Confusing situation regarding adding a Genuine coin to registry set
ambro51
Posts: 13,811 ✭✭✭✭✭
Ive emailed customer service this question, perhaps someone here may be able to answer it...
OK, I added a Genuine Holdered coin to my collection, an 1856 D gold dollar. The Cert Number added fine to my inventory. It is the proper cert number for that particular coin etc etc. Now, when I go to the Basic circulation gold dollar set, and I look at the 1856 D slot, the usual Green writing with the cert number etc etc does not show up. When I go down to the area where it lets you add in a cert number you feel should be part of the set composition, which this date and MM is, I type in the cert number and it says it is not found in my inventory, and to the top and use the quick add. THEN, when I type in the same number again, it says the item is ALREADY in the inventory.
very confused here, any ideas what is going on or is strictly a job for the customer service people.
OK, I added a Genuine Holdered coin to my collection, an 1856 D gold dollar. The Cert Number added fine to my inventory. It is the proper cert number for that particular coin etc etc. Now, when I go to the Basic circulation gold dollar set, and I look at the 1856 D slot, the usual Green writing with the cert number etc etc does not show up. When I go down to the area where it lets you add in a cert number you feel should be part of the set composition, which this date and MM is, I type in the cert number and it says it is not found in my inventory, and to the top and use the quick add. THEN, when I type in the same number again, it says the item is ALREADY in the inventory.
very confused here, any ideas what is going on or is strictly a job for the customer service people.
0
Comments
eMail BJ Searls or any of the set registry folks with your issue, provide the cert nuymber and they will get it straightened out.
The name is LEE!
WS