Should I be annoyed?

Jakt

I purchased a $1000 card on 02/26/2013. By now, I would expect to receive an email from eBay saying that my card has been shipped (updated by the seller) with a DC or in this case a signature required tracking #. Nothing. I requested it from the seller. No response.

This seller has 5 figure feedback (not Probstein) over 99%.

Should I be annoyed that my requests for a tracking number or shipping status has been ignored? If this were a lower priced card, I'd be more patient, but this is not pocket change we are talking about.

Me personally, I almost always ship the next day no matter what the price of the item is. Granted I do not handle the volume this guy does, but I have to imagine for a higher end sale, you put that to the top of priority. No?

esquiresports

Maybe. Tough to say without more info. What did the auction say about shipping time? If it said three business days, and you purchased later on the 26th, this is the third business day. How long ago did you ask for an update? I think it's reasonable to give the guy a day to respond. Best practices would be to treat your customers who spend substantial money very well, but if he is within the stated shipping window and it hasn't been more than a day since you requested an update, I probably wouldn't be annoyed. But I am pretty patient and understand your frustration.

Jakt

Excellent points. I made the mistake of assuming that other people treat their customers the way I treat mine. After further review, it does say the delivery time is 7-10 days, so I will be patient on this.

jay0791

if its 4sc...they almost never answer email of any type.
Mr probstein is customer conciencious. he answeres quickly

Hallco