Mojo and Dennis, I would suggest contacting live help or live chat, (I forget), on ebay's home page and ask them directly for the link and from there simply forward a copy of his email to Safe Harbor. Mojo doesn't see small print very well which is why he uses caps a lot.. He just conveyed to you his story that I just did right above him. That letter is a sure admission of eBay rules' violations.
It would seem that the seller is trying to justify why he will not give you a break on shipping of multiple items as opposed to trying stick you with a handling fee that was not given in the description. The expenses he is describing are common expenses that everyone selling on eBay should be mindful of. Its up to the seller to see that his listing should/could bring in enough money to cover those expenses.
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