I love APMEX!
jmlanzaf
Posts: 36,931 ✭✭✭✭✭
Because balance is required.
All comments reflect the opinion of the author, evn when irrefutably accurate.
2
jmlanzaf
Posts: 36,931 ✭✭✭✭✭
Comments
By the way, if that "other guy" got $100 for trashing Apmex, shouldn't I get something (T-shirt? Coffee mug?) for singing their praises?
All comments reflect the opinion of the author, evn when irrefutably accurate.
They have always done me right. I love them too.
The whole worlds off its rocker, buy Gold™.
BOOMIN!™
Wooooha! Did someone just say it's officially "TACO™" Tuesday????
Haha not seeing anyone defend that other company from last week.
Best place to buy !
Bronze Associate member
Yeah, balance is the new thing. No bad business policies, rape is good, etc. Thankfully, for many folks, there is still a "right" and "wrong" but we are very, very, close to the point of no return.
I don't make excuses for things that should not go on, coin switches for example!
I'm not making excuses. I'm just not sure we know the whole story. While I have little doubt that you no longer make mistakes, I still do. Until I stop, I'm not going to expect perfection in anyone else.
All comments reflect the opinion of the author, evn when irrefutably accurate.
I saw quite a number of negs on Apmex where they pulled the 'ol switcheroo when shipping slabbed coins. In fact, those events comprise the bulk of the Apmex negs. The OP's assertion in the other thread may be true. Good on him if he got a credit - they fouled up his eBay bucks.
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
We all should strive for perfection. Additionally, unless you believe that member LIED about a totally different coin he received, AMPEX screwed up. Now they can correct it - or not.
PS This is not the first time they have done this or we have a bunch of liars around here. And yes, we all make mistakes. It is what we do afterwards that separates us (you and I).
That's the thing, Apmex always fixes the problem, which is all i can ask from humans. If you check up on the other thread, Apmex not only refunded the individual's money but offered to give him his eBay bucks.
I don't pretend that Apmex isn't a repeat offender, but I also have no evidence that those mistakes are anything but innocent mistakes.
All comments reflect the opinion of the author, evn when irrefutably accurate.
I'm trying to be positive on this thread. I would point out that Apmex has tens of thousands of POSITIVE FEEDBACK from happy customers!
All comments reflect the opinion of the author, evn when irrefutably accurate.
I don't see anything in this thread that referred to the cause of not shipping the imaged coin with CAC sticker. As you posted, mistakes happen.
Question: How many coins have you bought from that company? I Just wish to understand what you base your love of AMPEX on.
The bottom line is if you sell collector coins the coin pictured is the coin you should receive! I see no other way around that and if you do not then you are being dishonest!
Bullion is Bullion...you are buying a hunk of precious metal!
And sometimes mistakes happen. A company interested in their reputation would take steps to limit them. Nevertheless, with all the eyes checking coins and slabs at the TPGS (I'll bet mostly due to volume) labal erros happen.
Honestly, I've only bought bullion from them, maybe a couple dozen times. But I love their pricing and their service is top notch. Personally, "love" is excessive, but the negativity on the other thread seemed a bit excessive.
I'm just not so prone to go from "mistake" to "fraud" in such a straight line.
All comments reflect the opinion of the author, evn when irrefutably accurate.
Well, you are being dishonest if you do it intentionally. As we were just discussing on the other thread, mistakes happen. It is not impossible that some numismatic dunce in clerical occasionally lists a generic coin by cloning a unique coin. It also is not impossible that they do it on purpose, though only the gods know why as it burns them more than not. But if we are being fair, we can't so easily separate what might be a sloppy business practice from what could be a dishonest business practice.
In my ever humble opinion.
All comments reflect the opinion of the author, evn when irrefutably accurate.
Hell fakes end up in TPGS slabs. What do you expect with the 6 second turn and burn? I have more faith in Apmex then I do the TPGS.
1oz AGEs at $4.99 over spot? I'm about to join the other 714 ebay buyers that jumped on that deal in the last several hours. Thank you Apmex, I love you. lol
The whole worlds off its rocker, buy Gold™.
BOOMIN!™
Wooooha! Did someone just say it's officially "TACO™" Tuesday????
did something happen to bill ? I thought every post you made was required to have a disagree from him?
Being PC is absolutely wrong.......
bob
The premiums on bullion have sucked globally lately. But, jeepers, Apmex was selling 1 oz bars at 99 cents over spot and YOU CAN PAY WITH A CASH-BACK CREDIT CARD. I mean, if you want to stock up on bullion, how can you not buy it at 2% back of spot. They also have 100 oz bars at 35 cents over spot today which is at flat spot after 2% cash-back.
So, yeah, I don't buy slabbed collector coins from them - or have not yet done so - but their pricing is excellent and they do stand behind their sales. So, at least from a bullion standpoint, WHAT'S NOT TO LOVE?!?!?
All comments reflect the opinion of the author, evn when irrefutably accurate.
been buying from them for 8 years now, never a problem
@AUandAG said:
Being PC is absolutely wrong.......
as well as Affirmative Action...we should not balance for a sake of balance....
I agree with you!
As with the other thread, you are ignoring that APMEX has done this frequently. So that level of mistakes is not possible given how easy it is to track inventory. It is very hard to not think this was intentional..............
And if it was a mistake, then why didn't APMEX send the correct coin once the buyer informed them of the mistake? You say he was made good but he was not, he did not receive the correct coin after informing them.
Best, SH
They are a huge volume dealer. I would be completely fine with buying widgets like MS 65 Morgans from them if they specifically said “stock photo shown.” Most of us won’t accept that practice when it comes to buying coins like MS64 Lafayette dollars, especially if the coin shown has booming luster and fantastic peripheral toning but they send a flat grey coin.
Once it's out there, ain't your thread to control
I think you missed my point - the OP of the other thread asserted that Apmex shouldn't be in the coin business if they sub slabbed coins with impunity. My point was that the bulk of their negs are for doing just that, ergo perhaps the OP is correct. Neither negative nor positive, just an observation.
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
A shill ??
I do not agree with shipping a differant coin, but it is their choice how they do business.
They have a right to be in business.
Actually, that is the exact opposite of what I said at least twice on the other thread.
All comments reflect the opinion of the author, evn when irrefutably accurate.
a business of shipping a different coin? hmmm....
Balance not achieved. I did not state I hated APMEX. I simply stated they shouldnt sell coins. I could easily love apmex for other reasons.
I hope a fair resolve is coming your way! This thread should've not been generated simply to counter yours.
Some people just don't see the bigger picture. The problem is not that they are not refunding the unhappy buyers (I was one of these bait and switch victims). The problem is they advertise a specific product and ship you something similar but the actual item you expected. This works fine for modern MS/PF-69 70 bullion, but not unique numismatic collectibles.
Imagine someone setting up a lemonade stand and advertising "Freshly Squeezed Lemonade, made with real sugar" (read as Proof 1938 Walking Liberty Half Dollar with Gold CAC label). Then when a customer comes up and asks to buy a cup, they are then served a powdered drink mix that's flavored like lemonade. The buyer paid for freshly squeezed made with real sugar, yet they received crappy powdered drink beverage instead. A lot of people might not say anything and just continue on, but there are those of us out here who expect to get what is advertised and paid for. So APMEX simply says, sorry for serving you powdered drink mix, here's your money back, now go away. THEY DON'T CARE about the few people who complain, they pay them off to go away. They continue to advertise something they don't intend to actually sell. That is the bottom line here. It's fraud. It's bait and switch and it was made illegal a long time ago, to protect the consumer.
Those of you defending this are part of the problem. Stop drinking the Cool-Aide and help fix the actual problem here. Hopefully if enough people complain to eBay about the bait and switch going on, it will force them to stop this shady practice. But I know how the real world operates and those who have deep pockets can do as they wish.
Fabulous bullion company. Lousy numismatic company. My guess is that they’re trying to move into new areas and lack a fundamental understanding of what makes collectors (as opposed to stackers) tick.
NO ONE is defending the mistakes. It is, however, only "bait and switch" if it is done intentionally to deceive. What those of you who are leaping to conclusions fail to acknowledge is that it is possible that it is sloppy business rather than deceptive business.
I very well might have an item listed right now that I do not own. eBay's software occasionally, randomly duplicates a listing for me. For the hundreds of 99 cent items I have, the ONLY time I realize that it is happened is AFTER it has sold. [I double-check the more expensive items, but there is no way to check the relisted inexpensive items because I don't even know which ones I still have in inventory.]
It is POSSIBLE - not mandatory - that it is sheer sloppiness.
All comments reflect the opinion of the author, evn when irrefutably accurate.
Again, this has NOTHING to do with your problem - other than the opposite sentiment. I DID NOT state that Apmex is flawless or even that Apmex SHOULD sell coins. I only stated that there are reasons to love Apmex - which you actually acknowledge.
All comments reflect the opinion of the author, evn when irrefutably accurate.
That is silly. I did NOT mention him by name or allude to his problem. I specifically did NOT attempt to dismiss his problem or defend Apmex in that instance. I simply provided a thread for people to voice the good things about Apmex.
All comments reflect the opinion of the author, evn when irrefutably accurate.
What knowledge do you have that Apmex actually has the correct coin? Again, when eBay ACCIDENTALLY duplicates one of my listings, I DON'T necessarily nor notice nor do I actually have the second item. [Not that this is what is happening here.] If some petty functionary with zero numismatic knowledge uses an old stock photo or clones a listing for a specific item they do not own and uses said photo or clone in place of a generic item that they do have, then no one is going to notice until the buyer sees a different coin. In fact, if the petty functionary applies a stock number to the item and the stock number matches the listing ID, the shipper at Apmex also won't notice if they are simply matching the stock number.
It is POSSIBLE - I can't know - that it is sloppiness. There is NO gain to be had for selling and shipping an item they do not have, especially in such an egregious case as this one, when 99.999% of the time they are going to get it sent back to them. Apmex is automatically out AT LEAST round trip shipping PLUS their costs for generating and fulfilling the item.
Again, I don't defend errors or sloppiness. I also don't immediately assume that is intentional dishonesty.
All comments reflect the opinion of the author, evn when irrefutably accurate.
>
Imagine someone setting up a lemonade stand and then ACCIDENTALLY using salt instead of sugar in the lemonade.
Again, it could be sloppiness not intentional deception.
All comments reflect the opinion of the author, evn when irrefutably accurate.
This may well be both fair and balanced. Kudos!
All comments reflect the opinion of the author, evn when irrefutably accurate.
And, by the way, I'm not even lying. When I log into eBay in the morning, the SECOND place I go - after my own selling page - is to Apmex's "deals" page.
All comments reflect the opinion of the author, evn when irrefutably accurate.
Ahh, but that would get fixed right away. If they kept using salt, that would not be accidental. There is a difference. When the same accident keeps happening over and over, when does it stop becoming a mistake? I really don't think they are that incompetent, if they were they would not be as large as they are today.
These guys have used Photoshop to make composites of coins in holders that don't exist. The coin I bought is an example of this. I did not catch it until after I pulled the trigger. The coin was digitally added into a holder that it never resided in. I've even seen them Photoshop a rattler label over a newer generation PCGS holder with an added coin. If they have so much time to do all this digital editing, why can't they actually photograph the ACTUAL coin they intend to sell? If a new seller started this type of practice, they would lose their selling privileges post haste.
The Photoshop issue is, of course, clearly intentional.
All comments reflect the opinion of the author, evn when irrefutably accurate.
A lot of people loved OJ Simpson.
Most cult members rush to see their cult leader first thing in the morning.
Sheesh. I can hardly wait for the third and fourth threads rehashing the same issues.
Smitten with DBLCs.
if the intent of either thread was to encourage or dissuade me from buying at APMEX one of the two has succeeded.
buy bullion from bullion sellers , buy coins from coin dealers . There are no bargains to be had on gold CAC coins from actual coin dealers so the sale would probably never have happened if it hadnt been APMEX
I use APMEX for bullion only. They are fine when you are buying gold, silver, platinum, and palladium atoms and don't care too much about date/dings/etc.
Have not used them for coins - have had less than stellar responses to my inquiries.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My digital cameo album 1950-64 Cameos - take a look!
I paid 1 grade higher money at APMEX which is a big part of why I had a problem with the switch.
On the flip side, and maybe i'll add this to my thread as well. I once bought a 1921 P$ from them not yet knowing they used stock images for bulk grade coins. I bought it because the picture was one of the proof die VAMS. I was warned I would not get the coin pictured from some forum members. I called APMEX and they confirmed the image was stock and that I would not get the coin pictured. And then I actually did get the coin in the picture. That also contributed to the purchase in my thread. I had gained some confidence in them. That had been my most previous coin purchase from them prior.
So, the mirror is your first stop?
All comments reflect the opinion of the author, evn when irrefutably accurate.
Heads up, that might be a compliment.
I don't understand. Why are you so mad that I didnt get the coin I paid for?