Ebay issue

Poppee

So I make an offer on a coin that has a BIN with an option to "make an offer". I make an offer for about 90% of the BIN price and go to bed (4:00 am Saturday). When I wake up around noon I check the bay and find that my offer has been accepted and I immediately pay. Done deal in my book!

Today I get an email from the seller saying they sold the coin over the weekend. They are sorry and offer a 5% discount on my next purchase. This is the first time I have purchased from them and depending on how this ends it may be the last. Therefore a 5% discount has no value at this time.

Seller wants to credit but I want the coin or it's equivalent. Am I being a d...?

droopyd

Nothing you can do unfortunately. This happens fairly frequently or so it would seem.

JamesMurray

It doesn't sound like you'll get the coin , i'd look to see if theres another i like and apply the discount or i'd just walk away and curse ebay under my breath.

freechance

They did sell the coin over the weekend, to YOU!!!

TomB

I'd let it go. Accepting a best offer at 90% of the BIN and then not delivering appears more consistent with having sold the coin as described than with wanting to back out of the deal and get more for the coin.

Poppee

Seems like the dealer gets the cake and gets to eat it too. This is not a rare coin and seller appears to be a major player in this series. Why not just get me another? Easier for him than me...

johnny9434

its gonna happen on the bay. move on

garrynot

It is a fair question. Seller offered you 5%. Ask for a 5% discount on a similar coin.

Poppee

Guess I am old school....... But I will move on.

OPA

Suggest that you leave the appropriate feedback...."Seller Reneged on Best Offer", but promptly refunded money.

Poppee

Seller has offered to find a equivalent. My faith in dealers has been restored!!!!!

derryb

Get your refund first. Any problems call paypal or file claim of non-delivery.

Ebay can't make a seller complete a transaction. Neg feedback is your only recourse. Be sure to add seller to your blocked bidder list - he may try to buy from you to return the feedback favor.

LindeDad

Just tell him to refund your money and move on to another coin.

If he wants to play games with holding your money as credit on account it can hurt his feedback more than he wants it too.

And from personal experience it is possible to sell a coin and then find out it is still listed when someone else buys the listed coin.

Poppee

<< <i>If he wants to play games with holding your money as credit on account it can hurt his feedback more than he wants it too. And from personal experience it is possible to sell a coin and then find out it is still listed when someone else buys the listed coin. >>



I sense the seller is trying to "do right" by finding me the equivalent coin. I intend to let them try, as I think he/she is being sincere.

Maybe I am not a d... after all.

johnrav

strange that you win on a 10% off offer, but dont. then dealer offers you a 5% discount on another.

I would have asked for same 10% discount, or find another (which sounds like they are doing now) so all good, I guess.

jesbroken

While in no way defending the bay, I had this happen to me twice this month by reputable dealers(members of this forum). It happens and nothing can be done after the fact.
I would just move on and try again another day. Best of luck.
Jim

LanceNewmanOCC

<< <i>I'd let it go. Accepting a best offer at 90% of the BIN and then not delivering appears more consistent with having sold the coin as described than with wanting to back out of the deal and get more for the coin. >>



i agree. some valuable words there, "let it go"
.

SaorAlba

Seller should have yanked the listing as soon as the coin sold to avoid this situation. I would ask for a full refund and move along.

notwilight

He wants the coin, not a refund, and if the seller goes to the trouble of getting him another coin, possibly at a loss, why does he deserve negative feedback. Seems your goal here is to be as big a pita as possible.

OPA

Or the seller could string him along for 45 days, and then it's to late to file a PayPal claim. He's out the $$ & coin. Get a refund

segoja

Sounds like a legitimate reason for not delivering. If he is trying to get another give the guy a break.

I normally take a laptop to a show and delete immediately any e-bay listed coin once it's sold. That prevents that form happening, but I still find an occaisional coin that I forgot to delete

amwldcoin

Did you read the seller's terms? I just opened an ebay store. I am trying to work this into all my listings: All coins are subject to prioir sales at other venues. I do shows most weekends and the coin is subject to being sold. There are some shows I don't have internet access. I do update nightly though.

LOL..I mighta just polished off my terms...pretty tired at the moment!

My point is this...There are many coins I would not list on the bay if they had to be exclusive to the bay. Typically when I sell a coin off the bay at a show I do a little better!

Poppee

<< <i>Sounds like a legitimate reason for not delivering. If he is trying to get another give the guy a break. >>



I am giving them a break. I am waiting patiently for them to find an equivalent coin while they still have my money. If it doesn't happen in the next couple of weeks I will move on and get a refund.

NPD1078

<< <i>Get your refund first. Any problems call paypal or file claim of non-delivery.

Ebay can't make a seller complete a transaction. Neg feedback is your only recourse. Be sure to add seller to your blocked bidder list - he may try to buy from you to return the feedback favor. >>




derryb said it all!! And def. leave negative feedback so others know what there business ethics are....

Danny9995

<< <i>Nothing you can do unfortunately. This happens fairly frequently or so it would seem. >>



Yes this happens very frequently on EBAY.

The sellers will write in their auction description something to this effect

" When you bid, you are entering in a binding contract, you legally must follow through with your end of the bargain by paying and by paying very fast ( one poster on this board got Ebay to cancel a bidders winning bid because 14 hours elapsed overnight without payment being made ) , you cannot change your mind or retract your bid later. This is a binding contract ", umm I reserve the right to back out and sell it to someone outside of ebay".

Thats typical BS from sellers on Ebay. Im no Lawyer, but for there to be a "binding contract" both sides have to be bound by it. Sellers seem to think only the buyer has any binding obligations.

MarkInDavis

Be patient and let the whole thing play out. When it is all over leave feedback representing how you truly feel about the transaction. If the dealer finds you a nice replacement you are happy, if not then you probably aren't. Once he accepts your offer, he needs to follow through. He screwed up, but maybe he'll fix it.

mrpotatoheadd

<< <i>And def. leave negative feedback so others know what there business ethics are.... >>

It's not unethical to attempt to sell coins listed on eBay elsewhere. Just listing a coin on the site does not give eBay exclusive rights to marketing a coin for sale.

It's not unethical to sell a coin elsewhere and not update the eBay listing in time to prevent this sort of situation from occuring. Obviously, it would be best if such things didn't happen. Unfortunately, here in the real world, such things do.

I've had buyers who, upon receiving my "Congratulations! You're a winner!" email, responded that it turns out they already had one of the coins they bought from me, and wanted me to let them out of the deal. If I came here and posted an eBay issue where I wanted to know how to make the buyer pay, just about every post would be of the "Let it go" variety. And I agree. That's what I do.

So- as long as there is no evidence that the seller does this regularly, why not give him a break? Do people really enjoy leaving negative feedback that much?

mrpotatoheadd

<< <i>Sellers seem to think only the buyer has any binding obligations. >>

You must not sell on eBay. There's nothing a seller can to to force an unwilling buyer to pay.

Pokermandude

It sucks that the coin was already gone, but sometimes it happens. As he explained in his terms, he does sell coins at other venues and probably just forgot that he sold that particular coin before he hit accept on your offer.

FWIW, the seller's gesture to give you 5% off on a future purchase was very kind and certainly WAY above and beyond average ebay seller service. 99 times out of 100 the seller would just say "sorry!" and leave it at that. I'd put him on my good dealer list.

notwilight

<< <i>

<< <i>Get your refund first. Any problems call paypal or file claim of non-delivery.

Ebay can't make a seller complete a transaction. Neg feedback is your only recourse. Be sure to add seller to your blocked bidder list - he may try to buy from you to return the feedback favor. >>




derryb said it all!! And def. leave negative feedback so others know what there business ethics are.... >>



What is your ebay ID please?

BUFFNIXX

Not a thing you can do. Sometimes a seller makes an error as I have done. And the seller just makes it right with the buyer. I once misplaced a coin I had sold, so I had to issue a refund, and when the coin resurfaced at my home I worked out a deal with the original bufyer. Just move on to the next deal.
buffnixx

291fifth

Move on and don't look back.

TwoSides2aCoin

I've had my share of issues with the venue. Most deals don't go that way. There are a million fish in the sea so if there's something later you really like and keep the door open, you have a discount. On the other hand, a whopping 5% discount on nothing is still a heck of a discount. The loss is your gain in either case.

We should embrace the driver's seat.

derryb

<< <i>Or the seller could string him along for 45 days, and then it's to late to file a PayPal claim. He's out the $$ & coin. Get a refund >>


BINGO

coinhunters

This tactic is the Sellers right of refusal, even after they made a commitment to accept an offer. Personally, I think it's a lousy way to conduct business. I would never conduct myself as such. Another reason to back off from using EBAY or other such venues when looking to make purchases.

Bochiman

It's done, it's over.
Get your money back asap and move on.
Never buy from the seller as you know you can't trust he will have the coin, for whatever reason. He obviously markets them on many different venues and isn't well enough organized to move them from the other venues when they are sold, in a timely fashion.

Some may argue about the above, but I do look at it as a business when having it for sale in multiple venues and, when doing so, I look at a business as something that should be organized.

Even those who are defending his right to sell on other venues (which, I don't disagree with) likely would be a bit more organized than this guy was. If the seller had to manually accept the offer, he should have known if he still had the coin or not. Likely, between the time you submitted (and he accepted), and you received the "sorry, sold" email, then he likely received an offer for more $$$.

I would not worry about the 5% discount (you already had been accepted for a 10% discount, right? ), and would get my money back and move on.

Danny9995

<< <i>

<< <i>Sellers seem to think only the buyer has any binding obligations. >>

You must not sell on eBay. There's nothing a seller can to to force an unwilling buyer to pay. >>



I know they cant do anything. I just find it comical how many of them put in their auction description that its a binding contract and you have to pay, but then also say that they dont have to follow through.

I.E. If you bid on my auction it is a legal binding contract, you must follow through on your end. I reserve the right to sell the coin somewhere else, cancel bids, or just not sell to the highest bidder. But remember if you bid, its a legal binding contract.

Cakes

<< <i>He wants the coin, not a refund, and if the seller goes to the trouble of getting him another coin, possibly at a loss, why does he deserve negative feedback. Seems your goal here is to be as big a pita as possible. >>



Huh, whose goal? I don't think the OP was being a pita.