PCGS no longer sending e-mail when order arrives?

CardsFan

Was beginning to worry that my packages had gotten lost since I hadn't recieved the "order recieved" e-mail from PCGS but I when checked the submission status they had been entered. Anyone else no longer getting this e-mail?

dthigpen

I got one on the 22nd of October *shrug*

UncleWiggly

My last submission was acknowledged on the 26th of October with a e-mail. Sure glad yours made it though. Do you have PostIni or a e-mail screener of some sort where their email address has to be approved first before you see their email in your in box?



Jerry

LincolnCentMan

I ran a scan a few days back on a package I sent in. It got there on the 28th. I havent received a notification via email about it. I guess things are busy right now.

David

alergar

I sent a submission on 10/16 got my return receipt card back on 10/23 which showed the package had been delivered on 10/19.

I checked the PCGS submission Status and it showed nothing. Figured I'd let it sit for a couple of days.

On 10/27 I checked the USPS delivery status on line, it confirmed that the package had been delivered on 10/19 at 9:25 am. I checked the PCGS submission Status again and it still showed nothing. Checked my bank account and payment hadn't cleared yet.

So on 10/28 I sent an e-mail to PCGS listing the submittal number, the registered mail number and each coin in the submittal. Asking them to check into the status of the package. On 11/01 I got a reply from PCGS and an appology, the package had been recieved but had not been logged in.

So basically PCGS had my coins for 13 days before they logged in the submittal. From now on I will contact PCGS the day I get my return receipt card back, if the submittal number doesn't show up on the PCGS site.


Funny thing is I got better treatment when I was Silver level than I do now as a Platinum level

DMWJR

Yes they do. Got one two days ago.

Dan50

Funny I was just thinking of asking this question of David Hall ( how long will packages be allowed to sit in PCGS posession before being logged in?) And (Is this a way of getting arround the freebie thing?) Mail seems to be real slow when sent to PCGS for submission.

Maybe this post wasen't real bright, what with my submissions still waiting to be logged in. I'm sorry I'm sorry, don't body bag me.

ColonialCoinUnion

Noticed this too.

Here I was wondering if my walk-through submission had been received and it arrived back to me completed - through the process there were no emails confirming either log-in at PCGS, grade being in or shipment back to me.

MICHAELDIXON

I didn't receive an e-mail notification and it hasn't shown up when I type in the invoice number. I know it arrived, as they called and told me I forgot to include the payment.

RBinTex

Seems sporadic but appears highly correlated with how sent to them. When FedEx, I almost NEVER get an e-mail. When Post Office, I ALMOST ALWAYS get one.

bushmaster8

I didn't get email on my latest either...tho website shows it is in the system.

lava

<< <i>I ran a scan a few days back on a package I sent in. It got there on the 28th. I havent received a notification via email about it. I guess things are busy right now.

David >>



Ditto for me. ? In fact, I sent two packages at the same time. One was received Oct.28. The other, which was for expedited service, was supposedly not received until Nov.2. Odd.

alergar

PCGS is supposed to be black from the 8th to the 10th. Maybe they have just decided to start early :