Ebay Seller not responding to Best Offer
cgcmgr
Posts: 116 ✭✭
Hey Guys,
Looking to acquire a card on Ebay. I have submitted my Best Offer and it has expired without any response from the seller. The seller is not out of town (at least it doesn't say so on Ebay). The card is also listed as Buy It Now. Should I send a message? Should I send a Best Offer again or should I buy it outright? I'm afraid to buy it outright and then pay and never get a response or the card. I also don't want to wait too long as I really need the card and it is the only one I see on Ebay. Any suggestions?
Thanks,
Chris
Looking to acquire a card on Ebay. I have submitted my Best Offer and it has expired without any response from the seller. The seller is not out of town (at least it doesn't say so on Ebay). The card is also listed as Buy It Now. Should I send a message? Should I send a Best Offer again or should I buy it outright? I'm afraid to buy it outright and then pay and never get a response or the card. I also don't want to wait too long as I really need the card and it is the only one I see on Ebay. Any suggestions?
Thanks,
Chris
Love '83 Topps. Looking to put together a PSA 10 set.
0
Comments
Commissions
Check out my Facebook page
Without knowing any info on the card it is hard to give advice. If it is a few bucks away from your offer just buy it and move on. If it is quite a bit higher then your offer send a message and see if you get a response.
This is why auto-decline was added to the listings as an option. I cannot think of a reason not to use the auto-decline feature, from both a buyer's and seller's perspective.
<< <i>This is why auto-decline was added to the listings as an option. I cannot think of a reason not to use the auto-decline feature, from both a buyer's and seller's perspective. >>
I just gave you one. An open offer is better then a declined offer.
More to the OP, I think many sellers just ignore your offer if it isn't as high as they'd like. Certainly has happened to me, and when it does, I assume we're not close enough to warrant negotiating. I just move on.
<< <i>
<< <i>This is why auto-decline was added to the listings as an option. I cannot think of a reason not to use the auto-decline feature, from both a buyer's and seller's perspective. >>
I just gave you one. An open offer is better then a declined offer. >>
Fair enough, I'll admit that is a reason some people may decide against having auto-decline. I think the chance the pending offer draws in consideration of another competing, simultaneous offer is unlikely and for me the benefits of auto-decline easily outweigh that result. Also, I'm willing to bet that most who opt not use auto-decline are not considering your scenario of luring simultaneous pending offers. But, I can see why you might disagree and skip the auto-decline for the reason you mention.
Buy it now was $79, I sent an offer of $65. Thought seller would come back to me with a counteroffer and we'd come to an agreement. I just put in another offer for $72. We'll see how that goes.
Seller may have been thinking it over and/or waiting for another offer and let offer expire. He/she still could have responded shortly before offer expired.
Good luck! hope you get your item. Don't be afraid to hit "Buy it Now" if you really want it, if seller doesn't follow through you will get your money refunded.
<< <i>This is why auto-decline was added to the listings as an option. I cannot think of a reason not to use the auto-decline feature, from both a buyer's and seller's perspective. >>
Thought of one more thing to add:
I don't use auto-decline as a seller because I prefer to counter all offers, even those that are very low. I have found that it leads to a few more sales and that is worth my time, at this point.
<< <i>If you send me an offer that is pathetic in relation to recent sales I may choose to simply ignore it instead of rejecting. Having a pending offer looks good as it may entice others who are watching the item to jump off the fence.
Without knowing any info on the card it is hard to give advice. If it is a few bucks away from your offer just buy it and move on. If it is quite a bit higher then your offer send a message and see if you get a response. >>
Buyers can no longer see pending, or past, offers. Just an FYI.
<< <i>
<< <i>If you send me an offer that is pathetic in relation to recent sales I may choose to simply ignore it instead of rejecting. Having a pending offer looks good as it may entice others who are watching the item to jump off the fence.
Without knowing any info on the card it is hard to give advice. If it is a few bucks away from your offer just buy it and move on. If it is quite a bit higher then your offer send a message and see if you get a response. >>
Buyers can no longer see pending, or past, offers. Just an FYI. >>
I noticed this as well. I think the pending offers did create a bit more urgency in the past.
Looking to BUY n332 1889 SF Hess cards and high grade cards from 19th century especially. "Once you have wrestled everything else in life is easy" Dan Gable
<< <i>
<< <i>
<< <i>If you send me an offer that is pathetic in relation to recent sales I may choose to simply ignore it instead of rejecting. Having a pending offer looks good as it may entice others who are watching the item to jump off the fence.
Without knowing any info on the card it is hard to give advice. If it is a few bucks away from your offer just buy it and move on. If it is quite a bit higher then your offer send a message and see if you get a response. >>
Buyers can no longer see pending, or past, offers. Just an FYI. >>
I noticed this as well. I think the pending offers did create a bit more urgency in the past. >>
Yeah, I liked it too. BUT, maybe now, not knowing what is going on "behind the scenes" may get people to make better initial offers. Who knows.
<< <i>Recently I offered $7 for an item listed at $15. Lowball, yes, but I always start low just to get a feel. I only wanted $2 or $3 off the item. Auto-declined at $7. Offered $8, declined. Offered $9, declined. Out of offers now. So I was forced to pay $15, no big deal, but you better believe the seller is getting 1 or 2 stars on communication. How do I know what you want if you refuse to communicate. >>
Really? 1 or 2 stars for communication because you offered less than he wanted. Obviously he WANTED $15.00 - thats what he had it up there for. You use up your three offers by offering on your THIRD offer only 60% of his asking price and he is the bad guy? Wow, just wow
Sad really. Just stared at a 1200 offer on a bin of 1349 for about 4 hours and convinced myself I'd never find a specimen as nice as I have.
Dealers are made of stone I tell ya!
<< <i>Recently I offered $7 for an item listed at $15. Lowball, yes, but I always start low just to get a feel. I only wanted $2 or $3 off the item. Auto-declined at $7. Offered $8, declined. Offered $9, declined. Out of offers now. So I was forced to pay $15, no big deal, but you better believe the seller is getting 1 or 2 stars on communication. How do I know what you want if you refuse to communicate. >>
You weren't forced to pay $15. You can message the seller and ask if they'll take $10, etc. and have them revise the price. I do that all the time after my offers are expired.
<< <i>seems to me like he wanted $15 (or close)....your "best" offer was 40% below his ask. And no one "forced" you to buy it. To ding him for communication would not be right. He communicated clearly by declining your lowball offers. What is your ebay ID? >>
This.
My eBay Listings
It isn't personal, just business
<< <i>Thanks for the responses guys,
Buy it now was $79, I sent an offer of $65. Thought seller would come back to me with a counteroffer and we'd come to an agreement. I just put in another offer for $72. We'll see how that goes. >>
Without knowing anything about the card you are offering on, that offer should result in a reply. Maybe the seller just forgot about the offer. There are times when I get an offer and it pops on my phone and I'm in the middle of something and decide I'll respond later, then I forget about it for two days. I think seller has 3 days to respond. With the amount of stupid automatic reminders on every other aspect of buying and selling that ebay sends out, they should also be sending one out to sellers who have not responded to offers.
Further to this discussion, I got a push notification on my phone a few days ago - offer of $10 for a card I have listed for $60 (which is a fair price). I never responded. To counter that though I have had offers similar to that where I've looked at the card in question and realized that yes that card was selling for that amount when originally listed but that it had indeed dropped to half or less value and I've countered and the sale was made.
<< <i>
<< <i>Recently I offered $7 for an item listed at $15. Lowball, yes, but I always start low just to get a feel. I only wanted $2 or $3 off the item. Auto-declined at $7. Offered $8, declined. Offered $9, declined. Out of offers now. So I was forced to pay $15, no big deal, but you better believe the seller is getting 1 or 2 stars on communication. How do I know what you want if you refuse to communicate. >>
You weren't forced to pay $15. You can message the seller and ask if they'll take $10, etc. and have them revise the price. I do that all the time after my offers are expired. >>
So now we have send offers AND messages? If the seller wanted, say $14, then COMMUNICATE to me that you want $14. How does NOT COMMUNICATING WHATSOEVER deserve more than 1 or 2 stars for COMMUNICATION.
<< <i>So now we have send offers AND messages? If the seller wanted, say $14, then COMMUNICATE to me that you want $14. How does NOT COMMUNICATING WHATSOEVER deserve more than 1 or 2 stars for COMMUNICATION. >>
To me, it sounds like you should be the one getting your stars dinged for lack of communication.
<< <i>I never auto-decline and handle all offers personally (regardless of amount) even if it is only a "thank you for your offer" and almost always counter where I'm more comfortable at. I can't stress how important it is on a business and customer service level to do this. What if you have a good, repeat customer submitting an offer? Or they're submitting offers on multiple items? I'm apt to give a larger discount for multiple purchases. Some see the haggling as a kind of a back and fourth game, but as sellers we have to remain professional despite the haggling, insults and/or low offers. >>
I completely understand the sentiment in this position and agree to a point. I have always counter-offered any offer I have ever received. However, (and I apologize for repetition since I'm pretty sure I posted something like this in a different thread), there has got to be a % of initial asking price point where auto decline saves you from having to hear from the people throwing out worthless offers as they would never actually have the potential to be customers for you: for example, if you have a hypothetical item listed at $1,000.00 obo, what level could you auto decline before you start actually making counter-offers? Is an offer for $10 really a negotiating customer or just a waste of time? Maybe you want to negotiate with anyone offering $200 or more, maybe $500, who knows. Point being, there is definitely a line to be drawn between low initial offers with intent to negotiate vs. crazy stuff that rolls in some times. Personally I'd rather auto decline the crazy low instead of ever even be notified it was sent in the first place.
<< <i>
<< <i>So now we have send offers AND messages? If the seller wanted, say $14, then COMMUNICATE to me that you want $14. How does NOT COMMUNICATING WHATSOEVER deserve more than 1 or 2 stars for COMMUNICATION. >>
To me, it sounds like you should be the one getting your stars dinged for lack of communication. >>
Yeah, sure. Because buyers are supposed to know the exact amount a seller is willing to start haggling at. The guy had auto-decline on at $7, so why not set it at $9 or higher if $9 or higher doesn't "warrant" a counter. You guys are probably just upset because it's the same crappy way you run your BIN/BOs and you upset that someone may not reward you for terrible communication skills.
<< <i>Yeah, sure. Because buyers are supposed to know the exact amount a seller is willing to start haggling at. The guy had auto-decline on at $7, so why not set it at $9 or higher if $9 or higher doesn't "warrant" a counter. You guys are probably just upset because the crappy way you run your BIN/BOs. >>
No, because it's not that hard to act like a decent functioning human being and ask the seller by sending a message if you really want the card. The short-tempered entitlement here is deafening.
<< <i>
<< <i>Yeah, sure. Because buyers are supposed to know the exact amount a seller is willing to start haggling at. The guy had auto-decline on at $7, so why not set it at $9 or higher if $9 or higher doesn't "warrant" a counter. You guys are probably just upset because the crappy way you run your BIN/BOs. >>
No, because it's not that hard to act like a decent functioning human being and ask the seller by sending a message if you really want the card. The short-tempered entitlement here is deafening. >>
The offer IS the message. How does anyone not understand that. I send you an offer, that's me sending you a message.
<< <i>The offer IS the message. How does anyone not understand that. I send you an offer, that's me sending you a message. >>
1. And, 3 messages is your max? The 4th is too much trouble? You see where I'm going. If you want the card, send a message. It's really not that hard. It's about 3 clicks and 15 seconds of your day.
2. The decline is the seller's response. He declines, that's him sending you a message "no". How do you not understand that?
<< <i>
<< <i>The offer IS the message. How does anyone not understand that. I send you an offer, that's me sending you a message. >>
1. And, 3 messages is your max? The 4th is too much trouble? You see where I'm going. If you want the card, send a message. It's really not that hard. It's about 3 clicks and 15 seconds of your day.
2. The decline is the seller's response. He declines, that's him sending you a message "no". How do you not understand that? >>
Sorry, it's not a buyers' responsibility to coddle unresponsive sellers. If BIN/BO is too much for a seller to handle, they shouldn't use it.
<< <i>
<< <i>
<< <i>The offer IS the message. How does anyone not understand that. I send you an offer, that's me sending you a message. >>
1. And, 3 messages is your max? The 4th is too much trouble? You see where I'm going. If you want the card, send a message. It's really not that hard. It's about 3 clicks and 15 seconds of your day.
2. The decline is the seller's response. He declines, that's him sending you a message "no". How do you not understand that? >>
Sorry, it's not a buyers' responsibility to coddle unresponsive sellers. If BIN/BO is too much for a seller to handle, they shouldn't use it. >>
It's not a seller's responsibility to coddle cheapskate buyers.
<< <i>
<< <i>
<< <i>
<< <i>The offer IS the message. How does anyone not understand that. I send you an offer, that's me sending you a message. >>
1. And, 3 messages is your max? The 4th is too much trouble? You see where I'm going. If you want the card, send a message. It's really not that hard. It's about 3 clicks and 15 seconds of your day.
2. The decline is the seller's response. He declines, that's him sending you a message "no". How do you not understand that? >>
Sorry, it's not a buyers' responsibility to coddle unresponsive sellers. If BIN/BO is too much for a seller to handle, they shouldn't use it. >>
It's not a seller's responsibility to coddle cheapskate buyers. >>
As I said, if you can't handle BIN/BOs and can't grasp how to use them properly, you probably shouldn't be using them at all. If you want $13 for something and decline every offer up to $13, why post it for $15 and accept offers. Just list it for $13 BIN and save buyers the hassle and wasted time. lol
<< <i>
<< <i>
<< <i>
<< <i>
<< <i>The offer IS the message. How does anyone not understand that. I send you an offer, that's me sending you a message. >>
1. And, 3 messages is your max? The 4th is too much trouble? You see where I'm going. If you want the card, send a message. It's really not that hard. It's about 3 clicks and 15 seconds of your day.
2. The decline is the seller's response. He declines, that's him sending you a message "no". How do you not understand that? >>
Sorry, it's not a buyers' responsibility to coddle unresponsive sellers. If BIN/BO is too much for a seller to handle, they shouldn't use it. >>
It's not a seller's responsibility to coddle cheapskate buyers. >>
As I said, if you can't handle BIN/BOs and can't grasp how to use them properly, you probably shouldn't be using them at all. If you want $13 for something and decline every offer up to $13, why post it for $15 and accept offers. Just list it for $13 BIN and save buyers the hassle and wasted time. lol >>
Because there's a lot of buyers that aren't very smart that will eventually just hit the $15 BIN.
<< <i>Because there's a lot of buyers that aren't very smart that will eventually just hit the $15 BIN. >>
I see what you did there
<< <i>
<< <i>Because there's a lot of buyers that aren't very smart that will eventually just hit the $15 BIN. >>
I see what you did there
Very well played.
Instagram: mattyc_collection
I think I recall that you were the person who started a thread about having their selling privileges taken away in the early part of December.
Was that you?
<< <i>Sportscardtheory,
I think I recall that you were the person who started a thread about having their selling privileges taken away in the early part of December.
Was that you? >>
Yep. I can no longer sell on ebay. I'm just a buyer now.
<< <i>
<< <i>
<< <i>Because there's a lot of buyers that aren't very smart that will eventually just hit the $15 BIN. >>
I see what you did there
Very well played. >>
And it only cost the seller a low DSR on communication. Well played, seller. Well played indeed!
<< <i>Recently I offered $7 for an item listed at $15. Lowball, yes, but I always start low just to get a feel. I only wanted $2 or $3 off the item. Auto-declined at $7. Offered $8, declined. Offered $9, declined. Out of offers now. So I was forced to pay $15, no big deal, but you better believe the seller is getting 1 or 2 stars on communication. How do I know what you want if you refuse to communicate. >>
To every seller here, this is one of the biggest reasons to have good communication and great customer service. There will always be these customers in the world. They exists in every market. They are the type that hold grudges, and will at all costs hurt your business. To some, it's entertainment but mainly they're unhappy with their stars/lot in life and instead of bettering themselves they feel like the way to get ahead is by tearing down everyone in their path. I'll say it again: sellers, it's best to remove auto decline and respond to every offer.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.