DEALER REVIEW: Silver Eagle Coin Company
Aethelred
Posts: 9,288 ✭✭✭
NOTE: This is the second of what I hope will be a useful series of threads describing my opinions of full time coin dealers based on recent purchases. The opinions are mine alone and are based only on the transaction described. In posting these opinions I make no guarantee as to the outcome of any other transaction with the firm in question. This should not be viewed as a recommendation of any kind on my part and I disclaim any and all responsibility for any actions either taken or not taken as a result of this review. No mention of a particular numismatic product constitutes a recommendation to buy, sell, or hold that or any other item.
DEALER: Silver Eagle Coin Company
SPECIALTY: US and World silver bullion coins
YEARS IN BUSINESS: 6
COIN(s) ORDERED: 2001 Silver Britannia Proof Set and set of BU Britannia coins
SHIPPING CHARGE: $0 Sent via Priority insured US Mail with signature required.
TURNAROUND TIME: About six business days.
CUSTOMER SERVICE: Superb, answered two e-mails each in less than 24 hours.
OVERVIEW: My experience with Silver Eagle Coin Company was excellent, I was pleased with their selection, ease of use of their website and response to my order. While at their site, I noticed no pop-ups, banner ads or annoying graphics and the pages loaded quickly. Orders are placed using e-mail rather than by a shopping cart system. As a general rule I prefer this method as it not only feels more "personal," but also allows a collector to list alternate choices or inquire about other coins. I received a confirmation that the coins I wanted were avaliable in less than 24 hours! I sent a reply letting them know when I had sent payment and to my suprise received an e-mail thanking me for my business! The coins arrived well packaged with an invoice and a personal note again thanking me for using them. The coins were of superb quality as was the box that the 2001 proof set was in.
I can't think of anything that I wish had been done different with this order and I will use SECC again!
DEALER: Silver Eagle Coin Company
SPECIALTY: US and World silver bullion coins
YEARS IN BUSINESS: 6
COIN(s) ORDERED: 2001 Silver Britannia Proof Set and set of BU Britannia coins
SHIPPING CHARGE: $0 Sent via Priority insured US Mail with signature required.
TURNAROUND TIME: About six business days.
CUSTOMER SERVICE: Superb, answered two e-mails each in less than 24 hours.
OVERVIEW: My experience with Silver Eagle Coin Company was excellent, I was pleased with their selection, ease of use of their website and response to my order. While at their site, I noticed no pop-ups, banner ads or annoying graphics and the pages loaded quickly. Orders are placed using e-mail rather than by a shopping cart system. As a general rule I prefer this method as it not only feels more "personal," but also allows a collector to list alternate choices or inquire about other coins. I received a confirmation that the coins I wanted were avaliable in less than 24 hours! I sent a reply letting them know when I had sent payment and to my suprise received an e-mail thanking me for my business! The coins arrived well packaged with an invoice and a personal note again thanking me for using them. The coins were of superb quality as was the box that the 2001 proof set was in.
I can't think of anything that I wish had been done different with this order and I will use SECC again!
If you are in the Western North Carolina area, please consider visiting our coin shop:
WNC Coins, LLC
1987-C Hendersonville Road
Asheville, NC 28803
wnccoins.com
WNC Coins, LLC
1987-C Hendersonville Road
Asheville, NC 28803
wnccoins.com
0
Comments
I've had nothing but good experiences with SECC. Since 1998 set, I have collected their 5 coin world silver set (except I pay the difference to have the ASE switched out for a Britannia) and have had wonderful service and the product is always trouble free.
Plus he has great giveaways!
I am now expecting delivery of my third order from them any day now.
I wish more dealers were like them.
Keep up the great customer service!!!!
Bob
Lou
ANA Life-Member
<< <i>I have also had only great experiencies with them. >>
Ditto...my choice for silver bullion.
edited to add...Dealer Review #1
Shep
Come on over ... to The Dark Side!
I used his shopping cart and payed instantly with PayPal. The way I like it.
John is excellent to buy from
09/07/2006
I think this is a terrific idea, and I now know where to shop. Please DO keep this up
My OmniCoin Collection
My BankNoteBank Collection
Tom, formerly in Albuquerque, NM.
WNC Coins, LLC
1987-C Hendersonville Road
Asheville, NC 28803
wnccoins.com