postal service/ ebay question

coinkat

If a parcel is lost by the US Postel Service (and I am not slamming them yet...), is it the buyer or sellers responsibility to pursue the Claim?

I ask because it seems that they require original receipts of the postal shipment which the seller would have and evidence of value (payment) which both the buyer and seller should be able to produce. Thanks for the thoughts and condolences during this cheerful and festive Holiday Season... please puke after you have responded...

laurentyvan

Regardless of documentation or context, it always sucks! Hoping the early new year will bring you a happy resolution.

theboz11

It is the sellers Post Office that must trace and claim

ajaan

The seller, but the buyer may have to fill out a form attesting to the value, price paid that is, of the item.

coinkat

Well there is always hope and happy endings... My missing item was delivered today... It was sent 11/28 priority. I am not slamming the US Postal Service but at least it has a good ending and the item was quite acceptable for the grade, even though it failed the original surfaces designation.

ajaan

Must have taken a trip around the country.

coinkat

My bet is on around the world, but it didn't take 80 days... I am not slamming the Postal Service... it arrived in one piece...

SYRACUSIAN

The only parcel I ever lost in 6 years out of more than 500 incoming and outgoing coin parcels,90% of which to and from the US, was an insured Meiji3 50 sen PCGS MS63, with wonderful colours from greattoning. I actually did nothing at all but wait. Dick (to his honour) ended up doing all the paperwork and the insurance finally paid him the entire $330 (final ebay) value of that superbly coloured 50 sen, after which he immediately sent me a check,although the whole procedure took more than 15 months and mostly it was really a shame as it was not an average unc M3 50 sen:






So yes, I believe it's up to the seller to claim the insurance and the rest.

PS:'kat, glad it finally arrived in one piece. What was it BTW?
PS2: Now that we mentioned this, I believe I'm about to add a second lost one, again an incoming one from the US, but of minimal value. Still a nice holey bust half.

Preussen

When the coins were stolen from my shipment from NEN a few months ago, I (the addressee) initiated the claim, and I received the insurance check directly from the USPS. To my knowledge, the shipper (NEN) was never even contacted by the USPS regarding the claim. - Preussen