Ebay PM sale question

perkdog

On the 5th My auction ended and the buyer still has not paid. He bought 6 Engelhard Silver Bars ( 6 ounces for $212.50 ) My Ebay handle is 101paulp and the Auction # is 251051856822

Yesterday I sent him a message "Hi, just checking in to see whats going on. I dont mind waiting a few more days for payment just let me know please." NO Reply

Today I sent this "Hi Again, I was hoping to hear back from you. Tommorow will be 1 week since you bought the bars and have not paid or communicated with me. If I dont hear from you by tommorow I will report you to Ebay,I dont mind giving you a few more days to pay for the item if you at least let me know what your intentions are. Please respond back or I will contact Ebay about this.Thank You"

Problem is I have no idea how to deal with this, if You look at my feedback ive never had an issue as a buyer or seller. Any input good or bad will be appreacated.

derryb

file the unpaid item dispute now. He's using your patience to play the spot price. Filing the dispute force him to pay or get an unpaid item strike with ebay and gets your fees returned. There is no excuse for failure to communicate with you in that amount of time.

nibanny

Silver dropped further and he's backing up.
I usually wait 2 weeks but I have never had a non paying buyer (at least they have always communicated with me).
He may have gone for the weekend and didn't see your msgs
Give him few more days and then file a claim so the you can relist them.

derryb

Filing the dispute serves as a good motivator to get payment.

perkdog

I understand he might be away for the weekend ofcourse so I intend to file a claim late tommorow evening that would give him enough time in my opinion.

Thanks for the response about the filing claim action, I wasnt sure if I would still get a fee charge.

nibanny

<< <i>Filing the dispute serves as a good motivator to get payment. >>



Derryb, you have more experience than me, so you may clear a doubt.
I have always been afraid that opening a dispute will affect eventually your feedback.
Even if the buyer cannot leave a negative due to the dispute, he may hit you on the rating.
Am I wrong here?

Barndog

File the dispute. Cancel the sale asap. Then sell on bst with no fees and you will be ahead of the game

rawteam1

interesting, i wonder if this has happened to others...

i would think this would/will be happening in a down market more than usual as buyers try to work the market...

is there really any recourse against a buyer? im sure they can come up with a million excuses to not complete purchase...

OPA

For future auctions, you can set your parameters, so that eBay will automatically handle the NPB's. (Site preferences..unpaid item assistant) Process starts as early as 4 days after the close of auction & is finalized 8 days after the close of auction. You set the time frames.

nibanny

<< <i>interesting, i wonder if this has happened to others...

i would think this would/will be happening in a down market more than usual as buyers try to work the market...

is there really any recourse against a buyer? im sure they can come up with a million excuses to not complete purchase... >>



The only recourse is the non-paying bidder strike. After few of them, eBay is supposed to take some action.
Given how the usually side with buyers, I don't think a strike is a big deal.

jdimmick

file the non paying bidder now, but you will have to wait 4 days. My guess is price dropped, so he is backing out. Problem is you have to wait, cause if he decides to pay at the last second, you would be obligated to complete the transaction, or risk getting negged by the buyer. This is where e-bay sucks! Buyers do it all the time on bullion , thats why I dont sell mine there.

Spooly

If you file a claim then the buyer can't give you a negative later.

piecesofme

If you file a claim then the buyer can't give you a negative later

Really? I'm honestly not being a jerk, but could you please show me where that is written from the eBay site? tia. I have always thought a buyer can ding you no matter what.

perkdog...I feel your frustration. Best thing is to go ahead and just file the claim. The no communications is a stickler with me, at least let me know what the heck their intention is right? I always thought a buyer can leave negative at any time, so I've always been hesitant to file the claim. I wait with anticipation to see it in writing from eBays site that the seller cannot in an case like this.

P.S.
You can't just cancel the transaction as someone suggested, the buyer has to agree to the cancellation. If 7 days goes by with no response, then it's cancelled and you get your fees back BUT I always thought the buyer can STILL ding the seller even after doing this.
This will be interesting to see what happens and I wish you the best. Please keep us informed what happens.

topstuf

This was COMMON occurrence in 1980.
Few people will stand by their word when bullion is dropping.

I wouldn't sell bullion on ePlay.

Payment in person (or with a nationally known VOLUME dealer) is the only way to go.

slinc

I sold a 1/10 oz age a couple of weeks ago. I got no payment or response from buyer I opened a case after 6 days and closed it after 5 more. In this case I was actually kind of glad it went this way, When I looked at the buyer after the auction he had left negative feedback for the last 7 things he had bought.

derryb

<< <i>This was COMMON occurrence in 1980.
Few people will stand by their word when bullion is dropping.

I wouldn't sell bullion on ePlay.

Payment in person (or with a nationally known VOLUME dealer) is the only way to go. >>


Buy it now (fixed price) with immediate payment requirement during checkout also works.

Spooly

I think this means the buyer can't leave you a neg feedback, or it will be removed be e-bay. ( I could be wrong)

eBay may remove or adjust Feedback ratings or comments if:

A buyer fails to respond to a reminder about an unpaid item and the unpaid item is recorded on their account.

DrBuster

NPB and forget about it.

From a 'found a cheaper bin' thread on the card forum, from ebay's TOS (or whatever they call it):

"eBay will automatically remove all Feedback from buyers with an unpaid item recorded for the related transactions, whether or not you are using Unpaid Item Assistant, as long as the following criteria are met:

The listing required eBay Checkout and an eBay approved electronic payment method (PayPal, credit card, ProPay, Moneybookers, or Paymate) for the related transaction.
There was no local pick-up offered in the listing for the item.

If the above criteria are met, eBay will automatically remove all Feedback from buyers for transactions where there was an unpaid item recorded, and block the buyer from leaving any Feedback after the unpaid item was recorded. All related DSRs will also be removed and will not impact seller performance rating."

Coins101

<< <i>Buy it now (fixed price) with immediate payment requirement during checkout also works. >>

bronco2078

Over about 90$ total the fees are lower on buy nows also . Less trouble getting paid plus more money in pocket is a win win

topstuf

This is only one effect from the practice of buying small amounts of bullion.

Any gain has to be minimal and inconsequential.
I laugh at the "financial advisors" who say to buy ...maybe.. 5 or 10% precious metals.

If you're buying that piddly amount, it doesn't even qualify as "insurance."
Maybe "runnin money" but certainly no more than that.

(unless the 10% is like 50-100 grand)

Playing the physical market with small amounts is just that..... "playing."

tneig

<< <i>This is only one effect from the practice of buying small amounts of bullion. Any gain has to be minimal and inconsequential. I laugh at the "financial advisors" who say to buy ...maybe.. 5 or 10% precious metals. If you're buying that piddly amount, it doesn't even qualify as "insurance." Maybe "runnin money" but certainly no more than that. (unless the 10% is like 50-100 grand) Playing the physical market with small amounts is just that..... "playing." >>



1) Good to hear this. I'm piddly so far, but on the way to suggested. I got in in Feb, so everything I've bought so far $12k, has still averaged above todays price, so I need the dips.

2) Non-Payment: I carted several things on ebay and always pay right away. I missed and didn't pay for one item over that weekend and felt like a heal when reminded that monday. I appreciated the nice reminder and paid instantly and appoligized.
-Claim is 'smart' and justified as its been too long. Watch the wording in exchanges and there will never be anything to regret.
It's a pain to go through that stuff. Thanks for offering stuff out there to purchase.

perkdog

Well I opened up a case against this guy so hopefully it will be resolved one way or another. As far as him leaving a neg on me Im not overly concerned either way,my Feedback as a seller speaks for itself. The thing that suprises Me is that he has 100% Feedback for over 1480 transactions, but for some reason he wont even respond to me.

I dont publicly throw someones name out there but I will PM any of you that are interested in this buyers name incase You do sell PM's via Ebay and want to avoid any possible BS.

Thanks for all the responses, I will post updates.

Paul

perkdog

Day 3 of the case, the Ebay page says I have a case open on the item and its awaiting the members response. So tommorow when its day 4 and he still doesnt pay Me what does Ebay do? Is there anything more I need to do?

jmski52

I don't think there is anything else to do. If he doesn't pay, he will get a non-paying bidder strike and you will be eligible for a listing fee refund. That's about it, I think.

derryb

If it's in dispute stage you may have to escalate it to the "claim" and final stage. If it will let you do that now, do it.

perkdog

Well case closed and I got my refund on the fees, the guy never paid and went on his merry way. I guess he gets a non pay strike on him however it would have been better giving him a piece of my mind via feedback but w/e

Thanks again for all the help.