Have you ever sent an email to a dealer to buy
millennium
Posts: 3,305
a coin.....and not get an answer? Even when you followed the link it said to email?.......
0
Comments
I still haven't heard anything.
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.
In honor of the memory of Cpl. Michael E. Thompson
Don't forget the possibility they never saw your e mail. None of the e mail system is 100% infallible. They can't know you wrote to them if something went wrong with the delivery.
KJ
<< <i>They can't know you wrote to them if something went wrong with the delivery. >>
Yes...I understand this....I sent another....I'll see what transpires...
<< <i>I guaranty that if the dealer saw the e-mail he would have responded. >>
and why would you "guarantee" such a thing?
<< <i>Yes...I understand this....I sent another....I'll see what transpires... >>
Ring 'em up on the blower.
Jerry
<< <i>Not to buy a coin. But I had a dealer ignore my phone calls, emails, and PMs here when I consigned some coins. I hated it since he stated we needed to make sure we communicated. Funny thing, he would post here on the boards while ignoring me.
Jerry >>
you should have "called him out" early on a Friday evening. It would have made for some excitement for the weekend.
Event 1: I PM'ed them asking to email me pictures and never got a response.
Event 2: One month later I received a rediculously low offer on some PCGS coins that were already priced extremely low. I had the courtesy to respond in a polite manner.
Event 3: Few months later I make them a more than fair offer (for a service) and he never responds to me!
These things may seem small individually but all 3 of them together has made me realize that some dealers suck. Especially the ones that are only interested in your money and dont have the courtesy to respond to you.
Although,from my personal experince it can be easy to forget to reply to a PM/e-mail,as sometimes I'll read it and mean to reply to it later...but not remember it till a few days later.
Another thing I should note is that sometimes e-mails will get sent to the spam/bulk folder even if they are not,I've found a few in there that missed my inbox.
And Ben,this dealer does seem to take a while to reply to correspondance!
I know emails are are a great convenience, but nothing beats an actual call for me.
I've had bosses that won't take my calls and won't pick up the phone to call, but when he did want to talk, sent me emails saying "call me."
But your right, a phone call goes a long way. I just never called them.
a coin.....and not get an answer? Even when you followed the link it said to email?.......
yes many many times in the distant past
it was not meant to be......karma and all that
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
ignore emails that do not float their boat so to speak.
individual dealers answer back within 24 hours ussually.
Could be the result of spam software. Many people turn on the spam software provided by their ISP and it kicks out the good with the bad. Try calling them.
well if the orig poster would stop offering viagra pills in trade, it might
just get through!
<< <i>If you want the coin so bad, why not be proactive? Call them.
I know emails are are a great convenience, but nothing beats an actual call for me.
I've had bosses that won't take my calls and won't pick up the phone to call, but when he did want to talk, sent me emails saying "call me." >>
If a dealer has an email address listed in their ad then a phone
call should not be necessary. The dealer is the one that needs
to be proactive and on top of things like this.
some of us treat email as the best form of communication.
a phone call means urgency and it is often time burglars calling.
Yikes! I will stop answering the phone.
It largely depends on my previous communication relationship with the dealer. I bought a coin on Mother's Day from Doug Winter by email a few years ago, and I buy coins via email from him all the time. If it is someone with whom I have never established contact before, I might be more inclined to call.
Rule of thumb: When I have casual interest in a coin, I will email. If I really want it, I call on it ASAP.
I was very pissed at a friend of mine for ignoring my emails. After finally getting hold of him, turns out his ISP had my ISP spam-blocked.
AOL is very bad at delivering mail. Almost every day I get a message from the AOL mail system saying one of my email is delayed 4 hours or can't be delivered or is being rejected because of spam (??).
If you want to reliably receive mail you should not use AOL.
<< <i>Rule of thumb: When I have casual interest in a coin, I will email. If I really want it, I call on it ASAP. >>
Well..it isn't a matter of wanting it real bad....I like it and would buy it now.... There are others to be purchased elsewhere....why BOTHER to put the email address to contact , if they aren't going to answer the emails?....I could call...but to be honest, I talk on the phone too much like it is...I really rather purchase via email....Heritage, Teletrade and most of the others do it that way...it's just not very business like...IMO...
I have sent two emails now in the course of 4 days....I have a regular email account, not a free one....I will look elsewhere......Too bad.....Mr dealer....you just lost a $700.00 sale on this coin and the potential of $7000.00 ++ over the course of this year....
Is it more likely that the email was not received? Or that a coin dealer intentionally ignored a message from a customer expressing interest in an item listed?
Is it more likely that the email was not received? Or that a coin dealer intentionally ignored a message from a customer expressing interest in an item listed?
I think the seller did not want to make the sale or any future sales. That's my story, and I am sticking to it.
<< <i>This is silly.
Is it more likely that the email was not received? Or that a coin dealer intentionally ignored a message from a customer expressing interest in an item listed? >>
I would say more likely intentionally ignoring a message because
the coin has already been sold and they don't want to bother
letting the potential customer know that.
Very bad business practice but not that unexpected considering
all the stories people have told over the years about being treated
rudely or ignored by coin dealers at coin shows or in shops.
Why should we expect dealers who act like that be any different
in dealing with people online?
<< <i>Eureka! I have the solution to the problem:
Coin's for sale/trade.
Tom Pilitowski
US Rare Coin Investments
800-624-1870
<< <i>The original question was about dealers not answering the emails they ask you to send to buy their merchandise....The phone call was not toll free and I did not want to call if email would get the job done, and the email solution was what the dealer recommended....I KNOW the phone will work..but the DEALERS suggested way was to email the him about the desired coin....he hasn't answered in two emails over 4 days now....I'll shop somewhere else...that's all.....The question was why bother to list the email address, if you aren't going to respond? I wonder how many other coin sales he has missed because of this??....And was this happening to other buyers??? >>
OK, I tried. If you want to believe that this was a personal affront, then that is your right.
<< <i>OK, I tried. If you want to believe that this was a personal affront, then that is your right. >>
Whoa!.......Sorry it came off as that...I didn't mean it to....No problem here not offended or anything... Sorry.
<< <i>Whoa!.......Sorry it came off as that...I didn't mean it to....No problem here not offended or anything... Sorry. >>
I didn't mean that you took my comments as a personal affront, I meant that you seem to have taken the dealer's lack of response as some sort of intentional slight rather than to assume it was a computer glitch.
My streak has been broken. I emailed a dealer today, one from whom I have only ordered once before, and he never wrote back. He has a reasonably large operation (multipe staffers), 1-800 number, etc., and invited emails on his website. Later in the day, I tried calling, but they have "banker's hours". I guess there is a first for everything. C'est la vie!
Didn't wanna get me no trade
Never want to be like papa
Working for the boss every night and day
--"Happy", by the Rolling Stones (1972)
p.s. Jayboxx, I love your signature line!