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Internet credit card fraud information

mr1931Smr1931S Posts: 6,242 ✭✭✭✭✭
From Discovercard:

We would like to inform you of a recent incident in which Internet hackers illegally attempted to obtain personal and account information from Discover® Cardmembers. This activity, called "Phishing," is when hackers imitate the e-mails of legitimate companies to entice people to share personal information.

If you received an e-mail from "Support@Discovercard.com" directing you to update your billing information at a web site "Billing Center," and if you did enter personal information at this web site, please contact Discover Customer Service at 1-800-DISCOVER (1-800-347-2683) immediately.

Discover Card does not ask for personal or Account information to be submitted via e-mail.

Any e-mail sent from Discover Card, including Discover Card newsletters, customer service e-mails, or notifications that your statement is available online, would require you to successfully log in to the secure Account Center at Discovercard.com before entering any Account or personal information.


If you ever receive an e-mail that appears to be from Discover Card asking you for personal information, such as your Social Security number or Account number, please do not respond directly to the e-mail and call us immediately at 1-800-DISCOVER (1-800-347-2683).

Three warning flags that "official looking" email is fraudulent:

False Sense Of Urgency — Threatens to "close/suspend your account," or charge a fee.

Suspicious-Looking Links & Pop-Ups — Links containing all or part of a real company's name asking you to submit personal information.

Misspelled or Poorly Written — Helps fraudulent e-mails avoid spam filters.









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Great spirits have always encountered violent opposition from mediocre minds.-Albert Einstein

Comments

  • mr1931Smr1931S Posts: 6,242 ✭✭✭✭✭
    From PayPal re: a suspicious email that I received:

    Thank you for contacting PayPal.

    Thank you for bringing this suspicious email to our attention. We can
    confirm that the email you received was not sent to you by PayPal. The
    website linked to this email is not a registered URL authorized or used
    by PayPal. We are currently investigating this incident fully. Please
    do
    not enter any personal or financial information into this website.

    If you have surrendered any personal or financial information to this
    fraudulent website, you should immediately log into your PayPal Account
    and change your password and secret question and answer information.
    Any
    compromised financial information should be reported to the appropriate
    parties.

    If you notice any unauthorized activity associated with your PayPal
    transaction history, please immediately report this to PayPal by
    following the instructions below:

    1. Log in to your account at https://www.paypal.com/ by entering
    your email address and password into the Member Log In box

    2. Click on the Security Center at the bottom of the page

    3. Click on 'Report a Problem'

    4. Select the Topic: Report Fraud

    5. Select the Subtopic: Unauthorized use of my PayPal Account

    6. Enter your question in the 'Summarize your question in one
    sentence' box

    7. Click Continue

    8. Follow the instructions to access the appropriate form

    If you have any further questions, please feel free to contact us
    again.

    Sincerely,
    PayPal Account Review Department

    Great spirits have always encountered violent opposition from mediocre minds.-Albert Einstein

  • Thanks. We know.

    Cameron Kiefer
  • I get spoof emails addressing me personally from the card compamies that I have cards with. I've found a misspelled word in each one. Thanks for the info.


    Jerry
  • mr1931Smr1931S Posts: 6,242 ✭✭✭✭✭
    You're welcome, Cameron.

    Yes, it is important to know what to look for but,

    It's most important to report the suspicious emails in a timely way, like immediately. It helps the investigation that will likely ensue immensely to bring the internet credit card/money account scammers to justice.

    Great spirits have always encountered violent opposition from mediocre minds.-Albert Einstein

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