How long to wait before questioning USPS about Registered Mail?
Barry
Posts: 10,100 ✭✭✭
So far it's been 10 days from PA to GA and no delivery. When is it time to call about it?
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Comments
I wouldn't be worried quite yet - give it a few more days.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My digital cameo album 1950-64 Cameos - take a look!
<< <i>It should NEVER take longer than 4 days from coast to coast >>
I wish that were actually true.
Barry,
The post office won't tell you anything until the 15 business day period is up and you have to file a claim.
Russ, NCNE
In honor of the memory of Cpl. Michael E. Thompson
<< <i>It should NEVER take longer than 4 days from coast to coast so I would absolutely recommend calling. >>
I have never, ever had a package take as few as 4 days coast to coast.
The average is 7 or 8 and the max has been more than 20.
<< <i>I have had Registered packages take as long as 10 calendar days to get from MI to PCGS.
I wouldn't be worried quite yet - give it a few more days. >>
Me too, except from pcgs to me and it was 12 days...
RYK
<< <i>You can open an investigation and they will track the location of your item ASAP. They will do that before 15 days, just to talk to your postmaster or call the 1-800 number. >>
I'm dealing with one right now, and already tried that. The response is "we don't have any more information than it shows on our web site".
Russ, NCNE
I knew it would happen.
<< <i>I have received coins in two days from New England
RYK >>
You're welcome.
<< <i>
<< <i>I have received coins in two days from New England
RYK >>
You're welcome. >>
...from JJ Teaparty.
(actually, it probably was from CRO)
<< <i>
<< <i>
<< <i>I have received coins in two days from New England
RYK >>
You're welcome. >>
...from JJ Teaparty.
(actually, it probably was from CRO) >>
I t had to be us - we're the only who use 'Rocket-Two-Day Shipping'.
CA (PCGS) to MA is always 7 + days. My last one 7 days.
Rookie Joe
Experience the World through Numismatics...it's more than you can imagine.
Registered mail is the king of shipping. Heads roll for registerd mail's...I know Im a mail man....
Registerd mail is the safest way to ship anything, period, well besides brinks....There is more accountability in one package then
1000 Delivery Comp priority mail shipments. Everyone who touches or comes into contact with that package must sign, initial and do paperwork....Everyone...Once finished theres more paper in that trail then a double roll of charmin....
Therefore the length of time is going to increase as well.....If your looking for speed, send it overnight....Security = Registered...
Registered is slow compared to everything else unless you get lucky and are a straight shot from hub to hub...
There is no rhyme or reson for short one time long the next....All has to do with trucks, transit etc as most registered mail is done via truck.
Matt
Antique Fishing Lures
<< <i>I have had Registered packages take as long as 10 calendar days to get from MI to PCGS.
I wouldn't be worried quite yet - give it a few more days. >>
Did you get tracking info or did you rely on when PCGS looged it in? They have gotten a lot better lately but I have seen as much as a week go by between when they actually received it and when it showed up as received. The deal with Registered USPS is that it has to be signed in and out and the delays should never take more than 4 days coast to coast. 3 days is what I have seen in 90% of the time and I have sent a lot believe me.
I'm not sure what the wait time (as the USPS has wait times on any tracking complaint) is for Registered, not having had to deal with this long of a delay, but the second that time is up I wpuld JUMP on it.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
<< <i>Did you get tracking info or did you rely on when PCGS looged it in? >>
I ship with a green return receipt card. I use the date that PCGS signed for the package at the PO, not when it shows on their website.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My digital cameo album 1950-64 Cameos - take a look!
Happy Rock Wrens
You're having delusions of grandeur again. - Susan Ivanova
Well, if you're gonna have delusions, may as well go for the really satisfying ones. - Marcus Cole
<< <i>I sent PCGS a package registered and priority mail, it took a full 7 days! >>
It's one or the other. Priority is not Reistered. Registered is not Priority.
<< <i>
<< <i>You can open an investigation and they will track the location of your item ASAP. They will do that before 15 days, just to talk to your postmaster or call the 1-800 number. >>
I'm dealing with one right now, and already tried that. The response is "we don't have any more information than it shows on our web site".
Russ, NCNE >>
Its scanned at every stop. They know where it is; they just don't want to tell you.
<< <i>
<< <i>
<< <i>You can open an investigation and they will track the location of your item ASAP. They will do that before 15 days, just to talk to your postmaster or call the 1-800 number. >>
I'm dealing with one right now, and already tried that. The response is "we don't have any more information than it shows on our web site".
Russ, NCNE >>
Its scanned at every stop. They know where it is; they just don't want to tell you. >>
There is some bureaucratic rule that the local office isn't suppose to divulge the status of a package but they will if you call the 800 number. Heck, I've had people at the receiving P.O. call me on the status after getting a case number by call 800-ask-usps.
<< <i> Its scanned at every stop. They know where it is; they just don't want to tell you. >>
Do you really believe that? Most USPS shipments are not updated until they are delivered. If the info was in the computer I believe it would show on the track shipment. they just don't scan them is my opinion. --Jerry
<< <i>
<< <i> Its scanned at every stop. They know where it is; they just don't want to tell you. >>
Do you really believe that? Most USPS shipments are not updated until they are delivered. If the info was in the computer I believe it would show on the track shipment. they just don't scan them is my opinion. --Jerry >>
They absolutely are scanned and they know the status along the way. I know from experience and not just once but multiple inquiries.
<< <i>
<< <i> Its scanned at every stop. They know where it is; they just don't want to tell you. >>
Do you really believe that? Most USPS shipments are not updated until they are delivered. If the info was in the computer I believe it would show on the track shipment. they just don't scan them is my opinion. --Jerry >>
Yea and no. Someone knows where it is but that info is never entered as Jerry says. Every single time the package has been delivered long before it shows status online. It's the very same thing with the Mint. I get my coins long before the status shows shipped. They are a bunch of lazy government workers with zero motivation to do the right thing. The fact that any letters are delivered or any coins are minted is a honest to God miracle!
<< <i>The safety and security of Registered mail is crap. PCGS sent correctly to my home in NJ and it was delivered to Great Adventure. The Park returned it and it was luckily redelivered to my home a day later. So much for the USPS. Mike >>
No one said it was 100% fool-proof, or perfect.
They said it was safer than any of the other options, which is true.
<< <i>
<< <i>
<< <i> Its scanned at every stop. They know where it is; they just don't want to tell you. >>
Do you really believe that? Most USPS shipments are not updated until they are delivered. If the info was in the computer I believe it would show on the track shipment. they just don't scan them is my opinion. --Jerry >>
They absolutely are scanned and they know the status along the way. I know from experience and not just once but multiple inquiries. >>
Me too. I was concerned once about a registered mailing and went down to my local PO branch. The gent got on the puter and told me exactly where it was. It was delivered that day. The only other thing he said was that they usually charge a fee for the service. In fact the other day I went and asked them to track a package from the insurance number and they were able to tell me it was delivered, etc.
<< <i>
<< <i>
<< <i> Its scanned at every stop. They know where it is; they just don't want to tell you. >>
Do you really believe that? Most USPS shipments are not updated until they are delivered. If the info was in the computer I believe it would show on the track shipment. they just don't scan them is my opinion. --Jerry >>
Yea and no. Someone knows where it is but that info is never entered as Jerry says. Every single time the package has been delivered long before it shows status online. It's the very same thing with the Mint. I get my coins long before the status shows shipped. They are a bunch of lazy government workers with zero motivation to do the right thing. The fact that any letters are delivered or any coins are minted is a honest to God miracle!
You are dealing with two different tracking systems. The USPS has their own internal system which gives them a lot more info than is available to you. I wish they would make it available like UPS does. The USPS can also track from the insurance numbers which is why its silly [unless meeting a PP requirement] to pay for DC or sig conf when sending an insured package.
I would welcome you at any day and time to do half of what I do or have done in a normal day....Can you tell me the last time you put in a 70+ hour week and have done it continually walking 5-10 miles in 100+ degree heat for months without a day off...Yes including Sunday (most dont know we deliver mail on Sunday, Express Mail)....O but you will say my mail man has a truck, well guess what we all dont have them and they dont have AC...Not a big deal in Michigan but come to Okalhoma, or Texas or Arizona.....When was the last time youve done your job and had a more then one 100+lb pit bull or rott or doberman trying to make a scooby snack out of you in your daily work environment. I could go on but I wont....You get my point
Yes you may have encountered a lazy one, as there are many as with any facet of life you may have met a jerk or you may have met someone who really didnt know, I didnt know the learning process or lack of conveyable information was a crime or a sure fire way to get labeled lazy.....
So Griv until you know what your talking about you can continue to revel in your bliss and watch your Archie Bunker Re-runs.....Or you might becareful who you deem lazy........Next your probably going to tell me its your tax dollars paying my salary. (Wrong again)
OK TO CLEAR UP SOME OF THE OTHER SPEW thats has insued here......
The US Tax Payer does not pay our salaries, our customers do, we are a self sustaining govt entity whos revenue pays our salaries.
Scans are not updated until the scanning device is cradeled, and sometimes wont push to the front end until that night when things are sychned, unless its attached to the network (IE The Window) We are ugrading the Scanning devices this year, some of the functions inside them are not live yet. However you now can view signitures like with UPS. And they will eventually (Depending on the Union) may light the GPS part of it as well, when that happens it may (I dont know) enable semi- real time scanning.
Yes what I see at my supervisor desk is not always what you see online.. Therefore sometimes we may be able to see a bit more. (Why these are not intigrated I dont know)
Registered Mail is the safest way to send anything, you can have your opinion but the facts are such.
The post office is the second or 3rd largest workforce in America. We have over 250,000 mail men and ladies alone. Now add to that clerck, mail handlers, drivers, techs managment, etc and most of all computers who sort your mail alon side of people and yes mistakes are going to happen...
People are not perfect and in a dynamic environment such as the Post office, which never closes, the job never gets done day after day it never stops 24/7 365 days a year we do a pretty good job, not perfect but if you walked a mile in our shoes you would understand.
A registered Mail piece is always sent 1st class unless its over 13oz then it gets upgraded to priority. (Doesnt mean its gets there faster just gets to take precident on vehicles over lesser class) So Ebay Trader your statment is false.
There is no hidden BS garbage or code or rule about we know and dont want to tell you....
I more then welcome those who dont think we do a bad job and charge too much ....Try to get your letter from LA to NY for 41 cents on your own....More power to you....After youve deliverd yours I got a stack for you too....
Lastly I am proud to do what I do, Ive been a 6 figure a year VP and was until after 9-11 and I dont miss any of that, I get to do what I believe is a great job and I personally work hard, sometimes too hard to do a good job every day and help in every way I can to make up for some of those who dont...See Griv when some people see lazy people they get lazy too and generalize statments instead of address thier lack of knowledge theres other of us who see lazy people and try to compisate by going above and beyond to do the right thing.....
Why it takes as long as it does sometimes is irrelevent, it gets there (Yes you may have aver heard about 1 not getting there but thats the exception not the rule). There is no rhyme or reason other then its a dynamic enviroment never the same changes from minute to minute...
If you want speed send it a different way its that simple....Registered is not about speed.
Matt (Proud Mail Man/Supervisor)
Antique Fishing Lures
Matt, I agree with you. They've never done it, they don't have a clue. I was a mailhandler at the BMC in Minnesota for 21 yrs, now in payroll at the ASC.
<< <i>every registered mail packge I have received takes about 4-5 BUSINESS days. By the 10 BUSINESS day mark, I would see what's up. You can open an investigation and they will track the location of your item ASAP. They will do that before 15 days, just to talk to your postmaster or call the 1-800 number. >>
<< <i>Griv- Your ignorance is bliss.... And its dealing with people like you that help make them lazy who wants to help you, you probably are a screamer and hollarer (Notice I didnt say I) Folks who think they know it all and dont even have a remote idea but like to broadcast generalizations, stereotypes and garbage, Like all Postal Workers are Lazy!!....
etc. etc.
Matt (Proud Mail Man/Supervisor) >>
Let me add that the Postal Service is one of the most efficient U.S. Government operations there is. Since 1971 they have been self-sustaining, and are not a cost to the taxpayer. One reason they are efficient is they have to compete with UPS, Fed Ex, DHL, and other couriers, and do so effectively.
<< <i>Try to get your letter from LA to NY for 41 cents on your own....More power to you.... >>
I'm pretty sure that UPS and Fedex would like to give it a go, but it's illegal for them to make the attempt.
So when you see a UPS, Fed Ex box on your door its not always delivered by UPS etc....I bet in our office which services 25K people, 30 routes we deliver 100-150 UPS, Fed Ex, and DHL Packages a Day for them evn though I see them along side us all day long delivering to the same houses they brought packages for us to deliver to...Doesnt sound like they want to deliver them to me?
Antique Fishing Lures
<< <i>Did you know we deliver UPS, Fed EX, DHL, Beaver and many other carriers packages, not letters, for them....
Doesnt sound like they want to deliver them to me? >>
Sounds like they use whatever method is most practical for a particular delivery, which would help keep costs down. What's not to like about that?
I'll bet they could probably even get a letter from LA to NY for less than 41 cents if the post office didn't have a legal monopoly on that type of service.
<< <i>It should NEVER take longer than 4 days from coast to coast so I would absolutely recommend calling. >>
Registered regularly takes 4 days or more to reach destinations. At 10 days, I'd start calling, but I don't think you can make a claim with them until 14 days.