Multiple buy on ebay from one seller who refuses to combine the shipping charges...what to do
SemperFI
Posts: 802 ✭✭✭
I purchased four raw 1972 variety 2 between $13 - $25 plus another 1976 P ty 2 for $3. That is five raw Ike dollar coins together to weigh around 4oz. Add another 5oz for shipping and that is still less than $3 for shipping. The seller wants me to pay the $3 for each coin for a total of $15. What should I do? Should I just pay the stupid fees or should I wait a little longer for the seller to reply. I won the auctions on Friday.
Emails:
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Hello,
I just recieved the invoices for the auctions I had bid on and was
wondering if I could have them all shipped together and save on shipping.
Thanks.
-matt
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you still have to pay each shipping that is why the pice is so low
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Hello,
So, I have to pay $15 for coins that will ship First Class mail at a total of $5 max. I do not see how that is possible. I sell coins all the time and only charge USPS shipping rates. Let me know if we can work this out.
-matt
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Hello,
I am writing you again to request the shipping fees to be consolidated. I will not pay $15.00 for items that can be shipped for under $5.00. I am not bidding on ebay to pay for outrageous shipping fees, but to buy items. I would suggest you be an honest and fair seller and not to try to steal money from shipping fees that really do not cost that much to ship an item. I would like to pay for my items but I am waiting for a reply.
If what you state in your auction about people backing out of your items, maybe this is why. You will not cooperate with your customers and you are not a fair seller. It just does not make any sense to ship items for such a high shipping fee unless you were trying to make a profit. You state that I have to pay each shipping fee, I understand, but they are all coming to the same place. Why not consolidate? You also say that is why the prices were so low, well...it is an auction and we bidders are taking a risk of buying a coin with a small picture from someone that may not be so inclined. For all that we bidders know from bidding on your auction, you could be selling a heavily circulated type 3. There is no certification and no proof that is what we are bidding on. We can barely see why it is a type 2 in the first place. That is why the price is so low.
Wating for your responce.
-Matt Wyatt
SemperFI_0311_0341_5811
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Emails:
----------------------------------------------------
Hello,
I just recieved the invoices for the auctions I had bid on and was
wondering if I could have them all shipped together and save on shipping.
Thanks.
-matt
----------------------------------------------------
you still have to pay each shipping that is why the pice is so low
----------------------------------------------------
Hello,
So, I have to pay $15 for coins that will ship First Class mail at a total of $5 max. I do not see how that is possible. I sell coins all the time and only charge USPS shipping rates. Let me know if we can work this out.
-matt
----------------------------------------------------
Hello,
I am writing you again to request the shipping fees to be consolidated. I will not pay $15.00 for items that can be shipped for under $5.00. I am not bidding on ebay to pay for outrageous shipping fees, but to buy items. I would suggest you be an honest and fair seller and not to try to steal money from shipping fees that really do not cost that much to ship an item. I would like to pay for my items but I am waiting for a reply.
If what you state in your auction about people backing out of your items, maybe this is why. You will not cooperate with your customers and you are not a fair seller. It just does not make any sense to ship items for such a high shipping fee unless you were trying to make a profit. You state that I have to pay each shipping fee, I understand, but they are all coming to the same place. Why not consolidate? You also say that is why the prices were so low, well...it is an auction and we bidders are taking a risk of buying a coin with a small picture from someone that may not be so inclined. For all that we bidders know from bidding on your auction, you could be selling a heavily circulated type 3. There is no certification and no proof that is what we are bidding on. We can barely see why it is a type 2 in the first place. That is why the price is so low.
Wating for your responce.
-Matt Wyatt
SemperFI_0311_0341_5811
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0
Comments
Sleep well tonight for the 82nd Airborne Division is on point for the nation.
AIRBORNE!
Good luck
<< <i> A lot of sellers on ebay get you that way. They state somewhere in the listing that they do not combine shipping, then they overcharge you and send everything in the same mailer anyway. I'd pay the money and then when the coins arrive I'd neg the guy then go to safe harbor. He'll probably go along with it just to get the neg removed, that's when you ask for a refund of the shipping overcharge and tell the seller that if he refuses, the neg stays. >>
What's your Ebay ID so I can block you?
He should have inquired first.
<< <i>If what you state in your auction about people backing out of your items, maybe this is why. >>
This statement was in one or more of the descriptions? That alone would've most likely steered me away from bidding. There are two sides to every story and a statement like that indicates the seller may have been on the wrong side. Your current experience seems to confirm it. My only Negatives in my feedback involved a similar occurance. That guy combined without me asking and negged me when I emailed him complaining. I also had paid for insurance which he didn't do. The difference in the fees collected for in your case $5 and $15 if it were on the sale price and $18 and $36 in my case isn't enough for eBay to consider as fee avoidance but it would be worth the complaint anyway. I hope the seller comes around for you. While sliderider's suggestion "may" work it puts you in the act of "feedback extortion" and would possibly reflect negatively on you in a safe harbor negotiation.
USMC Veteran 1981-1992
Cold War Veteran
It's truly funny, no make that truly sad, that people in this day and age are so wrapped up in their own little world that they refuse to try and teach someone else the correct or accepted way of doing things.
Robert
And while you're at it, why don't you check out my 100% positive feedback with comments from most of my sellers about lightning fast payment. My bids are like gold. I also don't make returns, even if I'm not 100% satisfied. In other words, I am an ebay sellers wet dream. The only person who gets hurt by blocking me is the person doing the blocking, not me. Just remember that you are not the only seller on ebay. If Ican't buy from you, I'll buy from someone else. There's plenty of people out there who would love to see my name on their bidder list.
And I've only ever had to leave one negative in all that time for an item that never arrived and I only did it because the seller was so uncooperative in trying to reach a resolution, otherwise I wouldn't have left any feedback at all. So I don't play the feedback hostage game or leave negs frivolously, like you seem to be implying.
Unless the seller stated in the auction that they combine shipping & HANDLING, it is not a requirement. It would be nice, but not required.
That's why you ASK first, BID second. IMO now that you have asked the question and the answer is no, YOU are REQUIRED to pay the agreed price + S&H as described in the auction. To do anything else would be wrong.
Joe.
I didn't see anything in the one auction for the '72 IKE i looked at that mentioned anything about combined shipping. ?
As for "what to do," if there was no statement that shipping can be combined, if they won't cut a break on the shipping, I'd say "what to do" is no longer buy from that seller.
Otherwise, I would also stand my ground as a buyer and insist on sending the 4 separate lots to 4 different locations since they are a surprise gift to different friends.
That is usually how I get the seller to compromise.
There is ALSO NOTHING that requires the buyer to receive the package as combined shipment. The seller has an obligation to send all four lots to where ever the buyer chooses, if the seller does not wish to combine the lots to save on shipping fees.
Think about it!
Oh, by the way, if you want to send me one of those Ikes as a gift, I would love it!
As Orville says, if you have multiple places to receive it, do that too.
I would make it the biggest pain you could for the seller.
<< <i>insist on sending the 4 separate lots to 4 different locations >>
There you go...get three friends/family with different addresses, and ship to different addresses. Make him work for it
<< <i>Otherwise, I would also stand my ground as a buyer and insist on sending the 4 separate lots to 4 different locations since they are a surprise gift to different friends. >>
That works well...provided you didn't use PayPal where the seller only ships to confirmed addresses.
I hope you bid on those items taking S&H into account individually. I know I do and if I get combined S&H, bonus for me. If not, I bid what I was willing to pay including S&H.
To go through all the trouble some of you suggest to "get back" at the seller is jumping off the deep end IMO.
Joe.
I recently bought 4 BU Ikes, 3 BU Kennedy's and a few BU clad quarters from the same guy and I think I paid a total of $6.00 shipping, which I felt was reasonable. The coins were still in the mint packaging and were in great shape and not mint set rejects that you typically find on Ebay.
I have since went on and bought an additional 2 Ikes, 5 Kennedy's, and 21 BU Washington Quarters from this same person so combining shipping and treating the customer right pays off in repeat business!!!
I see islands below Florida.....they almost look like t3's to me....
Tom
and yes, I would think that the seller would combine shipping on those.
<< <i>There is also a reasonableness test. Perhaps 2 shipping fees for sending 4 lots together.
Otherwise, I would also stand my ground as a buyer and insist on sending the 4 separate lots to 4 different locations since they are a surprise gift to different friends.
That is usually how I get the seller to compromise.
There is ALSO NOTHING that requires the buyer to receive the package as combined shipment. The seller has an obligation to send all four lots to where ever the buyer chooses, if the seller does not wish to combine the lots to save on shipping fees.
Think about it!
Oh, by the way, if you want to send me one of those Ikes as a gift, I would love it!
I guess that would work as long as he does not use PaYPal as the seller has the right to refuse to send the items to an address that is not his confirmed shipping address from PayPal and the seller actually loses protection under Paypal terms if he sends items to an address other then the confirmed address. Unfortunately some sellers try to make every dollar they can any way they can which is why you should always contect the seller before you bid on multiple items to see if they combine shipping.
Asked and answered or are you suggesting a phone call?
I'm always a little amazed at how some can get so bent out of shape over S&H charges. Is there anyone here that does not take these charges into account when they place their bid?
Joe.
I like the idea of paying for each item separately. You could pay for one using Paypal, another using a check and request that you have it sent to a relative as it's going to be a gift, and another with a money order, and request it be sent to another relative as it's also a gift. And when you do that, make sure to mail the payments in separate envelopes. I would also politely inform the seller ahead of time, so maybe he will reconsider combining his shipping charges.
Dennis
Looking for PCGS AU58 Washington's, 32-63.
I am amazed every time this problem/question comes up.
Most efficient buyers will read an auction description FULLY first, BEFORE placing any bids. At that point, BEFORE placing a bid, get any questions answered (ie: shipping?, combined shipping?,BIGGER CLEAR PICTURES (if available)......etc.....) and then place a bid according to the understood criteria if you end up winning.
If you bid on multiple auctions, and win, without asking about any uncertainties in the details of said auctions, then you are obligated to the terms as they are laid out.
IF, and that's a big IF, the seller shows a willingness to combine shipping for a discount, then you are ahead. If not, then you should have already taken that into account before you bid !
Sheesh! is it really that hard to understand ?
You said: <<<<<<<<To go through all the trouble some of you suggest to "get back" at the seller is jumping off the deep end IMO.>>>>>>>>>
You are wrong! Most of us are already IN the deep end already.
Joe.
<< <i>Are you positive those are type 2's? >>
I was wondering the same thing...It's why I didn't bid.
PS: a buyer recently won two of my items...one of them he paid the 1 cent opening bid plus the $5 shipping....he also emailed me wanting a reduction in postage since he won 2 items.....
And I'm quite sure it takes him much more time to package the three items in the same package as one, along with the extra time it takes to carry it to the post office.
I just don't buy that. I don't think there is any choice but to pay the fees, but IMO it's a way to make up for the ebay fees and nothing more.
Dennis
Looking for PCGS AU58 Washington's, 32-63.
Though, I am just going to pay the shipping and hope that they are T2's. If not I will be in another mess trying to return them and get my money back.
Thanks for the feedback guys.
Pay the fee and chalk it up to another damn life lesson.
<< <i>You should have asked the seller before bidding if he combines shipping costs. Once you placed your bid, you are bound by his terms, like it or not.
Pay the fee and chalk it up to another damn life lesson.
>>
and hope to hell that they are T2s, he may refund the price but your still out $15 for the shipping!
My mistake and I ate it, but I DO not, WILL not, bid on Ebay auctions that use shipping as a profit center anymore. Gotta be more attentive I guess. Only thing I did, was to not leave feedback.
Tyler
<< <i>Your bid is your agreement to all the terms. >>
Hi Tyler,
thats it - and you said it in less words than anyone
Not meant to be hard to the buyer, and yes - this and that would be nice, and I'd combine for you of course etc., but AFTER bidding, well, this is all that remains with some sellers. As buyer you are responsible for what you agreed to.
Best,
Billy
If he wants S&H for each one, you pay it.
Unfortunately, it is a fact of life.
<< <i>Not meant to be hard to the buyer[...] >>
OK, I'll be hard on the buyer then. You've been around eBay enough to know how the game is played. Read the auction's terms. If you agree, you bid. If not, move on. Any questions, ask before you bid.
Your first email was excusable -- hey, it was worth a shot. But your two follow-up emails are inexcusable, especially the last one where you lapsed into formal-speak. At this point I wouldn't fault the seller one bit if he called off the sale and filed NPB against you. You're displaying all the signs of a problem child, and often times it's best just to walk away from them.
If you were a newbie I'd excuse it, but for someone with as much experience as you, you should know better.
<< <i>LoL...Ok ok Flamino. I got the point. Lesson leearned!
looks like another happy ending.
Rookie Joe
12/14/03 Bremer Confirms U.S. Captured Saddam
Joe Holt
joe_holt@bellsouth.net
I agree. You actually saved the seller time and cost of shipping materials.
You're displaying all the signs of a problem child, and often times it's best just to walk away from them.
I disagree.
Looking for PCGS AU58 Washington's, 32-63.
USMC Veteran 1981-1992
Cold War Veteran
It's truly funny, no make that truly sad, that people in this day and age are so wrapped up in their own little world that they refuse to try and teach someone else the correct or accepted way of doing things.
USMC Veteran 1981-1992
Cold War Veteran
It's truly funny, no make that truly sad, that people in this day and age are so wrapped up in their own little world that they refuse to try and teach someone else the correct or accepted way of doing things.
Mojo forwarded a copy of this email and this fiasco to eBay and last I heard there was nothing he could do buy pay. That's odd because I could swear I read in rules for sellers that there are rules in place to prohibit this sort of unethical behavior!
Dave,
Actually, I don't think that there is anything unfair about my rates at all. I paid over $40.00 at my cost for the coins you won and I have to buy huge quantities to get them at that price. Add to that my listing fees, closing fees, postage, materials, and most importantly labor costs and I think you will understand that I'm lucky if I break even on this sale. I hardly think that is unfair (at least not to you). You got all but two of the coins for the opening bid price, it was a slow night at the auctions which worked out very much in your favor. I assume a lot of risk by listing the coins well below cost but it is part of doing business on Ebay. I don't mind letting some coins sell below my cost but I absolutely will not also lose money on my overhead costs, the handling charge ensures that these costs are covered in the event of a slow auction. I think you got a phenomenal deal on these coins. No hard feelings on my part.
Thank you,
Ron
coin*deals*4u
HOW COME PEOPLE HAVE UNFAIR SHIPPING PRICES? IT SHOULD BE A SET RULE THAT FEES SHOULD NOT EXCEED A CERTAIN AMOUNT I AM VERY UPSET AND CAN DO NOTHING ,I HAVE CONTACED EBAY AND AM WAITING A REPLY
MOJOMAN
the_northern_trading_company
ace@airadv.net
Sellers have an obligation to deliver the goods as described and without misleading advertising. Buyers have an obligation to accept the terms offered by the seller or request compromises before bidding.
When we are planning for posterity, we ought to remember that virtue is not hereditary.
Thomas Paine
Goes directly against ebay policy. I would have forwarded that email to the safe harbour people, that is if I could figure out how.
Looking for PCGS AU58 Washington's, 32-63.