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eBay listing removed - after I've already paid!

NookerNooker Posts: 634
in U.S. Coin Forum
I can't believe this . . . I got a "Security Notice: eBay Listing Removed" three days after an auction ended, and I have already paid via PayPal. Not sure why this would happen AFTER the fact, but now I'm in limbo land . . . I can't submit a claim thru the Resolution Center until it's PAST the delivery date . . . anybody else have this kind of thing happen?

The auction obviously isn't listing anymore in either my Purchase History, nor in the "ended" list of my Watch List

aarrggghh !

Mark

Comments

  • bolivarshagnastybolivarshagnasty Posts: 7,352 ✭✭✭✭✭
    Call ebay support at 1-800-701-3229 and see if they can be of any assistance! Let us know how it turns out. Shag
  • LanceNewmanOCCLanceNewmanOCC Posts: 19,999 ✭✭✭✭✭


    << <i>I can't believe this . . . I got a "Security Notice: eBay Listing Removed" three days after an auction ended, and I have already paid via PayPal. Not sure why this would happen AFTER the fact, but now I'm in limbo land . . . I can't submit a claim thru the Resolution Center until it's PAST the delivery date . . . anybody else have this kind of thing happen?

    The auction obviously isn't listing anymore in either my Purchase History, nor in the "ended" list of my Watch List

    aarrggghh !

    Mark >>



    had that happen quite a while back, i am much more careful about whom i make purchases from

    <--- look what's behind the mask! - cool link 1/NO ~ 2/NNP ~ 3/NNC ~ 4/CF ~ 5/PG ~ 6/Cert ~ 7/NGC 7a/NGC pop~ 8/NGCF ~ 9/HA archives ~ 10/PM ~ 11/NM ~ 12/ANACS cert ~ 13/ANACS pop - report fakes 1/ACEF ~ report fakes/thefts 1/NCIS - Numi-Classes SS ~ Bass ~ Transcribed Docs NNP - clashed coins - error training - V V mm styles -

  • lkeigwinlkeigwin Posts: 16,893 ✭✭✭✭✭
    What did you buy?

    Lots of us report fake coins even after auctions have ended.

    Talk to ebay/paypal. They'll take care of you.
    Lance.
    Coin Photography Services / Everyman Registry set / BHNC #213
  • RichieURichRichieURich Posts: 8,553 ✭✭✭✭✭
    I am sure eBay had a good reason to remove the listing. You should contact eBay and/or PayPal as soon as possible, PayPal should give you a refund.

    I understand it is frustrating, but it is much better than to have your money stolen by someone committing fraud, or sending you a counterfeit coin, or several other ways your transaction could have gone bad.

    An authorized PCGS dealer, and a contributor to the Red Book.

  • NookerNooker Posts: 634
    > Call ebay support at 1-800-701-3229 and see if they can be of any assistance! Let us know how it turns out. Shag

    I tried that number, but eBay says the number is no longer being supported. They direct you to go online for support.

    thanks just the same, it was worth the try . . .

    Mark
  • PokermandudePokermandude Posts: 2,713 ✭✭✭
    I had this happen once. Although it was more than 2 weeks after I had paid on an item shipped from China. Eventually I got my item, it was shipped shortly after I paid.

    I think you will probably get your item as long as it was already shipped. I'd email the seller and confirm if it was shipped or not. Wait a while, then if nothing shows you can just start a claim through Paypal.
    http://stores.ebay.ca/Mattscoin - Canadian coins, World Coins, Silver, Gold, Coin lots, Modern Mint Products & Collections
  • LanceNewmanOCCLanceNewmanOCC Posts: 19,999 ✭✭✭✭✭


    << <i>I can't believe this . . . I got a "Security Notice: eBay Listing Removed" three days after an auction ended, and I have already paid via PayPal. Not sure why this would happen AFTER the fact, but now I'm in limbo land . . . I can't submit a claim thru the Resolution Center until it's PAST the delivery date . . . anybody else have this kind of thing happen?

    The auction obviously isn't listing anymore in either my Purchase History, nor in the "ended" list of my Watch List

    aarrggghh !

    Mark >>



    when you have questions, use the following link to get a PIN for the phone call

    <--- look what's behind the mask! - cool link 1/NO ~ 2/NNP ~ 3/NNC ~ 4/CF ~ 5/PG ~ 6/Cert ~ 7/NGC 7a/NGC pop~ 8/NGCF ~ 9/HA archives ~ 10/PM ~ 11/NM ~ 12/ANACS cert ~ 13/ANACS pop - report fakes 1/ACEF ~ report fakes/thefts 1/NCIS - Numi-Classes SS ~ Bass ~ Transcribed Docs NNP - clashed coins - error training - V V mm styles -

  • hammer1hammer1 Posts: 3,874 ✭✭✭✭✭


    << <i>> Call ebay support at 1-800-701-3229 and see if they can be of any assistance! Let us know how it turns out. Shag

    I tried that number, but eBay says the number is no longer being supported. They direct you to go online for support.

    thanks just the same, it was worth the try . . .

    Mark >>


    You got as much help as you would've, if the number was working. Ebay C/S sucks. Always has, always will.
  • LanceNewmanOCCLanceNewmanOCC Posts: 19,999 ✭✭✭✭✭


    << <i>You got as much help as you would've, if the number was working. Ebay C/S sucks. Always has, always will. >>



    i've spoken with ebay c/s prob about 20 times about all kinds of inquires and 95%+ of the time their assistance was excellent

    <--- look what's behind the mask! - cool link 1/NO ~ 2/NNP ~ 3/NNC ~ 4/CF ~ 5/PG ~ 6/Cert ~ 7/NGC 7a/NGC pop~ 8/NGCF ~ 9/HA archives ~ 10/PM ~ 11/NM ~ 12/ANACS cert ~ 13/ANACS pop - report fakes 1/ACEF ~ report fakes/thefts 1/NCIS - Numi-Classes SS ~ Bass ~ Transcribed Docs NNP - clashed coins - error training - V V mm styles -

  • EagleEyeEagleEye Posts: 7,677 ✭✭✭✭✭
    Was the coin, by chance, a 1879-CC Morgan dollar?
    Rick Snow, Eagle Eye Rare Coins, Inc.Check out my new web site:
  • streeterstreeter Posts: 4,312 ✭✭✭✭✭
    I have never had a problem with C/S at Ebay or Paypal. I think they want you to use the PIN they give you and call within 15 minutes from the phone # that is associated with your acct.

    I tried using a different phone once(and then the PIN) and the call was connected and then dropped.

    You'll probably have to become familiar with broken INgleesh however.image
    Have a nice day
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    ebay takes things down to protect the buyer so I'm sure you'll be ok. If the listing was legit, the seller has probably already shipped. You still have all the contact info in paypal so have you tried to contact the seller? As a seller I've had this happen to me when ebay screwed up (shocking!) and took down the listing incorrectly. During the great coin sale rules "improvement project" of 2009, I was selling 10's of thousands of $ worth of gold buffalos and had many auctions ended after the sales were made. It was great. They refunded my seller fees and I completed all the sales anyway--many had already shipped.

    So if the seller is legit, he will probably want to complete the auction anyway. If not, then you'll want to get your money back through paypal, not ebay. I would not bother even calling ebay. They vaporized the auction, to them it's history and you have no commitment to complete it. Of course, neither does the seller so if you got a good deal, he is now free to return your money.

    Last option, if the seller is a scammer and makes off with your money, you are protected by paypal buyer protection and they'll cover you.

    --Jerry
  • derrybderryb Posts: 37,659 ✭✭✭✭✭
    call paypal, they control the money and will get it refunded quicker. 1-888-221-1161. Keep saying "agent" until you get a live person on the line.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • rbfrbf Posts: 452 ✭✭
    I wouldn't start worrying about it yet--unless the seller fails to deliver the goods. The best thing you can do for the time being is probably just to contact the seller directly and ask for reassurance that everything is okay with the order. If everything seems legit otherwise, then it was probably just one of those obscure listing violations that an automated eBay "bot" happened to pick up on after the fact. As Jerry pointed out, eBay screw-ups happen sometimes.
  • PeacemonkeyPeacemonkey Posts: 384 ✭
    Contact the seller, see if he shipped. If he did just let the transaction go. Hes got his money you get your coin. I was the seller in this exact same situation(with a pulled D CARR Peace Dollar) and everything turned out OK.
  • OPAOPA Posts: 17,141 ✭✭✭✭✭


    << <i>Contact the seller, see if he shipped. If he did just let the transaction go. Hes got his money you get your coin. I was the seller in this exact same situation(with a pulled D CARR Peace Dollar) and everything turned out OK. >>



    Contact the seller? Not sure about that. What was auctioned? Why did eBay pull the listings? Account takeover? Counterfeit items?
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • derrybderryb Posts: 37,659 ✭✭✭✭✭
    has seller been pulled as well? If not, probably just determined to be a listing violation.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • NookerNooker Posts: 634
    well, the seller is no longer a registered user. he has not replied to my e-mail. Paypal is telling me to wait 7 days to be sure I don't receive the item anyway, and then I can file for a refund.

    no, it's not an 1879-CC Morgan . . .

    Mark
  • RichieURichRichieURich Posts: 8,553 ✭✭✭✭✭


    << <i>well, the seller is no longer a registered user. he has not replied to my e-mail. Paypal is telling me to wait 7 days to be sure I don't receive the item anyway, and then I can file for a refund.

    no, it's not an 1879-CC Morgan . . .

    Mark >>



    If the seller has been NARU'ed by eBay, there was probably something very wrong with the auction. Be happy you will be getting your money refunded!

    An authorized PCGS dealer, and a contributor to the Red Book.

  • OPAOPA Posts: 17,141 ✭✭✭✭✭


    << <i>well, the seller is no longer a registered user. he has not replied to my e-mail. Paypal is telling me to wait 7 days to be sure I don't receive the item anyway, and then I can file for a refund.

    no, it's not an 1879-CC Morgan . . .

    Mark >>



    Inquiring minds want to know what you bid on....image
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • PerryHallPerryHall Posts: 46,838 ✭✭✭✭✭


    << <i> Paypal is telling me to wait 7 days to be sure I don't receive the item anyway, and then I can file for a refund. >>



    What's to prevent a buyer from getting the coin and then also filing for a refund? The seller has been NARUed after all. I'm not suggesting that anyone do this---it's stictly a hypothetical question.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • ParkieCollectorParkieCollector Posts: 96 ✭✭
    Could it be that the seller racked up a bunch of final value fees and stiffed Ebay?
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>

    << <i> Paypal is telling me to wait 7 days to be sure I don't receive the item anyway, and then I can file for a refund. >>



    What's to prevent a buyer from getting the coin and then also filing for a refund? The seller has been NARUed after all. I'm not suggesting that anyone do this---it's stictly a hypothetical question. >>



    The seller in NARUd on ebay but probably not paypal so if the coin shows up, the seller will have proof of delivery for paypal. Otherwise, paypal will take/keep the seller's money to pay the refund. --Jerry
  • NookerNooker Posts: 634
    I just wanted to close the loop on this one.

    After submitting my request for refund, and "elevating" the incident (per the normal process), I got my full refund today. First time i've had to do this, and I'm quite please at how simple it was to get my refund.

    Mark
  • InYHWHWeTrustInYHWHWeTrust Posts: 1,451 ✭✭✭
    happened to me once, like you, made whole in short order by PP... saule goode. But if something you really wanted, bummer.
    Do your best to avoid circular arguments, as it will help you reason better, because better reasoning is often a result of avoiding circular arguments.
  • MsMorrisineMsMorrisine Posts: 35,850 ✭✭✭✭✭


    << <i>I just wanted to close the loop on this one.

    After submitting my request for refund, and "elevating" the incident (per the normal process), I got my full refund today. First time i've had to do this, and I'm quite please at how simple it was to get my refund.

    Mark >>




    eBay owns PayPal, and they need to work better together in situations like this. No escalation should have been necessary.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • Billy2014Billy2014 Posts: 62
    I had this happen to me a couple of days ago. I bought a 1916 d mercury dime replica to complete my folder. Ebay sent me a message tellin me they removed the listing and they gave me my money back the same day.
  • commacomma Posts: 1,529 ✭✭✭
    You're the buyer. You'll get your money back no matter what.

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