respond to negatives or neutrals. That would solve the whole problem. And the scenarios that were listed happen much more more often than 1/500, unless I am just the unluckiest E-Bay seller in the world.
<< <i> unless I am just the unluckiest E-Bay seller in the world. >>
It's possible.
With over 1500 sales over the last 12 year...I've had 1, that turned out to be a "feedback retaliation" and eBay subsequently removed the neg.