Weekend Poll:

RYK

Played out!

neocirrhitus

Way too many other places that don't have as many "mistakes".....

DickyBetz

I looked on their websites. Many of their coins seem grossly overpriced.

Coinhusker1

<< <i>In the wake of the Beepy situation and subsequent "discovery", would you ever buy a coin from Superior?

No #5 this time. >>



What "discovery" are you referring to?

TorinoCobra71

#2

TorinoCobra71

mgoodm3

I won't buy anything from them as long as their pics are crappy. At full size, small cents are smaller than life size. That ain't good.

TahoeDale

Superior Galleries has several levels of commitment to the coin market. They do well in some areas and only fair(to poor) in others.

The same can be said of many coin retailers, as well as many non-Numismatic businesses.

I can assure you that the areas they excel in are worth pursuing. I have purchased a 1796 half, 1796 quarter, 1807 quarter--all in high grade, and the service and prices have been ALL GOOD.

I have sold coins through their retail group, and auction. Prices realized have been excellant.

They have assisted me in resubmissions to the grading services, with amazing good results.

But I have not tried to buy a coin from their inventory for under $500. Or bid on a coin on eBay.

Any generlized comment that one would never buy coins from a dealer because of past mistakes in one area is very short-sighted. I would assume the attorney that started the other thread has made some mistakes, from time to time. But yet retains all the faithful clients he has represented well.

Russ

Never have and never will. But, it has nothing to do with the Beepy fiasco.

Russ, NCNE

MFH

Dale hit the nail on the head as far as I'm concerned.

I have never bought a coin from them at the retail level or on ebay, but have bought quite a few coins from auction from them and all at reasonable prices.

I think that this recent fiasco will work itself out.

ziggy29

Got this from Superior last year:

tincup

I may or may not.... not sure. But I don't think I will try selling anything to them or through them. Not just because of this recently discussed situation.... but aren't these the folks that made the front page news a few years back by purchasing a very rare half dollar over the counter?? For only around $100 or so, then bragged about their accomplishment and then sold said coin for lots at auction?? Or who was the company?

Bochiman

<< <i>I may or may not.... not sure. But I don't think I will try selling anything to them or through them. Not just because of this recently discussed situation.... but aren't these the folks that made the front page news a few years back by purchasing a very rare half dollar over the counter?? For only around $100 or so, then bragged about their accomplishment and then sold said coin for lots at auction?? Or who was the company? >>

DHeath

Nope, but not because of the current thread.

fcloud

I guess if the coins is right, I'd have to try again. I didn't have any issues with them when I purchased, so to me it wouldn't matter.

FullStrike

I won a 2005 First Strike 1 oz Platinum Eagle from Superior about 2 months ago. No problems - nice Coin, nice price, fast shipping.

Just because one or two guys might have had problems with them doesn't make them a bad dealer all of a sudden. I will continue to keep them on my good dealer list.

SDCollector

Wow, it's a horserace. Look how close the voting is.

Julian

Astute purchasers never say never.

I would urge all to continue to consider Superior as an honest dealer and auctioneer. I know this to be accurate.

cmanbb

I have 2 similar threads about "a major auction house" in which I never mentioned the name of the auction house..................but
Superior was the auction house in question.

The first thread was dated 3/5/05 at 8:31 PM titled "shill bidding (major auction)....you be the judge".

The second thread was dated 6/1/05 at 9:09 PM titled "more shill bidding in major auction..................or just coincidence".

I would have attached these 2 threads, but don't know how.

Purple73

I was just over there looking around for the first time. They have a couple of Frankies I need for my set, but I won't pay the prices they have for them. Good possibility to get them for less through ebay auctions.

I also notice there inventory is not huge but they have alot of high dollar stuff. It seems like it starts off really high dollar older coinage but quickly fades to to more 1920's 30's 40' type stuff.

I can't vote because I just don't know enough about these folks yet.


PURPLE!

coingame2000

I've spent hundreds of thousands of dollars in their auctions in the past and will continue to do so in the future. I guess my comments may be categorized as a strong endorsement...

Mikey

RYK

Astute purchasers never say never.

777

I would purchase from Superior in the future... One mistake on a listing should not constitute avoiding them for future business; we all make mistakes whether it be as the buyer or the seller

Russ

I assume those of you who've vowed never to purchase from Superior because of their mistake also will never purchase from Heritage, right? They've made their share of similar mistakes.

Russ, NCNE

UncleWiggly

I have both bought from and sold through their auctions. I hope to in the future. But I am currently banning myself from either until the following is corrected.

How many people have bid in their auctions absentee via their new website? If so, have you found a way to delete the items you have won? I haven't. I have 28 items I have bid on. It takes over a minute to open up My Bids...if it will even open. I emailed Superior and asked how to delete the items I won. I think I sent some shock waves through them. What? Our new website we just spent big bucks to have done and our customers can't even delete the items they have won if they want to? I finally got a response saying they would try to make the site more user friendly in the future. When's the future? Next year? Teletrade users...can you imagine that for every single coin you have ever won or tracked staying in your track and bid forever? With the majority of it being tracks, I'd have well over 2000.

I don't know. But something is going on there and it isn't good. And it started to fall apart before Paul Tsong arrived on the scene. I honestly believe he was brought over from Teletrade to whip azz and get the show back on track. Just a positive note: Ron Remmer has helped me tremendously. If he leaves for a different auction house, I would most likely follow him there with my consignments.

So, NO NO NO! I will not bid in their auctions period until I can delete the items I have already won from my account.



Jerry

ColonialCoinUnion

If Superior had a nice coin that I needed in one of their auctions I'm sure I'd try to buy it.

There are a few dealers from whom I wouldn't buy anything regardless of what it was, how badly I needed it or how much money I had it in my wallet - but my issues with them are in a whole different category than the superior events described by 'Beepy'.

(I still can't get over that name though).

neocirrhitus

<< <i>I assume those of you who've vowed never to purchase from Superior because of their mistake also will never purchase from Heritage, right? They've made their share of similar mistakes.

Russ, NCNE >>



The difference for me is how the business handles it's mistakes. Heritage made an error on an auction win I had, they called me to explain the error, and sent me a coupon for a discount on my next purchase. Superior makes you wait several weeks until you call them, then they lie to you and tell you the coin is on the way. To me that makes all the difference in the world.

ddink

Never.

Russ

<< <i>Superior makes you wait several weeks until you call them, then they lie to you and tell you the coin is on the way. >>



Do they?

Russ, NCNE

neocirrhitus

<< <i>

<< <i>Superior makes you wait several weeks until you call them, then they lie to you and tell you the coin is on the way. >>



Do they?

Russ, NCNE >>



Well they did in at least 3 examples in the other thread, how many do you need ?

Russ

<< <i><< Superior makes you wait several weeks until you call them, then they lie to you and tell you the coin is on the way. >>

Do they?

Russ, NCNE >>

Well they did in at least 3 examples in the other thread, how many do you need ? >>



In three examples in the other thread they lied and told the buyer the coin was on the way?

Russ, NCNE

neocirrhitus

<< <i>

<< <i><< Superior makes you wait several weeks until you call them, then they lie to you and tell you the coin is on the way. >>

Do they?

Russ, NCNE >>

Well they did in at least 3 examples in the other thread, how many do you need ? >>



In three examples in the other thread they lied and told the buyer the coin was on the way?

Russ, NCNE >>



No, sorry, there was only one where the buyer said they lied. They just didn't bother to contact the other two. Nice customer service !!

Russ

<< <i>No, sorry, there was only one where the buyer said they lied. >>



And, that's one side of the story.

Russ, NCNE

Reece

Sure would, if they had a coin for my registry set of NO gold!! You learn in this business to never burn bridges, or it might come back to bite you.!!

jonesy

They screwed me too so never again.

JSsson

I have many dealer friends that I've talked to and almost all of them deal with Superior on a regular basis and none of them have a problem with them. In fact, many people like Superior a lot, at least that's what I've heard lately.

ER

Bought from their inventory only once. Probably not again.

WTCG

Would I ever buy from Superior?

I do constantly, and their checks are always good. I like Superior a lot.

ER

<< <i>Bought from their inventory only once. Probably not again. >>



And has nothing to do with what happened to BeepBeep.

roadrunner

Bought from the old Superior Auctions in the 1980's. But this is managed by a different crew. I've never bought or sold a coin to TIA, TAGZ, or the "new" Superior.

If they had the right coin and I was at the sale or a show, yes, I would probably buy it.

roadrunner

Newmismatist

I have in the past and I would in the future - THe fact that they made a mistake (that they tried to correct but did not/could not as of yet), is of little consequence because they have always treated me fairly in every transaction, whether on the buy side or the sell side. I doubt if they are perfect, to be quite candid, I know of no dealer or collector who is perfect. My buying habits would not be on ebay, but at major shows - or dealing with individuals at that firm that I know personally and trust.

On another note: Here are a few other very good dealers are in no particular order:

Heritage
Pinnacle
US Coins
National Gold Exchange
NFC
ANR
Mid-American Rare Coins
David Schweitz
Silvertown
Goldberg

and too many more with whom I've done business over the years - All excellent dealers, and none perfect.

ILikeDimes

If I decided what I was or wasn't going to buy from someone on the basis of a small percentage of bad experiences by others, I wouldn't own a car, I wouldn't have very many places to eat, I wouldn't hire a lawyer.........etc.................well, you get the point!

RYK

If I decided what I was or wasn't going to buy from someone on the basis of a small percentage of bad experiences by others, I wouldn't own a car, I wouldn't have very many places to eat, I wouldn't hire a lawyer.........etc.................well, you get the point!

That's an excellent point. Based on the results of the poll, I would wager that Superior has not lost any business over this fiasco.

dgreene56

When 35-40% of the respondents indicate that they will never do business with them in the future, there is something definately wrong. This should be a wake-up call for Superior and to say that they have not lost any business is quite a stretch. If they don't act to clean up their act internally after all this, well then they are choosing to continue to not be the best company that they can be. If they think they are successfull now, they potentially could be even more successful to some meaningful degree. The owners should be very upset by this poll and take corrective action through management/personnel/policy/systems changes necessary to win over those 35-40% in the poll. Even though I was one of the one's involved in an eBay auction where the coin didn't exist (was previously sold), I voted that I would do business in the future if they had a coin I wanted at a price that was attractive to me. However, that would only be one of the major auctions, but not on eBay. I had spent several thousand with them earlier this year before the eBay fiasco and I've backed off by not really even looking at their stuff on eBay anymore. The eBay thing was simply a minor irritationin the overall scheme of things, but I have not forgoten it and it has definately cost them some small amount of eBay business with me.

I sense there is much more going on here with the attitude toward Superior than could be caused by a few people having the misfortune of some minor eBay auction fails to deliver. There have been several comments throughout the weekend by people not involved in the eBay situation, that they never have and never would do business with them. Why? Is it just a lot of "retail" that feels that way (many other dealers seem to be very happy with them)? Can anyone shed any light on why so many wouldn't consider dealing with them in the future? Surely it can't be just because of the eBay problem?

Longacre

Only on approval.

drsvenghali

Never have and never will. But for a reason other than the Beepy non-transaction.

BillJones

I bought coins from “old” Superior (when the Goldberg family owned it) years ago via their auctions. From my experience their auctions were well run, and the coins were conservatively graded. Back at the 1976, I purchased a 1909 Proof set them. Those were the days when you could buy an original set for $2,000!

I’ve only had conversations with the people at the “new” Superior. My contacts have been cordial, but I have not bought anything from them to date.

keets

i'd buy a coin from Legend if it suited me and the price was acceptable, so why not Superior??? my only purchase from them to date was at the 2003 F.U.N. Show when i picked up an NGC MS62 1926 Sesqiucentennial $2-1/2 Gold that i cracked and upgraded at PCGS to MS63. why not again??

dorkkarl

i have & will continue to do so regardless of the beepy stuff.

superior screwed up - but not a single person i know of has "never" screwed up.

K S

LeeG

I have bought, and would buy again, if they have I coin I wanted and heres why:

Won this coin for a great price in one of their Auctions. Everything went like clockwork.

PCGS MS69




I also placed some bids on some lot's after this purchase and had to cancel my bids for personal reason's. Superior cancelled my bids without a peep. No questions asked, just honored my request. Other "Large" Auction Houses have not been so kind. I have nothing but positive experiences with Superior.