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PCGS SUBMISSION QUESTION

Peace_dollar88Peace_dollar88 Posts: 1,224 ✭✭✭✭✭
edited April 27, 2018 3:39PM in U.S. Coin Forum

From the time someone signs for your package at PCGS's P.O. box how long does it take to received an email that your order has arrived?

Comments

  • GluggoGluggo Posts: 3,566 ✭✭✭✭✭
    edited April 27, 2018 3:53PM

    Usually I look online to see if I got a new order. Once I see a new order then I know they got it for sure. That process is 24 to 48 hours not including weekends.

  • LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭

    Or as long as it takes.

  • SetRegistryManagerSetRegistryManager Posts: 168 mod
    edited April 27, 2018 3:58PM

    @Peace_dollar88 said:
    From the time someone signs for your package at PCGS's P.O. box how long does it take to received an email that your order has arrived?

    Hello!

    It depends. We do our best to open all packages as quickly as possible, typically 24-48 hours (M - F) from the time it was signed for, however sometimes our package intake process is delayed.

    The automated emails will sometimes be slightly delayed and may not send until the next morning.

    If you ever want to check to see if we've received an order, give us a call at 800-447-8848. If the submission is not showing in the system we can check our internal system for your tracking number as well.

    David Talk
    PCGS Set Registry Manager
  • rickoricko Posts: 98,724 ✭✭✭✭✭

    Nice response from our host.... Glad to see the forum is monitored and questions like this can be addressed. Thank you for your inputs. Cheers, RickO

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