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Neutral feedback because of shipping charge

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  • << <i>

    << <i>it never ceases to amaze me the sheer laziness of sellers and their packaging practices. >>



    Got that right. At $500+ I would assume there's a decent profit margin there--surely enough to get a free Priority Mail box, some cardboard, newspaper or peanuts to protect it and ensure a safe delivery. When selling something at a profit for $100-200+, the last thing I want is to take a loss over $3 savings from not boxing it or the cost to insure it.

    Maybe some just see a buyer with 1000+ feedback and believe they won't get scammed? >>



    Do you know the sellers profit margin?
    Do you know if the seller has private insurance?
    But you still shoot those opinions out there mighty quick.
  • TNP777TNP777 Posts: 5,710 ✭✭✭
    I have nothing constructive to add. Can't believe a shipping charge thread has reached 252 posts (with my worthless addition).

    carry on
  • Wow... this still gets people fighting, doesn't it?

    Actually, I think from now on I'm going to ding all sellers that charge more than the original price of the pack for a card, as clearly someone is profiting at my expense image

    Take it easy,
    Jared
    "You consider me the young apprentice,
    Caught between the Scylla and Charibdes,
    Hypnotized by you if I should linger,
    Staring at the ring around your finger" - Sting

    Ray Thiel (1964-2007) - the man who showed me more wonderful games & gaming sessions than I ever dreamed possible... you ran out of hit points too young, my friend.
  • ZixxZixx Posts: 228 ✭✭
    >>

    Do you know the sellers profit margin? Nope, but an argument could be made that if you're selling $500+ items, it's decent

    Do you know if the seller has private insurance? Don't really care, but did use the word "maybe"

    But you still shoot those opinions out there mighty quick. >>

    Sure, they are opinions


  • << <i>Ok guys lets get a very important point straight:

    Agreeing to pay a shipping cost is not the same as being satisfied with the shipping cost.

    I understand that buyers are under no obligation to purchase a card and we can all agree that the DSR system is broken but a sellers DSR is nothing more than an opinion of the seller by the buyer. I am a seller and a buyer. I knowingly overcharge my customers on shipping to profit on smaller sales. I hope that every future customer of mine reviews my shipping charges and understands that this is a natural cost of purchasing a good. I personally always give 5 stars across the board (even to Memory Lane with their $5.95 shipping costs) but I completely understand a buyer giving low feedback for being overcharged for shipping.

    Despite what everyone is saying the shipping cost is not part of the sale price. There is the sale price and the delivery charge, they are separate and if you are being overcharged for shipping you have the right to get pissed. >>



    WOW, someone gets it!
  • Just to fire you all up again:

    remember that a "3" is neither satisfied nor unsatisfied, meaning you are okay with the transaction.

    A "5" is above and beyond accord to ebay's standards.

    If you have a gripe, take it up with Meg.
  • hammeredhammered Posts: 2,671 ✭✭✭
    image
  • ZixxZixx Posts: 228 ✭✭


    << <i>Just to fire you all up again:

    remember that a "3" is neither satisfied nor unsatisfied, meaning you are okay with the transaction.

    A "5" is above and beyond accord to ebay's standards.

    If you have a gripe, take it up with Meg. >>



    You know, that would be fine . . . except for the fact, as has been stated, that if you drop below the 4.3 average, you lose your 20% final sales reduction. Who at Ebay pulled the number 4.3 outta their butt? Just makes it tougher for a good seller to be a good seller, eh? By their OWN standards, a 4 star average is not good enough for a seller, yet they tell the buyer that it is.

    It's as if two departments came up with that formula . . . without any communication between them.
  • I like the overall price. But according to ebay I have to rate the 4 scenarios. If s/h if overinflated, I rate it accordingly!
  • I totally understand where you are coming from, but as a primary buyer, I am unaware of these levels. So I rate sellers the way ebay has shown "me".

    The problems should not be with me, but with ebay for misleading the buyers on how to leave feedback.
  • handymanhandyman Posts: 5,447 ✭✭✭✭✭
    I dont get it
    so boston won right
  • nam812nam812 Posts: 10,601 ✭✭✭✭✭


    << <i>.........But according to ebay I have to rate the 4 scenarios................ >>



    No, you dont have to since it's OPTIONAL. See, you are a fool just as i thought.


  • << <i>

    << <i>.........But according to ebay I have to rate the 4 scenarios................ >>



    No, you dont have to since it's OPTIONAL. See, you are a fool just as i thought. >>

    And you overcharge on shipping, just like a crook. Just like I thought. I should not have to pay your gas or ebay fees. If I am charged for them, your DSRs will suffer.

  • cardbendercardbender Posts: 1,831 ✭✭


    << <i>image >>



    I don't think Meg rolled out the DSR's. I thought that brilliant idea came from the latest CEO of ebay Donohue.

    By the way, Meg is one fungly looking person. Those smiles that show a 1/4" of gum line are particularly disturbing. She's worth what....$750 million now, due to running ebay into the ground.
    With that kind of coin you'd think she'd get some caps on her teeth.
  • handymanhandyman Posts: 5,447 ✭✭✭✭✭
    But who walks to the post office now a days?? Its part of the handling,, if you pinch a penny so should the seller
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Take it up with Meg?


    Ummm she no longer is the CEO of Ebay.

    Last I heard she was trying to become a politico.


    Should I take it up with John?



    I rate some of the replies here a 2.


    ok let's have one more day of this.


    Steve



    Good for you.
  • Since this has been such a hot topic I would like to have some input on when selling an item at what point do you start paying for the insurance? Is there a dollar amout that you feel like you need to add it or do you pack it well and take your chances. Since this is out of the sellers pocket I do not want to have to add this extra expense unless it would really be needed.

    Bob
    Not an alt, just a lurker

    Looking for Bob Uecker cards

    My Ebay Auctions
  • BrickBrick Posts: 5,001 ✭✭✭✭✭
    Another day, another dollar. A million days, a millionaire.
    Collecting 1960 Topps Baseball in PSA 8
    http://www.unisquare.com/store/brick/

    Ralph

  • itzagoneritzagoner Posts: 8,753 ✭✭


    << <i>I dont get it
    so boston won right >>



    told ya so.


  • << <i>Since this has been such a hot topic I would like to have some input on when selling an item at what point do you start paying for the insurance? Is there a dollar amout that you feel like you need to add it or do you pack it well and take your chances. Since this is out of the sellers pocket I do not want to have to add this extra expense unless it would really be needed.

    Bob >>



    I guess it depends on what the "seller" can afford to lose.
  • storm888storm888 Posts: 11,701 ✭✭✭

    "...I don't think Meg rolled out the DSR's. I thought that brilliant idea came from the latest CEO of ebay Donohue...."

    //////////////////////////////////


    Most folks think that is the case; it is not.

    Virtually EVERYTHING that has been implemented since Meg's
    departure was engineered by Meg.

    JD and Meg are both alums of Bain Capital. Both support "disruptive
    innovation." Meg understands the concept, and JD does not. Meg
    had the skill/luck to benefit from the true purpose of DI, JD is too
    incompetent and arrogant to benefit from anyting other than the
    least deserved golden-parachute in corporate history; hopefully,
    that chute will deploy soon.

    Meg was a collaborative planner, with excellent execution skills.
    She was politic enough to hear at least some of what other folks
    had to say. JD thinks of EVERYBODY who offers counterpoints as
    "noise," or worse, as traitorous enemies.

    Meg was the mother of DSRs. The child was adopted by a fool
    and allowed to become a dangerous delinquent.





    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • otwcardsotwcards Posts: 5,291 ✭✭✭
    How about one last thing that no one seems to want to consider (not that I factor it into my shipping costs):

    A seller is responsible for delivering the item. The seller, by rule, is now responsible for insurance costs and cannot pass them on as an extra service level. Regardless of whether the seller purchases insurance or not, they are assuming the responsibility for replacement value or complete refund in the event the item is lost or damaged. In essence, every item a seller ships is "self insured" at the seller's expense.

    I realize that some will reply that such additional expense isn't their problem and that they shouldn't pay for it, but it is an additional cost exposure to the seller and perhaps one that might be considered when there's an extra couple of quarters more than the actual cost of packing materials and postage.

    BTW, I already have a good idea where this specific discussion will go: "eBay says the seller can't charge the buyer extra for insurance," or "why should I pay extra since it's the seller's responsibility," or "eBay says that self insurance must be from a third party provider."
  • storm888storm888 Posts: 11,701 ✭✭✭

    "...I would like to have some input on when selling an item at what point do you start paying for the insurance?..."

    /////////////////////////////////////


    A Mason Jar that eats a dollar - or a quarter - each time an item
    is shipped is pretty good "insurance." At the end of the year, most
    careful packagers will have a pile of money left in the jar.

    USPS-insurance is a good product, and it needs to be used sparingly.
    Each seller needs to assign his own numbers; the more conservative
    those numbers are, the better. Nothing wrong with sharing the risk
    with USPS when you buy their insurance.


    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • storm888storm888 Posts: 11,701 ✭✭✭
    "...BTW, I already have a good idea where this specific discussion will go: "eBay says the seller can't charge the buyer extra for insurance," or "why should I pay extra since it's the seller's responsibility," or "eBay says that self insurance must be from a third party provider." ..."

    /////////////////////////////////////////////


    All pretty true, but the notion of the third-party provider is
    now pretty much redundant, SINCE the seller cannot collect
    a separate fee for ANY insurance service.

    .......

    There is a bad rub for buyers who believe they are safe members
    of the greedy-cheapskate-screw-the-seller-nannystate-club.

    As a seller, my DC/SC protects me against INR-claims. NO such
    protection is available for the buyer who becomes the victim of
    a misdelivered DC/SC item. Such a buyer WILL lose his INR-claim
    at both EBAY and PayPal. This is the ONE instance in which insurance
    is for the benefit of the buyer.

    Despite the fact that the DC/SC policy used by EBAY/PP contradicts
    the firm rule that "sellers are responsible" for safe delivery to the
    buyer, the DC/SC policy will NEVER change. The ONE bright spot
    for sellers using EBAY/PP.

    .........

    USPS accepts filings of - and will pay - INR-claims that are contradicted
    by DC/SC. I am still looking for a private insurance provider that will do
    so.

    In order to keep their DC/SC shield legally bulletproof, sellers are
    smart to remain silent in their listings on the issue of "insurance."
    Widely used notations of "private insurance" can come back to
    bite sellers, if a sophisticated buyer suffers a large loss due to the
    use - by the seller - of an inferior insurance product.

    ................

    Insurance costs are not much of an issue with BIN-sellers using
    "free" shipping.

    Ins fees - along with ALL other costs - are simply added into the
    price of the item.



    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • RipublicaninMassRipublicaninMass Posts: 10,051 ✭✭✭
    TTLDNR

    I just give free shipping on ebay, though I doubt it helps the final sale price. Also, my DSR was 4.9 for shipping charges but is now 5.0. I do always look at my package (lol) and if the difference is more than 1 dollar or so on the label than what I was charged, I will knock the shipping charges accordingly. I could care less about supplies, packaging drive time,etc...that is essentially worthless to me
  • RIpublican,
    if you get a package, say a bubble mailer that you paid $4.00 for delivery and postage rate is $2.99 your gonna ding the guys shipping stars? The bubble mailer costs money, time costs money, supplies, top loaders, tape etc. all cost money.

    Im curious at what point people think they are getting ripped off.

    As long as something doesnt come in a plain white envelope and its packaged with some thought and care they get 5 stars.

    If i pay $5 for something to be shipped to me in a bubble mailer, i expect delivery confirmation.

    My threshold for dinging someone starts when they charge more than $2 higher than whats on the package...
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    2.00 is your threshold? what happened to mailers cost money, tape, time , supplies., DC, etc?

    Surely you jest?


    Steve


    Good for you.
  • hammeredhammered Posts: 2,671 ✭✭✭
    For all you buyers out there thinking of dinging my stars on shipping, I'll have you know that I use only the highest quality bubble mailers (with lots of bubbles per sq in), and my packing tape is 3M, which offers the ultimate level of stickiness. I also label my mailers with genuine sharpies not those cheap knock-offs (sure, they cost more, but it's worth it in the long run).
    In addition, I put only premium gas in my car, and I keep my car well-maintained so that nothing, I mean nothing, will negatively affect my ability to successfully transport your package to the local post office. You should also know that I've received a few speeding tickets rushing your package to the PO before they close, so I factor that cost in as well (hope you don't mind). But all this expense and effort is worth it, I think,
    because it's all about you, the buyer.
  • ZixxZixx Posts: 228 ✭✭


    << <i>For all you buyers out there thinking of dinging my stars on shipping, I'll have you know that I use only the highest quality bubble mailers (with lots of bubbles per sq in), and my packing tape is 3M, which offers the ultimate level of stickiness. I also label my mailers with genuine sharpies not those cheap knock-offs (sure, they cost more, but it's worth it in the long run).
    In addition, I put only premium gas in my car, and I keep my car well-maintained so that nothing, I mean nothing, will negatively affect my ability to successfully transport your package to the local post office. You should also know that I've received a few speeding tickets rushing your package to the PO before they close, so I factor that cost in as well (hope you don't mind). But all this expense and effort is worth it, I think,
    because it's all about you, the buyer. >>




    *sound of crickets*
  • nam812nam812 Posts: 10,601 ✭✭✭✭✭
    This thread looks to be over, or at the very least will probably get locked today if it picks up steam again, so I just wanted to thank everyone who kept this thread going over 6 days. Believe me when I tell you that the entertainment value of whiny petty people can not be measured.
  • Don't give up on it yet, so close to 300 posts over nothing.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Hopefully we can debate this further.


    Steve




    image
    Good for you.
  • itzagoneritzagoner Posts: 8,753 ✭✭
    haven't seen the OP for awhile......think he might be curled up on a corner somewhere, shaking violently and begging for someone, ANYONE, to make sense of all this?



    image
  • zep33zep33 Posts: 6,897 ✭✭✭
    I read this thread over a huge bowl of Frosted Flakes
  • MeteoriteGuyMeteoriteGuy Posts: 7,140 ✭✭
    Thought I would add a little fire......what if it comes postage due? image
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
  • MULLINS5MULLINS5 Posts: 4,517 ✭✭✭


    << <i>Thought I would add a little fire......what if it comes postage due? image >>



    pay the postage and paypal the seller $2-3?


  • << <i>

    << <i>Thought I would add a little fire......what if it comes postage due? image >>



    pay the postage and paypal the seller $2-3? >>



    And leave 5 stars!
  • BarfvaderBarfvader Posts: 2,859 ✭✭✭✭
    Postage due you say?

    Got this probably a couple years ago so I don't remember what the shipping was that was charged in the auction, only remember it more then payed for the item to be delivered.

    image



  • << <i>Postage due you say?

    Got this probably a couple years ago so I don't remember what the shipping was that was charged in the auction, only remember it more then payed for the item to be delivered.

    image >>



    The extra weight of all the stamps on it changed the price.
  • grote15grote15 Posts: 29,840 ✭✭✭✭✭
    I think ebay should require all sellers to hand-deliver each item they sell at no charge. After all, why should I as the buyer have to pay for vour gas??


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • leathtechleathtech Posts: 3,191


    << <i>For all you buyers out there thinking of dinging my stars on shipping, I'll have you know that I use only the highest quality bubble mailers (with lots of bubbles per sq in), and my packing tape is 3M, which offers the ultimate level of stickiness. I also label my mailers with genuine sharpies not those cheap knock-offs (sure, they cost more, but it's worth it in the long run).
    In addition, I put only premium gas in my car, and I keep my car well-maintained so that nothing, I mean nothing, will negatively affect my ability to successfully transport your package to the local post office. You should also know that I've received a few speeding tickets rushing your package to the PO before they close, so I factor that cost in as well (hope you don't mind). But all this expense and effort is worth it, I think,
    because it's all about you, the buyer. >>



    this gets my vote for post of the year!
    image
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