New ebay scam got me for $700....UPDATE
addicted2ebay
Posts: 2,096 ✭✭✭✭
This is a head scratcher.
1. Bought a card for $700 next day seller sends it out with tracking.
2. Tracking shows card was sent to wrong address and was returned to the seller a week later (my address is confirmed threw PayPal so the seller must have edited it in eBay shipping).
3. After three weeks passed and no card I opened a case but lost because I did not provide a correct address even though I have bought thousand of cards with no address issues.
This has me really freaked out because a seller can have no proof of delivery only attempted delivery to a wrong address and still win a not received case. I called eBay to double check and they said yes because I did not sign for or receive the card and it was sent back to the seller they did there job and can keep both the card and the $.
1. Bought a card for $700 next day seller sends it out with tracking.
2. Tracking shows card was sent to wrong address and was returned to the seller a week later (my address is confirmed threw PayPal so the seller must have edited it in eBay shipping).
3. After three weeks passed and no card I opened a case but lost because I did not provide a correct address even though I have bought thousand of cards with no address issues.
This has me really freaked out because a seller can have no proof of delivery only attempted delivery to a wrong address and still win a not received case. I called eBay to double check and they said yes because I did not sign for or receive the card and it was sent back to the seller they did there job and can keep both the card and the $.
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USPS Number: 9402109699937708834123
eBay item: 230981139881
2. Out the seller here
3.
<< <i>After three weeks passed and no card I opened a case but lost because I did not provide a correct address >>
This, I do not understand. Seller should be made to PROVE it was sent to YOUR CONFIRMED address. Make the supervisor prove to you that this was done by the seller through a scan. The card you bought was scanned, so there should be no issue in them obtaining it, if it does exsist. If no satisfactory outcome, tell them your next calls will be to the San Jose Better Business Bureau, and your local media "watchdog". The threat of MAJOR bad press should get you your refund if you have truly done nothing wrong.
BTW, if you funded the purchase with a credit card, you can always give them a call too. They will deal with Paypal etc. when you give them the details. Just make sure you have everything written out to refer to when you are on the phone. Stay calm, state the facts, and you should at least get your $$ back.
BUT, follow #2 here ASAP. If there is a scam happening there are people here who can stop it in their tracks until it is outed.
Guy has very low feedback so that guy will have limits to withdrawals. Call asap.
"Molon Labe"
<< <i>i've ship many items through ebay. if the seller change the shipping address ebay explicitly states the "seller protection" is gone...probably so something like this wouldn't happen. >>
What if they cut out one of the numbers to my PO box on the shipping lable label or colored over it with a sharpie so the package would get to my city but not my box and then be returned to them? I'm telling you this was planned all along and with eBay B.S. policy I bet it's gonna happen more and there's nothing anyone can do.
What exactly did they say? You can appeal it.
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Something has gone very wrong here. You need to be speaking to a PayPal supervisor ASAP.
Nick
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I said no problem.
Well he sent it UPS ground with NO SIGNATURE REQUIRED and put the wrong address on it. It was left at some front door of somebody else.
Fast forward a few days after I escalate the case and explain what he has done. His tracking only showed my city. However, in the messages he stated the wrong address he sent it to when I am asking where the darn card is at.
Ebay ruled in his favor.
So the guy had nobody sign for it, mailed it to the wrong address and got his money back.
I called ebay and appealed the case and explained the situation and they reversed it. Ebay paid me out of their own pocket and let the guy keep his money.
For the record, the only reason ebay gave me money was because he stated the mistake in the messages. If he hadn't I would have lost the card/money.
Ebay really makes it a PIA to work with them.
<< <i>If the item is sent back as undeliverable by the post office, the buyer wins with PayPal as soon as the item shows as being returned to the seller. This happens even when the buyer is a total moron and doesn't bother to change his PayPal address after he moves.
Something has gone very wrong here. You need to be speaking to a PayPal supervisor ASAP.
Nick >>
^ this ^
If the Seller did not send it to your confirmed PP address and did not get your signature, yet it was returned to him, the Buyer protection system failed miserably. As others have suggested, contact a PP supervisor immediately. Unless we're missing part of the story, PP should reverse the decision and return your $700.
Something similiar happened to me, I opened a Paypal case and within 3 weeks, they ruled in my favor. Remember, the seller needs to provide proof he mailed it to your address. And, if the tracking states it was returned to customer, then the customer has two options
1. mail it back
2. keep the card and refund the money
About the worst case scenario here should be that you're charged again for shipping.
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Tracking doesn't show that scan as ever done.
I'll check tomorrow at work to see if it had insurance. Might not be completely the seller's fault here.
<< <i>The USPS tracking number doesn't show it returned yet to the seller. When we get undeliverable signature confirmation or certified mail etc, we have to return it to the sender, and they have to sign to get it back. We scan that signature.
Tracking doesn't show that scan as ever done.
I'll check tomorrow at work to see if it had insurance. Might not be completely the seller's fault here. >>
When jimq112 speaks, people listen.
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<< <i>PayPal was no help and im losing my voice making these phone calls its very frustrating. They just directed me back to the resolution center. I'm in the twilight zone here. >>
Jim said he'd look into it, so give him a little time and I'm positive he'll provide a status update.
<< <i>PayPal was no help and im losing my voice making these phone calls its very frustrating. They just directed me back to the resolution center. I'm in the twilight zone here. >>
Honestly, the only way this will turn out to be a successful scam is if you let it happen. You need to have somebody at Paypal or eBay show you proof of delivery with your signature. If they cannot and will not provide that, I suggest you let Paypal know you will be contacting your credit card company. If they STILL do not rule in your favor, and everything you are saying here is true, then call your credit card company immediately and state your case. They will automatically credit your account back the $700 while they investigate. You can easily win this. Put in a frickin' throat lozenge and fight this!
<< <i>I'm in favor of any thread that brings out jimq112.
+1
<< <i>I guess it's all who you talk to at ebay because when I called to explain that the post office told me that the card was returned to the seller they could not have been more than helpful and reversed the case in my favor! Last night and this morning all I got was sorry there is nothing we can do. On top of all of this a card I sold last Friday for $1,800 was shipped with tracking and insurance but never got scanned during the whole delivery process! Thank god the buyer was honest and said that they received the card! What is up with USPS?
Always take insured items (I take anything over $50) to the USPS to be "scanned as accepted." It's the only way to insure and prove that the package is in the hands of USPS. If an insured item is not scanned, you cannot make a claim...learned the hard way.
<< <i>I guess it's all who you talk to at ebay because when I called to explain that the post office told me that the card was returned to the seller they could not have been more than helpful and reversed the case in my favor! Last night and this morning all I got was sorry there is nothing we can do. On top of all of this a card I sold last Friday for $1,800 was shipped with tracking and insurance but never got scanned during the whole delivery process! Thank god the buyer was honest and said that they received the card! What is up with USPS?
There are way to many people that handled your $1800 card for it not to be scanned at some point. 4- 5 people handled that card and not one scanned it? Not possible. The receiving clerk or carrier, maybe processing clerk who loads truck, distribution center that receives it, the clerk at recipients office and the carrier who delivers it. Maybe you need ink in your printer?
<< <i>
<< <i>I guess it's all who you talk to at ebay because when I called to explain that the post office told me that the card was returned to the seller they could not have been more than helpful and reversed the case in my favor! Last night and this morning all I got was sorry there is nothing we can do. On top of all of this a card I sold last Friday for $1,800 was shipped with tracking and insurance but never got scanned during the whole delivery process! Thank god the buyer was honest and said that they received the card! What is up with USPS?
There are way to many people that handled your $1800 card for it not to be scanned at some point. 4- 5 people handled that card and not one scanned it? Not possible. The receiving clerk or carrier, maybe processing clerk who loads truck, distribution center that receives it, the clerk at recipients office and the carrier who delivers it. Maybe you need ink in your printer? >>
Paid $27.50 to insure for $1,800 and shipped Priority. Never got scanned and I will never use USPS home click and ship again: 9406203699300028491269
That's 2 I guess you got one more coming...
<< <i>Paid $27.50 to insure for $1,800 and shipped Priority. Never got scanned and I will never use USPS home click and ship again: 9406203699300028491269 >>
I suggest any time you send packages with a value in excess of $250, take it to the PO and have them scan in front of you.
To be honest, no direction, but...
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<< <i>
Paid $27.50 to insure for $1,800 and shipped Priority. Never got scanned and I will never use USPS home click and ship again: 9406203699300028491269 >>
tbh this is on you. never pay over $20 to send priority mail, you could've gotten express mail with insurance for cheaper. would've cost around $18 if you printed off ebay.
That usually means it was read by a computer and not a person, and it was sent back towards you. If that was the case, it should have another arrival scan at Rochester.
If you got your refund from paypal, maybe call the Rochester USPS. If it's sitting on the shelf it would be nice to at least have them send it back to the right place.
Sorry I couldn't get on, I'll try again tomorrow!
<< <i>I couldn't get near the computer today at work, but from looking at the scans I think it looks like you want to call the USPS office in Rochester, and see if they still have it. For some reason it got intercepted on it's way back to the sender.
That usually means it was read by a computer and not a person, and it was sent back towards you. If that was the case, it should have another arrival scan at Rochester.
If you got your refund from paypal, maybe call the Rochester USPS. If it's sitting on the shelf it would be nice to at least have them send it back to the right place.
Sorry I couldn't get on, I'll try again tomorrow! >>
Thanks for your help. When I went yesterday they told me it was sent backs so somewhere there is a Clemente PSA 5 floating around in a USPS building.
<< <i>
<< <i>I guess it's all who you talk to at ebay because when I called to explain that the post office told me that the card was returned to the seller they could not have been more than helpful and reversed the case in my favor! Last night and this morning all I got was sorry there is nothing we can do. On top of all of this a card I sold last Friday for $1,800 was shipped with tracking and insurance but never got scanned during the whole delivery process! Thank god the buyer was honest and said that they received the card! What is up with USPS?
Always take insured items (I take anything over $50) to the USPS to be "scanned as accepted." It's the only way to insure and prove that the package is in the hands of USPS. If an insured item is not scanned, you cannot make a claim...learned the hard way. >>
I take everything to the post office. And because I opened up a postal box, I have to pick up my packages there as well----nothing for a carrier to screw up. Its about as "win win" as you can get at the PO in both directions.
Glad you got it resolved but in the future get your credit card company involved. When I did this, Paypal CONTACTED ME, and asked why I wasn't using the Resolution center to correct things instead of going outside to the credit card company. I had already had and Paypal was as useful as teats on a bull.....I politely told them to F'off and the credit card refunded my money for a forged autograph.
<< <i>Congrats on getting the case reversed!
<< <i>Paid $27.50 to insure for $1,800 and shipped Priority. Never got scanned and I will never use USPS home click and ship again: 9406203699300028491269 >>
I suggest any time you send packages with a value in excess of $250, take it to the PO and have them scan in front of you. >>
That's exactly what I do.
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