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PCGS submission - timing for PCGS to confirm receipt

Anyone know how long it takes pcgs to log in a submission? I sent a submission that was delivered monday and still not logged in. Also no response to an email I sent them before they received it. Thanks

Comments

  • 78saen78saen Posts: 989 ✭✭✭✭

    I have a submission that was delivered and signed for on Wednesday 3/7 and the order was just entered today.

    Positive Transactions, CharlotteDude, SpaceMonkey, pcgs69, LeeG, MICHAELDIXON, drddm, yellowkid, jmj3esq, colorcommem, CommemDude, lkeigwin, InYHWHWeTrust, ajaan, CoinAddict, CCC2010, coinsarefun, nibanny, scrapman1077, fivecents, erickso1, ibzman350, lakeshore and more.
  • TetromibiTetromibi Posts: 947 ✭✭✭✭✭

    It varies. Sometimes that day, sometimes a week later. Also, I have never received a response to an email. It's best to call.

  • clarkbar04clarkbar04 Posts: 4,979 ✭✭✭✭✭

    I sent a regular submission in they received this past friday and it just went into "pending" today.

    I piggybacked an econ submission which they received 2/27 and did not go into "in process" until 3/12.

    Sounds like a great way to pad your stats.

    MS66 taste on an MS63 budget.
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭

    It also does nothing to write "EXPRESS SERVICE" on the box. They also take days to enter.

  • ManorcourtmanManorcourtman Posts: 8,187 ✭✭✭✭✭

    My last order took 8 days to get entered in system after they picked them up at the Post Office, that is pretty ridiculous imho.

  • cnncoinscnncoins Posts: 414 ✭✭✭✭

    unfortunately they have been very slow to enter invoices recently. I'm 10 minutes from their offices so I know exactly when they receive them, and it can be several days before they actually show up as logged into the system. Not sure what the issue is?

  • PhilLynottPhilLynott Posts: 898 ✭✭✭✭✭

    @Tetromibi said:
    It varies. Sometimes that day, sometimes a week later. Also, I have never received a response to an email. It's best to call.

    haha yeah I gave up attempting to email after going 0-3. I'm sure they get a ton of stupid emails they don't want to deal with it but just not responding at all isn't the greatest company decision IMO Some people can't call while at work especially if there's a hold time.

    Things are slow right now it seems. A simple reholder + TrueView finally shipped yesterday for me after a month. I know Long Beach just happened.

  • Type2Type2 Posts: 13,985 ✭✭✭✭✭
    edited March 14, 2018 6:30PM

    Yes I did a Express as well and took a day to get there and a week to enter so much for Express, when I called she told me we will get to it when get to it and your 5 days don't start till then and we are more like 7 day for turnaround. I almost pulled the plug on PCGS right then. The new place is going to some ones head.



    Hoard the keys.
  • FishproFishpro Posts: 389 ✭✭✭

    I had 2 submissions on regular service take 20 days each. I received them last week.

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  • DollarAfterDollarDollarAfterDollar Posts: 3,215 ✭✭✭✭✭

    Bingo!!!

    If you do what you always did, you get what you always got.
  • jonrunsjonruns Posts: 1,197 ✭✭✭✭✭

    My latest two submissions were sent Express and arrived at their PO on 3/7 and 3/8....both were logged in on 3/9...

  • historybuffhistorybuff Posts: 69 ✭✭✭

    I think a quick log-in is important even if the turnaround is long - I don't like having an expensive package essentially unaccounted for.

  • rickoricko Posts: 98,724 ✭✭✭✭✭

    If patience is truly a virtue, than coin forum submitter's to TPGs are certainly the most non-virtuous group of people on the planet.... :D:D;) Cheers, RickO

  • 1TwoBits1TwoBits Posts: 464 ✭✭✭✭

    I had a submission signed for on 2/21. I finally called a couple days ago and was told that it was just entered "a few minutes ago." It's still not showing up on my orders page, so I'm not sure what the problem is.

    Maybe the new SS Central America hoard is slowing things down?

    1TwoBits

    Searching for bust quarters.....counterstamps, errors, and AU-MS varieties, please let me know if you can help.
  • DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭

    "patience" Weedhopper. ;)

  • jt88jt88 Posts: 3,186 ✭✭✭✭✭

    I wonder what is the longest turn around for pcgs submission time. I have one regular over a month but I am sure it is not the longest.

  • ms70ms70 Posts: 13,956 ✭✭✭✭✭

    My last one took about 6 business days.

    Great transactions with oih82w8, JasonGaming, Moose1913.

  • jonrunsjonruns Posts: 1,197 ✭✭✭✭✭
    edited March 15, 2018 6:42PM

    @jonruns said:
    My latest two submissions were sent Express and arrived at their PO on 3/7 and 3/8....both were logged in on 3/9...

    Received the grade on #1 today: 4 business days....thanks PCGS!!!

    Submission #2 is a restoration which is a much longer deal...

  • OnWithTheHuntOnWithTheHunt Posts: 1,270 ✭✭✭✭✭

    USPS tracking showed my 5 coin economy submission with variety attribution was picked up on March 3. Was finally logged in March 14. Called PCGS in the interim and was told they were delayed in entering submissions because of volume. At least I'll be travelling until the end of the month so I won't be logging in obsessively to check progress.

    Proud recipient of the coveted "You Suck Award" (9/3/10).
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭

    @OnWithTheHunt said:
    USPS tracking showed my 5 coin economy submission with variety attribution was picked up on March 3. Was finally logged in March 14. Called PCGS in the interim and was told they were delayed in entering submissions because of volume. At least I'll be travelling until the end of the month so I won't be logging in obsessively to check progress.

    This is completely unacceptable. I pay for Express and it is taking longer to log them in than the stated Express grading times! I am going into day 6 of orders not being logged in!

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