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I recently bought some items from JM Bullion. When I received them they were damaged. After offering me a ridiculous credit they agreed to send me a return authorization the next morning. That was a week ago. I called them again today and was told that they were busy and would get to it when they could. I am new at buying bullion and am now wondering if I should be buying elsewhere? Is this normal.

Thanks,

David
Collecting large size silver certificates - series 1899 - currently seeking FR231, FR254, & FR276

Comments

  • Timbuk3Timbuk3 Posts: 11,658 ✭✭✭✭✭
    I hope it works out for you, but
    thanks for sharing your experience.
    These are things that I like to hear
    about so I can make a decision on
    finding a reputable dealer with
    customer satisfaction. Thanks again.
    Timbuk3
  • PerryHallPerryHall Posts: 46,138 ✭✭✭✭✭
    Not enough information to comment. What did you buy and what kind of damage did it receive? Can we get a pic?

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • derrybderryb Posts: 36,824 ✭✭✭✭✭
    Well, if they can't take care of an unhappy customer I won't be dealing with them.

    "Interest rates, the price of money, are the most important market. And, perversely, they’re the market that’s most manipulated by the Fed." - Doug Casey

  • I ordered 50 MS70 NGC Silver Eagles and 4 were broken.
    Collecting large size silver certificates - series 1899 - currently seeking FR231, FR254, & FR276
  • PerryHallPerryHall Posts: 46,138 ✭✭✭✭✭


    << <i>I ordered 50 MS70 NGC Silver Eagles and 4 were broken. >>



    Sounds like they were damaged in transit. Who delivered them---UPS, USPS, FedEx or ? Sounds like they owe you four more NGC MS70 ASE's.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • OPAOPA Posts: 17,121 ✭✭✭✭✭


    << <i>I ordered 50 MS70 NGC Silver Eagles and 4 were broken. >>



    Your choice of "bullion" needs to be re evaluated. To much of a markup in graded bullion. Even though, JM owes you an exchange.
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • derrybderryb Posts: 36,824 ✭✭✭✭✭


    << <i>

    << <i>I ordered 50 MS70 NGC Silver Eagles and 4 were broken. >>



    Your choice of "bullion" needs to be re evaluated. To much of a markup in graded bullion. Even though, JM owes you an exchange. >>


    Yep, tell them you're unhappy with the service you received and send the whole order back. Buy 4 to 5 times the number of silver eagles ungraded for what you probably paid. Unless you're gonna flip 50 MS 70 silver eagles for a quick profit, it's not a good way to stack bullion.

    Some silver eagles tend to develop spots over time. That can ruin the value of a slabbed MS70.

    "Interest rates, the price of money, are the most important market. And, perversely, they’re the market that’s most manipulated by the Fed." - Doug Casey

  • rawteam1rawteam1 Posts: 2,472 ✭✭✭


    << <i>I ordered 50 MS70 NGC Silver Eagles and 4 were broken. >>


    The silver eagle was broken or the plastic worth more than the silver broken?...

    Edit to add: correct that to valued more instead of worth more...
    keceph `anah
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