<< <i>I for one hope the Mint makes another 100000 of them so the people who truly want one won't have to pay 500$ to get one. >>
>>
Could not agree more.'
This experience ruined my day. It put me in a BAD mood.
Neither my father nor my brother could order until just after 5 Eastern. Same for me, although I was at work and could not try constantly. So, despite hundreds of calls and countless attempts on the computer, no coins.
On the other hand, two of my friends who I told about these - neither of whom had ever ordered from The Mint - were able to buy. One at 12:13 and the other after 20 minutes of on and off trying on the phone.
Fortunately, the latter said that he will let me have two sets at cost as a thank you for telling him about them. So, at least I'll have a couple to keep.
That this chronic problem of The Mint's inability to handle high-demand items remains uncorrected is inexcusable.
<< <i>I for one hope the Mint makes another 100000 of them so the people who truly want one won't have to pay 500$ to get one. >>
>>
Could not agree more.'
This experience ruined my day. It put me in a BAD mood.
Neither my father nor my brother could order until just after 5 Eastern. Same for me, although I was at work and could not try constantly. So, despite hundreds of calls and countless attempts on the computer, no coins.
On the other hand, two of my friends who I told about these - neither of whom had ever ordered from The Mint - were able to buy. One at 12:13 and the other after 20 minutes of on and off trying on the phone.
Fortunately, the latter said that he will let me have two sets at cost as a thank you for telling him about them. So, at least I'll have a couple to keep.
That this chronic problem of The Mint's inability to handle high-demand items remains uncorrected is inexcusable. >>
Same computer, 3 different browsers IE8, FF and Chrome and only one appeared to be worth a chit today. There may be more at issue than just the mint's inability to handle the volume.
<< <i>Same computer, 3 different browsers IE8, FF and Chrome and only one appeared to be worth a chit today. There may be more at issue than just the mint's inability to handle the volume. >>
Getting through to the mint's server was just a matter of luck. With so many people trying to hit it at the same time you just had to hit it at the split second there was an opening on it. Same as everyone calling the same phone number at once; only one gets through. Mint is limited on how many people can "get through" at one time.
<< <i>is it possible they slow their system down so it can handle a certain amount of traffic so it doesnt crash completely? >>
Remember, it might not be their server(s)...it might be their ISP. One would think that a government agency would have a decent internet link but you'd be surprised how many townhalls, courts, police stations, etc run on standard residential-level internet links.
<< <i>is it possible they slow their system down so it can handle a certain amount of traffic so it doesnt crash completely? >>
Remember, it might not be their server(s)...it might be their ISP. One would think that a government agency would have a decent internet link but you'd be surprised how many townhalls, courts, police stations, etc run on standard residential-level internet links. >>
It's the server(s), the ISP only provides the network throughput. I guarantee, a data base is the bottle neck, probably due to an undersizing of hardware, but possibly a poor implementation of the database tables (no too rare to not be a suspect). Most bandwidth (ISP's) provide dedicated bandwidth, say 1000 Mb/s, with a burst able qty, often 5X the subscribed bandwidth. I run a cloud service provider, and our bandwidth is not the problem, it is reacting to the data, typically some sort of database, or server performance issue. Hence the reason we can burst our network needs,10 years ago the network always was the problem, now it's typically the server IOP's, typically na SQL or Oracle database.
A web transaction takes nearly zero actual bandwidth, it really is quite innocuous. Any server in the world can service 100K web page transactions a second for most web hits. What takes the time is the communication to the back end servers that provide the real data. These are often database look-ups, that can overload and undersized storage or server platform. Often it's a cost issue not to provide peak performance: I don't want to invest in the IOPs I need at peak to preserve a lower cost per IOP. It is a fair business decision made easier with a monopoly.
For those who are complaining on the wait times, where the heck have you been for the past 10 years, Really, this was as smooth as they have been since, well the started ordering on the web. It has never been easy, or quick.
Baj, sorry for the frustration. It truly is luck. I've suffered goose eggs in the past after hours of... Ya never know. Today I had three computers up and running, checked in and ready to go. Then I remembered a recent ATB mania where the Mint site when down and people commented getting through on the phone. That was with a minute to go. I got through. Shear luck.
Actually I was at work and went home for lunch to order. Glad I did, no problem with my comcast connection. Ordered within 45 minute time window. It was also a very busy day at work so I couldn't be on the internet all day. The next hot item, though I don't think anything the mint will sell will match this one, I am taking the day off.
Order question: My father says that he got his order in prior to 4:40 Eastern. However, the time on his order conf. email from The Mint was about 30 min later. Very important as one is prior to wait list and one later. Did this happen to anyone else, that the ord. conf. email from The Mint was delayed? I would think that the time on the order conf. is the time that they use. I'll have to go back and check how his order number compares with those placed at each time and posted by forum members.
He was calling and trying on the computer from noon non-stop. Argh!!!!!
After reading 10 pages I jumped to the end page. I think the best description for this one is frustrating. I got my order for 5 in at around 17:11 #38346xxx. I just hope when I get them it was worth it.
Remember, I'm pullen for ya; we're all in this together.---Red Green---
<< <i>"Track Order" will show the actual time the order was placed. >>
Funny thing..I got my first order placed WELL within the 'yep, I'm safe' window (2:15pm, give or take a few minutes), and the order is in 'track order'......HOWEVER, there is nothing next to 'order date'...no date, time, nothing (this was a phone order), yet the confirm email is timed just a few moments after the order was placed (and it does show as being ordere on the 2th, but when you click on the order, there is nothing next to 'order date'....as a matter of fact, before I hung up, the CSR told me my confirm should be in my mailbox already, and it was. Is there a need to worry, or is that how phone orders work, or do I need to make a phone call to the Mint???? I just have to ask if I should be concerned, as the CSR took my order for 3 (no communication 'gap' or 'problem', and my confirm email shows 2, though she went over it and said the order was for 3 (yeah, talk about P.O.'ed), yet my internet order DOES show a date/time next to 'order date'.....anyone care to comment as to whether I ought to be worried about the early order (the order # is 38349XXX, well within the 'not to worry' window)? It's the first time I made a phone order, so I don't knoow what to think after seeing nothing there.
Look at your "Track Order" and see what time the mint recorded your purchase. If it's earlier than 4:30 you should be safe. Looking at your order number I'd say your purchase was made between 4:00 and 4:15.
My experience in ordering was strange. I managed to get a couple sets confirmed at 1:25pm order 3833xxxx. Decided to order a couple more but deliver to a valid (meaning already had mint products delivered there) address. The order went through but then went to "suspended." No email confirmation. I then re-ordered later with original cc and matching delivery address at 6:00pm est, supposedly after the sellout time. It went through fine, order 3838xxxx. Bother orders have cancel boxes next to them.
So these are rare or something? Mint material? Who cares? I guess I should have paid attention to these . . but ASE's sort of bore me. Maybe I lost out on thousands of dollars . . but I got a Doily from Harlan J Berk today . . . . . so I hope you all enjoy your bullion . .
Drunner
Uh . . . . why is every thread concerning some bullion stuff??????????? Did I miss some great flip opportunity???????
Are you guys numismatists . . . or metals market makers???????????
Look at your "Track Order" and see what time the mint recorded your purchase. If it's earlier than 4:30 you should be safe. Looking at your order number I'd say your purchase was made between 4:00 and 4:15. >>
I hope you are right: Order Date: 10/27/2011 at 04:27 PM Order number: 383724**
I watched the World Series . . have been collecting Doilies . .and I guess I should have hounded the US Mint site for some bullion stuff they sold? What was an ASE 25th Set????
I didn't pay attention . . too bad I am a numismatist (or platic collector) !!!!
I watched the World Series . . have been collecting Doilies . .and I guess I should have hounded the US Mint site for some bullion stuff they sold? What was an ASE 25th Set????
I didn't pay attention . . too bad I am a numismatist (or platic collector) !!!!
Drunner >>
•American Eagle Silver Uncirculated Coin – mint mark: “W” (West Point) •American Eagle Silver Proof Coin – mint mark: “W” (West Point) •American Eagle Silver Reverse Proof Coin – mint mark: “P” (Philadelphia) •American Eagle Silver Bullion Coin – no mint mark •American Eagle Silver Uncirculated Coin – mint mark: “S” (San Francisco)
I thinking not in time, I set an account up for my mother last week as she wanted some, her address, credit card but my computer as she doesn't have one, she wanted three...
<< <i>is it possible they slow their system down so it can handle a certain amount of traffic so it doesnt crash completely? >>
Remember, it might not be their server(s)...it might be their ISP. One would think that a government agency would have a decent internet link but you'd be surprised how many townhalls, courts, police stations, etc run on standard residential-level internet links. >>
It's the server(s), the ISP only provides the network throughput. I guarantee, a data base is the bottle neck, probably due to an undersizing of hardware, but possibly a poor implementation of the database tables (no too rare to not be a suspect). Most bandwidth (ISP's) provide dedicated bandwidth, say 1000 Mb/s, with a burst able qty, often 5X the subscribed bandwidth. I run a cloud service provider, and our bandwidth is not the problem, it is reacting to the data, typically some sort of database, or server performance issue. Hence the reason we can burst our network needs,10 years ago the network always was the problem, now it's typically the server IOP's, typically na SQL or Oracle database.
A web transaction takes nearly zero actual bandwidth, it really is quite innocuous. Any server in the world can service 100K web page transactions a second for most web hits. What takes the time is the communication to the back end servers that provide the real data. These are often database look-ups, that can overload and undersized storage or server platform. Often it's a cost issue not to provide peak performance: I don't want to invest in the IOPs I need at peak to preserve a lower cost per IOP. It is a fair business decision made easier with a monopoly. >>
Comments
<< <i>
<< <i>I for one hope the Mint makes another 100000 of them so the people who truly want one won't have to pay 500$ to get one. >>
Could not agree more.'
This experience ruined my day. It put me in a BAD mood.
Neither my father nor my brother could order until just after 5 Eastern. Same for me, although I was at work and could not try constantly. So, despite hundreds of calls and countless attempts on the computer, no coins.
On the other hand, two of my friends who I told about these - neither of whom had ever ordered from The Mint - were able to buy. One at 12:13 and the other after 20 minutes of on and off trying on the phone.
Fortunately, the latter said that he will let me have two sets at cost as a thank you for telling him about them. So, at least I'll have a couple to keep.
That this chronic problem of The Mint's inability to handle high-demand items remains uncorrected is inexcusable.
<< <i>
<< <i>
<< <i>I for one hope the Mint makes another 100000 of them so the people who truly want one won't have to pay 500$ to get one. >>
Could not agree more.'
This experience ruined my day. It put me in a BAD mood.
Neither my father nor my brother could order until just after 5 Eastern. Same for me, although I was at work and could not try constantly. So, despite hundreds of calls and countless attempts on the computer, no coins.
On the other hand, two of my friends who I told about these - neither of whom had ever ordered from The Mint - were able to buy. One at 12:13 and the other after 20 minutes of on and off trying on the phone.
Fortunately, the latter said that he will let me have two sets at cost as a thank you for telling him about them. So, at least I'll have a couple to keep.
That this chronic problem of The Mint's inability to handle high-demand items remains uncorrected is inexcusable. >>
Same computer, 3 different browsers IE8, FF and Chrome and only one appeared to be worth a chit today. There may be more at issue than just the mint's inability to handle the volume.
<< <i>Same computer, 3 different browsers IE8, FF and Chrome and only one appeared to be worth a chit today. There may be more at issue than just the mint's inability to handle the volume. >>
Getting through to the mint's server was just a matter of luck. With so many people trying to hit it at the same time you just had to hit it at the split second there was an opening on it. Same as everyone calling the same phone number at once; only one gets through. Mint is limited on how many people can "get through" at one time.
Exit bunker, enter Matrix. LOL
Perhaps. Just don't know. It's amazing how many folks got through in minutes or over the phone immediately. So ticked off about this.
Congrats to the victors!!
<< <i>So are all orders on "hold" right now? >>
yes, all valid orders are on hold, standard procedure
Exit bunker, enter Matrix. LOL
<< <i>is it possible they slow their system down so it can handle a certain amount of traffic so it doesnt crash completely? >>
Remember, it might not be their server(s)...it might be their ISP. One would think that a government agency would have a decent internet link but you'd be surprised how many townhalls, courts, police stations, etc run on standard residential-level internet links.
1. cutoff for waiting list was right at 5 pm EST. Wouldn't give me an order number for cutoff.
2. They are definitely holding the mintage at 100K.
Exit bunker, enter Matrix. LOL
<< <i>
<< <i>is it possible they slow their system down so it can handle a certain amount of traffic so it doesnt crash completely? >>
Remember, it might not be their server(s)...it might be their ISP. One would think that a government agency would have a decent internet link but you'd be surprised how many townhalls, courts, police stations, etc run on standard residential-level internet links. >>
It's the server(s), the ISP only provides the network throughput. I guarantee, a data base is the bottle neck, probably due to an undersizing of hardware, but possibly a poor implementation of the database tables (no too rare to not be a suspect). Most bandwidth (ISP's) provide dedicated bandwidth, say 1000 Mb/s, with a burst able qty, often 5X the subscribed bandwidth. I run a cloud service provider, and our bandwidth is not the problem, it is reacting to the data, typically some sort of database, or server performance issue. Hence the reason we can burst our network needs,10 years ago the network always was the problem, now it's typically the server IOP's, typically na SQL or Oracle database.
A web transaction takes nearly zero actual bandwidth, it really is quite innocuous. Any server in the world can service 100K web page transactions a second for most web hits. What takes the time is the communication to the back end servers that provide the real data. These are often database look-ups, that can overload and undersized storage or server platform. Often it's a cost issue not to provide peak performance: I don't want to invest in the IOPs I need at peak to preserve a lower cost per IOP. It is a fair business decision made easier with a monopoly.
The HH limit was to blame here. Someone over at the Mint has some splainin' to do.
"The only place success comes before work is in the dictionary."
~ Vince Lombardi
Box of 20
Box of 20
<< <i>
<< <i>So are all orders on "hold" right now? >>
yes, all valid orders are on hold, standard procedure >>
So what do you mean by 'valid' does that include wait listed ?
He was calling and trying on the computer from noon non-stop. Argh!!!!!
Exit bunker, enter Matrix. LOL
<< <i>
<< <i>
<< <i>So are all orders on "hold" right now? >>
yes, all valid orders are on hold, standard procedure >>
So what do you mean by 'valid' does that include wait listed ? >>
for now, yes
Exit bunker, enter Matrix. LOL
<< <i>The HH limit was to blame here. Someone over at the Mint has some splainin' to do.
Exactly! How the limit was not one is beyond comprehension.
<< <i>"Track Order" will show the actual time the order was placed. >>
Thanks! 5:30,as I suspected.
<< <i>I must say My order for 5 sets went very smooth. Logged in at Noon sharp using IE, Order #38326XXX at 12:13 >>
You are most fortunate. Five hours, no luck.
I feel sorry for those customer service reps. Probably a lot of angry collector calls today.
"The only place success comes before work is in the dictionary."
~ Vince Lombardi
<< <i>"Track Order" will show the actual time the order was placed. >>
Funny thing..I got my first order placed WELL within the 'yep, I'm safe' window (2:15pm, give or take a few minutes), and the order is in 'track order'......HOWEVER, there is nothing next to 'order date'...no date, time, nothing (this was a phone order), yet the confirm email is timed just a few moments after the order was placed (and it does show as being ordere on the 2th, but when you click on the order, there is nothing next to 'order date'....as a matter of fact, before I hung up, the CSR told me my confirm should be in my mailbox already, and it was. Is there a need to worry, or is that how phone orders work, or do I need to make a phone call to the Mint???? I just have to ask if I should be concerned, as the CSR took my order for 3 (no communication 'gap' or 'problem', and my confirm email shows 2, though she went over it and said the order was for 3 (yeah, talk about P.O.'ed), yet my internet order DOES show a date/time next to 'order date'.....anyone care to comment as to whether I ought to be worried about the early order (the order # is 38349XXX, well within the 'not to worry' window)? It's the first time I made a phone order, so I don't knoow what to think after seeing nothing there.
<< <i>Is 3836XXXX safe ?? >>
Look at your "Track Order" and see what time the mint recorded your purchase. If it's earlier than 4:30 you should be safe. Looking at your order number I'd say your purchase was made between 4:00 and 4:15.
Exit bunker, enter Matrix. LOL
My other order was correct at 103 PM
Joe
38408xxx
38408xxx
38407xxx
38407xxx
All ~9:30p ET
W.C. Fields
<< <i>Dang you're good......4:03........thank you very much.....
Not that good, you got your order in seven minutes before I did.
Exit bunker, enter Matrix. LOL
WTF is a 25th Anniversary Set? Anything rare or exciting or are we just flippers . .????????????
Drunner
Drunner
Uh . . . . why is every thread concerning some bullion stuff??????????? Did I miss some great flip opportunity???????
Are you guys numismatists . . . or metals market makers???????????
<< <i>Did I miss some great flip opportunity??????? >>
Indeed you did. A big one.
<< <i>
<< <i>Is 3836XXXX safe ?? >>
Look at your "Track Order" and see what time the mint recorded your purchase. If it's earlier than 4:30 you should be safe. Looking at your order number I'd say your purchase was made between 4:00 and 4:15. >>
I hope you are right: Order Date: 10/27/2011 at 04:27 PM Order number: 383724**
I watched the World Series . . have been collecting Doilies . .and I guess I should have hounded the US Mint site for some bullion stuff they sold? What was an ASE 25th Set????
I didn't pay attention . . too bad I am a numismatist (or platic collector) !!!!
Drunner
<< <i>I feel like I have been remiss . .
I watched the World Series . . have been collecting Doilies . .and I guess I should have hounded the US Mint site for some bullion stuff they sold? What was an ASE 25th Set????
I didn't pay attention . . too bad I am a numismatist (or platic collector) !!!!
Drunner >>
•American Eagle Silver Uncirculated Coin – mint mark: “W” (West Point)
•American Eagle Silver Proof Coin – mint mark: “W” (West Point)
•American Eagle Silver Reverse Proof Coin – mint mark: “P” (Philadelphia)
•American Eagle Silver Bullion Coin – no mint mark
•American Eagle Silver Uncirculated Coin – mint mark: “S” (San Francisco)
Hoard the keys.
<< <i>after spending hours order #38379*** is cancelled, 508pm.......... >>
Well thats not good for me either my order is 38381xxx @5:23 ET was your order canceled for ordeing to many or just not in on time?
Hoard the keys.
<< <i>
<< <i>
<< <i>is it possible they slow their system down so it can handle a certain amount of traffic so it doesnt crash completely? >>
Remember, it might not be their server(s)...it might be their ISP. One would think that a government agency would have a decent internet link but you'd be surprised how many townhalls, courts, police stations, etc run on standard residential-level internet links. >>
It's the server(s), the ISP only provides the network throughput. I guarantee, a data base is the bottle neck, probably due to an undersizing of hardware, but possibly a poor implementation of the database tables (no too rare to not be a suspect). Most bandwidth (ISP's) provide dedicated bandwidth, say 1000 Mb/s, with a burst able qty, often 5X the subscribed bandwidth. I run a cloud service provider, and our bandwidth is not the problem, it is reacting to the data, typically some sort of database, or server performance issue. Hence the reason we can burst our network needs,10 years ago the network always was the problem, now it's typically the server IOP's, typically na SQL or Oracle database.
A web transaction takes nearly zero actual bandwidth, it really is quite innocuous. Any server in the world can service 100K web page transactions a second for most web hits. What takes the time is the communication to the back end servers that provide the real data. These are often database look-ups, that can overload and undersized storage or server platform. Often it's a cost issue not to provide peak performance: I don't want to invest in the IOPs I need at peak to preserve a lower cost per IOP. It is a fair business decision made easier with a monopoly. >>
Right