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Having lots of fun with this eBay coin return.

Here's an interesting story.

I bought a gold quarter eagle of eBay about a month ago from a 10 year seller with 100% feedback.

When I received it it looked like it may have been cleaned and before I bid on it I messaged the seller regarding if it had been cleaned or not.

His response was "no, it does not look cleaned to me. I have not cleaned it."

So after 8 days of gathering opinions I decided to contact the seller regarding a return, because in his description a return policy was clearly stated.

Well once I suggested that the seller did not honor his return policy at all. He claimed that he "always" accepts returns within 7 days.

But in his clearly stated return policy there was no disclosed amount of days that an item could be returned.

So I brought that to his attention and asked how he expected me to know what he always does, because if you don't disclose it how do I know.

You can't just make things up as you go, and it wasn't as described.

So... I ended up filing a Paypal claim because he wouldn't back down. And of course I won the claim because he did not disclose his policy in the auction, and it was not as described..

So I returned the coin, which was over $250 so signature was required.... so while at the post office I asked for insurance, delivery confirmation, and signature confirmation.

And the postal employee kept telling me "you don't need to purchase signature confirmation because it is required for insured items over $200"

So after arguing with the postal worked about what "I" want, I ended up just purchasing insurance because she said I can recieve package records of the signature if needed.

SO SO SO... I ship the item and the delivery cofirmation shows it was delivered on the 19th of June, so I call paypal and my money is refunded, case closed.


Well yesterday I get an email from paypal (11 days later) claiming that the seller did not recieve his item and that I now owe him the full purchase amount.

Uhm so I call them and explain that I will get a copy of the insurance signature and fax it to them, they said that will be satisfactory.

Well when I go to the post office.... according to thier records the insurance label shows that the package did not reach it's destination......

.....But the delivery confirmation label shows it was delivered on the 19th.

So how can that be,?

How can it be delivered, and not delivered at the same time?

Now there is no signature for the item because the insurance label shows it was not delivered!?

.. and I can't get an explanation from the post office as to "why" that is the case.


So am I going to lose my $250+ dollars beause the post office can't get thier act together!?


I really want to strangle that "informative" postal employee! I told her 3 times what I wanted and it was like a $%*& debate!!!!


Hmm am I am going on Vacation for 1 week, what a great time for this crap to happen! I won't have access to a computer where I am going.


Just thought i'd share.

«1

Comments

  • carscars Posts: 1,904
    So....I think you should remove the word "retard" from your post as I find it offensive.


    If you had insurance make a claim.
    Its all relative
  • I have no help to offer, but if you feel youve been wronged and the seller ripped you off, out them here.

    Also, you seem to like the word SO alot... image
  • FoxerFoxer Posts: 164 ✭✭


    << <i>So....I think you should remove the word "retard" from your post as I find it offensive. >>



    I edited it.

    Sorry I did't take that into consideration when I wrote my rant.

    No disrespect intended, IMHO the employee had some issues.



    I am wondering how the insurance claim will go...

    Because the delivery confirmation number says it was delivered, but the insurance label says it wasn't.

    Also, when you file a claim the receiptent is sent a letter from the post office and they must sign it and "confirm" that they did not receive the package.

    I question what kind of support I will get from the seller because he's been a real jerk about the whole thing from the beginning.

    What if he doesn't fill out the "confirmation of loss" letter and send it back.


    Hmm these are definately the kinds of things I need to be pondering while fishing in the mountains for a week! image
  • Sorry about your loss, please post the name so i can add to my blocked list. I'm far from an expert on the ins and out of ebay and post office B$ but as the package was insured, and the post office cannot prove it was delivered, can you claim the insurance for the package. As the seller is claiming he did not receive it and you can prove you mailed it wouldthat not count as lost for insurance purposes? Also did you pay paypal with a charge card, is a charge back possible?
  • Since it was insured, file a claim and get your money back. I think you have to wait 30 days (does anyone know if they shortened that?) from the time you sent it, but I've had to file 2 claims over the years and neither gave me a problem. But the way your luck went with this thing, I hope it changes quickly. Enjoy your vacation and don't let this dampen the good times.

    Thank you for removing that word, also. Most people don't think about it, but I have a 50 year old mentally handicapped brother (i.e. severely mentally retarded) and you have to walk in those shoes to understand. I realize you weren't trying to hurt with it, but a little awareness of others' feelings does go a long way... those of us who have told you are only trying to educate.

    Edited to respond to your edit:
    Also, when you file a claim the receiptent is sent a letter from the post office and they must sign it and "confirm" that they did not receive the package.

    I question what kind of support I will get from the seller because he's been a real jerk about the whole thing from the beginning.

    What if he doesn't fill out the "confirmation of loss" letter and send it back.


    Document everything and show it to PayPal if he refuses. Either he got it, or he didn't - they should act accordingly. Keep good records of this.



    Have bought and sold on BST, many references available when asked.
  • FoxerFoxer Posts: 164 ✭✭
    I use bank transfer with paypal so... I don't think a chargeback is an option if you pay that way.

    I am going to call USPS consumer affairs and let them track the item and see what advice they have for me.

    Usually I get the most customer service calling consumer affairs, as opposed to the "worthless" 1-800-ask-usps hotline.

    Calling the local post office where it was delivered also proved to be worthless, the employees don't want to deal with complaints, you can tell by the attitude you get.
  • BochimanBochiman Posts: 25,448 ✭✭✭✭✭
    Where's a link to the auction so we can see the pictures, description, etc....?

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • FoxerFoxer Posts: 164 ✭✭


    << <i>Where's a link to the auction so we can see the pictures, description, etc....? >>



    LINK
  • HoledandCreativeHoledandCreative Posts: 2,803 ✭✭✭✭✭
    I have a similar problem right now with the PO. I sent a $300 package to DC and it was not received by addressee, but it was signed for by "USPS". I put in a claim and am now waiting. PO told me the claim would be rejected because PO shows it was "delivered". I then have to resubmit the claim and it will be paid if addressee will sign a "never received" form or letter. A mess, I have never had a problem with a "sign for" insured package.

    I never use DelCon because it is totally worthless. There is no recourse when the PO shows it delivered and the addressee never received it. They put it in the wrong mailbox or PO box. I have lost 2 packages so far. One I asked to be insured and Seller thought he would save me a couple of bucks, he didn't tell me but he sent with DelCon. Voila! I am out $100, more importantly a very nice 1807 CBH.

    Have a great vacation! Everything will work out.
  • ksteelheaderksteelheader Posts: 11,777


    << <i>So....I think you should remove the word "retard" from your post as I find it offensive.


    If you had insurance make a claim. >>



    Many things in life are offensive.
  • This thread has certainly taken some interesting twists and turns.
  • Yes Tyler image Ebay is Crazy with there Bs Rules and paypal
  • FoxerFoxer Posts: 164 ✭✭
    Hmm...

    eBay can be crazy at times but overall i've won many many many times more than I have lost.

    I do miss the pre-paypal days of sending money orders and never thinking twice about being ripped off by anyone.

    I seem to remember the fees being quite reasonable back then too.
  • MsMorrisineMsMorrisine Posts: 33,598 ✭✭✭✭✭


    << <i>

    << <i>So....I think you should remove the word "retard" from your post as I find it offensive.


    If you had insurance make a claim. >>



    Many things in life are offensive. >>




    I'm no pc policeman (e.g. I laugh my a$$ off at Sarah Silverman), but I too prefer the avoidance of the word in that context.


    It makes the life the people have an insult. There are emotional difficulties which makes the use worse.


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • ksteelheaderksteelheader Posts: 11,777


    << <i>

    << <i>

    << <i>So....I think you should remove the word "retard" from your post as I find it offensive.


    If you had insurance make a claim. >>



    Many things in life are offensive. >>




    I'm no pc policeman (e.g. I laugh my a$$ off at Sarah Silverman), but I too prefer the avoidance of the word in that context.


    It makes the life the people have an insult. There are emotional difficulties which makes the use worse. >>



    It's a word that was commonly used to describe those people when I was younger. I don't use it myself, but find it to be comical when people get on their high horses over words they don't like.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Returning a coin after having it in hand for 8 days to "gather opinions" is not a good way to do business.


    If you insured the coin as stated in the OP, then the postal service will make it good.
  • 291fifth291fifth Posts: 24,437 ✭✭✭✭✭
    The OP's problem began when he ignored the "red flag" reply to his original question about it having been cleaned.
    All glory is fleeting.
  • slipgateslipgate Posts: 2,301 ✭✭
    Make sure you also leave him negative feedback for making you go through these hoops in the first place.
    My Registry Sets! PCGS Registry
  • lcoopielcoopie Posts: 8,873 ✭✭✭✭✭
    If you would like to have less fun like this,
    buy slabbed coins, that are already graded.
    They are available in abundance.
    LCoopie = Les
  • I'm going to agree with ksteelheader on this one. Most of us know the term mentally retarded (retarded being the shortened version) is now socially unacceptable. When I was younger, kids used the abbreviated versions "retard" and "tard" to put each other down. Some younger people still do, as evidenced here on at least several occasions.

    Anyway, then it became "developmental disability" and "intellectual disability". Now it's "intellectually challenged"... because "disabled" is a "negative". Everything is about positive reinforcement now, here in the 2000's... I know the scene.

    However, to say something like "remove the word 'retard' from your post as I find it offensive". That's not quite the way I would put it. In fact, how the hell damn self centered is that. Because "I" find it offensive. It's that kind of self important victim mentality that rubs people the wrong way.


  • BAJJERFANBAJJERFAN Posts: 31,134 ✭✭✭✭✭


    << <i>Hmm...

    eBay can be crazy at times but overall i've won many many many times more than I have lost.

    I do miss the pre-paypal days of sending money orders and never thinking twice about being ripped off by anyone.

    I seem to remember the fees being quite reasonable back then too. >>





    Of course unless you send it with some sort of trackable service you have no real way of knowing in a timely manner if your M O ever got there.
    theknowitalltroll;
  • BAJJERFANBAJJERFAN Posts: 31,134 ✭✭✭✭✭
    First off, why buy DC if you use sig conf? Secondly when you use multiple tracking services on the same package, quite often only one of the two gets scanned.

    Also I would think the USPS mite be on the hook since they sold you a service upon which you depended, but they failed to deliver/perform that service.
    theknowitalltroll;
  • 291fifth291fifth Posts: 24,437 ✭✭✭✭✭


    << <i>If you would like to have less fun like this,
    buy slabbed coins, that are already graded.
    They are available in abundance. >>



    Being slabbed doesn't mean that it hasn't been cleaned. The OP didn't want a cleaned coin.
    All glory is fleeting.
  • ksteelheaderksteelheader Posts: 11,777


    << <i>what are you saying all i need is dc i am not giving ebay paypal or the post office or any other trash any room i get my item you get your item or you get or i get my money period have a nice day >>



    Punctuation and spelling go a long ways in getting your message across.
  • lcoopielcoopie Posts: 8,873 ✭✭✭✭✭


    << <i>

    << <i>If you would like to have less fun like this,
    buy slabbed coins, that are already graded.
    They are available in abundance. >>



    Being slabbed doesn't mean that it hasn't been cleaned. The OP didn't want a cleaned coin. >>



    true,
    but would you say it's less likely than buying a raw coin?
    and less likely to get a counterfeit coin?

    I think the OP may not be an expert himself, as it took 8 days to decide,
    although I may be wrong
    LCoopie = Les
  • bstat1020bstat1020 Posts: 2,157 ✭✭


    << <i>

    << <i>what are you saying all i need is dc i am not giving ebay paypal or the post office or any other trash any room i get my item you get your item or you get or i get my money period have a nice day >>



    Punctuation and spelling go a long ways in getting your message across. >>



    image
  • rgCoinGuyrgCoinGuy Posts: 7,478


    << <i>

    << <i>what are you saying all i need is dc i am not giving ebay paypal or the post office or any other trash any room i get my item you get your item or you get or i get my money period have a nice day >>



    Punctuation and spelling go a long ways in getting your message across. >>



    Kind of funny the rash of newbies who don't know how to use a shift key or puctuation the last couple weeks.
    imageQuid pro quo. Yes or no?
  • TomBTomB Posts: 21,516 ✭✭✭✭✭
    Simply follow the rules that you agreed to when you used PayPal and ebay. This means that you should ignore the postal employee since they do not know the details of your transaction and how to protect yourself. I don't know how this will play out, but you voluntarily gave up significant protection by not following the rules that you previously agreed to abide by in such instances.

    As for the coin, the seller might never have received it since DC only means that the package was scanned by someone at the post office of delivery, it does not mean that it was delivered to or received by the addressee.
    Thomas Bush Numismatics & Numismatic Photography

    In honor of the memory of Cpl. Michael E. Thompson

    image
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    The problem was you needed to purchase 'electronic signature' many PO employees are unaware of it.

    It costs .85 and you need to purchase insurance in the amount of 200+ dollars in order to purchase it.

    I too have gone at it with some postal employees. Some understand it some don't.

    You lucked out, generally PP won't accept that type of signature confirmation.

    Or they will but you have to stress over it and fax them.

    Steve
    Good for you.
  • Bayard1908Bayard1908 Posts: 4,065 ✭✭✭✭


    << <i>I'm going to agree with ksteelheader on this one. Most of us know the term mentally retarded (retarded being the shortened version) is now socially unacceptable. When I was younger, kids used the abbreviated versions "retard" and "tard" to put each other down. Some younger people still do, as evidenced here on at least several occasions.

    Anyway, then it became "developmental disability" and "intellectual disability". Now it's "intellectually challenged"... because "disabled" is a "negative". Everything is about positive reinforcement now, here in the 2000's... I know the scene.

    However, to say something like "remove the word 'retard' from your post as I find it offensive". That's not quite the way I would put it. In fact, how the hell damn self centered is that. Because "I" find it offensive. It's that kind of self important victim mentality that rubs people the wrong way. >>



    I don't think the term mentally retarded is socially unacceptable. There is a small ongoing attempt to make it so; however, the term is commonly used without malice to accurately describe people.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    I did not read the entire thread, did PP accept the signature confirmation that the OP bought with his insurance?


    Steve
    Good for you.
  • al410al410 Posts: 2,402 ✭✭✭✭
    To me the best money spent when sending a package is Sig confirmation.
    AL
  • bidaskbidask Posts: 14,017 ✭✭✭✭✭
    Damn frustrating....I fell for ya...
    I manage money. I earn money. I save money .
    I give away money. I collect money.
    I don’t love money . I do love the Lord God.




  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Al but it needs to be 'electronic signature confiirmation'

    Regular insured sig confirmation is what the OP had if I read this correctly.

    Steve
    Good for you.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    I am not going to even quote either of you i am not writing a story you understand what you read period if i cant spell that's one thing
    you ebay cry babys need to get over it dont buy or sell without intelligence and from what i have seen here on this forum that's what
    quite a few of you do cry about ebay sellers i dont mind the point out the fakes or bad sellers but when you cry about paypal or ebay
    and shipping i will tell you what i think period i dont care if i am a new member i know better when it comes to buying or selling and shipping
    better to be safe and spend the money then be sorry so you can take your Punctuation and you know what to do with it Buddy



    Longest non sentence I've ever seen.

    Steve
    Good for you.
  • ObiwancanoliObiwancanoli Posts: 1,065 ✭✭✭
    It boggles the mind, the futility of dealing with someone who simply has no clue in how to communicate their intent. You can't possibly imagine that the people you are trying to pursuade to your point of view have, many of them, been at this a long, long time. I'm betting you barely made it through high school.

    You can't (or won't) spell.

    You can't (or won't) use punctuation.

    You can't (or won't) put together a coherent sentance with a flashlight and a dictionary.

    Your rants sound like you're on a powerful amphetamine, pouring out of your mouth like water through a funnel.

    You're wounded, like a child, and a tantrum is your most effective tool.... this, among a group of professionals who can see you coming like neon in the darkness.

    For my own part, I simply can't read very much of those kinds of posts... makes my eyes hurt, and my ears, as I somehow seem to hear the squeal of a child who isn't getting their way.



    UBERCOINER

    A Truth That's Told With Bad Intent
    Beats All The Lies You Can Invent
  • "Returning a coin after having it in hand for 8 days to "gather opinions" is not a good way to do business"

    exactly.

    this is why some people will not offer returns at all. you should be able to decide if you want to keep the coin after eight minutes, not eight days. i would have to side with the seller,
  • LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭
    The seller accepted your return. The agent you hired to return it did not do there job. Hold them accountable. And return the seller the value of the coin he does not have. Seek to recoup your loss with your delivery agents insurance.
    In other words your problem is with the USPS. Not eBay, PayPal or the seller.
    And to Ricky and Crystal go stand in the corner and be quite.
    It’s going to be a long weekend.image
    image
  • ksteelheaderksteelheader Posts: 11,777


    << <i>The seller accepted your return. The agent you hired to return it did not do there job. Hold them accountable. And return the seller the value of the coin he does not have. Seek to recoup your loss with your delivery agents insurance.
    In other words your problem is with the USPS. Not eBay, PayPal or the seller.
    And to Ricky and Crystal go stand in the corner and be quite.
    It’s going to be a long weekend.image
    image >>



    their...........quietimage
  • Although this isn't the issue, holding the coin for 8-days to gather opinions on the coin is unacceptable and you should not be entitled to a refund. The buyer needs to be upfront with the seller and ask if they can have time to examine coin.

    The postal employee gave you an opinion. They are just working folks. It's your money and you knew what you should have done. Chock it up to experience. The seller isn't going to cut you any breaks - deservingly or not.
    Very Positive BST Experience with: guitarwes, ibzman350, jmcu12, Bamafan27, OnlyGoldIsMoney
    Reference: Coin Links


  • << <i>I am not going to even quote either of you i am not writing a story you understand what you read period if i cant spell that's one thing
    you ebay cry babys need to get over it dont buy or sell without intelligence and from what i have seen here on this forum that's what
    quite a few of you do cry about ebay sellers i dont mind the point out the fakes or bad sellers but when you cry about paypal or ebay
    and shipping i will tell you what i think period i dont care if i am a new member i know better when it comes to buying or selling and shipping
    better to be safe and spend the money then be sorry so you can take your Punctuation and you know what to do with it Buddy image >>



    Just went through this post and I honestly mean it when I say this: reading your posts literally gave me a headache. Do you talk like this in real life? Do you ever come up for air?? Do you read what you've typed before you hit "reply", and if you do, does it really make sense to you? If you don't, please give it a try. Write a few words, use a comma. Add a few more, add a period. The next sentence starts with a capital letter, I promise it isn't hard to do (there is a shift key on both sides of the letters, try them.) The lol's and other abbreviations you've used just look ridiculous and make no sense. Good heavens, why aren't you young people learning this in school? Arrggg, I need Advil.
    Have bought and sold on BST, many references available when asked.

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