Cool, a change of 25 days in economy turnaround time.

Russ · February 24, 2004 5:50AM

Economy Service
Current approximate
turnaround: 90 days.

Just updated.

Russ, NCNE

LucyBop · February 24, 2004 5:51AM

gasp!

tonyhar · February 24, 2004 5:54AM

hookedoncoins · February 24, 2004 5:56AM

So when do y'all think it will top 100?

poptopsRus · February 24, 2004 5:56AM

OMG and I thought you were kidding. I had to check for myself.

pontiacinf · February 24, 2004 5:56AM

I still dont understand...if your too lazy to wait, antiup cheapo...isnt that where compucheap came from?

J/K

coingame2000 · February 24, 2004 5:59AM

I have an economy submission that PCGS received on 12/17/03 -- right around the same time they announced that the turnaround time had been reduced to 35 days! Not for me I guess, oh well...

Mike

keets · February 24, 2004 6:02AM

.................excuse me, i need to go find my earplugs. the roar will be deafening!!!!!!!!!!!!!!!!

al h.

DennisH · February 24, 2004 6:02AM

I still have one in there that was received on 11/16/03

Russ · February 24, 2004 6:05AM

If, as David Hall claims, (contrary to what CS says), that number is calendar days, this update is simply reflecting recent reality.

Russ, NCNE

DennisH · February 24, 2004 6:09AM

Russ:

But what do you suppose the odds are that the next time we call in for a status check, the customer service person says, "Well you know, the Economy turnaround time is currently 90 business days."?

Bikingnut · February 24, 2004 6:15AM

Thats discouraging. My submission was received on 2/9/04. If I'm lucky I'll get it back by May 10. I plan on moving in June due to my retirement. Hopefully I'll have it back before then.

Russ · February 24, 2004 6:16AM

<< I plan on moving in June due to my retirement. Hopefully I'll have it back before then. >>

I'd suggest you fill out one of those little address forwarding cards at the post office.

Russ, NCNE

SportsModerator2 · February 24, 2004 6:31AM

<< If, as David Hall claims, (contrary to what CS says), that number is calendar days, this update is simply reflecting recent reality.

Russ, NCNE >>

David has informed the department that it is calendar days.
You should not be told that it is business days.

Carol

Russ · February 24, 2004 6:50AM

<< David has informed the department that it is calendar days.
You should not be told that it is business days. >>

I figured that was probably a communication issue. Glad they're now on the same page.

Russ, NCNE

Yupp · February 24, 2004 6:56AM

Just got my grades posted today from an economy submission. PCGS received them on 12-30, so give an allowance for registered shipping from west coast and it will be about 60 days turnaround on the nose.

Russ · February 24, 2004 6:59AM

Yupp,

Are you sure that's an economy submission? What dates are the coins?

Russ, NCNE

Yupp · February 24, 2004 7:06AM

Yeah, it was economy Russ (checked my submission form to be sure). I was a little surprised to get them so soon myself. 12 coins total consisting of Morgans, Mercury's, Barbers and Early Commemoratives.

Tootawl · February 24, 2004 7:06AM

<< Just got my grades posted today from an economy submission. PCGS received them on 12-30, so give an allowance for registered shipping from west coast and it will be about 60 days turnaround on the nose. >>

I'm still waiting for economy received on 12-8. What is your secret to get ahead of me?

Russ · February 24, 2004 7:08AM

Man, Yupp, they must like you!

Russ, NCNE

Yupp · February 24, 2004 7:13AM

I'm going to rule out the possibility of them "liking me" considering some the grades I got! Had 4 bodybags, plus several with lower grades than expected. Did have one winner, I guess that's what keeps you coming back!

WWW · February 24, 2004 7:33AM

As a new CC member, I find this news rather discouraging. Clearly the management at CU is aware
of the growing dissatisfaction among it's members regarding the turn-around times for Economy
submissions and yet we see no effort on their part to remedy this ongoing and serious problem.

Has there been an official position been made by CU with respects to addressing this issue?

DennisH · February 24, 2004 7:57AM

The "official position" at C.U. so far has basically amounted to "we're sorry, we're working on it, and it's a big priority for us."

But they've been saying that since about last October, so the bottom line appears to be that we're stuck with no good alternatives.

nwcs · February 24, 2004 8:15AM

Actually, they have been saying it since around January 2003. That was when it started to grow from being 30 days.

MadMarty · February 24, 2004 8:37AM

The first in, first out thing at PCGS is like the Loch Ness Monster, or the crash in Roswell. There are people who think it happened but most of us know it doesn't exist!!!

Manorcourtman · February 24, 2004 8:47AM

But customer service is open 3 hours earlier to tell you are looking at summer till you can expect your coin. I think turnaround times should be changed from days to seasons!! Current turnaround times are: Mid to late summer, but could be early fall

Cladiator · February 24, 2004 8:53AM

90 Business days = 4.5 MONTHS! not counting if there are any holidays in that 4.5 month period.

Tootawl · February 24, 2004 9:05AM

<< 90 Business days = 4.5 MONTHS! not counting if there are any holidays in that 4.5 month period. >>

You need to recalculate that. According to several posts, that's 90 calendar days not business days.

RGL · February 24, 2004 9:35AM

Geesh ... I can safely assume, of course, that the extra 25 days on the turnaround time applies only to submissions received today and after, right? Mine still will be done somewhere between the 40 days (when shipped) and the most recent 65 days, right?

Russ · February 24, 2004 9:39AM

Randy,

Time to wake up from your nap.

Russ, NCNE

Robgetty · February 24, 2004 9:53AM

Thank God I ponied up the $$ for regular and paid for the 7 day service
on a coin I wanted quickly. I almost sent the regular order in economy,
but decided that I wasn't in a gambling mood.

Russ · February 24, 2004 9:55AM

Rob,

Did you get the results on the 1872 Two Center yet?

Russ, NCNE

foodude · February 24, 2004 10:06AM

So who is sending in all these coins?

Do you think the 500+ Franklins, and 3000+ Morgans I've been sending in each month since November are having an impact?

Yes I am

So where are all these coins coming from?

robertpr · February 24, 2004 12:34PM

Grader: I'm tired of looking at all these damned JFK's!!! I QUIT!!!!
David Hall: Damn, another one bites the dust. Carol, could you update the website with a longer economy turnaround time please?
Carol: OK, so what's it up to now?
David Hall: Just put it at 90. Honestly I stopped counting. The good news is, see those 5,000 coins over there in the corner? They were submitted under Modern Economy. We don't have to grade them now, because they're no longer modern! I mean they were when they came in, but...just ship them back!

*disclaimer* I have no actual inside knowledge of what goes on at CU

nccoin · February 24, 2004 1:39PM

90 days is BS, You would think they would be loosing a lot of customers, but apparently not if it is taking that long.

grip · February 25, 2004 1:37AM

Im worried about,what the coins look like after sitting around all that time??
Cant be good

Al

Russ · February 25, 2004 1:52AM

<< Im worried about,what the coins look like after sitting around all that time??
Cant be good >>

If one uses the correct flips, ET Kointainer Saflips, and NO polybags, they can sit there for years and be just fine.

Russ, NCNE

AmericanSilverEagleCoins · February 25, 2004 2:37AM

They have been looking at adding more help to reduce the days. Well it looks like they added another grader but the days still went up?

Russ · February 25, 2004 2:55AM

<< Well it looks like they added another grader but the days still went up? >>

I don't think he's started yet. Next week, I think.

Russ, NCNE

dragon · February 25, 2004 3:19AM

<<< If one uses the correct flips, ET Kointainer Saflips, and NO polybags, they can sit there for years and be just fine. >>>

Russ, That is assuming they are stored under correct conditions 24/7 at PCGS. If they are stored in a place that is either too humid or too warm or constantly changing due to the A/C being turned off at night, the coins can develop problems regardless of what flips they are in. It gets pretty warm and humid in SoCal in the summer i hear.

Russ · February 25, 2004 3:31AM

Dragon,

Good point. Since I started using Saflips I've never had a problem, though. And, I've had coins sitting at PCGS for up to three months in all seasons.

Russ, NCNE

jeffnpcb · February 25, 2004 3:35AM

The thing about sitting around, regardless of conditions, you may get back a high graded toner instead of that bright shiney one you sent in!

grip · February 25, 2004 8:17AM

The safe flips are great to stop PVC,not good to keep out moisture"not air tight".Which means ,the coin specially copper will develope a haze.
Al

tonyhar · February 25, 2004 6:47PM

I have just checked some of my submissions ( on the off chance! ) and found one (28th Jan) has a set of grades, no posting date or email confirmation.
All the grades were one or two lower than expected compared with previous sendings, are they trying to raise extra funds through resubmissions?

Cool, a change of 25 days in economy turnaround time.

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