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Manorcourtman
Posts: 8,175 ✭✭✭✭✭
Anyone seen them lately:
Standard & Secure U.S. World
Express 8 12
Regular 20 22
Economy 30 30
Modern 22 21
22 days for Modern??? Really?? Express almost two weeks now? Thought they'd improve near the holidays and they are getting longer. Not cool.
Standard & Secure U.S. World
Express 8 12
Regular 20 22
Economy 30 30
Modern 22 21
22 days for Modern??? Really?? Express almost two weeks now? Thought they'd improve near the holidays and they are getting longer. Not cool.
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Great transactions with oih82w8, JasonGaming, Moose1913.
ms70...no lie
some express are only there because of the 5 day service....
WS
logged in Nov 22...so it could be awhile...
<< <i>I'm dying waiting here. My shipment was received like, halloween-ish.
Refresh, refresh, refresh... nothing changes. >>
What tier? Economy?
If it takes until Mon. 12/22 to finish, which I'm expecting it to, I will be very disappointed.
<< <i>Anyone seen them lately:
Standard & Secure U.S. World
Express 8 12
Regular 20 22
Economy 30 30
Modern 22 21
22 days for Modern??? Really?? Express almost two weeks now? Thought they'd improve near the holidays and they are getting longer. Not cool.[/q
The turnaround times look very reasonable to me. My guess is that the crossover specials might have the graders swamped.
Vegas show.
Volume.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
Check out my iPhone app SlabReader!
I always thought it best to under promise and over deliver rather than vice versa which PCGS does.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My digital cameo album 1950-64 Cameos - take a look!
<< <i>I'm dying waiting here. My shipment was received like, halloween-ish.
Refresh, refresh, refresh... nothing changes. >>
Sent in 17 Coins for Express 5 Day service for regrade in regular PCGS holders to Secure Plus;
Express Mail on 10/28 - signed for on 10/30; not accepted into their
system until 11/12. Grades Not received until 12/5. Coins returned 12/9.
Four coins sent in same Express box as above - Secure Plus Cross overs. Received
these grades a few days before the large submission, coins arrived within
a week.
One single coin sent in for Reholdering due to the severe slab scratches,
a normal submission, they placed it in a Secure Plus. I guess they figured if
I wanted everything else in a Secure Plus holder, I must mean I wanted this too.
I received this coin two weeks before I even heard how my Express submissions
we're doing.
Isn't there some sort of submission gaurantee about the length of time an Express
Submission should take ? Are they issuing credits for very late grading results ?
I'm not looking for a free ride here, I just would like the difference between a normal
submission and an Express submission refunded ( $20.00 per coin & I had a total of
Twenty one coins ). $420.00 refunded would be the right thing to do. Customer service
has ignored my email.
~~~~~~~~~~~~
Coin collecting is not a hobby, it's an obsession !
New Barber Purchases
I have stopped sending in submissions until they get a handle on this. Not logging in coins to make it look like they are graded faster is troubling.
Am I going to send them to NGC? No.
Am I buying far less raw coins with the intent to have them graded? Yes.
Am I selling/trading more of them raw since I can't wait 2-3 months for this whole process? Yes.
<< <i>
<< <i>This reminds me of the ole yogism, "no one goes there any more, it's too crowded" >>
As 1/400th owner (IIRC), I hope you're on the phone letting them know your thoughts. >>
I'm out. Got out at avg of $24.80. Slowdown in October concerned me, and the increase in November was not good enough. Used the spike to get out.
Great company, but you need to own it at a good valuation.
you may want to go above customer service's head on that
pm don or email him
that is just wrong...
"Sent in 17 Coins for Express 5 Day service for regrade in regular PCGS holders to Secure Plus;
Express Mail on 10/28 - signed for on 10/30; not accepted into their
system until 11/12. Grades Not received until 12/5. Coins returned 12/9."
wow...just wow
Latin American Collection
<< <i>
I'm out. Got out at avg of $24.80. Slowdown in October concerned me, and the increase in November was not good enough. Used the spike to get out.
Great company, but you need to own it at a good valuation. >>
Wow, amazing timing there.
<< <i>
<< <i>I'm dying waiting here. My shipment was received like, halloween-ish.
Refresh, refresh, refresh... nothing changes. >>
Sent in 17 Coins for Express 5 Day service for regrade in regular PCGS holders to Secure Plus;
Express Mail on 10/28 - signed for on 10/30; not accepted into their
system until 11/12. Grades Not received until 12/5. Coins returned 12/9.
Four coins sent in same Express box as above - Secure Plus Cross overs. Received
these grades a few days before the large submission, coins arrived within
a week.
One single coin sent in for Reholdering due to the severe slab scratches,
a normal submission, they placed it in a Secure Plus. I guess they figured if
I wanted everything else in a Secure Plus holder, I must mean I wanted this too.
I received this coin two weeks before I even heard how my Express submissions
we're doing.
Isn't there some sort of submission gaurantee about the length of time an Express
Submission should take ? Are they issuing credits for very late grading results ?
I'm not looking for a free ride here, I just would like the difference between a normal
submission and an Express submission refunded ( $20.00 per coin & I had a total of
Twenty one coins ). $420.00 refunded would be the right thing to do. Customer service
has ignored my email. >>
that is pretty awful service. If a company doesn't promise or imply something in its service levels, you have no expectations. When a promise is made or implied, you have expectations. Obviously, your expectations were reasonable and they were unmet. Imagine similar service at a restaurant...no tip, talking to manager for sure. Businesses with unresponsive CS typically drive customers away. I hope you get something worked out that makes you a satisfied customer.
<< <i>
<< <i>
I'm out. Got out at avg of $24.80. Slowdown in October concerned me, and the increase in November was not good enough. Used the spike to get out.
Great company, but you need to own it at a good valuation. >>
Wow, amazing timing there. >>
Just follow their statistics page. They tell you exactly how they are doing
Better approach is use the lowest service level process available and let them eat the economic loss until they get some Graders.
Then I watched it come back down...mine took 33 biz days.