Question on Refund of FVF for Returned/Refunded Item

grote15

I recently accepted a return on ebay from a zero FB bidder and issued a full refund including shipping. Does anyone know if ebay will refund the final value fee now that the purchase price has been fully refunded?

Coinstartled

It should automatically create a refund if the return was processed through the Ebay/Paypal system. Wait 24 hours and check your account summary to see if a credit was issued. If not call customer service.

grote15

@Coinstartled said:
It should automatically create a refund if the return was processed through the Ebay/Paypal system. Wait 24 hours and check your account summary to see if a credit was issued. If not call customer service.

Thanks, MG. Refund just went through ebay tonight so I'll check in a day or two.

thebeav

I don't trust the ebay computers to do anything automatically. I have to get on the phone with them a couple of times a year because of something that should have automatically happened. You really have to watch out for yourself.

Treashunt

good luck

ricko

Trust but verify.... a good motto to live by... Cheers, RickO