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Does paypal EVER refund money when your taken?

here is where a "seller" is bogus I sent $740.00 to a couple of weeks ago!


Texthttp://forums.collectors.com/messageview.cfm?catid=7&threadid=771762


no answer,no coin.....................my understanding is Paypal just doesn't pay and will tell me its between me and my bank. I asked the bank if they have ever gotten paypal to pay and they would not confirm my suspicion the answer is NO!

anyone's thoughts here? I used a DEBIT card by the way! Thanks for any helpful comments image

Comments

  • NotSureNotSure Posts: 2,979 ✭✭✭
    Maybe do what the ebayer discussed in this thread does. Seems to work for him/her. No delivery confirm, which is required by Paypal (though, sig confirm is required for over $250, so yours would require a signature confirm #) will get Paypal to find in favor of buyer (even an insurance tag # isn't good enough to prove delivery). Just file as 'item not received', with no contact from seller. Whether seller has $$ available to freeze/refund is another story. If not, then file with ebay directly under their new buyer protection.
    I'll come up with something.
  • NotSureNotSure Posts: 2,979 ✭✭✭
    By the way, your link is no good.....needs fixin'.
    I'll come up with something.
  • sinin1sinin1 Posts: 7,500
    fixed link where bought/sold

    have you gotten any response after you sent PAYPAL?

    does your PAYPAL account tell you the guys name and address?


    PAYPAL has buyer protection to a degree for eBay auctions
    but other transactions I am not sure


    hopefully item is in mail
  • mumumumu Posts: 1,840
    It may be too late but a chargeback would have been the way to go since you used your debit card. Might still be worth a try. Dont buy coins from guys with 15 posts who just joined the site BTW.
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭
    Folks, NEVER use a debit card.
    You get much better protection with a credit card.

    Pay it off every month and there are no issues.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • standforstandfor Posts: 40 ✭✭


    << <i>my understanding is Paypal just doesn't pay >>



    Did you contact paypal yet? As far as I know they will make the seller prove that he post the merchandise, and that you signed for it on receipt. And if not, they'll reverse the transaction, but then again, you need to ask them and pinpoint the situation details?
    good luck.
    When I don't collect coins...
    I build high end houses
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭
    PayPal "protection" is ONLY for feepay transactions.

    For non-feepay transactions you must go thru your card issuer just like any other transaction with problems. In this case, PP is just acting as a processor and have no other obligations.
  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭


    << <i>PayPal "protection" is ONLY for feepay transactions.

    For non-feepay transactions you must go thru your card issuer just like any other transaction with problems. In this case, PP is just acting as a processor and have no other obligations. >>



    image

    Having used a Debit card instead of a Credit card was like processing cash through Paypal... You need to call the # on the back of your debit card asap!
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • BBNBBN Posts: 3,761 ✭✭✭
    ouch. Looks like he came here to scam and then disappear. I hope it works out for you.

    Positive BST Transactions (buyers and sellers): wondercoin, blu62vette, BAJJERFAN, privatecoin, blu62vette, AlanLastufka, privatecoin

    #1 1951 Bowman Los Angeles Rams Team Set
    #2 1980 Topps Los Angeles Rams Team Set
    #8 (and climbing) 1972 Topps Los Angeles Rams Team Set
  • RobbRobb Posts: 2,034
    Did you send the typical PayPal or did you "gift" the payment?
    imageRIP
  • derrybderryb Posts: 37,451 ✭✭✭✭✭


    << <i>PayPal "protection" is ONLY for feepay transactions.

    For non-feepay transactions you must go thru your card issuer just like any other transaction with problems. In this case, PP is just acting as a processor and have no other obligations. >>


    Incorrect. Paypal has two buyer protection programs:
    Paypal Buyer Protection, see paragraph 13

    The protection for non-ebay purchases is limited to paypal finding in your favor and paypal being able to recover funds from seller. Since your seller insisted on paypal payment, he is not stupid enough to leave funds in his paypal account for recovery. However, file the claim with paypal because I am sure they would love to catch or shut this guy down. Sellers who steal using paypal often do it a lot more than just once.

    You should also share the name and address of this individual with the rest of us because his future thefts will be done with new paypal accounts and new forum user names.

    The price of gold is set by faith, or lack of, in the currency it is priced in.

  • Have you not filed a police report yet? If not, why not?
  • derrybderryb Posts: 37,451 ✭✭✭✭✭
    Internet Crime Complaint Center (IC3)

    This is another reason why BST postings should be limited to PCGS members only. It would drastically reduce the odds of a crook easily dropping in just long enough to rip one of us off.

    Note that all of his posts were to the BST forum, another warning sign for potential buyers. Use the search feature to learn all you can about a BST seller before you send them money.

    Would also be nice if BST moderator maintained a sticky at the top of the thread with a list of "reported" bad sellers.

    The price of gold is set by faith, or lack of, in the currency it is priced in.

  • notwilightnotwilight Posts: 12,864 ✭✭✭
    Paypal always takes care of buyers on ebay. I didn't realize paypal protection isn't really available for non-ebay deals. I can see how the "not as described" wouldn't be available but why not the "not received" protection? I tell off-ebay buyers who are concerned to pay with paypal, that paypal provides their protection, not ebay. I guess I'm not giving them the exact truth. Of course they have nothing to worry about with me but I could be setting them up with another seller. --Jerry
  • BigEBigE Posts: 6,949 ✭✭✭
    Some good points derry-----------------BigE
    I'm glad I am a Tree
  • BarryBarry Posts: 10,100 ✭✭✭


    << <i>This is another reason why BST postings should be limited to PCGS members only. It would drastically reduce the odds of a crook easily dropping in just long enough to rip one of us off. >>


    Really? Why is that? Does PCGS require a bond be posted to be a member? Maybe being a member of the ANA is what is needed to guarantee honesty image

    What might help is not allow posting to the BST forum for members of the forum who have a post count <100 and have been a forum member for less than a year. It's no guarantee, but would get rid of the hit and run scammers.


    In answer to your original question, I've been refunded by Paypal twice. Both times it took about 3 months and a threat of doing a chargeback on my CC. As already mentioned, never use a debit card. You have no protection from your bank with it.
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭
    I am just floored. image
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • Alltheabove76Alltheabove76 Posts: 1,517 ✭✭✭✭
    That is not true. You can file a dispute at your bank with the same process as a CC uses. I have done it before and it works just as effectively. Your bank will issue a chargeback the same as a CC company for charges on their debit cards.
  • al410al410 Posts: 2,402 ✭✭✭✭
    I agree with what Barry said, I have had many great BST deals in both buying and selling BUT I do not buy from a new member. I would if they want to send the coin prior to payment. It is easy to see who has been around and doing buss. Also everyone needs to be aware that when doing PayPal gift you better be really comfortable with whom your paying. The BST forum is a great place to buy and sell coins but a reasonable amount of common sense is required
    AL
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    << <i>

    << <i>PayPal "protection" is ONLY for feepay transactions.

    For non-feepay transactions you must go thru your card issuer just like any other transaction with problems. In this case, PP is just acting as a processor and have no other obligations. >>


    Incorrect. Paypal has two buyer protection programs:
    Paypal Buyer Protection, see paragraph 13

    The protection for non-ebay purchases is limited to paypal finding in your favor and paypal being able to recover funds from seller. Since your seller insisted on paypal payment, he is not stupid enough to leave funds in his paypal account for recovery. However, file the claim with paypal because I am sure they would love to catch or shut this guy down. Sellers who steal using paypal often do it a lot more than just once.

    You should also share the name and address of this individual with the rest of us because his future thefts will be done with new paypal accounts and new forum user names. >>



    That's not protection.
    Protection is going thru your card issuer. You WILL GET YOUR $$$ BACK and it will come from PP's pocket if they can't take from the scammer. The PP program is designed to give them some breathing room while they try to recover from the scammer and to dump on you if they can't. If you file through your card issuer, PP has to pony-up $ right now.

    PayPal has an inherent problem in that they process payments for non-merchants. As a merchant account holder, I'll tell you that not only does my processor have more personal info on me than the IRS but I have to ultimately personally guarantee the money in a transaction.






  • segojasegoja Posts: 6,141 ✭✭✭✭
    Better get on it fast
    JMSCoins Website Link


    Ike Specialist

    Finest Toned Ike I've Ever Seen, been looking since 1986

    image
  • derrybderryb Posts: 37,451 ✭✭✭✭✭


    << <i>

    << <i>This is another reason why BST postings should be limited to PCGS members only. It would drastically reduce the odds of a crook easily dropping in just long enough to rip one of us off. >>


    Really? Why is that? Does PCGS require a bond be posted to be a member? Maybe being a member of the ANA is what is needed to guarantee honesty image >>



    Yes they require a bond to be a member, it's called membership fees. They also have the name and mailing address of every member, not some fictitious forum name. As stated earlier it would drastically reduce the odds of a crook easily dropping in just long enough to rip one of us off. You wouldn't have to be a member to purchase from the BST, only to post. There is no guarantee for honesty on the internet, only roadblocks to make it more difficult and less tempting.

    Besides why should non members be able to profit from the forum when it is funded in some part by dues paying members. For the non members, quit whining and pay up or go sell on ebay.

    The price of gold is set by faith, or lack of, in the currency it is priced in.

  • Sounds lie I'm not going to really get any help because

    a) i used a debit card~
    and
    B) I did not purchase something from e-bay but from this chat board~

    paypal is not helpful and i am not getting good vibes from my credit union either

    I only have the guys alleged name no address
  • Alltheabove76Alltheabove76 Posts: 1,517 ✭✭✭✭
    You dont need it. You just dispute the charge for non receipt. Paypal is who they will get the money back from. Debit Card does not matter if it has a visa or mastercard logo on it, you will get your money back.
  • RobbRobb Posts: 2,034
    I was told via PM that the PayPal was "gifted". Doing so gave up any buyer protection.
    imageRIP
  • PCcoinsPCcoins Posts: 3,354 ✭✭✭


    << <i>I was told via PM that the PayPal was "gifted". Doing so gave up any buyer protection. >>



    Ouch, I would only use the "gift" function when buying and selling between members that have a rep. around here. Because it was a gift, there's no protection what so ever.
    "It is what it is."
  • derrybderryb Posts: 37,451 ✭✭✭✭✭
    Name of person who ripped you off?

    The price of gold is set by faith, or lack of, in the currency it is priced in.

  • OPAOPA Posts: 17,136 ✭✭✭✭✭


    << <i>Name of person who ripped you off? >>



    I believe the link did indicate who it was...first poster image
    bst link
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • When Broadstruck posted asking for an image of the reverse...and none was forth coming, seemed a bit telling. Good luck with the recovery.

    I like Derryb's idea... no sales on BST with <100 post count plus one year. Plus list the problem sellers sticky at the top. A "what to look for" sticky might be a good idea too, because there were a lot of good tips mentioned on this topic alone. Sometimes the desire to own could cloud one's judgment enough to pull a scam. Everyone wants to believe all the members are stand-up folks here on the forum. It's a pity when something like this shakes one's confidence.
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>Sounds lie I'm not going to really get any help because

    a) i used a debit card~
    and
    B) I did not purchase something from e-bay but from this chat board~

    paypal is not helpful and i am not getting good vibes from my credit union either

    I only have the guys alleged name no address >>



    Don't give up hope yet. Most debit cards provide the same protections as credit cards these days. At least with major banks, they do. Hopefully it's the same with your credit union.

    Russ, NCNE
  • yellowkidyellowkid Posts: 5,486


    << <i>I agree with what Barry said, I have had many great BST deals in both buying and selling BUT I do not buy from a new member. I would if they want to send the coin prior to payment. It is easy to see who has been around and doing buss. Also everyone needs to be aware that when doing PayPal gift you better be really comfortable with whom your paying. The BST forum is a great place to buy and sell coins but a reasonable amount of common sense is required
    AL >>

    image
  • I'll chime in and give my two cents. Pay for ALL your ebay transactions with a credit card. My credit card of preference is Amex. I had a situation where I purchased an item on ebay and the seller kept on pushing the shipping date back. 45 days passed and I did not receive the item and when I tried to dispute it with Paypal, they stated that I couldn't dispute it because 45 days passed. Thankfully I had paid with a credit card and was able to put a chargeback on the item. PAYPAL OFFERS NO PROTECTION TO ANYONE BUT THEMSELVES.
    GUINZO1975
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    << <i>

    << <i>Sounds lie I'm not going to really get any help because

    a) i used a debit card~
    and
    B) I did not purchase something from e-bay but from this chat board~

    paypal is not helpful and i am not getting good vibes from my credit union either

    I only have the guys alleged name no address >>



    Don't give up hope yet. Most debit cards provide the same protections as credit cards these days. At least with major banks, they do. Hopefully it's the same with your credit union.

    Russ, NCNE >>




    Correct if there's a Vis or M/C logo on the card. You'll need to go to your card issuer and fill out a dispute form. The dispute goes thru V or M/C to the processor (PayPal). Do it NOW. If there is a reason why the transaction is not protected, let them bounce it back. Don't sit on your hands thinking there's no recourse.

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