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Sellers, do you wait before posting feedback??

slideridersliderider Posts: 1,834
in U.S. Coin Forum
If you do, why? If I win an auction, pay in a timely manner, and don't make trouble, I should get my positive right away. So why do so many sellers wait for me to post my feedback about them?? I upheld my end of the sale in good faith, if I do not receive the item, or it isn't what was described in the listing and I neg you for it, you still have no valid reason to neg me because I have done nothing wrong.
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Comments

  • ziggy29ziggy29 Posts: 18,668 ✭✭✭
    Well, we've been through this one a few times. A couple things:

    * The transaction is NOT complete for the seller at the moment the seller receives payment. Feedback is used to rate the whole transaction. So even if you paid quickly, if I thought you were trying to jerk me around after the fact, my experience with the whole transaction is NOT positive. It may be negative, it may be neutral, it may be mildly unpleasant (resulting in no feedback most likely), but whether I was paid or not, if a buyer makes it miserable for me and I wish I never sold the item to them, the transaction from start to finish is NOT positive. So to leave a positive the moment you're paid is to place yourself completely at the mercy of the decency of the buyer. They now have you by the jewels and can screw you if they were so inclined. (Fortunately, most don't and it hasn't happened to me yet.)

    * While I don't hold feedback hostage, I sometimes do at least wait for an acknowledgment from the seller that they received the item and they are happy with it. To me that completes the transaction even before the buyer leaves feedback, so I will leave mine even before they leave theirs. I'd imagine it's very rare for a buyer to play the feedback extortion game after that point, though I suppose it's theoretically possible. Still, more often than not, lately I've been posting feedback before the buyer has.
  • anoldgoatanoldgoat Posts: 1,493 ✭✭✭
    No. Positive left when payment received/cleared.

    Also as a buyer, even if I receive the coin/coins in a timely manner I will not leave feedback for a seller that has not left feedback for me. I'd have a lot more feedback if I did but so would the seller.
    Alright! Who removed the cork from my lunch?

    W.C. Fields
  • my3centsmy3cents Posts: 1,411
    I leave positive instantly upon receipt of payment - the way I see it, it's a gesture of good faith in the buyer for one, and two, I think they have upheld their end of the auction deal. Seems to me that if I start everything out positively, it's more likely to stay that way.

    My Auctions
  • greghansengreghansen Posts: 4,301 ✭✭✭
    I also post positive feedback upon receipt of payment...but I understand the 'feedback hostage' risk I am taking. So far I've just been lucky so far I guess that it hasn't happened to me.

    Greg Hansen, Melbourne, FL Click here for any current EBAY auctions Multiple "Circle of Trust" transactions over 14 years on forum

  • BowTieCoinsBowTieCoins Posts: 899
    I leave positive instantly upon receipt of payment - the way I see it, it's a gesture of good faith in the buyer for one, and two, I think they have upheld their end of the auction deal. Seems to me that if I start everything out positively, it's more likely to stay that way.

    Same here, but from time to time I may accidentally miss leaving a feedback right away, its just an over sight.

    Katrina
  • braddickbraddick Posts: 23,970 ✭✭✭✭✭
    Quick positive feedback the moment I'm aware payment has posted. Why would I hold feedback hostage? If the buyer seems a bit strange to me I'll do some quickie research (check the feedback the buyer has left for others, for example and/or check what the buyer has recently purchased), and if something appears quirky I'll email the buyer with the quick note: "Please let me know when the coin arrives to you safe and sound and I'll be thrilled to be the first to post positive feedback." (Or, something along those lines.)

    I even send out the coin(s) with a day of receiving personal checks and also post the feedback instantly. I've yet to be burned, out of hundreds of transactions, on a bad check.

    peacockcoins

  • slideridersliderider Posts: 1,834
    I can understand that there are both buyers and sellers who play the feedback hostage game, it just doesn't make sense to me. I have only left one neg in my life and it was only after I waited a month and a half for delivery and the item still had not arrived. When I emailed the seller to ask if the item had shipped yet, I got a nasty email back stating that the item had shipped weeks ago and that they weren't responsible for lost mail and that I had better not even ask for a refund. If the seller had been nicer about it, instead of assuming such a threatening tone from the beginning, I might have let it slide (it was only a $5 item), but his attitude just touched a nerve that day and since the item never arrived, I negged him. (the item did EVENTUALLY arrive, albeit ANOTHER month and a half after posting the neg. I don't know why it took so long, but I still feel I was reasonable in giving the neg at the time.)
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  • RussRuss Posts: 48,514 ✭✭✭
    As a seller, I post feedback as soon as I have good funds in a timely manner, and I will not post feedback as a buyer until the seller does.

    Now, I've heard the argument that the transaction isn't complete until the seller knows the buyer is happy so the seller should not post feedback until then. So, I decided to test that. Upon receipt of my purchases, I've been emailing sellers and telling them that I'm pleased, happy, joyous, etc. Guess what? Most of them STILL do not post feedback first.

    Russ, NCNE
    eBay consignment sales | | Collectibles from Resco CCC
  • CarlWohlforthCarlWohlforth Posts: 11,074 ✭
    I guess I'm like the other nice, friendly and good CU Forum sellers who already posted to this thread. image I also post positive feedback when I receive payment. No problems so far (I'm knocking on wood as I write).
    Carl's Coins website w/ links to Carl's auctions
  • DHeathDHeath Posts: 8,472 ✭✭✭
    Others feel differently, but I post feedback as soon as I'm aware I'm paid. I don't pay much attention to what the other person does. It's worked fine for me.
    Developing theory is what we are meant to do as academic researchers
    and it sets us apart from practitioners and consultants. Gregor
  • Steve27Steve27 Posts: 13,274 ✭✭✭
    " As a seller, I post feedback as soon as I have good funds in a timely manner"

    Oh really Russ, this must be new for you.
    "It's far easier to fight for principles, than to live up to them." Adlai Stevenson
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>" As a seller, I post feedback as soon as I have good funds in a timely manner"

    Oh really Russ, this must be new for you. >>



    Not new, it's something I've always done. Clearly, by your comment, I must have missed one somewhere. If I did, just let me know.

    Russ, NCNE
    eBay consignment sales | | Collectibles from Resco CCC
  • beartracks42beartracks42 Posts: 2,834 ✭
    I also post feedback as soon as I receive positive payment.
    Gary
    image
  • FairlanemanFairlaneman Posts: 10,423 ✭✭✭✭✭


    << <i>I leave positive instantly upon receipt of payment - the way I see it, it's a gesture of good faith in the buyer for one, and two, I think they have upheld their end of the auction deal. Seems to me that if I start everything out positively, it's more likely to stay that way. >>



    The only exception is when CRS hits....image

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