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Looking at "Proof of Delivery" Now and my $1400+ Box went to the wrong address - USPS Stri

MsMorrisineMsMorrisine Posts: 35,037 ✭✭✭✭✭
post a shiny white coin?


UPDATE:

many years ago in Memphis I sent a FedEx return to them and the Memphis office lost it while insisting they did not. I finally received a letter from FedEx stating the Delivery was at that location and my refund was then processed.


Fast forward to the night this was posted. I called "the mint" about a return taking a week for these fast people to process. "Holiday" was the excuse. "Lost" was my reply. I checked the "proof of delivery" from the USPS and found it was signed for at a business location down the street and around the corner.

Great.

Friday starts the effort to get this thing back. I find the ph # of the location and tell thm they have a package of mine. "We'll check. Let me call you back" No call back. I open a missing mail investigation with the USPS which was a bizarre experience since everyone I talked with said "it was delivered." Explaining the whole wrong address thing to them seemed to work(?), I hope. I am making more call to memphis as the PO apparently has perpetual busy signals. Consumer Affairs puts me in touch with someone in the Memphis PO and I had to do the "delivered" vs. "wrong address" thing again. One might expect their reaction but the bizarre thing it the trouble it took to explain the wrong address.

Later on Friday I hit the PO for an out of date insurance claim form then call USPS for an up to date one.

By the time I return home "Your return has been processed" ??? However, my card has NO return credits posted as of tonight.

Call them and you find they are ALL in TX not Memphis. No one can put me in touch with anyone in Memphis to confirm the actual receipt or if they just assume there is a return because it shows "delivered" (see where I'm going?) And NO ONE has called to say "we found the package and returned it to the right address."

I'd hate for the mint to do their quarterly audit at the end of march and find they are short product and tie it to me. But no one there apparently tracks the incoming package tracking numbers like PCGS does. So I can't give them a tracking number and them tell me it's in house. image And the end of march would be too late to file an insurance claim.

So, I'd hate for the gov't to be out the money. I'd hate even more if they came after me for it later. I assume that they would not process a return without product but I've called and complained about slow returns processing recently and got next day action. How did this box find its way to the right address? I guess it's possible.

I'm mystified but assuming that someone actually found it and sent it on its way. image

??/??????????????????????????



Current maintainer of Stone's Master List of Favorite Websites // My BST transactions

Comments

  • lasvegasteddylasvegasteddy Posts: 10,408 ✭✭✭
    wow...sorry to hear
    hopefully you'll report back with a final update that this ended fine

    here's a shiny white
    that arrived safe at it's proper address image
    image
    everything in life is but merely on loan to us by our appreciation....lose your appreciation and see


  • MsMorrisineMsMorrisine Posts: 35,037 ✭✭✭✭✭
    Funny thing is - I usually ask "will this make it there by Christmas?" For all packages mailed just after Christmas.

    I don't think it will.

    The PO person said: "It should. I hope so."


    I hope sooner than that.


    PS it wasn't even a present! And I'm freezing!

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • Timbuk3Timbuk3 Posts: 11,658 ✭✭✭✭✭
    I'm not concerned whether the delivery
    is in time for the holidays, but whether
    it gets delivered at all !!! image
    Timbuk3
  • TopographicOceansTopographicOceans Posts: 6,535 ✭✭✭✭
    image
  • rickoricko Posts: 98,724 ✭✭✭✭✭
    Who stripped the SLQ?? Cheers, RickO
  • CasmanCasman Posts: 3,935 ✭✭
    Yup, the USPS service is only getting worse by the day.

    Just run this tracking number through the USPS site: 9210896900731200935769 to see what their records show for my $6K in coins returned from PCGS. It wouldn't let me direct link.



    I showed up at the PO without the notice card because 1) nobody tried to deliver anything 2) they never left one.

    I printed out the tracking off the site and brought that in. Nobody had a clue where the package was. They just simply laughed and said Oh, it'll show up.

    Well, they were right because the next day it showed up. My wife found it just laying on the front porch. So at least I got it but so much for signature confirmation.
  • lasvegasteddylasvegasteddy Posts: 10,408 ✭✭✭


    << <i>Who stripped the SLQ?? Cheers, RickO >>


    looks like a silicone job that leaked on that example
    everything in life is but merely on loan to us by our appreciation....lose your appreciation and see


  • pf70collectorpf70collector Posts: 6,723 ✭✭✭
    Their signature confirmation also is not strictly enforced. Twice now I paid for the service and did not receive a PDF of the electronic signature required by ebay if a dispute erupts. Luckily, both buyers were honest and either answered my emails that they received the item or posted positive feedback.
  • derrybderryb Posts: 37,560 ✭✭✭✭✭
    If you have proof of delivery to wrong address and insurance USPS is on the hook for any loss.

    Two things to help with ensuring no further losses:
    I use a red stamp that says "SIGNATURE REQUIRED" on all shipments requiring a signature to help remind the postman to get a signature.

    I use a blue stamp that says "RETURN SERVICE REQUESTED" on all high dollar shipments that I do not want forwarded to a new address. "Return Service Requested" statement is USPS's requirement for the old "Do Not Forward."
  • BackroadJunkieBackroadJunkie Posts: 3,745 ✭✭✭✭✭
    Having had very recent problems with the USPS, I feel your pain. It only took them three days to figure mine out...
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭
    Hey. 1 out of a billion ain't so bad.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • bestdaybestday Posts: 4,242 ✭✭✭✭


    << <i>post a shiny white coin? >>



    Not to wrong address .. stolen by postal employees at station... here is their m.o .... sort packages for delivery ...mark package to be stolen ...as delivered....
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,507 ✭✭✭✭✭
    One time (year or two ago) I got a call from out west (Montana IIRC) that they had a very heavy box which was mysteriously left at some old lady's house. (5000 wheat cents). The postmaster just wanted to let me know they had no idea how it got there except that they delivered it…, since it was addressed to a place east of the Mississippi , not west of the Rockies. I'm in Ne. So I asked the postmaster how that happened. And she said, "I just know this woman called and said it was too heavy to pick up and it was on her porch, so I wanted to tell you we will be forwarding it to the proper address". image Good luck.

    Sorry. That's a brown wheat mystery tale, sort of like a bunny with a pancake on it's head.
    Details. I need d tales.



    imageimage
  • epcjimi1epcjimi1 Posts: 3,489 ✭✭✭
    My package destined for a town other that Charlotte, NC is gone, poof, tracking dead since Dec. 20, 2014, no one can find it and no one seems to care at the USPS.

    My paper receipt with tracking shows destination Locust, NC, 28097, so the address scanned correctly for zip code when the USPS took possession.

    This link via the tracking number on ebay tells the story - Text

    Charlotte ain't Locust.

    Calls to the Charlotte, NC postmaster and the Charlotte, NC USPS consumer affairs office have gone unanswered.

    My call to the USPS distribution center in Charlotte revealed that the package was to be "small parcel bundle sorted", the lady I talked to on the distribution center floor went and looked for it and told me "It's not here".

    I filed a undelivered mail claim on the USPS website, was supposed to be contacted within 48 hours - nothing, nada, zippo.

    My local postmaster filled out a missing package form and sent it to the dreaded dead mail facility in Atlanta, GA.

    Hopefully, it show up someday, otherwise, it's eight-five bucks out the window.

    image
  • winkywinky Posts: 1,671
    I sent a letter to Tyler, Tx. with a $810 cashier check in it and it went to Los Alamitos, CA. and it was certified. 31 days later it was delivered to Tyler, Tx. Very scary.
  • BAJJERFANBAJJERFAN Posts: 31,225 ✭✭✭✭✭


    << <i>I sent a letter to Tyler, Tx. with a $810 cashier check in it and it went to Los Alamitos, CA. and it was certified. 31 days later it was delivered to Tyler, Tx. Very scary. >>



    Certified mail doesn't assure security or delivery. Just tracking and maybe getting a signature.
    theknowitalltroll;
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭
    On the brighter side, I mailed a $271 package and it safely arrived at its destination.

    I sent in the CC Special with 4 coins in it via express mail and I'll be danged if they didn't get it within the guaranteed time frame!

    On Dec 18th, I mailed a $50 package out and it arrived safely in Lafayette Indiana on Dec 20th.

    On Dec 10th, I mailed out two proof sets in a bubble wrap mailer and they arrived safely on Dec 15th in Sterling Heights MI.


    Scary stuff here folks!
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • derrybderryb Posts: 37,560 ✭✭✭✭✭
    You don't always get what you pay for at USPS but you are surely not going to get it unless you pay for it.


  • I had two expresses take two days this week that were guaranteed next day, so I was refunded around $50.
  • MsMorrisineMsMorrisine Posts: 35,037 ✭✭✭✭✭
    I've recently had to do a couple of express mail refunds for the same 1 day mystery delay.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • They've cut back too many employees IMO. News said that percentage of government employees were at around a 50 year low, not sure if usps counts.
  • BAJJERFANBAJJERFAN Posts: 31,225 ✭✭✭✭✭


    << <i>I'd hate for the mint to do their quarterly audit at the end of march and find they are short product and tie it to me. But no one there apparently tracks the incoming package tracking numbers like PCGS does. So I can't give them a tracking number and them tell me it's in house. And the end of march would be too late to file an insurance claim. >>



    I expect they only track returns by your order number so if they do have it, you'll have to wait until they finally open it.
    theknowitalltroll;
  • Out of well over 1000 packages sent I have only had 2 with problems, that is a lot less than FedEx which was 1 out of 5 and they destroyed a nonreplaceable musical instrument, Fedex actually would not cover the value because they determined the value to be much less than what I quoted. The paid me 1500.00 for a 7500.00 item that I sold for 7500.00 and that was crazy. Yes I did look into it legal wise and would have lost the claim.
  • You should be able to sue for damages. I was thinking of suing the usps for a missing certified coin worth $500 or so. Not sure how small claims court would look at it. They are apparently still looking for the certified coin in their lost and found in Atlanta. Not sure if anyone here has had success with that.

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