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Auction House Sent Me Coins By Mistake - Must I Return Them?

CoinosaurusCoinosaurus Posts: 9,628 ✭✭✭✭✭
A major auction house sent me several thousand dollars worth of coins that somebody else won, by mistake. Of course I am going to return them, but am I legally obligated to do so?

Comments

  • krankykranky Posts: 8,709 ✭✭✭
    People often quote the law that says any unsolicited merchandise that you receive need not be returned, but this is not the same situation. That law applies when someone sends you something you didn't order and says you have to pay for it or else return it.

    This scenario doesn't fit as it was clearly an error.

    New collectors, please educate yourself before spending money on coins; there are people who believe that using numismatic knowledge to rip the naïve is what this hobby is all about.

  • tjkilliantjkillian Posts: 5,578 ✭✭✭
    Kranky is correct. Regardless of the law, morals would dictate you must return them. But I would make the auction house pay for the postage and apolgize to you.

    Tom
    Tom

  • Of course I am going to return them, but am I legally obligated to do so?

    Yes, if the auction house requests you return them. If they don't ask, and you don't tell, however, no one would know to ask you to return them.
    Realtime National Debt Clock:

    image
  • RGLRGL Posts: 3,784
    Of course, they are obligated to reimburse you for every cent of shipping and insurance, and, if they are classy, throw in a huge discount on future purchases, auction fees, etc.
  • check the postal laws, if you recieved them via us mail,
    i dont believe you have a legal obligation to return them.
    un-solicited mail is just that.
    UPS or FEDEX perhaps.
    morally ? yes sir.

    Proof
    image
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>check the postal laws, if you recieved them via us mail,
    i dont believe you have a legal obligation to return them. >>



    Wrong. Read the other posts in this thread.

    Russ, NCNE
  • FrattLawFrattLaw Posts: 3,290 ✭✭
    Or you could spend several thousand dollars on legal fees to fight to keep them once the auction house realizes their mistake and sues you to recover the coins. You do realize the true owner is going to come looking for them and they will realize the mistake and probably be able to track the coins to you.

    image

    Michael
  • PlacidPlacid Posts: 11,299 ✭✭✭
    Did you sign for them? If not the auction house might have a hard time proving that you actually took possesion of them.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Scotsman coins sent me 3 each 2001-W gold 1 ounce eagles graded NGC MS69 for no reason. I called to return them and they did not even know they had been sent to me. I returned them because it was the right thing to do, no matter what the law states.
  • K6AZK6AZ Posts: 9,295
    This is a no brainer, you return them and they cover your shipping.

    As others have posted, this business about being able to keep thousands of dollars worth of coins you didn't pay for because a company made a mistake is nonsense. This only applies to companies trying to sell you something by sending the item and demanding payment.

    One more thing, anyone who jumps into this thread and tries to come up with reasons to keep these coins and not pay for them is someone I don't want to do business with.
  • LanLordLanLord Posts: 11,714 ✭✭✭✭✭
    Can you at least post some pics?

    But, yes, I believe they should go back, but not until we see what ya had.
  • i could spend hours looking up the statutes but i aint gonna !
    its a moral question anyway.

    And we do want to see the merch !
    image
  • mgoodm3mgoodm3 Posts: 17,497 ✭✭✭
    The key word is purposeful vs. mistake. If they intentionally send you items you didn't ask for and try to get you to pay for them, don't have to return. If they mistakenly send the coins to you and just want them back, they still own them and they need to be sent back, but not at your expense.
    coinimaging.com/my photography articles Check out the new macro lens testing section
  • PlacidPlacid Posts: 11,299 ✭✭✭


    << <i>One more thing, anyone who jumps into this thread and tries to come up with reasons to keep these coins and not pay for them is someone I don't want to do business with. >>



    image
  • un-solicited mail is just that.
    pay or return it ? pound sand, i keep it and you have no recourse
    shipping mistake ? court battle !
    moral ?,yeah i return it,but i aint eatin the shipping !

    Proof
    image
  • BearBear Posts: 18,953 ✭✭✭
    1- If a bank by error credits a million dollars to your account and you spend the money.

    Why then you will go to jail. The same applies to receipt of merchandise by error.

    2- The second issue is the question of moral responsibility. One must do what is right and ethical.

    3- The third issue is the concern that the person who messed up the mailing, may well lose their job, if the

    merchandise is not returned. This is the same as the checker in a store giving you too much money in change.

    If their register comes up short, then they will be written up. Several writups and they will be fired. In the case of

    coins worth several thousand dollars, you can bet your bottom dollar there will be blood on the snow.
    There once was a place called
    Camelotimage
  • mrearlygoldmrearlygold Posts: 17,858 ✭✭✭


    << <i>Scotsman coins sent me 3 each 2001-W gold 1 ounce eagles graded NGC MS69 for no reason. I called to return them and they did not even know they had been sent to me.


    Boy oh boy that would make me feel real confident in consigning money to these clowns.

    Tomimage
  • K6AZK6AZ Posts: 9,295
    You missed one more point Bear - the person who paid for these lots doesn't have his coins. How would some of you feel if you paid for a bunch of coins and they were sent to someone else by mistake who wouldn't return them? This actually happened to me once. I bought a nice 1885 Morgan, a PCGS MS64 from a very good eBay seller. At the same time, he also sold a PCGS MS64 1885-S to another bidder. Yep, you guessed it I got the 85-S and the other guy got the 85-P. To make it easier on the seller, I hooked up with the guy in New York who bought the 85-S and we exchanged the coins. To my surprise a few weeks later, the seller sent me a PCGS MS63 80-S Morgan as a token of his appreciation. He sent the same to the guy in New York.
  • clw54clw54 Posts: 3,815 ✭✭✭
    Wasn't there a thread a few months ago where somebody sent the wrong coins to a buyer?
  • razorface1027razorface1027 Posts: 4,242 ✭✭
    Kranky is correct. Regardless of the law, morals would dictate you must return them. But I would make the auction house pay for the postage and apolgize to you.

    HA! Not only that, they should comp you something for being honest. If it were me, I'd DEMAND it. JMHOimage

    You want your coins, I want something in return....CASE CLOSED.
    What is money, in reality, but dirty pieces of paper and metal upon which privilege is stamped?
  • Wasn't there a thread a few months ago where somebody sent the wrong coins to a buyer?

    Yes, there was. The unsolicited merchandise issue came up then, too -- those rules simply do not apply in this or any similar case. It's annoying to constantly debunk the same nonsense.

    Unsolicted Merchandise
    Realtime National Debt Clock:

    image
  • StuartStuart Posts: 9,761 ✭✭✭✭✭
    Coinosaurus: Simply by publicly posting this thread, you have demonstrated yourself to be a person of high moral fiber and strong ethics.

    I applaud image your honesty and thank you for sharing this with us! image

    Stuart

    Collect 18th & 19th Century US Type Coins, Silver Dollars, $20 Gold Double Eagles and World Crowns & Talers with High Eye Appeal

    "Luck is what happens when Preparation meets Opportunity"
  • Catch22Catch22 Posts: 1,086 ✭✭
    Obviously, do the right thing....return the coins.....to the wrong auction houseimage


    When we are planning for posterity, we ought to remember that virtue is not hereditary.

    Thomas Paine
  • mrearlygoldmrearlygold Posts: 17,858 ✭✭✭


    << <i>Obviously, do the right thing....return the coins.....to the wrong auction houseimage >>



    Yup and when they call, tell them you don't know anything about it image
  • BarryBarry Posts: 10,100 ✭✭✭
    Happened to me a couple of years ago. B&M sent me a gold coin worth about $25K. It was one lot number off from a coin I bid on, but didn't even win. I called them up, and told them about the error. They thanked me. I sent it back, and they reimbursed the postage (no extra thank you credit though image )
  • segojasegoja Posts: 6,134 ✭✭✭✭
    I'll throw out another perplexing one!

    A guy bought 2 proof sets from me on e-bay & paid for them in a timely fashion.

    I shipped them in a timely fashion. Shipped May 12.

    Guess what showed up in the PO Box yesterday...the 2 proof sets, which were returned by the post office as unclaimed. Now the 30 days for refund have passed and the guy's e-mail doesn't work.

    What do you do?
    JMSCoins Website Link


    Ike Specialist

    Finest Toned Ike I've Ever Seen, been looking since 1986

    image
  • ElcontadorElcontador Posts: 7,523 ✭✭✭✭✭
    This strikes a nerve. Please call the auction house; they will reimburse shipping, postage, etc. And if they have some class, will send you a token of their appreciation as well.

    Last year, I won an 1804 Plain 4 Stemless 1/2 Cent in NGC 4 RB at a major auction. Auction rules stated that in case of two bids being the same amount, the first bidder gets the coin. Mine was the first bid (I was in Brasil, so bid via the internet).

    The lot went to a floor bidder who exactly matched my bid. When I found out that I had the high bid but did not win the coin, I started sending E-Mails to the auction house. What happened was that they screwed up, and did not honor my bid. The floor bidder paid for the coin, left, and when notified that it was not his coin & he should return it (and get his $ back), he told them to stick it. He was a cara de pau asqueroso.

    The auction house apologized & sent me a book of my choice for their mistake & my related aggravation. You wouldn't want this to happen to you; please return the coins.
    "Vou invadir o Nordeste,
    "Seu cabra da peste,
    "Sou Mangueira......."
  • nwcsnwcs Posts: 13,386 ✭✭✭
    Of course the coins should be returned. The company should pay for shipping/insurance which I'm confident they would be more than happy to do. We, as a group, sometimes castigate dealers for shady practices with grades. Keeping coins in this situation, to me, is just as shady.

    So I'm glad to hear you're returning them.
  • dimeadzndimeadzn Posts: 123 ✭✭
    Segoja-

    You could try sending him a postcard explaining what happened. Maybe he's had some kind of emergency that's kept him from getting his mail
    Hamsters oy! Why collect they the taco.
  • khaysekhayse Posts: 1,336
    I don't see how that link to the USPS site debunks anything. You may only be sent merchandise if it's:
    free samples
    from a charity
    from someone you have an agreement with.

    I guess it would all hinge on how you argue "have an agreement with". I guess I have an agreement with several of
    the big auction houses. I would say I have an agreement for them to send me stuff I ask for or bid on. Their rules may
    state something different.

    In any case I would probably charge them for my time if I was in a bad mood (which I am in now). I can't be bothered to
    go to the post office every time someone screws up.

    -KHayse
  • Conder101Conder101 Posts: 10,536


    << <i>Guess what showed up in the PO Box yesterday...the 2 proof sets, which were returned by the post office as unclaimed. Now the 30 days for refund have passed and the guy's e-mail doesn't work. >>


    Get the buyers contact information from Ebay and phone him. If the phone number doesn't work go on with your lifeand wait for him to contact you at which time you can either send him the sets or a refund.

    One other question was his address a street address or a PO Box? If it was a street address the Post office may not have left messages, or maybe he can't get to the Post Office (I know I usually can't and have had stuff sent back for that reason.) So send him a letter letting him know what happened and ask him what he wants you to do.
  • WHOA!!!!!!!!! I know you already said you were going to return it but,

    First: This is NOT unsolicited mail. You solicit every single piece of mail you receive from the auction house by registering for the auction. In your case you just happened to receive the wrong item.

    Second: The coin(s) are legally owned by someone else who does have a rightful claim to them be it either an individual or the auction house itself. The only way you would be legally allowed to keep them is by permission. Someone trying to keep something like this could also face Federal scrutiny because it WAS delivered by mail.

    Third: Here's the question that should be asked. Whose insurance has to pay the claim if the item is lost or stolen while in your possession?

    That's the worrisome part. Safe guarding it until you get it back in the mail and just the damn inconvience of it all. I hope it all works out ok.

    Unrelated comments about Scottsman: Scottsman is a old reliable coin business. I have sold to them several times. John Bush is one of the easiest going people to work with when consigning coins. I realize they sent someone 4 Silver Eagles by mistake. And, yep, they screwed that one up.

    Jerry
  • CoinosaurusCoinosaurus Posts: 9,628 ✭✭✭✭✭
    Well, the wierd thing is that I never signed the registered mail slip at the PO. So no one can really prove that I received the box. Usually the PO is more careful about making sure you sign for it.

    I also double checked my bidder number against the one on the invoice. Not even close. What I am concerend about is that someone might have registered for the auction in my name. There are no safeguards against this - they NEVER check ID when you register for a bidder card.

    The way it's setup right now, someone could register under a totally phony name, bid up $1m worth of stuff, and walk out of the auction room, never to be seen again. Quite honestly I'm surprised this hasn't ever happened. I know for stuff like the 1933 $20, everyone was pre-registered and investigated before the sale, so there would be no hassles like this.

    By the way, as far as returning these coins, there is also my own self interest here - I like the auction house a lot and have a good relationship with them. I don't want to mess that up.
  • Hi,

    you should return them but... you could sorta hint at a reward... perhaps they will allow to keep a few coins of your choice for being honest.

    Spanky
  • khaysekhayse Posts: 1,336
    > That's the worrisome part. Safe guarding it until you get it back in the mail and just the damn inconvience of it all.

    UncleWig,

    Wouldn't worry me a bit. image

    -KHayse
  • robertprrobertpr Posts: 6,862 ✭✭✭
    I am amazed by all the people suggesting you ask for some kind of reward. IMO, you should request the auction house pay for the postage, and that's it. If they want to offer you a reward, great. I would never request one though! IMHO, that would just be selfish.


    >ring ring
    >Hello?
    >Yes, Mr. Smith?
    >Yes...
    >I found your wallet the other day. I think you must have left it on the counter at the bank. I found your ID inside and looked up your number in the phone book...did you lose your wallet?
    >Yes, I did! My credit cards are in there!! I was so worried that some theif found it.
    >Well, it's your lucky day. And I'm a super honest guy. Now, I noticed you have $200 in it, can I keep $50 since I'm such a super honest guy???
    >uh...well...
  • rkfishrkfish Posts: 2,617 ✭✭✭
    I have to agree with Robert on this one........the satisfaction of doing what's "right" should be reward enough imo...
    Steve

    Check out my PQ selection of Morgan & Peace Dollars, and more at:
    WWW.PQDOLLARS.COM or WWW.GILBERTCOINS.COM
  • ShamikaShamika Posts: 18,781 ✭✭✭✭


    << <i> I am amazed by all the people suggesting you ask for some kind of reward. >>



    I also agree. "Suggesting" you receive a reward is "suggesting" that you're holding the coins for ransom.


    Buyer and seller of vintage coin boards!


  • << <i>This strikes a nerve. Please call the auction house; they will reimburse shipping, postage, etc. And if they have some class, will send you a token of their appreciation as well.

    Last year, I won an 1804 Plain 4 Stemless 1/2 Cent in NGC 4 RB at a major auction. Auction rules stated that in case of two bids being the same amount, the first bidder gets the coin. Mine was the first bid (I was in Brasil, so bid via the internet).

    The lot went to a floor bidder who exactly matched my bid. When I found out that I had the high bid but did not win the coin, I started sending E-Mails to the auction house. What happened was that they screwed up, and did not honor my bid. The floor bidder paid for the coin, left, and when notified that it was not his coin & he should return it (and get his $ back), he told them to stick it. He was a cara de pau asqueroso.

    The auction house apologized & sent me a book of my choice for their mistake & my related aggravation. You wouldn't want this to happen to you; please return the coins. >>


    The same thing happened to me ....I had an internet bid in for $1900 for a coin.... I watched it on line and it sold for $1900 so I thought I won it.....When I contacted the auction house the next day they said that I was not the winning bidder... I explained to them that I had the earlier bid of $1900 and I should have won the coin......They said there was a mix up and they didn't see my bid and awarded the coin to the floor bidder........what a bunch of cr*p.......I'll never deal with that auction house again.......and I told them so......seems it fell on deaf ears..........image
    Building 33-47 Mint Sets always looking for MS67s PM with any coins you might have for sale.

    Mike
    idocoins
  • BoomBoom Posts: 10,165
    DO THE RIGHT THING!!! Contact the auction house and clear your mind and your conscience. You wouldn't like it if they were your coins and someone kept them. From the description, reading between the lines, I'm betting they're from Heritage. CALL THEM- ask to speak to Mr. Bob Marino, tell him what has happened and suggest you do not wish to incur unwarranted shipping expense and that maybe you should return them Registered / Insured and COD. See what he has to say! JMHO! You''ll be a bigger man for doing the right thing than risking all sorts of trouble!image
  • raysrays Posts: 2,373 ✭✭✭✭✭
    Of course they should be returned, and the auction house should pay your shipping costs.

    In the coin biz, one's word is very important. I have had lots shipped to me for my preview worth over $100K by several auction houses. Similarly, I have sent coins on memo to dealers based on their word that if they sell them, I get paid. Word spreads fast if trust is broken.

    I would assume that if the coins sent to you were worth several thousand dollars, they were sent registered mail and thus a signature was required to release them from the Postal Service.

    Not being an attorney I don't know if you legally have to return them. Probably yes. Adrian??

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