PCGS coins suddenly not in data base

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slenda
slenda Posts: 57 ✭✭
edited May 2, 2017 12:18AM in U.S. Coin Forum

I owned this coin for about 10 years and now all of a sudden its an invalid cert number. Should I expect it to become valid again ? Did google search and this has happened to others. I did purchase it from a authorized PCGS dealer and never had this problem. Its a 1885 CC PCGS MS65 Morgan . Thanks .

We're sorry. That PCGS Cert Number was not found in our database. Please double check the number and try again. To speak with PCGS Customer Service, call us at 1-800-447-8848.

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  • oih82w8
    oih82w8 Posts: 13,212 ✭✭✭✭✭
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    This happens periodically with electronic databases. I would not worry about it too much...unless the coins actually disappeared from YOUR possession. Check back after the weekend.

    oih82w8 = Oh I Hate To Wait _defectus patientia_aka...Dr. Defecto - Curator of RMO's

    BST transactions: dbldie55, jayPem, 78saen, UltraHighRelief, nibanny, liefgold, FallGuy, lkeigwin, mbogoman, Sandman70gt, keets, joeykoins, ianrussell (@GC), EagleEye, ThePennyLady, GRANDAM, Ilikecolor, Gluggo, okiedude, Voyageur, LJenkins11, fastfreddie, ms70, pursuitofliberty, ZoidMeister,Coin Finder, GotTheBug, edwardjulio, Coinnmore, Nickpatton, Namvet69,...
  • ricko
    ricko Posts: 98,724 ✭✭✭✭✭
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    Yes... I would call Customer Service.... could just be a data glitch..... let us know what you find out. Cheers, RickO

  • Peace_dollar88
    Peace_dollar88 Posts: 1,256 ✭✭✭✭✭
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    Interesting! Would be curious to see what comes of it?

  • slenda
    slenda Posts: 57 ✭✭
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    I just e-mailed info@pcgs.com and it was fixed in minutes. Glad I didn't have to make a phone call.

  • TopographicOceans
    TopographicOceans Posts: 6,535 ✭✭✭✭
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    @slenda said:
    I just e-mailed info@pcgs.com and it was fixed in minutes. Glad I didn't have to make a phone call.

    Great customer service. I would assume they were doing some maintenance on the database, but somebody was able to poke it with a stick.

  • amwldcoin
    amwldcoin Posts: 11,269 ✭✭✭✭✭
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    There must have been a glitch in the system they fixed. I replaced a coin in my set registry(haven't changed them yet) and was researching selling the coin I replaced. I did a cert verify yesterday and it showed an invalid cert number...even though it is in my registry set! Today the cert is valid again.

  • topstuf
    topstuf Posts: 14,803 ✭✭✭✭✭
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    Running the company sounds complicated.

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