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I AM TICKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am as ticked off as I have ever been in this hobby.

Monday night I listed a 1954 Topps Complete Set on Ebay. Tonight, after the bidding was over $1,000.00, the item got cancelled. The thing is - I have no idea why. PLEASE HELP. I sent them a message. Hopefully they will reply soon.

First, I will post an exact copy of my description. Then I will post their "reason" why the auction was pulled. Then I will post my reponse. Hopefully you guys can help.

AUCTION TITLE AND DESCRIPTION.

1954 Topps Complete Set - Hank Aaron Ernie Banks RC's


Up for auction is this 1954 Topps Complete Set. This set has rookie cards of three of the greatest to every play baseball – Hank Aaron, Ernie Banks, and Al Kaline. I have taken the time to grade each card in the set. In my opinion, this is how the set breaks down –

EXMT – 6
EX – 51
VG-EX – 47
VG – 72
GD – 47
PR-FR – 17

Here are some of the key cards and my opinion of the grade.

128 Hank Aaron RC – VG
94 Ernie Banks RC – VG
1 Ted Williams – VG-EX
90 Willie Mays – GD
250 Ted Williams – VG-EX
201 Al Kaline RC – GD
10 Jackie Robinson – VG
50 Yogi Berra – VG
132 Tommy Lasorda RC – VG
32 Duke Snider – VG
37 Whitey Ford – VG-EX
17 Phil Rizzuto – PR-FR
20 Warren Spahn – VG
13 Billy Martin – EXMT
30 Eddie Mathews – PR-FR
239 Bill Skowron RC – GD
45 Richie Ashburn – EX
102 Gil Hodges – PR-FR
70 Larry Doby – GD
3 Monte Irvin – VG-EX
7 Ted Kluszewski – EX
35 Jim Gilliam – GD
36 Hoyt Wilhelm – GD
139 John / Ed O’Brien – GD

I believe the grade to be accurate and not exaggerated. Please check my feedback and it will reflect that. If you have any questions or want a larger scan, please ask. Please check my other auctions. This set will be shipped securely in an album via Priority Mail.


THAT WAS MY TITLE AND DESCRIPTION.

HERE IS THE EMAIL AND MESSAGE THAT I GOT FROM EBAY.


Date: Fri, 12 May 2006 15:46:36 PDT

Dear shanehardy,

Thank you for your recent auction-style listing on eBay. Unfortunately, we removed the following item(s):

8808762499 - 1954 Topps Complete Set - Hank Aaron Ernie Banks RC's




The following information may help explain the reason for your listing(s) removal:

Misuse of brand names, trademarks, and logos is both illegal and against eBay policy. This includes inappropriate comparisons to a branded item, selling counterfeit or replica items, and keyword spamming.

Unauthorized replicas of brand name products are not permitted on eBay. It is both against the law and against eBay policy to sell replicas that have not been authorized by the manufacturer.

To review a tutorial pertaining to this policy, please visit the link below:

http://pages.ebay.com/help/tutorial/verotutorial/intro.html





Your eBay fees for this item have been credited to your account. All bidders on this item have been notified of its cancellation.

IMPORTANT NOTICE: Repeated violations of this or other eBay policies may result in the suspension of your account.

eBay understands that it can be frustrating to have a listing removed. If you have further questions, you can take the following steps:


Take eBay's brief tutorial on Intellectual Property Policies and VeRO
Read the ended listings FAQ at http://pages.ebay.com/help/confidence/vero-removed-listing.html
Ask eBay a question using the link on the above help page

Thank you in advance for your cooperation.

Regards,

eBay Trust & Safety



NOW, HERE IS MY RESPONSE THAT I SENT THEM.


Date: Fri, 12 May 2006 18:36:18 PDT


Topics

Message: Hello,

Please tell me what I did wrong in my listing. I have sold hundreds of items with similiar descriptions. I took the tutorial and no where did I see where I did anything wrong. This was a VERY, VERY expensive set that I had listed. It was an original 1954 Topps Complete Set of baseball cards. Please reply or you can call me at 270-642-2683. Please, I beg you to contact me. Thank you.

Shane (shanehardy)

Shane

«1

Comments

  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    HAVE I MENTIONED THAT


    I AM TICKED!!!!!!!!! imageimageimageimageimageimageimageimage

    Shane

  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    Does anybody have a phone number at Ebay where I can call and vent!

    Have I mentioned that I am TICKED!!!!!!!!!!!!!!!!

    Shane

  • ctsoxfanctsoxfan Posts: 6,246 ✭✭
    You got me, Shane. Everything seems kosher to me - please post their reply when you get it.
    image
  • Very weird but with Ebay who the hell can tell why they do what they do.
  • 800-717-EBAY (800-717-3229)
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    I'm on the phone now.

    Shane

  • Ebay sucks. This auction gets pulled, while scam auctions like "I found this card in my grandfathers attic and am selling it as a reprint" flourish........
  • Someone reported it!!!

    Had to be a newbee working tonight!

    WOW!

    I don't see anything wrong with it!
  • They made a mistake, pure and simple.
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    I just got off of the phone. All they did was step me through their help menu. There was nothing that he could do. He did, however, look at the auction and said that there was nothing wrong with it. He said that he collected himself.

    Shane

  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    He also said that the only ones that they check are auctions that are reported. You would think though that they would at least look at the auction first. How stupid. That auction was going for some high dollars, and they lost fees on it.

    Now, that I think about it, I had a recent non paying bidder. Before I even reported it (1958 Topps Maris RC), he was already a non registered user. I just wanted my fees back. About a week later, the guy emails me threatening me to remove his "strike" (whatever that is) or he would get someone to mess up my auctions (that's basically what he said). All I wanted was my fees refunded. I have also had two other auctions revoked in the past couple of weeks. Remember the 87 Donruss Bonds error PSA 8 that I had? That one got revoked for saying that I accepted cash and that I "keyword spammed" for my other auctions.

    I'd bet that's what happened. But still, you would think Ebay would at least look at it and see that it's legit.


    image

    Shane

  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    I think I forgot to mention something --- I'm ticked!

    Shane



  • That's the problem with ebay. Someone reports it and ebay will just remove listings!

    WHAT A JOKE!

    NOW I'M TICKED TOO!image

  • remove his "strike" (whatever that is)

    Don't remove his unpaid strike!

  • I've reported a TON of illegitimate auctions (key word spamming, counterfeits, etc.) and about 25% are actually pulled.

    Why on earth would they pull this legitimate auction? You have a good reason to be pissed off.
  • A761506A761506 Posts: 1,309 ✭✭✭
    That is the most ridiculous thing I have ever seen them pull. After I had a couple of mine pulled for having 1/1 in the title and another for stating that I accept cash in the listing, I can at least understand why they pulled the, albeit, crappy reasons.... but this is absurd.

    Why would someone report it? Is there any chance that the Banks or Aaron are counterfeits? Those 2 cards especially are highly counterfeited cards which really should be graded so the buyer doesn't have to worry about getting fakes, intentionally or unintentionally.



  • Is there any chance that the Banks or Aaron are counterfeits?


    How would ebay know they were counterfeits?
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    No, they are in no way counterfeits. Plus, there are tons of raw examples that have sold on Ebay. I think some jerk is reporting my auctions. I just can't figure out why Ebay would be so stupid.

    Shane

  • Ebay yanks auctions without checking them, but will let suspended users with 150 names keep going after reporting them because "we have found that there is not enough evidence to show that a violation has taken place"......
  • estangestang Posts: 1,337 ✭✭✭
    Calm down. Obviously a mistake was made... All is good & balanced in the world of ebay. Take a deep breath and grab yourself a vice to relax. Peace out homey
    Enjoy your collection!
    Erik
  • That's the problem with ebay. Someone reports it and ebay will just remove listings!

    Have you ever noticed the amount of griping that goes on here?? A link to report this..a link to report that..

    People have way too much time on their hands!!

    That's the problem..sooner or later a good Ebayer gets porked!! It's just bad Karma....

    If everyone's got so much time to police the boards and ebay and this and that...heck I can use 5 or 6 good people to scan....make use of your time...lol

    It hate the rip off artists as well...but I've got too much to do and no time to play internet detective....

    Maybe...just maybe..it was payback from someone that this board reported!!??!!
    HMMM conspiracy theory...

    I mean..everyone's always posting..."just reported it"....
  • BoopottsBoopotts Posts: 6,784 ✭✭


    << <i>That's the problem with ebay. Someone reports it and ebay will just remove listings!

    Have you ever noticed the amount of griping that goes on here?? A link to report this..a link to report that..

    People have way too much time on their hands!!

    That's the problem..sooner or later a good Ebayer gets porked!! It's just bad Karma....

    If everyone's got so much time to police the boards and ebay and this and that...heck I can use 5 or 6 good people to scan....make use of your time...lol

    It hate the rip off artists as well...but I've got too much to do and no time to play internet detective....

    Maybe...just maybe..it was payback from someone that this board reported!!??!!
    HMMM conspiracy theory...

    I mean..everyone's always posting..."just reported it".... >>





    I've considered this before at times as well. One thing I find ironic is that while the Beckett boards take all kinds of abuse here ('what a bunch of illiterates', 'who wants to go post with a bunch of kids', etc.) those boards are FAR MORE hobby oriented, on the whole, than these are. Over there it's mostly about box breaks and big pulls-- the exact kind of thing that the hobby is, on some level, supposed to be about. I hate to say it, but there's a palpable vibe of excitement on the Beckett boards. It's seems populated by guys who really, really like buying cards, and really like sharing them. Just about everyone has something called a 'trade bucket', which apparently is a web page of the cards they have that they'd like to trade in exchange for cards of the players/ teams they're collecting. We talk a lot here about how it used to be in the 'good old days', when you used to break packs and trade cards with your friends, and yet the closest thing you'll find to that is on the boards which many people here like to ridicule.

    On these boards, by contrast, it frequently feels like a bunch of grumpy middle aged men who take too much guff from their wives, their kids, their boss, etc., and have decided they AREN'T going to take it on Ebay. Now understand I'm not calling anyone out in particular; much less the original poster, who obviously has been victimized by yet another random act of Ebay stupidity. But the volume of threads here that in one way or another involve a beef either with Ebay itself or with one of its members is certainly seems out of proportion when compared to the number of 'why I love collecting cards' threads.
  • Well stated!!!

  • MorrellManMorrellMan Posts: 3,241 ✭✭✭
    Frank Frank - I can't believe you all are missing ebay's point. Look at this clearly deceptive title:

    1954 Topps Complete Set - Hank Aaron Ernie Banks RC's

    Okay, so you had the complete set in the auction, you had the Aaron in the auction, you had the Banks in the auction. Am I missing where you have the RC Cola in the auction? Shameless keyword spamming.

    Mark (amerbbcards)


    "All evil needs to triumph is for good men to do nothing."


  • << <i>

    << <i>That's the problem with ebay. Someone reports it and ebay will just remove listings!

    Have you ever noticed the amount of griping that goes on here?? A link to report this..a link to report that..

    People have way too much time on their hands!!

    That's the problem..sooner or later a good Ebayer gets porked!! It's just bad Karma....

    If everyone's got so much time to police the boards and ebay and this and that...heck I can use 5 or 6 good people to scan....make use of your time...lol

    It hate the rip off artists as well...but I've got too much to do and no time to play internet detective....

    Maybe...just maybe..it was payback from someone that this board reported!!??!!
    HMMM conspiracy theory...

    I mean..everyone's always posting..."just reported it".... >>





    I've considered this before at times as well. One thing I find ironic is that while the Beckett boards take all kinds of abuse here ('what a bunch of illiterates', 'who wants to go post with a bunch of kids', etc.) those boards are FAR MORE hobby oriented, on the whole, than these are. Over there it's mostly about box breaks and big pulls-- the exact kind of thing that the hobby is, on some level, supposed to be about. I hate to say it, but there's a palpable vibe of excitement on the Beckett boards. It's seems populated by guys who really, really like buying cards, and really like sharing them. Just about everyone has something called a 'trade bucket', which apparently is a web page of the cards they have that they'd like to trade in exchange for cards of the players/ teams they're collecting. We talk a lot here about how it used to be in the 'good old days', when you used to break packs and trade cards with your friends, and yet the closest thing you'll find to that is on the boards which many people here like to ridicule.

    On these boards, by contrast, it frequently feels like a bunch of grumpy middle aged men who take too much guff from their wives, their kids, their boss, etc., and have decided they AREN'T going to take it on Ebay. Now understand I'm not calling anyone out in particular; much less the original poster, who obviously has been victimized by yet another random act of Ebay stupidity. But the volume of threads here that in one way or another involve a beef either with Ebay itself or with one of its members is certainly seems out of proportion when compared to the number of 'why I love collecting cards' threads. >>



    The main problem with this board, as I've stated before, is that 90+% of the members here scoff and turn their noses up at "shiny new stuff" while the Beckett boards seem to be less snooty.
  • What is the deal with taking cash as a form of payment?

    Have I missed something somewhere?
    Move along folks.......Nothing to see here.
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    It is against Ebay's policy to "solicite cash".

    I see you guy's point about the negativity. I don't believe I have been involved before. Please, let's get back on track. I have contacted Ebay last night. Still no reply.

    I'm getting just a little antsy. Probably nothing I can do though.

    Shane

  • OnlypsahockeyOnlypsahockey Posts: 1,479 ✭✭
    Shane, I feel your pain .

    I suggest sending Feebay an email including a copy of the non registered guys threatening email. I'd also tell them that you are relisting the item and if they pull it again you will cease to list items on their site.

    You have to tug at their wallet to get their attention.

    I had a similar problem with multiple auctions getting yanked for accepting cash and 1/1 in the title. I basically told them I'd stop listing if it continued and I haven't had a problem up to now.

    Best of luck, Bob C.
    57 Topps (83%) 7.61
    61 Topps (100%) 7.96
    62 Parkhurst (100%) 8.70
    63 Topps (100%) 7.96
    63 York WB's (50%) 8.52
    68 Topps (39%) 8.54
    69 Topps (3%) 9.00
    69 OPC (83%) 8.21
    71 Topps (100%) 9.21 #1 A.T.F.
    72 Topps (100%) 9.39
    73 Topps (13%) 9.35
    74 OPC WHA (95%) 8.57
    75 Topps (50%) 9.23
    77 OPC WHA (86%) 8.62 #1 A.T.F.
    88 Topps (5%) 10.00
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    Still no reply from Ebay. The high bidder just emailed wondering what went wrong.

    Shane


  • You will not hear from ebay again.

    Just relist it.
  • had the same thing happen to me the other day... my auction ran for 3 days and it winds up canceled AND my account suspended to boot. I had listed a large lot of PSA Bary Bonds rookies (130), pictured them AND listed every card and their serial numbers. Their final explaination, I violated the listing rules - no details, no explaination, it was just that i violated the listing rules and they chose to close the auction and I guess made sure I couldn't relist it either by suspending the account.

    MY thought was that is was "too large" and "too expensive" to actually have? 130 cards, alost 60 PSA 10s and most of the remainder PSA 9s of the 1986 TT and 1987 Donruss opening day cards. I actually got an email from someone telling me to remove it and stop listing the counterfeit/fake PSA Bonds'.

    A Picture of them and all the serial numbers weren't good enough for him and apparently not for EBay either.

    Anyone interested in them beofre he breaks te record? image

    How does this crap happen? I pointed it out to them and of course mentioned that they are treating the good guys like crap yet allowing the 1000s of fraudulent auctions remain running every day.
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    Unbelievable. I have been selling on Ebay for 5 years, and have never had this happen before.

    I thought I would relist it, but then, what if they pulled it again? How do you get your account suspended?

    What was your feedback?

    Mine is 1,644 with 99.8% postive.

    Keep in mind, they said they only pull auctions that are reported by someone.

    Shane

  • 2100+ feedback 99.9%

    i guess that idiot who emailed me reported it and they pulled it. Really not right considering I pay them a commission and have since 1998, and not they have some 16 feedback moron report it as suspicious and I am the one who's wrong? F- 'em. and now they want me driver's license, a utility bill, etc etc to verify my identity. 8+ years and NOW they want to verify my ID over one questionable auction?

    I recall having a series of auctions pulled a few years ago and was told that if i relisted them and they were pulled again, the account is suspended for a min of 6 months... and i have seen friend's accounts suspended for less and they NEVER got them back.


  • << <i>What is the deal with taking cash as a form of payment?

    Have I missed something somewhere? >>



    I'm in the same boat here. I have seen hundreds of postings with " accept cash at buyers risk" in the listing. I've even said it myself a couple of times...Guess I am stopping that practice!

    Brian
    Collecting:
    Dallas Cowboys
    SuperBowl MVPs
    Heisman Trophy Winers
  • jimq112jimq112 Posts: 3,511 ✭✭✭


    << <i> Really not right considering I pay them a commission and have since 1998, and not they have some 16 feedback moron report it as suspicious and I am the one who's wrong? F- 'em. and now they want me driver's license, a utility bill, etc etc to verify my identity. 8+ years and NOW they want to verify my ID over one questionable auction?

    I recall having a series of auctions pulled a few years ago and was told that if i relisted them and they were pulled again, the account is suspended for a min of 6 months... and i have seen friend's accounts suspended for less and they NEVER got them back. >>



    Just happened to me too. They cancelled my bids and suspended me and my wife ( she buys collectibles) and said we needed to show all kinds of ID etc, or stay suspended.

    We're both done on ebay. Too much BS, too many idiots. The guy who was talking about beckett was probably right.

    I reported this 3 days before it ended. Campanella
    image
  • eBay has become such a nightmare lately. I have also thought about being done with it all together.

    I, too, got an auction pulled recently. Since I don't deal on ebay very often, I find it hard to believe that I made a buyer mad at me over a raw deal.

    The first thing that crossed my mind, more than a disgruntled buyer of mine getting back at me, was that a disgruntled seller got mad because his/her auction was pulled. And the person that reported that auction was a disgruntled seller with a recently pulled auction. A gigantic domino effect that all started with nothing to do with me, or any of my previous buyers.

    Just a thought.

    ~IMS
  • DeutscherGeistDeutscherGeist Posts: 2,990 ✭✭✭✭
    how does one report an auction?

    Does one go to the bottom of the page and click Security Center? I saw a link to "report this item." I used that.

    I had to practice this to see if I am right. I searched for keyword spammers on ebay by using "not PSA" in the search box. I chose 3 auctions that had that in their titles. I clicked on "report this item." I had to choose 3 prewritten statements about why I am reporting the auction. One time I had to specifically write the words that were being used as spam. Other times, just choosing the 3 prewritten statements was all that was required.

    Did I do it the right way? I placed those three auctions under "watch" to see if they really do go poof.
    "So many of our DREAMS at first seem impossible, then they seem improbable, and then, when we SUMMON THE WILL they soon become INEVITABLE "- Christopher Reeve

    BST: Tennessebanker, Downtown1974, LarkinCollector, nendee
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Some find this page helpful...............


    Text


    Steve
    Good for you.
  • DeutscherGeistDeutscherGeist Posts: 2,990 ✭✭✭✭
    on one of the auctions I reported, I used exactly the page you hyperlinked WinPither. I clicked on customer support and entered information.

    Other times, I just scroll to the bottom of an auction listing and report it that way.
    "So many of our DREAMS at first seem impossible, then they seem improbable, and then, when we SUMMON THE WILL they soon become INEVITABLE "- Christopher Reeve

    BST: Tennessebanker, Downtown1974, LarkinCollector, nendee
  • DeutscherGeistDeutscherGeist Posts: 2,990 ✭✭✭✭
    I placed the 3 listings I reported on my watch list. Only one of them is not there anymore. I assume it means it got pulled, right? The other one still has about 9 hours to go and one just ended. I guess those auctions finished or will finish successfully?
    "So many of our DREAMS at first seem impossible, then they seem improbable, and then, when we SUMMON THE WILL they soon become INEVITABLE "- Christopher Reeve

    BST: Tennessebanker, Downtown1974, LarkinCollector, nendee
  • schr1stschr1st Posts: 1,677 ✭✭
    Just a thought, Frank, but where did you list the item on eBay? Did you list it under sets or singles / rookies?
    Who is Rober Maris?
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    Since I can't see the auction anymore, I have to go on memory. I am almost 100% sure that I listed it under sets.

    Shane

  • schr1stschr1st Posts: 1,677 ✭✭
    That's would have been the only thing I could have thought of that would have been a problem for you, other than someone saying that your inclusion of the key RCs was keyword spam. I'm still very sorry that this had to happen to you though, and I'd raise holy hell with eBay about it.

    It's getting to the point where if you aren't a power seller, you might as well not even sell on eBay, as you'll never get someone to respond to your questions.



    << <i>Since I can't see the auction anymore, I have to go on memory. I am almost 100% sure that I listed it under sets. >>

    Who is Rober Maris?
  • DeutscherGeistDeutscherGeist Posts: 2,990 ✭✭✭✭
    I can't think of any reason why the auction could have been pulled. There was no keyword spam since its common sense to announce the key rookie cards of a set. Some people who are searching for rare rookies like those may not get any hits unless a set could come up in the search.


    I think it was a mistake on ebay's part. Some listings which are more obvious scams of some sort sometimes don't get pulled because of an oversight as well.

    Sorry, Frank that this happened to you.
    "So many of our DREAMS at first seem impossible, then they seem improbable, and then, when we SUMMON THE WILL they soon become INEVITABLE "- Christopher Reeve

    BST: Tennessebanker, Downtown1974, LarkinCollector, nendee
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    I wonder if Derek Jeter reads these boards?

    Steve

    edited to add:

    Sorry it happened btw.
    Good for you.
  • try calling them tomorrow if they haven't responded to your email, i'm really curious why they pulled it too.
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭


    << <i>I wonder if Derek Jeter reads these boards?

    Steve

    edited to add:

    Sorry it happened btw. >>




    Good one! imageimageimage


    He probably found it and thought my set was overrated!

    Shane

  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    lol

    I wanted to say that but did not want to bust ya marbles.

    Steve
    Good for you.
  • frankhardyfrankhardy Posts: 8,130 ✭✭✭✭✭
    UN-FREAKIN-BELIEVABLE!!!


    I just got a reply from Ebay. Here is the email.



    Hello Shane,

    Thank you for writing in about this ended item.

    Your items have been ended due to authenticity concerns by eBay. The
    auctions contain common traits that are associated with questionable
    listings. Specifically, the auctions are for high priced sports
    memorabilia that are commonly associated with counterfeits.

    We are extra careful with problematic sports card auctions. We are not
    in a position to judge the authenticity of items. As such, we cannot
    say for certain whether or not your card is authentic. As a reminder, a
    seller must know for certain that the item they are selling is
    authentic. To prevent a possible removal of your listing, we recommend
    you get this item authenticated or graded. Here is a link to
    authentication companies that eBay recommends:

    http://pages.ebay.com/help/community/auth-overview.html

    If you relist these particular items without authentication, the
    auctions may be at risk of being ended as well as a possible suspension.

    Again, thank you for taking the time to write to eBay's Trust and Safety
    department. I appreciate your continued help in keeping eBay a safe and
    fair place to trade.

    Regards,

    Alyn
    Community Watch Team
    eBay Trust & Safety

    Shane

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