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Anyone else find Ebay Powersellers begging for feedback annoying?
coinpictures
Posts: 5,345 ✭✭✭
[RANT ALERT]
I'm one of those that, as a seller, I routinely leave feedback for a buyer when I ship their package, unless there are red flags that put me off (or I forget, which occasionally happens
).
If someone doesn't ever leave feedback for me, fine, it's no biggie. I don't actively seek feedback from people I have bought from or sold to... it seems petty and/or desperate.
Today I got an email from a powerseller:
"Thank you for purchasing XXXXXXXXXXXXXX. Please leave feedback for me on eBay and I'll do the same for you. Take this opportunity now and help build a better eBay community."
Maybe it's just me, but I found it cloying as well as annoying. Putznut won't leave feedback for me until I leave some for him first, thus putting the onus on me to "help built a better eBay community"... apparently it's the sole responsibility of buyers to make eBay a better place.
I was going to leave positive feedback, as I'm happy with the merchandise, but I think now I will refrain from giving any feedback, just as a silent "protest" against nagging for feedback...
I'm one of those that, as a seller, I routinely leave feedback for a buyer when I ship their package, unless there are red flags that put me off (or I forget, which occasionally happens
).If someone doesn't ever leave feedback for me, fine, it's no biggie. I don't actively seek feedback from people I have bought from or sold to... it seems petty and/or desperate.
Today I got an email from a powerseller:
"Thank you for purchasing XXXXXXXXXXXXXX. Please leave feedback for me on eBay and I'll do the same for you. Take this opportunity now and help build a better eBay community."
Maybe it's just me, but I found it cloying as well as annoying. Putznut won't leave feedback for me until I leave some for him first, thus putting the onus on me to "help built a better eBay community"... apparently it's the sole responsibility of buyers to make eBay a better place.
I was going to leave positive feedback, as I'm happy with the merchandise, but I think now I will refrain from giving any feedback, just as a silent "protest" against nagging for feedback...
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Comments
<< <i>Neg him.
Heh... that might be a weeeeeee bit extreme...
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Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
And if we were face to face, I'd say ; "Oh, thank you. If ya want to sell it, let me know... I'll buy it back"
Kindly,
Joe
``https://ebay.us/m/KxolR5
<< <i>"Thank you for purchasing XXXXXXXXXXXXXX. Please leave feedback for me on eBay and I'll do the same for you. Take this opportunity now and help build a better eBay community." >>
As eBay nonsense goes, this one's pretty minor. At least he said "please"...
<< <i>You think it's bad now? Wait until the new feedback scheme kicks in. "Please be sure to give me all 5's for my feedback blah blah blah..." Intimidated buyers will end up complying to avoid retaliatory negs for ratings that cause a dip in the Power Seller's™ stars. Audi dealers/service routinely beg for "all 5's" on their customer feedback surveys, since anything less is counted as a bad score. >>
The new feedback scheme is ridiculous.
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``https://ebay.us/m/KxolR5
<< <i>i'm happy to leave feedback when the transaction is complete; meaning the item has arrived safely and the customer his happy and satisfied. >>
<< <i>I remember seeing one eBayer with a negative feedback with the remark "HERE'S YOUR FEEDBACK. ARE YOU HAPPY NOW?" I guess it just doesn't pay to bug some people for feedback.
I wasn't quite as unhappy as your example, but I recently had someone write me three times asking for positive feeback on a $4.99 sale. I'd planned to not leave feedback at allsince the coin was not properly attributed, but since he kept asking, I eventually had to relent.
Sean Reynolds
"Keep in mind that most of what passes as numismatic information is no more than tested opinion at best, and marketing blather at worst. However, I try to choose my words carefully, since I know that you guys are always watching." - Joe O'Connor
What the heck does this have to do with coins ? Whine about eBay somewhere else !
<< <i>What the heck does this have to do with coins ? Whine about eBay somewhere else !
Everything. I would bet that 90% of the people currently logged into this board buy or sell coins on e-bay in someway.
As a seller, I post feedback as soon as the buyer pays for the item. He/She has completed their end of the transaction.
As a buyer, I post feedback when I have recieved the item and have recieved feedback
from the seller.
If I don't recieve feedback from the seller, I just go about my business.
I think that some sellers like to withhold positive feedback to insure that they get positive feedback.
<< <i>
<< <i>What the heck does this have to do with coins ? Whine about eBay somewhere else !
Everything. I would bet that 90% of the people currently logged into this board buy or sell coins on e-bay in someway. >>
Sorry, not good enough. The original topic, and subsequent discussion, has nothing to do with Coins. It's all about eBay and feedback.
He went on to tell me that I should leave him some and that he would then leave me some.
DELETE.
Feeback anymore is about useless
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<< <i>
<< <i>What the heck does this have to do with coins ? Whine about eBay somewhere else !
Everything. I would bet that 90% of the people currently logged into this board buy or sell coins on e-bay in someway. >>
Sorry, not good enough. The original topic, and subsequent discussion, has nothing to do with Coins. It's all about eBay and feedback.
Even though most of the discussions are assumed to be based on experience buying and selling coins on e-bay?
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<< <i>
<< <i>
<< <i>What the heck does this have to do with coins ? Whine about eBay somewhere else !
Everything. I would bet that 90% of the people currently logged into this board buy or sell coins on e-bay in someway. >>
Sorry, not good enough. The original topic, and subsequent discussion, has nothing to do with Coins. It's all about eBay and feedback.
Even though most of the discussions are assumed to be based on experience buying and selling coins on e-bay? >>
If I don't hear from the buyer by e-mail and they don't leave feedback I am left wondering what is wrong. I don't dare leave them positive feedback because they could very well be waiting for that so they can leave a negative based on whatever unknown criteria they feel I have failed on. I am not "holding feedback hostage," merely protecting my bottom line. There are too many crazies out there who will neg you as soon as you pos them. Been there, done that, not making that mistake again.
I sell computer equipment and occasionally coins. Used computer equipment may or may not work as intended and I state in my ads that I may not have a way of testing said equipment. I used to leave pos feedback upon payment, but had a few bad apples ruin that by leaving negs without first contacting me about equipment that did not work right when they received it. Had they contacted me, I would have gladly refunded their purchase price AND shipping and in most cases not required that they ship it back to me.
So, I never feel slighted in the least when ANY seller writes to me reminding me to leave feedback. Like I said, it is very important that everyone leave descriptive feedback, pos or neg.
Jonathan
If I am the seller, I leave a feedback as soon as I am payed and hope for a positive when the good I sold reaches them and they are satisfied.
As it is, there's a lot of intimidation and "feedback hostage-taking" associated with eBay. Many people who honestly want to leave a neg cannot because they are afraid (rightly so) of getting a retaliatory neg. A short time limit before both feedbacks post simultaneously would eliminate that and free people up to be honest.
That said, it would also free people up to be a$$holes about it and leave negs just to be jerks without fear of reprisal. I'm not sure I even want my 'suggestion' to take effect, but I think overall, it would result in more honesty in the feedbacks.
<< <i>If I am a buyer and pay immediately, I expect a positive feedback upon paying. I in return, upon receiving the goods will leave a positive for the seller.
If I am the seller, I leave a feedback as soon as I am payed and hope for a positive when the good I sold reaches them and they are satisfied. >>
One of my biggest "beefs" with some, a minority I might add, eBay Sellers, is waiting for me, as a buyer, to leave F/B first. It ain't gonna happen & I don't care how good the seller is, he's not getting any of my business in the future. I do a lot of selling on eBay & once the buyer has fulfilled his end of the contract by making prompt payment, F/B is left. Been doing it for almost 7 years & never had an issue.
Of course there are exceptions when selling, but in 98.5% of the time, the above is the rule that I abide by. We all need to protect our investments against scammers, con artists, bidders with Nigerian addresses, no F/B buyer bidding on a $5,000+ item etc.
Steve
<< <i>OPA why wouldn't you still buy from him/her? If the seller is good I'd continue to buy, to heck with feedback at that point.
Steve >>
On eBay, there are lots of good sellers offering the same or similar products. I'll stick with the ones who leave F.B. after I've completed my end of the agreement. Furthermore, I have never made a purchase on eBay w/o leaving F/B.
Here's an example. A member with ZERO feedback just registers & makes a B-Line straight for me. In spite of all the sellers there are on eBay as well as a myriad of items to wade thru, such an eBayer if he or she is truly new, would be totally lost (Common Sense) and certainly NOT coming straight for me. These, I do not leave feedback for as newbies are very unpredictable. They just do not know the system.
Another - Member with an "agenda" keeps coming back, using different IDs. I recognize addresses, conduct searches and sure enough, it's one of these wise-guys. I'll let them in and alert eBay - next thing you know "Bye-Bye Bruddah!" A few attempts like this & they're done. "Done" as in won't be back for good!
It's like this for me. I do not appreciate the possibility of being held at the mercy of someone similar to our fellow member who voiced his displeasure over the weekend, with a seller whom he perceived as being a candidate for being negged over PVC on a certified coin that came with a return policy. I do not want buyers/customers like this anywhere around me.
Like those old posters used to read, "We reserve the right to refuse service to ANYONE." So it is with me.
Say, "You wanted feedback, here it is".
Ray
"What are you buying on eBay? Physical items (i guess we're assuming coins here), Or feedback ??"
This feedback issue has been discussed to death here. I wonder if this issue would get better results on one of the many eBay boards ?
<< <i>Ok, at the risk of contributing to this OT thread i'll ask this question:
"What are you buying on eBay? Physical items (i guess we're assuming coins here), Or feedback ??"
This feedback issue has been discussed to death here. I wonder if this issue would get better results on one of the many eBay boards ?
Slow day ... Spring weather is finally here ... nothing exiting going on anywhere ... could be the reason.
<< <i>As a seller, I post feedback as soon as the buyer pays for the item. He/She has completed their end of the transaction.
As a buyer, I post feedback when I have recieved the item and have recieved feedback
from the seller.
If I don't recieve feedback from the seller, I just go about my business.
I think that some sellers like to withhold positive feedback to insure that they get positive feedback. >>
IMO, a buyer's end of the transaction is not when they make payment...much can happen between the payment and the receipt of the item. What if buyer receives a coin, tries to make a switch and return?
What if a buyer claims non receipt yet it is signed for? What if buyer claims package arrived, was signed for but when they got home they found the package was empty?
Or they are unhappy and wish a refund? No problem...but if they go off the 'deep end' and do not give me a chance to make things right and then want to file claims...well...is that a "Positive Transaction"?
All these things have happened to me...
Now, I do not need feedback from a buyer before I give feedback...I simply want to know if the item arrived and the buyer is satisfied.
As for sellers, I give them feedback upon receipt of items (or hassle free receipt of refund, if a return is needed).
Ebay feedback is mostly meaningless as many folks do not want to get a neg in return. I have left neutral feedback when I did not like the way a transaction was handled...the seller went out of his mind...totally nuts...
If I get a coin that is represented as problem free and it shows up chewed or cleaned...and then have to schlep to the PO to return the coin and the seller only refunds the hammer price...folks, this is not a Positive experience and I will not give seller a positive.
<< <i>You think it's bad now? Wait until the new feedback scheme kicks in. "Please be sure to give me all 5's for my feedback blah blah blah..." Intimidated buyers will end up complying to avoid retaliatory negs for ratings that cause a dip in the Power Seller's™ stars. Audi dealers/service routinely beg for "all 5's" on their customer feedback surveys, since anything less is counted as a bad score. >>
What is up with corporate America and the "anything less than perfect is unacceptable" pseudo-ethic? I had the same experience with my car salesguy. He was freaked out that his buyers would give him anything less than perfect scores ("I have to dig myself out of a deep hole with just one bad score"). This morning I had to go through a gauntlet of "did the front desk clerk seem cheerful? Know everything under the sun? Would you deal with this person again?" just because I booked a hotel room. (Ratings were 1 to 5, of course. And the clerk instructed me to please leave fives, of course.)
The numbers really don't mean anything unless there's specific constructive criticism attached. And there's something deeply whacked out about the thought that if you're ever anything less than perfect, that you need to get a new job.
I aspire to 4's to 4.5's on the new ebay system. If anything, that will look credible.
"
I agree with others that have said that a buyer leaving feedback indicates that the product has arrived and the buyer is satisfied.
I'd say 90% leave feedback. I will send one email asking if they got the package, if so leave feedback. Some ignore it, others leave feedback and still others only send an email saying the package arrived and they are satisfied. For those that only respond with an email, I will leave feedback, even if they do not.
I only want a response saying they got the package and feedback is the easiest way. There are already a ton of emails to keep track of, I don't need one more.
<< <i><< You think it's bad now? Wait until the new feedback scheme kicks in. "Please be sure to give me all 5's for my feedback blah blah blah..." Intimidated buyers will end up complying to avoid retaliatory negs for ratings that cause a dip in the Power Seller's™ stars. Audi dealers/service routinely beg for "all 5's" on their customer feedback surveys, since anything less is counted as a bad score. >> >>
This is so true. Because as we all know here on the forum, there are two different camps were FB is concerned. And both can take a rather harsh and personal attitude toward others not within their camp. To the point of Blocked Bidder in some cases. All over the race to get/give FB first. It really makes no sense when the item purchased is what should be the primary concern. But what is going to happen is that everything relating to customer service will average out IMO Maybe a little higher for those willing to take a hit every now and then.
But, it is going to be different in different category's. So in the end it is just going the make the single neg or two a not issue if people put more faith the five point system. No one will have all 5's, It's the way it should be.
Still no feedback from this seller. The argument that sellers only withhold feedback to make sure the buyer is happy is a load of crap.
Russ, NCNE
It's not just you. It really is annoying...
<< <i>As a seller, I post feedback as soon as the buyer pays for the item. He/She has completed their end of the transaction. >>
I'm sure I've seen this discussed here before, but I feel the buyer has more to do than just make payment. If after receiving the coin, they become unreasonable, try to demand partial refunds, etc. I don't feel I can fairly evaluate the quality of the buyer by payment alone. In feedback the seller gets mentions of shipping speed, packing, accuracy of description, quality of merchandise, etc. The buyer gets mention in feedback of fast payment, great ebayer, great to deal with, top notch, etc. I just don't feel I can judge how good or bad they are until I am sure they aren't going to explode into an unreasonable fit for no apparent reason upon receiving their item.
Others feel different and I understand, this is just how I prefer to do it.
I feel the proper way for feedback to work, is the buyer should leave feedback first, then the seller replies.
This way, both parties have the transaction complete before they reply and also, there can no "blackmail" or "games being played" by either party.
"“Those who sacrifice liberty for security/safety deserve neither.“(Benjamin Franklin)
"I only golf on days that end in 'Y'" (DE59)
Want a positive feedback? SHIP it in a timely fashion- I'm not going to complain about a slabbed item that I bid on and won or made an offer that YOU accepted- but to pay for it in 1 day and then have to WAIT 28+ days for that item is truly bullcrap.
Oh and to top it off- if I send YOU Mr. Powerseller a message as to when item is going to ship=3-4 days after you have had my pymnt from Paypal- I as a buyer EXPECT you to be HONEST and more importantly CIVIL about the transaction- don't send a stupid response back "I was on vacation, I had over 100 items for sale or I'll get to it when I feel like it"- that type of 'tude will get what you justly deserve- an Ebay response, and a strike from the holy.
I'm not perfect in life- but it is MY money that I'm throwing out there, and if you want to take that one shot at being a thief- trust me, I'll haunt you til I get either the item or my refund.
There now I have ranted. I'm going to eat dinner.
<< <i>Asking for feedback is intrusive and annoying, I agree.
I feel the proper way for feedback to work, is the buyer should leave feedback first, then the seller replies.
This way, both parties have the transaction complete before they reply and also, there can no "blackmail" or "games being played" by either party. >>
<< <i>IMO, a buyer's end of the transaction is not when they make payment...much can happen between the payment and the receipt of the item. What if buyer receives a coin, tries to make a switch and return?
What if a buyer claims non receipt yet it is signed for? What if buyer claims package arrived, was signed for but when they got home they found the package was empty?
Or they are unhappy and wish a refund? No problem...but if they go off the 'deep end' and do not give me a chance to make things right and then want to file claims...well...is that a "Positive Transaction"?
All these things have happened to me...
Now, I do not need feedback from a buyer before I give feedback...I simply want to know if the item arrived and the buyer is satisfied.
As for sellers, I give them feedback upon receipt of items (or hassle free receipt of refund, if a return is needed). >>
I am in complete agreement.
<< <i>
<< <i>As a seller, I post feedback as soon as the buyer pays for the item. He/She has completed their end of the transaction. >>
I'm sure I've seen this discussed here before, but I feel the buyer has more to do than just make payment. If after receiving the coin, they become unreasonable, try to demand partial refunds, etc. I don't feel I can fairly evaluate the quality of the buyer by payment alone. In feedback the seller gets mentions of shipping speed, packing, accuracy of description, quality of merchandise, etc. The buyer gets mention in feedback of fast payment, great ebayer, great to deal with, top notch, etc. I just don't feel I can judge how good or bad they are until I am sure they aren't going to explode into an unreasonable fit for no apparent reason upon receiving their item.
Others feel different and I understand, this is just how I prefer to do it. >>
Also in complete agreement with this.
<< <i>I'm happy to leave feedback when the transaction is complete; meaning the item has arrived safely and the customer is happy and satisfied. >>
When I first started out on eBay, as a buyer, I just figured that's how it should work. Of course, I also always emailed the seller to let him know that the coin arrived safely and that I was satisfied. Just seemed like proper etiquette, to me.
I believe that feedback shouldn't be left until the transaction is finished, which, to me, is after the item is paid for, the item is recieved, and the buyer is satisfied. In this scenario, it is the buyer who deems the transaction completed.
<< <i>I just wish the Powerscrewers would send the dang item in a timely fashion when they have already recieved there money for such.
Want a positive feedback? SHIP it in a timely fashion- I'm not going to complain about a slabbed item that I bid on and won or made an offer that YOU accepted- but to pay for it in 1 day and then have to WAIT 28+ days for that item is truly bullcrap.
Oh and to top it off- if I send YOU Mr. Powerseller a message as to when item is going to ship=3-4 days after you have had my pymnt from Paypal- I as a buyer EXPECT you to be HONEST and more importantly CIVIL about the transaction- don't send a stupid response back "I was on vacation, I had over 100 items for sale or I'll get to it when I feel like it"- that type of 'tude will get what you justly deserve- an Ebay response, and a strike from the holy.
I'm not perfect in life- but it is MY money that I'm throwing out there, and if you want to take that one shot at being a thief- trust me, I'll haunt you til I get either the item or my refund.
There now I have ranted. I'm going to eat dinner. >>
Tom,
Tell us how you REALLY feel
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment