Registry Set Rejection of a coin??

ar18

I have a high point coin I purcheased and it says it is regerstered in someone elses set, how do I get this removed??

FatMan

Email PCGS and they will contact the prior owner and have him/her remove it from their set.

xbob

If you can, include a digital photo of the front and back of the slab when you email them. Then if the original owners don't take it out of thier registry within a week or two, PCGS will do it for them provided they've seen your pics.

Happened to me twice but got taken care of easily.

edit: I see below that no one else needed pics. Maybe because I was new to the registry? They did ask me for pics. Oh well, it still got taken care of and that's all that matters.

joeyuk

Once I got a phone call.

It was right before registry deadline and I purchased a high grade coin on e-bay.
I entered the cert. number from the auction page but was sent a similar coin
just as nice in the same grade. A 1981-S ms66 SBA.

Russ

bj@collectors.com

Russ, NCNE

slipgate

You don't need any pics, I just asked via email and included the cert # and the date I bought it. Within a few hours it was released. I did this 3 times.

sweetwilliet

This is the one circumstance where customer service is excellent at PCGS, at least so far in my experience. I have done it about 3 times, and the coins were released within a day or two by the previous owner. I did not have to send pics, but it couldn't hurt.

Russ

<< <i>This is the one circumstance where customer service is excellent at PCGS >>



That's because BJ is in charge of it. If all of PCGS were staffed by BJ's and Carol's, our dealings would be Heavenly.

Russ, NCNE