A problem I havent had on Ebay....till now

Jinx86

Message I just received from a customer. My question is what is my obligation to a sale many months back that I cannot even look back on to see if I receive the same item back in return. Furthest I can look back is 90 days in sales. Id hate to sell someone a fake holdered coin but he hasn't told me what the coins is Denomination/Date/MM/Grade/Cert Number. The lack of info from him does concern me.

"Hello Jason, I am sure you don't remember me. I bought a coin from you back in June, the item number is ************, I paid 375 for it. I now have a problem. Recently I sent this coin, among others to PCGS for a holder check. PCGS said the coin you sold me has a questionable holder, they think it is a counterfeit holder. I know the sale took place back in June and it has been a while, but this was not discovered until recently. I am in shock and disbelieve, please let me know how would you like to handle this. Thank you."

DUIGUY

AUandAG

Perhaps you can see what transpired in your paypal account? You have the approx date and amount.
Would there be a "description" with it like "1883-cc Morgan"?

bob

DollarAfterDollar

I'd just tell him without specific info there's nothing you can do. It's on him to give you everything you need. If he was your customer the only evidence of that might be old feedback.

I'd be wary, but if you recollect the transaction after seeing a pic or the coin's description, time to man up.

lasvegasteddy

out this guy so i can block him

so "his problem" never becomes mine

Jinx86

I can look back at the feedback, however after so long eBay removes the item specifics so I see the feedback no item info other then item #. Ill have to check in QuickBooks when I get in on Monday.

MsMorrisine

Could have just as easily swapped a fake for yours after the fact.

Make no promises


Get and post pictures here.

Get the ebay I'd and email. Check your email for the transaction.

lasvegasteddy

be a friend and spare others this drama and out his ebay id so we don't have to go through this crap too...PLEASE

AUandAG

Where did you store the pics to use? Can you go there to see the pic of the coin and slab?

bob

Jinx86

If things go badly, Ill let the account name be know. Till then don't light your torches, keep your pitchforks sharp though.

MICHAELDIXON

Interesting! I did not know you could send coins to PCGS for a "holder check." In my opinion, he is trying to scam you and I would ignore it.

Cameonut

Interesting.
Does PCGS think it is a questionable holder or a counterfeit holder? Seems to me that PCGS would be definitive one way or another. And if PCGS was sent a piece for a "holder check", I would think that they would keep any counterfeit holders.

Seems fishy to me, but I am keeping an open mind as sometimes people have a hard time stating facts clearly when under stress.

Keep us posted as we will all learn from this experience.

TJM965

PCGS sends the counterfeit slab back to the customer? That's real handy. Oh! It's only questionable. It might be real. HaHa.

lostincoins

The first thing I would do is ask the customer for a copy of the paperwork from PCGS. After receiving said paperwork I would then contact PCGS to verify the information is correct. I would ask for images of the coin in the current holder, front back and all sides and compare to images used for the posting to look for tampering. If after verifying that the holder and coin are exactly the same as sold I would ask for the coin to be returned and after verifying the return is correct I would promptly issue a refund.

MsMorrisine

Sounds like an easy scam to perpetrate

Lesson already learned - keep good photos of the coin and slab

bigjpst

I would definitely ask him to supply more info. You can get his email from the PayPal transaction. He should at least provide cert number and photos. I name all my photos of slabbed coins by cert number so that i can find them in my archives. sounds like a scam on the surface but he may be telling the truth. I would be careful not to dismiss immediately but like others have said the burden is now on him.

amwldcoin

Your best resource is your email! I can search back years in my email account with just a username or item description. This is of course if you do not delete them! Good Luck!

BAJJERFAN

<< <i>Interesting! I did not know you could send coins to PCGS for a "holder check." In my opinion, he is trying to scam you and I would ignore it. >>



So why not ask PCGS if they recently did a "holder"check?

3keepSECRETif2rDEAD

<< <i>Your best resource is your email! I can search back years in my email account with just a username or item description. This is of course if you do not delete them! Good Luck! >>



...so now, at the very least we know that you do not work for the IRS

Erik

GrumpyEd

Sounds like it may be a scam.
I doubt there's such a thing as a "questionable holder".
It's either real or not.

Are you sure that you ever dealt with that person?
Make sure that the person talking to you matches the info on the buyer of the coin they claim to have bought.

Ask them for info and check it out with PCGS.
And ask to see their receipt from you.

BryceM

My guess is that if you request supporting documentation that he'll either provide it or disappear quietly. The whole claim is rather dubious at this point.

MarkInDavis

"holder check" and "questionable holder" sound a bit dubious to me. Worth following up on to be sure, but my guess he will go away when you do so.

segoja

First, find your old scans. Get the cert #

Call PCGS and see if they have had the coin come back. They should keep a record. My experience with fake PCGS slabs is that they will return them but deface them. Explain to customer service your situation and they will tell you as much as they know.

You might ask the buyer if they have a submission number that shows the coin. If it's a scam, they will not be able to provide a legit #.

Good luck.

My guess is scam..most fake slabs are not $375 coins. They are more than that.

Duke9163

<< <i>Message I just received from a customer. My question is what is my obligation to a sale many months back that I cannot even look back on to see if I receive the same item back in return. Furthest I can look back is 90 days in sales. Id hate to sell someone a fake holdered coin but he hasn't told me what the coins is Denomination/Date/MM/Grade/Cert Number. The lack of info from him does concern me.

"Hello Jason, I am sure you don't remember me. I bought a coin from you back in June, the item number is ************, I paid 375 for it. I now have a problem. Recently I sent this coin, among others to PCGS for a holder check. PCGS said the coin you sold me has a questionable holder, they think it is a counterfeit holder. I know the sale took place back in June and it has been a while, but this was not discovered until recently. I am in shock and disbelieve, please let me know how would you like to handle this. Thank you." >>



Similar thing happened to a guy on another forum. Sounds like a scam going around.

mariner67

<< <i>Your best resource is your email! I can search back years in my email account with just a username or item description. This is of course if you do not delete them! Good Luck! >>



As I recall the NSA is backing up everyone's emails!

MilkmanDan

"Questionable holder" is obviously not something PCGS would say. It's either a real holder or not and PCGS should absolutely be able to tell if the holder is genuine.

grote15

<< <i>Interesting! I did not know you could send coins to PCGS for a "holder check." In my opinion, he is trying to scam you and I would ignore it. >>



+1

I am in shock and disbelieve, please let me know how would you like to handle this.

Improper use of idiom reminds me of those spam emails you get asking for money.

Jinx86

Thank you everyone for the great advice, Ill work up my replay tomorrow and let you know what response I get.

jdimmick

I think this is a scam. I had a similar occurrence where someone waited 4 Months to tell me the silver bars I sold them were fake. In this case I knew it was bs, I told them sorry, past the time for return.

If I honestly thought there was even the remote possibility that was true Id honor it, but it was a scam

OldIndianNutKase

I hope that you specifically remember the coin.

And you need to have verification that PCGS has deemed the holder not genuine. If it is not, then you are liable for selling a fake. it is only $375 and not $3750.

I hope it works out well for you.

OINK

GoldCoin98

I've never heard of a "holder check" before

morgansforever

<<PCGS said the coin you sold me has a questionable holder, they think it is a counterfeit holder. >>

I'm sure PCGS can determine if it is or it isn't without question, they think? Sounds like BS to me.

tincup

As already mentioned, an easy scam to perpetrate.

Even if it is not a scam, the buyer had ample ample ample time to check it out within ebay guidelines. Past the ebay time frames, there is no longer any protection whatsoever for you (not that there really was anyways). It would be a no go with me. Just give a 'sorry to hear that' but at this late date nothing to be done.

tincup

BTW, thanks for the heads up on another possible ebay type scam. Must always be vigilant on these.

7over8

I also believe it is a scam
But this is EXACTLY why I don't sell on eBay any longer--I was a seller from 1998-2011 and I can count returns on one hand
Now they have SIX months return for snad
Too many fussy buyers and scammers on the buyer side out there now...and they have significantly increased in numbers in the last few years

LindeDad

Sure would need the Certification number before anything else. Think he fishing for something and it a sucker.

ms70

They "think" it's counterfeit? Tell him PCGS is smarter than that and so are you.

mbogoman

Have I missed it? Please out the buyer for the rest of us, or if you don't want to do it in the open, please send me a PM.

TIA,

ebaytrader

Just a heads-up to everyone, but any sales where you accept PayPal as payment as of Nov 18th will be subject to a dispute charge back under the conditions outlined in the OP for up to 180 days.

My guess is that the scammers are testing the waters. They're finding out how well sellers keep records.


Updated terms at PayPal.

MsMorrisine

in a worst case scenario, calling PCGS will do nothing as the fake holder will be truly fake.

of course, if all avenues have not been fully pursued, then PCGS will be in the dark.

19Lyds

<< <i>Message I just received from a customer. My question is what is my obligation to a sale many months back that I cannot even look back on to see if I receive the same item back in return. Furthest I can look back is 90 days in sales. Id hate to sell someone a fake holdered coin but he hasn't told me what the coins is Denomination/Date/MM/Grade/Cert Number. The lack of info from him does concern me.

"Hello Jason, I am sure you don't remember me. I bought a coin from you back in June, the item number is ************, I paid 375 for it. I now have a problem. Recently I sent this coin, among others to PCGS for a holder check. PCGS said the coin you sold me has a questionable holder, they think it is a counterfeit holder. I know the sale took place back in June and it has been a while, but this was not discovered until recently. I am in shock and disbelieve, please let me know how would you like to handle this. Thank you." >>

You'll need to get item specifics and I'm quite surprised that you do not keep, at the minimum, the eBay notification emails or your sales in addition to a spreadsheet on who bought what.

Now, to the real issue.

If eBay is going to require a 6 month return window, then eBay needs to keep auction or listing specifics available for 6 months.

lkeigwin

Feels like a scam to me. "holder check"? "questionable holder?" BS.

I wouldn't even reply.
Lance.

Greeniejr

There actually is a service where you can have the holder verified. I had never heard of it but a collector at the Baltimore show insisted on it and offered to pay (don't remember if there is a cost and what the cost is at a show) so what the heck. They took the coin for several hours and then it was returned with them telling me that yes it is good.I would ask one of the moderators to shed light on what happens when it ends up not being a legit holder.

Cougar1978

I would need to see supporting documentation I could verify with PCGS.

winky

They should have sent it in sooner. No refund on it for me as he is probably pulling your chain. Good Luck.

puffer

Tell him to join this site and post all documentation. We are all ears. Plus ebay can retrieve old information via research.

TwoSides2aCoin

That's a pickle. And I agree with these thinkers, so far.





Don't get me wrong, I agree with almost everyone's post. I just couldn't copy their images to my response. Just so y'all know… this one smells too fishy to believe.

sawyerjosh

<< <i>

<< <i>Your best resource is your email! I can search back years in my email account with just a username or item description. This is of course if you do not delete them! Good Luck! >>



As I recall the NSA is backing up everyone's emails! >>



Hilarious!

blu62vette

I would be asking for a copy of the email from PCGS.

PerryHall

<< <i>I would be asking for a copy of the email from PCGS. >>



That was my thought. Assuming you get it which is doubtful, you then could call PCGS and hopefully they could authenticate this e-mail.

MsMorrisine

what's happening?