An unethical business practice?
nankraut
Posts: 4,565 ✭✭✭
1. A "prominent" coin dealer lists numerous coins for sale on his website (not on EBAY). I purchase one. He puts a hold on my credit card balance, but does not send the coin, nor communicate with me. After a couple weeks, I call him to follow up. He states that he no longer has the item, and my credit card will not be charged. I say thank you and move on.
2. About a month later, I see 2 other coins he has listed that I need; so I order them. Same result as above.
3. Now, another month later, I see that he still has all three of these coins listed available for sale.
I believe he has used this ruse in order to peddle my email/phone #, since I'm suddenly getting spam from coin companies I've never dealt with.
FYI, The 3 coins I attempted to purchase are still listed for sale on his site. If you want to know who this is, please PM me.
GRRRR!
2. About a month later, I see 2 other coins he has listed that I need; so I order them. Same result as above.
3. Now, another month later, I see that he still has all three of these coins listed available for sale.
I believe he has used this ruse in order to peddle my email/phone #, since I'm suddenly getting spam from coin companies I've never dealt with.
FYI, The 3 coins I attempted to purchase are still listed for sale on his site. If you want to know who this is, please PM me.
GRRRR!
I'm the Proud recipient of a genuine "you suck" award dated 1/24/05. I was accepted into the "Circle of Trust" on 3/9/09.
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Comments
This is the process when the final amount isn't known, like buying gas at the pump, eating at a restaurant (when a tip can be added), renting a car or staying at a hotel.
This can cause problems when you travel because the holds are above the amounts you think you will be charged and can later get declined when you try to charge something else because of the car and hotel holds.
If you see two transactions on your credit card statement (a charge and a refund) then the dealer did in fact charge your card and then issued a refund later. You won't see holds on your statement.
But selling your info to other mailing lists is unethical and a weasel thing to do.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
Lafayette Grading Set
Maybe check your spam box in case they're trying to contact you but the internet is getting in the way?
Seems he stated in the OP that they have his email AND phone number.
If a dealer has the money (ie...credit card info), and needs to get in touch with the buyer, and he has both email and phone number, then a good/reputable dealer would use the phone number after not hearing back, right?
At least, that's how I see it.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
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some dealers are just slow to update their website. Is that possible?
Maybe. I bought a coin from a legitimate dealer a few years ago and it is still on his site.
1. A "prominent" coin dealer lists numerous coins for sale on his website (not on EBAY). I purchase one. He puts a hold on my credit card balance, but does not send the coin, nor communicate with me..
It really depends on the terms and conditions of the site as to whether you actually bought anything. As others stated, the credit card hold could be automatic and merely part of the offer presented to the dealer - until the offer is accepted (card charged), there's no sale.
At which point you made an offer, through stupidity, neglect, oversight, whatever, it was never accepted nor refused.
Which brings us to:
After a couple weeks, I call him to follow up. He states that he no longer has the item, and my credit card will not be charged. I say thank you and move on.
Basically, correct - he never accepted the offer.
Hanlon's Razor - never attribute to malice that which can be explained by stupidity.
ANA 50 year/Life Member (now "Emeritus")
with shifty individuals. Cheers, RickO
Just ask "CASMAN", he sent a crummy dealer a private message letting him know his customer service sucks and got bammed a few hours later when the seller told his mamma.
My guess is it's the same clown that advertises heavily on these forums for free...
Again....I am sorry.
Experience the World through Numismatics...it's more than you can imagine.
The joys of doing business on the Internet as opposed to doing business in person at a B&M.
Despite poor service and/or late delivery, the joys of doing business remain the same. Find the right business people.
1. A "prominent" coin dealer lists numerous coins for sale on his website (not on EBAY). I purchase one. He puts a hold on my credit card balance, but does not send the coin, nor communicate with me. After a couple weeks, I call him to follow up. He states that he no longer has the item, and my credit card will not be charged. I say thank you and move on.
2. About a month later, I see 2 other coins he has listed that I need; so I order them. Same result as above.
3. Now, another month later, I see that he still has all three of these coins listed available for sale.
I believe he has used this ruse in order to peddle my email/phone #, since I'm suddenly getting spam from coin companies I've never dealt with.
FYI, The 3 coins I attempted to purchase are still listed for sale on his site. If you want to know who this is, please PM me.
GRRRR!
Still waiting for that PM
No kidding. If that's their practice, they shouldn't have a business. What is the name of the business and website
Sounds like seller looking /waiting to sell at higher price ...or just poor business man
Until 2 sides of a story are presented, it's all bells and whistles to me.
This isn't the Jerry Springer show, the host doesn't allow that sort of thing here, although free advertising is allowed without question...