If this buyer intended to pay by e-mailing credit card information outside of PayPal, that's a much different story as that is very clearly NOT an acceptable payment option. Maybe the question as to whether or not Dennis would ship this only to U.S. bidders was ambiguous, but IMO this one is *not* ambiguous.
I would think in this case I would definitely neg the buyer since they insisted on paying with an option that was clearly not acceptable according to the terms. You could then seek mutual withdrawal if desired. And if trying to get satisfaction through eBay, even though I doubt they'd remove the neg I'd use the "unauthorized payment method" angle rather than the India angle. IMO it seems more bulletproof and not subject to interpretation of ambiguity.
just put on his feedback, simply stated: We do not sell to foreign bidders as stated in our term. OUT OF COUNTRY
SHANIA TWAIN LYRICS
"Black Eyes, Blue Tears"
Black eyes, I don't need 'em Blue tears, gimme freedom Positively never goin' back I won't live where things are so out of whack No more rollin' with the punches No more usin' or abusin'
I'd rather die standing Than live on my knees Begging please-no more
Black eyes-I don't need 'em Blue tears-gimme freedom Black eyes-all behind me Blue tears'll never find me now
Definitley found my self esteem Finally-I'm forever free to dream No more cryin' in the corner No excuses-no more bruises
I'd rather die standing Than live on my knees Begging please-no more
Black eyes-I don't need 'em Blue tears-gimme freedom Black eyes-all behind me Blue tears'll never find me now
I'd rather die standing Than live on my knees, begging please...
Black eyes-I don't need 'em Blue tears-gimme freedom Black eyes-all behind me Blue tears'll never find me now
It's all behind me, they'll never find me now
Find your self-esteem and be forever free to dream
<< <i>If this buyer intended to pay by e-mailing credit card information outside of PayPal, that's a much different story as that is very clearly NOT an acceptable payment option. Maybe the question as to whether or not Dennis would ship this only to U.S. bidders was ambiguous, but IMO this one is *not* ambiguous.
I would think in this case I would definitely neg the buyer since they insisted on paying with an option that was clearly not acceptable according to the terms. You could then seek mutual withdrawal if desired. And if trying to get satisfaction through eBay, even though I doubt they'd remove the neg I'd use the "unauthorized payment method" angle rather than the India angle. IMO it seems more bulletproof and not subject to interpretation of ambiguity. >>
But, the buyer only asked to do that after Dennis refused to ship to India for an auction that clearly stated "Bidders outside of the U.S. will pay actual shipping/insurance to their destination. "
But, the buyer only asked to do that after Dennis refused to ship to India for an auction that clearly stated "Bidders outside of the U.S. will pay actual shipping/insurance to their destination. "
Below is a composite screen shot of the auction in question. I thought I was quite clear that this was a U.S. only auction. However, being that some bidders could be confused, especially for bidders who do not speak English as their first language, I am going to use separate templates for my U.S. and foreign auctions and be completely clear in my terms. I will, and have many times, open auctions up to outside the U.S. on certain lots. This was just not one of them.
<< <i>But, the buyer only asked to do that after Dennis refused to ship to India for an auction that clearly stated "Bidders outside of the U.S. will pay actual shipping/insurance to their destination. "
Below is a composite screen shot of the auction in question. I thought I was quite clear that this was a U.S. only auction. However, being that some bidders could be confused, especially for bidders who do not speak English as their first language, I am going to use separate templates for my U.S. and foreign auctions and be completely clear in my terms. I will, and have many times, open auctions up to outside the U.S. on certain lots. This was just not one of them.
One to two negs I can live with when buying on the bay. I don't see how anyone can remain neg free. As far as the buyer, I would neg him yesterday. What's good for the goose is good for the gander.
Oh, I understand now. You are right about that, but the top one is generated by eBay and the bottom is what I had in my template. Trust me that this will not happen again. I am changing the terms to be specific to each auction and very clear.
<< <i>Oh, I understand now. You are right about that, but the top one is generated by eBay and the bottom is what I had in my template. Trust me that this will not happen again. I am changing the terms to be specific to each auction and very clear. >>
Well, I received a strange email from the buyer from India today and decided to check the feedback again. To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. Either it is gone or it isn't. Anyone every have the same issue? Here's the email that I received from Rajan (I have not yet replied):
Dear One, Please send me a Photograph of Mr.Ollie Johansen and the one who refused to deliver my items,Neither he can retain the item nor Mr. Ollie Johansen was able to took it away with him. I will pay the postage for THE photographs in advance .I am an honest man. With all the best wishes ! Regards, Rajan
I am having trouble understanding the purpose of his message. Is he just lashing out, or does he really want a picture for some reason?
<< <i>Well, I received a strange email from the buyer from India today and decided to check the feedback again. To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. Either it is gone or it isn't. Anyone every have the same issue? Here's the email that I received from Rajan (I have not yet replied):
Dear One, Please send me a Photograph of Mr.Ollie Johansen and the one who refused to deliver my items,Neither he can retain the item nor Mr. Ollie Johansen was able to took it away with him. I will pay the postage for THE photographs in advance .I am an honest man. With all the best wishes ! Regards, Rajan
I am having trouble understanding the purpose of his message. Is he just lashing out, or does he really want a picture for some reason?
Here's a screen shot from eBay:
Maybe he is into voodo and need the photo for his doll.
His email is very odd, and does seem somewhat threatening. I think blueifalcon made a good suggestion - stop communicating with him. AND give him a neg!
<< <i>Dear One, Please send me a Photograph of Mr.Ollie Johansen and the one who refused to deliver my items,Neither he can retain the item nor Mr. Ollie Johansen was able to took it away with him. I will pay the postage for THE photographs in advance .I am an honest man. With all the best wishes ! Regards, Rajan >>
So this is what happens when Fatal Attraction meets eBay.
<< <i>To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. >>
System latency. When you get your next feedback, this neg will show in the totals.
<< <i>To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. >>
System latency. When you get your next feedback, this neg will show in the totals.
Russ, NCNE >>
So...Russ...if I understand this correctly...if we all purchase from James and continue to give him negative feedbacks then he will always have one negative feedback that doesn't show up in his total. Is this correct? Sounds like a plan!!!
<< <i>To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. >>
System latency. When you get your next feedback, this neg will show in the totals.
Russ, NCNE >>
The negative showed up in the table yesterday, but it is gone today. BTW, I have not communicated with this guy since the negative, although I did forward his message to eBay. Since he offered me money outside of eBay, it is a violation of eBay terms (fee avoidance) and he will get naru'ed. I am kidding about him getting naru'ed, but I did forward the email to eBay.
I still don't see what the big deal is. The seller's item said he'd ship overseas, the bidder saw that and bid, expecting to get the product if he won. He did win, and never got it. And the seller is even considering leaving the buyer a neg? hmmm.......
Seems maybe something is getting confused in the translation at times too, but I feel the buyer did NOTHING wrong, and gave the seller a neg (as he deserved) because he didn't deliver as it was stated in his own words.
Sure, the template and all comes into play, but the original high-bidder did absolutely nothing wrong in my mind, all the fault is with the seller, JMHO.
My humble '63 mint registry set, not much, but it's mine!
<< <i>I still don't see what the big deal is. The seller's item said he'd ship overseas, the bidder saw that and bid, expecting to get the product if he won. He did win, and never got it. And the seller is even considering leaving the buyer a neg? hmmm.......
Seems maybe something is getting confused in the translation at times too, but I feel the buyer did NOTHING wrong, and gave the seller a neg (as he deserved) because he didn't deliver as it was stated in his own words.
Sure, the template and all comes into play, but the original high-bidder did absolutely nothing wrong in my mind, all the fault is with the seller, JMHO. >>
This is a big thread with a lot of information, so perhaps you missed some information (understandable). Here is a summary:
1) My auction said "Ships to U.S. only". He was in India and wanted the item shipped to India initially.
2) I not only offered to ship to India, but also to his brother in the U.S.. However, his ONLY method of payment was to email me a credit card number (an Indian credit card). That is useless to me, and most sellers. What would YOU do with this type of payment information?? I told him PayPal, International money order, or a payment from a U.S. address, but I would only ship to a confirmed address.
3) I even offered to find him similar items for half the cost of the auction AND ship to India (assuming he paid me in an acceptable manner).
4) I have and still do ship all over the world. However, this was a consignment and my agreement with the consignor was to keep things simple (i.e. domestic). Some people here said that I should have taken on the risk myself, which I have in the past, but since I am making $17 on this auction, why would I take the risk for something that had ALL of the signs of a scam.
Below is a copy of my eBay auction in question (as posted above). Note that the top part that is generated by the options I selected in eBay. It seems absurd that eBay would allow people outside of your specified shipping area to bid, but they certainly will. I learned from Russ and a few other members here that you must change your preferences to block bidders outside of your shipping area, which I have since done.
I see the auction, and I see that you state near the bottom that Visa/Mastercard/Anex/Discover is accepted. This would tend to indicate to a buyer that you do have a means of accepting a credit card number via e-mail...at least that is what the "Learn about payment methods" link says when you click on it. If you take credit cards only via paypal, then perhaps you should amend your payment details to avoid this confusion!
That e-mail about asking for the decedent's (Ollie's) photograph and yours is a little creepy.
Bidders outside of the U.S. will pay actual shipping/insurance to their destination.
Imagine the confusion when someone who speaks another language as their main language reads that. That's the core of this whole thing in my mind. That statement should not be there. Just my opinion of course, I feel it all revolves around that.
Edited for spelling, jeez.
My humble '63 mint registry set, not much, but it's mine!
<< <i>I'm still hung up on this from your auction:
Bidders outside of the U.S. will pay actual shipping/insurance to their destination.
Imagine the confusion when someone who speaks another language as their main language reads that. That's the core of this whole thing in my mind. That statement should not be there. Just my opinion of course, I feel it all revolves around that. >>
But why not quote the entire section that you are questioning? Here is exactly what was in the auction:
1) at the top where the bid is entered: Ships to: United States
2) at the bottom in my terms and conditions: Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S. (note the last part that you omitted from your quote)
Regarding the issue of "confusion when someone who speaks another language as their main language reads that," well that is just absurd. So, if someone from Tibet bids on one of your auctions and wants to pay you by mailing you a box of yak pelts or a bag of gazelle teeth, you are going to feel sorry for him and accept the payment just because his English is poor?
<< <i>I'm still hung up on this from your auction:
Bidders outside of the U.S. will pay actual shipping/insurance to their destination.
Imagine the confusion when someone who speaks another language as their main language reads that. That's the core of this whole thing in my mind. That statement should not be there. Just my opinion of course, I feel it all revolves around that. >>
But why not quote the entire section that you are questioning? Here is exactly what was in the auction:
1) at the top where the bid is entered: Ships to: United States
2) at the bottom in my terms and conditions: Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S. (note the last part that you omitted from your quote)
Regarding the issue of "confusion when someone who speaks another language as their main language reads that," well that is just absurd. So, if someone from Tibet bids on one of your auctions and wants to pay you by mailing you a box of yak pelts or a bag of gazelle teeth, you are going to feel sorry for him and accept the payment just because his English is poor? >>
Ships to: United States
Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not?
Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not? >>
That's the reason for the "Ask Seller a Question" link. Communication was a wonderful invention.
Have bought and sold on BST, many references available when asked.
Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not? >>
That's the reason for the "Ask Seller a Question" link. Communication was a wonderful invention. >>
And, what would have the question been??
It says in black and white,
<< <i> Ships to: United States, Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S. Nowhere did it say that this auction does not ship to outside of US.
The seller simply made a mistake and needs to take responsibility of that mistake.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not?
Simply because where the bid is entered, it says "Ships to: United States." When I bid on auctions in Europe, I am cautious to read the specific areas where a seller ships. I have found sellers that stated that they only ship to their country, Great Britain for example. In that case, I ask the seller if they would be willing to ship to the U.S. Sometimes they do, sometimes they don't. However, I don't bid anyway and then leave a negative because "my heart is broken" or "tears are in my eyes," like Rajan from India did to me. And the worst part is that this is all over a bunch of First Day Covers!
Actually, the worst part is that I WAS willing to ship to India or his brother's U.S. address anyway, but he was not willing to pay me with a credit card through PayPal. He wanted to email me the credit card info. My terms do say that I take credit cards, but that doesn't mean that I take any form of credit card (i.e. swiping, or numbers via email). My checkout allows for checks, money orders, and PayPal (credit cards or from an account balance.....even e-checks). I give so many options, but this guy wasn't willing to take any of them. I told him international money order, anything through PayPal (with confirmed address), but his next response was a negative. I don't really care about it, but I will never agree that I deserved this one. And, according to the email I received from my friendly email rep in India today, she agrees with me, but won't remove the negative. Imagine that. Get this: I was told to leave him a negative and then use the mutual retraction method to get it removed. eBay is bass-ackwards.
Nowhere did it say that this auction does not ship to outside of US.
Ken, that is simply not true. I promise that this is the last time that I post the following screen shot. However, PLEASE read what I circled in red and underlined in red. I have since changed my written terms for those who have trouble understanding plain English, but I will not agree with you that I "made a mistake" that warranted a negative feedback. I will state for the record that my mistake, if any, was not being 100% explicit so that there could be no confusion. Maybe I should have my auctions translated into 30 other languages to avoid future confusion and negatives. You know, kind of like when you call American Health Insurance and the first thing you here is instructions in Spanish, followed by English.
<< <i>Nowhere did it say that this auction does not ship to outside of US.
Ken, that is simply not true. I promise that this is the last time that I post the following screen shot. However, PLEASE read what I circled in red and underlined in red. I have since changed my written terms for those who have trouble understanding plain English, but I will not agree with you that I "made a mistake" that warranted a negative feedback. I will state for the record that my mistake, if any, was not being 100% explicit so that there could be no confusion. Maybe I should have my auctions translated into 30 other languages to avoid future confusion and negatives. You know, kind of like when you call American Health Insurance and the first thing you here is instructions in Spanish, followed by English.
>>
Dennis, red lines "after the fact" doesn't mean that what was there wasn't confusing. Hell, you could do a poll of ebayers and probably 50% would agree with me and the others with you. The simple fact is that it was confusing.
<< <i>Nowhere did it say that this auction does not ship to outside of US.
Ken, that is simply not true. I promise that this is the last time that I post the following screen shot. However, PLEASE read what I circled in red and underlined in red. I have since changed my written terms for those who have trouble understanding plain English, but I will not agree with you that I "made a mistake" that warranted a negative feedback. I will state for the record that my mistake, if any, was not being 100% explicit so that there could be no confusion. Maybe I should have my auctions translated into 30 other languages to avoid future confusion and negatives. You know, kind of like when you call American Health Insurance and the first thing you here is instructions in Spanish, followed by English.
>>
Dennis, red lines "after the fact" doesn't mean that what was there wasn't confusing. Hell, you could do a poll of ebayers and probably 50% would agree with me and the others with you. The simple fact is that it was confusing. >>
And, if it wasn't confusing, you wouldn't have changed future auctions.
I did agree that it was confusing, but does that justify a negative? Terms are terms. And, once again, this is more about him not being able to pay for the auction than his location. I agreed to ship to India for him, but he couldn't pay in an acceptable manner.
UPDATE:
received two new messages from Rajan today. Keep in mind that I have not communicated with him at all and I have not yet left feedback.
Hi ! Its me again with all the best wishes may you carry all the assets with you ! Regards, Rajan
Hi ! the hiers of the estate of Ollie Johansen, Big shots ? but for how long, always, forever ?you are not the one from Ollie Johansen.I am depressed & hate you.
<< <i>I did agree that it was confusing, but does that justify a negative? Terms are terms. And, once again, this is more about him not being able to pay for the auction than his location. I agreed to ship to India for him, but he couldn't pay in an acceptable manner.
UPDATE:
received two new messages from Rajan today. Keep in mind that I have not communicated with him at all and I have not yet left feedback.
Hi ! Its me again with all the best wishes may you carry all the assets with you ! Regards, Rajan
Hi ! the hiers of the estate of Ollie Johansen, Big shots ? but for how long, always, forever ?you are not the one from Ollie Johansen.I am depressed & hate you. >>
The guy's a freak. I'd forward these to eBay so he can go bye, bye.
If a potential buyer is not conversant in reading the language they should not be bidding. How many people here would be bidding on a Japanese auction written in Japanese and then blame the Japanese seller for not being specific enough?
Numisma, wear you neg proudly and don't be afraid to take more of them in stride when you have idiotic buyers or sellers. The fact that outright crooks have FB ratings of 99% or higher (with hundreds of FB's) indicates that there are opportunities to improve.
Considering the number of "confusing" public officials we have elected and the number of confusing "rules" and laws, I would be offended if something wasn't confusing anymore. With Fuzzy Logic, John Curlis
Comments
I would think in this case I would definitely neg the buyer since they insisted on paying with an option that was clearly not acceptable according to the terms. You could then seek mutual withdrawal if desired. And if trying to get satisfaction through eBay, even though I doubt they'd remove the neg I'd use the "unauthorized payment method" angle rather than the India angle. IMO it seems more bulletproof and not subject to interpretation of ambiguity.
SHANIA TWAIN LYRICS
"Black Eyes, Blue Tears"
Black eyes, I don't need 'em
Blue tears, gimme freedom
Positively never goin' back
I won't live where things are so out of whack
No more rollin' with the punches
No more usin' or abusin'
I'd rather die standing
Than live on my knees
Begging please-no more
Black eyes-I don't need 'em
Blue tears-gimme freedom
Black eyes-all behind me
Blue tears'll never find me now
Definitley found my self esteem
Finally-I'm forever free to dream
No more cryin' in the corner
No excuses-no more bruises
I'd rather die standing
Than live on my knees
Begging please-no more
Black eyes-I don't need 'em
Blue tears-gimme freedom
Black eyes-all behind me
Blue tears'll never find me now
I'd rather die standing
Than live on my knees, begging please...
Black eyes-I don't need 'em
Blue tears-gimme freedom
Black eyes-all behind me
Blue tears'll never find me now
It's all behind me, they'll never find me now
Find your self-esteem and be forever free to dream
<< <i>
<< <i>
<< <i>Your emails to him are reasonable. I would neg him back. >>
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
<< <i>If this buyer intended to pay by e-mailing credit card information outside of PayPal, that's a much different story as that is very clearly NOT an acceptable payment option. Maybe the question as to whether or not Dennis would ship this only to U.S. bidders was ambiguous, but IMO this one is *not* ambiguous.
I would think in this case I would definitely neg the buyer since they insisted on paying with an option that was clearly not acceptable according to the terms. You could then seek mutual withdrawal if desired. And if trying to get satisfaction through eBay, even though I doubt they'd remove the neg I'd use the "unauthorized payment method" angle rather than the India angle. IMO it seems more bulletproof and not subject to interpretation of ambiguity. >>
But, the buyer only asked to do that after Dennis refused to ship to India for an auction that clearly stated "Bidders outside of the U.S. will pay actual shipping/insurance to their destination. "
Below is a composite screen shot of the auction in question. I thought I was quite clear that this was a U.S. only auction. However, being that some bidders could be confused, especially for bidders who do not speak English as their first language, I am going to use separate templates for my U.S. and foreign auctions and be completely clear in my terms. I will, and have many times, open auctions up to outside the U.S. on certain lots. This was just not one of them.
<< <i>But, the buyer only asked to do that after Dennis refused to ship to India for an auction that clearly stated "Bidders outside of the U.S. will pay actual shipping/insurance to their destination. "
Below is a composite screen shot of the auction in question. I thought I was quite clear that this was a U.S. only auction. However, being that some bidders could be confused, especially for bidders who do not speak English as their first language, I am going to use separate templates for my U.S. and foreign auctions and be completely clear in my terms. I will, and have many times, open auctions up to outside the U.S. on certain lots. This was just not one of them.
Too bad they weren't listed as posted.
Too bad they weren't listed as posted.
Ken, I am not understanding your post. Could you please clarify?
<< <i>Too bad they weren't listed as posted.
Ken, I am not understanding your post. Could you please clarify? >>
If the two pictures you posted would have been side by side on the ebay listing, like you posted, there may not have been a problem/misunderstanding.
Oh, I understand now. You are right about that, but the top one is generated by eBay and the bottom is what I had in my template. Trust me that this will not happen again. I am changing the terms to be specific to each auction and very clear.
<< <i>Oh, I understand now. You are right about that, but the top one is generated by eBay and the bottom is what I had in my template. Trust me that this will not happen again. I am changing the terms to be specific to each auction and very clear. >>
That's the one bad thing about templates.
Dear One, Please send me a Photograph of Mr.Ollie Johansen and the one who refused to deliver my items,Neither he can retain the item nor Mr. Ollie Johansen was able to took it away with him. I will pay the postage for THE photographs in advance .I am an honest man.
With all the best wishes !
Regards,
Rajan
I am having trouble understanding the purpose of his message. Is he just lashing out, or does he really want a picture for some reason?
Here's a screen shot from eBay:
<< <i>Well, I received a strange email from the buyer from India today and decided to check the feedback again. To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. Either it is gone or it isn't. Anyone every have the same issue? Here's the email that I received from Rajan (I have not yet replied):
Dear One, Please send me a Photograph of Mr.Ollie Johansen and the one who refused to deliver my items,Neither he can retain the item nor Mr. Ollie Johansen was able to took it away with him. I will pay the postage for THE photographs in advance .I am an honest man.
With all the best wishes !
Regards,
Rajan
I am having trouble understanding the purpose of his message. Is he just lashing out, or does he really want a picture for some reason?
Here's a screen shot from eBay:
Maybe he is into voodo and need the photo for his doll.
I will leave him a negative and I am going to forward the email to eBay.
<< <i>I will leave him a negative and I am going to forward the email to eBay. >>
Good plan. When something seems weird, it usually is weird, and this guy certainly seems weird to me.
In honor of the memory of Cpl. Michael E. Thompson
<< <i>Dear One, Please send me a Photograph of Mr.Ollie Johansen and the one who refused to deliver my items,Neither he can retain the item nor Mr. Ollie Johansen was able to took it away with him. I will pay the postage for THE photographs in advance .I am an honest man.
With all the best wishes !
Regards,
Rajan >>
So this is what happens when Fatal Attraction meets eBay.
<< <i>To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. >>
System latency. When you get your next feedback, this neg will show in the totals.
Russ, NCNE
<< <i>
<< <i>To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. >>
System latency. When you get your next feedback, this neg will show in the totals.
Russ, NCNE >>
So...Russ...if I understand this correctly...if we all purchase from James and continue to give him negative feedbacks then he will always have one negative feedback that doesn't show up in his total. Is this correct? Sounds like a plan!!!
In honor of the memory of Cpl. Michael E. Thompson
<< <i>
<< <i>To my surprise, the negative does shows everywhere except in the chart (see pic below). It seems like some sort of strange compromise by eBay. I don't understand how they can remove a neg, but not really remove it. >>
System latency. When you get your next feedback, this neg will show in the totals.
Russ, NCNE >>
The negative showed up in the table yesterday, but it is gone today. BTW, I have not communicated with this guy since the negative, although I did forward his message to eBay. Since he offered me money outside of eBay, it is a violation of eBay terms (fee avoidance) and he will get naru'ed. I am kidding about him getting naru'ed, but I did forward the email to eBay.
Seems maybe something is getting confused in the translation at times too, but I feel the buyer did NOTHING wrong, and gave the seller a neg (as he deserved) because he didn't deliver as it was stated in his own words.
Sure, the template and all comes into play, but the original high-bidder did absolutely nothing wrong in my mind, all the fault is with the seller, JMHO.
<< <i>I still don't see what the big deal is. The seller's item said he'd ship overseas, the bidder saw that and bid, expecting to get the product if he won. He did win, and never got it. And the seller is even considering leaving the buyer a neg? hmmm.......
Seems maybe something is getting confused in the translation at times too, but I feel the buyer did NOTHING wrong, and gave the seller a neg (as he deserved) because he didn't deliver as it was stated in his own words.
Sure, the template and all comes into play, but the original high-bidder did absolutely nothing wrong in my mind, all the fault is with the seller, JMHO. >>
This is a big thread with a lot of information, so perhaps you missed some information (understandable). Here is a summary:
1) My auction said "Ships to U.S. only". He was in India and wanted the item shipped to India initially.
2) I not only offered to ship to India, but also to his brother in the U.S.. However, his ONLY method of payment was to email me a credit card number (an Indian credit card). That is useless to me, and most sellers. What would YOU do with this type of payment information?? I told him PayPal, International money order, or a payment from a U.S. address, but I would only ship to a confirmed address.
3) I even offered to find him similar items for half the cost of the auction AND ship to India (assuming he paid me in an acceptable manner).
4) I have and still do ship all over the world. However, this was a consignment and my agreement with the consignor was to keep things simple (i.e. domestic). Some people here said that I should have taken on the risk myself, which I have in the past, but since I am making $17 on this auction, why would I take the risk for something that had ALL of the signs of a scam.
Below is a copy of my eBay auction in question (as posted above). Note that the top part that is generated by the options I selected in eBay. It seems absurd that eBay would allow people outside of your specified shipping area to bid, but they certainly will. I learned from Russ and a few other members here that you must change your preferences to block bidders outside of your shipping area, which I have since done.
``https://ebay.us/m/KxolR5
<< <i>Does this mean his brother isn't getting deported after all ? >>
I read this before, but I don't understand. Where did it say that his brother was getting deported? I don't recall that.
<< <i>
<< <i>Does this mean his brother isn't getting deported after all ? >>
I read this before, but I don't understand. Where did it say that his brother was getting deported? I don't recall that. >>
I better call the Immigration and Naturalization Service to remind them that I'm not as angry as I was when I first posted to this thread.
``https://ebay.us/m/KxolR5
That e-mail about asking for the decedent's (Ollie's) photograph and yours is a little creepy.
Bidders outside of the U.S. will pay actual shipping/insurance to their destination.
Imagine the confusion when someone who speaks another language as their main language reads that. That's the core of this whole thing in my mind. That statement should not be there. Just my opinion of course, I feel it all revolves around that.
Edited for spelling, jeez.
<< <i>I'm still hung up on this from your auction:
Bidders outside of the U.S. will pay actual shipping/insurance to their destination.
Imagine the confusion when someone who speaks another language as their main language reads that. That's the core of this whole thing in my mind. That statement should not be there. Just my opinion of course, I feel it all revolves around that. >>
But why not quote the entire section that you are questioning? Here is exactly what was in the auction:
1) at the top where the bid is entered: Ships to: United States
2) at the bottom in my terms and conditions: Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S. (note the last part that you omitted from your quote)
Regarding the issue of "confusion when someone who speaks another language as their main language reads that," well that is just absurd. So, if someone from Tibet bids on one of your auctions and wants to pay you by mailing you a box of yak pelts or a bag of gazelle teeth, you are going to feel sorry for him and accept the payment just because his English is poor?
<< <i>
<< <i>I'm still hung up on this from your auction:
Bidders outside of the U.S. will pay actual shipping/insurance to their destination.
Imagine the confusion when someone who speaks another language as their main language reads that. That's the core of this whole thing in my mind. That statement should not be there. Just my opinion of course, I feel it all revolves around that. >>
But why not quote the entire section that you are questioning? Here is exactly what was in the auction:
1) at the top where the bid is entered: Ships to: United States
2) at the bottom in my terms and conditions: Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S. (note the last part that you omitted from your quote)
Regarding the issue of "confusion when someone who speaks another language as their main language reads that," well that is just absurd. So, if someone from Tibet bids on one of your auctions and wants to pay you by mailing you a box of yak pelts or a bag of gazelle teeth, you are going to feel sorry for him and accept the payment just because his English is poor? >>
Ships to: United States
Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not?
<< <i> Ships to: United States
Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not? >>
That's the reason for the "Ask Seller a Question" link. Communication was a wonderful invention.
<< <i>
<< <i> Ships to: United States
Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not? >>
That's the reason for the "Ask Seller a Question" link. Communication was a wonderful invention. >>
And, what would have the question been??
It says in black and white,
<< <i> Ships to: United States, Bidders outside of the U.S. will pay actual shipping/insurance to their destination. Please contact me through eBay if you would like a cost estimate for shipping to your country. Only some of our auctions ship outside of the U.S. Nowhere did it say that this auction does not ship to outside of US.
The seller simply made a mistake and needs to take responsibility of that mistake.
Sure that was there. But, how did the buyer know that this was one of the auctions that did not?
Simply because where the bid is entered, it says "Ships to: United States." When I bid on auctions in Europe, I am cautious to read the specific areas where a seller ships. I have found sellers that stated that they only ship to their country, Great Britain for example. In that case, I ask the seller if they would be willing to ship to the U.S. Sometimes they do, sometimes they don't. However, I don't bid anyway and then leave a negative because "my heart is broken" or "tears are in my eyes," like Rajan from India did to me. And the worst part is that this is all over a bunch of First Day Covers!
Actually, the worst part is that I WAS willing to ship to India or his brother's U.S. address anyway, but he was not willing to pay me with a credit card through PayPal. He wanted to email me the credit card info. My terms do say that I take credit cards, but that doesn't mean that I take any form of credit card (i.e. swiping, or numbers via email). My checkout allows for checks, money orders, and PayPal (credit cards or from an account balance.....even e-checks). I give so many options, but this guy wasn't willing to take any of them. I told him international money order, anything through PayPal (with confirmed address), but his next response was a negative. I don't really care about it, but I will never agree that I deserved this one. And, according to the email I received from my friendly email rep in India today, she agrees with me, but won't remove the negative. Imagine that. Get this: I was told to leave him a negative and then use the mutual retraction method to get it removed. eBay is bass-ackwards.
Nowhere did it say that this auction does not ship to outside of US.
Ken, that is simply not true. I promise that this is the last time that I post the following screen shot. However, PLEASE read what I circled in red and underlined in red. I have since changed my written terms for those who have trouble understanding plain English, but I will not agree with you that I "made a mistake" that warranted a negative feedback. I will state for the record that my mistake, if any, was not being 100% explicit so that there could be no confusion. Maybe I should have my auctions translated into 30 other languages to avoid future confusion and negatives. You know, kind of like when you call American Health Insurance and the first thing you here is instructions in Spanish, followed by English.
<< <i>Nowhere did it say that this auction does not ship to outside of US.
Ken, that is simply not true. I promise that this is the last time that I post the following screen shot. However, PLEASE read what I circled in red and underlined in red. I have since changed my written terms for those who have trouble understanding plain English, but I will not agree with you that I "made a mistake" that warranted a negative feedback. I will state for the record that my mistake, if any, was not being 100% explicit so that there could be no confusion. Maybe I should have my auctions translated into 30 other languages to avoid future confusion and negatives. You know, kind of like when you call American Health Insurance and the first thing you here is instructions in Spanish, followed by English.
Dennis, red lines "after the fact" doesn't mean that what was there wasn't confusing. Hell, you could do a poll of ebayers and probably 50% would agree with me and the others with you. The simple fact is that it was confusing.
<< <i>
<< <i>Nowhere did it say that this auction does not ship to outside of US.
Ken, that is simply not true. I promise that this is the last time that I post the following screen shot. However, PLEASE read what I circled in red and underlined in red. I have since changed my written terms for those who have trouble understanding plain English, but I will not agree with you that I "made a mistake" that warranted a negative feedback. I will state for the record that my mistake, if any, was not being 100% explicit so that there could be no confusion. Maybe I should have my auctions translated into 30 other languages to avoid future confusion and negatives. You know, kind of like when you call American Health Insurance and the first thing you here is instructions in Spanish, followed by English.
Dennis, red lines "after the fact" doesn't mean that what was there wasn't confusing. Hell, you could do a poll of ebayers and probably 50% would agree with me and the others with you. The simple fact is that it was confusing. >>
And, if it wasn't confusing, you wouldn't have changed future auctions.
OK, so send pictures of Gene Simmons and Mick Jagger, and see if he notices.
I did agree that it was confusing, but does that justify a negative? Terms are terms. And, once again, this is more about him not being able to pay for the auction than his location. I agreed to ship to India for him, but he couldn't pay in an acceptable manner.
UPDATE:
received two new messages from Rajan today. Keep in mind that I have not communicated with him at all and I have not yet left feedback.
Hi ! Its me again with all the best wishes may you carry all the assets with you !
Regards,
Rajan
---------------------------------------------------------------
Hi ! the hiers of the estate of Ollie Johansen, Big shots ? but for how long, always, forever ?you are not the one from Ollie Johansen.I am depressed & hate you.
<< <i>I did agree that it was confusing, but does that justify a negative? Terms are terms. And, once again, this is more about him not being able to pay for the auction than his location. I agreed to ship to India for him, but he couldn't pay in an acceptable manner.
UPDATE:
received two new messages from Rajan today. Keep in mind that I have not communicated with him at all and I have not yet left feedback.
Hi ! Its me again with all the best wishes may you carry all the assets with you !
Regards,
Rajan
---------------------------------------------------------------
Hi ! the hiers of the estate of Ollie Johansen, Big shots ? but for how long, always, forever ?you are not the one from Ollie Johansen.I am depressed & hate you. >>
The guy's a freak. I'd forward these to eBay so he can go bye, bye.
Numisma, wear you neg proudly and don't be afraid to take more of them in stride when you have idiotic buyers or sellers. The fact that outright crooks have FB ratings of 99% or higher (with hundreds of FB's) indicates that there are opportunities to improve.
roadrunner