This is the reason why I try to buy books from the numismatic author, rather than some faceless corp

Longacre

Just yesterday, I put an order in for the book entitled, "In Yankee Doodle's Pocket". This is a new book written by a member of the C4 society. It has been discussed in other threads, and I am really excited to get it and actually read it.

Now I had two choices to purchase the book. First, I could buy it from some huge, faceless corporate conglomerate, which sells all sorts of numismatic books. Or, second, I could buy it from the author directly via a website that he cobbled together. I selected the second option, and was delighted when it gave me the opportunity to request that the book be lovingly inscribed to yours truly.

I figured that because the author has a real day job, that he would get around to mailing my book out sometime over the weekend or next week. I was shocked when I opened my email this morning, and received the following message:

"Dear Mr. [my name],

Thank you for your interest in my book.

I saw your order too late to put it in the mail today, but will do so tomorrow.

Best wishes,
Will Nipper"


Longacre almost fell out of his seat when he read this. Not only did someone address me as "Mr." (which is a rarity these days when politeness seems to have gone out the window), but he effectively apologized for not putting the book in the mail on the same day as my order. Now that is service. Had I dealt with a corporate conglomerate, I am sure some third party logistics center would have processed the order quickly, but it would be lacking the personal touch.

I wanted to pass this along, and hopefully others will consider purchasing from the little guy occasionally.

ricko

Now that is very commendable indeed. What is the website you patronized? Perhaps we can give this individual some further business. Cheers, RickO

Longacre

<< <i>Now that is very commendable indeed. What is the website you patronized? Perhaps we can give this individual some further business. Cheers, RickO >>




Here is the website: Yankee Doodle book


Note that I have no financial interest in the book, and I would not know the author if I tripped over him at a C4 convention.

ricko

Thank you, a response in record time... have you thought about opening a business? Customer service is the key... Cheers, RickO

RYK

Yes, while you are sucking up to the author, I have the book in hand am reading it. Gotta get back to the Chalmers chapter. Bye.

TCoins

Great story, I always try to buy from the little guy.

RWB

I prefer to buy from the author. They put in the work and deserve as much of the reward (or break-even opportunity) as possible.

adamlaneus

If given a choice...well, there is no choice. Author wins every time.

What rubs me the wrong way is how the publishing company puts pressure on the author to never sell their own book for less than full retail...why?...because the big publisher doesn't ever want any of their big customers to lose any sales to the author. And that same publisher never puts any pressure on Amazon or large sellers when they cut the price to the bone. The author is generally between a rock and a hard place on this one.

Quarternut

<< <i>I prefer to buy from the author. They put in the work and deserve as much of the reward (or break-even opportunity) as possible. >>



Amen brother!

BECOKA

My Mom rights books and runs into these issues all the time. She usually totes a few boxes of her books to conventions and people come to her bypassing the big dealer tables.

Barry

Not only did someone address me as "Mr."

Most of my mail comes addressed "Dear Provider," to which I usually respond, when necessary "Dear Insurer."
I'm sure RYK and others can identify with this...

mgoodm3

I don't think that I sold a book to Longacre.... (unless he went by a pseudonym)......

jdillane

Couldn't agree more! Buy from the little guy, whenever possible!