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Please comment on this feedback.------I've responded to their feedback.

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    Boch...image...I wouldn't say wrong, it's just a matter of my point of view. expressly from experience. I'm 43 and it took a long loooooooong time to comprehend the word PATIENCE...I find that I get the better end of the deal when I act upon my initial thoughts as opposed to reacting to them, if indeed, I had the same purchasing experience as keets. As I've expressed for the last 23 years to the "Queen Bee:"(my wife) Hon, think of what is stated on the back of a matchbook cover(and it still pisses her off even today) before you open your mouth or act out with a somewhat irrational overture. It states, "THINK BEFORE YOU STRIKE!" I try to intergrate such a simplistic statement in my life when it applys to dealing with people(even those vendors at ebay). I find I sleep better at night...image
    What is money, in reality, but dirty pieces of paper and metal upon which privilege is stamped?
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    I generally look at feedback in that me giving a positive is just my way of saying "Thank you for not ripping me off." Using it to actually critique someone's business practices, be it speed, communication or whatever can only lead to never-ending headaches about one seller or another. And, unfortunately, it could lead to what happened here.

    If a seller really ticks me off, but I still got what I wanted, I just don't leave feedback. This happened to me recently on a 256mb memory card for a PDA I purchased. Seller was very slow. My emails a 12 days later were only answered by form emails. When it finally arrived, my $7.50 paid for shipping was in actuality a 50c stamp on a small padded envelope "self-insured".

    Collector of Fractional Gold; gold tokens from Canada, California, Alaska & other states; gold so-called dollars, and other oddball stuff.
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    TayTayTayTay Posts: 465 ✭✭
    And this explains why:
    1. Feedback should be taken with a grain of salt - cuz a lot of sellers probably deserve more negs than they have (buyer afraid of getting negged back)
    2. I have two i.d.'s, one for selling and for buying (and negging, if so deserved image )
    "What are you putting that tape on your nose for?"
    "Exactly."

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    Ditto: on number 1 option....image
    What is money, in reality, but dirty pieces of paper and metal upon which privilege is stamped?
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    BochimanBochiman Posts: 25,790 ✭✭✭✭✭
    Manofcoins...I know you asked for Keets to answer your question, and I won't answer for him, but I do want to comment on what you said.....especially since I agree with Keets on this (and, truth be told, out of many of the posts that I have seen from him since I have lurked, then joined, this forum, I seldom do agree)....

    I don't think the transaction deserved a negative. He paid, he got the goods. He wasn't threatened or extorted or had to fight for them.
    BUT, that does NOT mean it was a positive transaction.

    Reading your replies, it looks like it is black and white for you. No gray. It is either positive or negative and feelings of how one is treated should not be respected?
    I will disagree with that and believe that is where neutrals come in.

    I had a seller send me a coin I won. I couldn't see a minor rim ding in the pic and it wasn't mentioned. He took ~5 days to get back to me, but he did offer me a refund.
    I thought long and hard on it (he left me positive feedback prior to my final decision but after I told him I was unhappy).
    I ended up looking at the coin a lot (a lowly MS62 or so common 1901-O morgan) and decided it wouldn't be worth the shipping, but that the seller's reaction of giving me the positive since I had completed my end of things in a timely, considerate manner, and the offer he made for the return, warranted a positive.

    I was very very very close to a neutral though, to be honest, but, I feel he didn't lie or try to cheat me. If I thought he had, then a neutral at the minimum.

    Ron

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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    keetskeets Posts: 25,351 ✭✭✭✭✭
    after some thought, i rsponded to the sellers retaliatory feedback with this simple sentence:

    Seller should adhere to listing/next day shipping, not "feedback" retaliate

    al h.image
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    BochimanBochiman Posts: 25,790 ✭✭✭✭✭
    niiiiiiccceeeee response image

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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    Keets my man.

    You are going to get as many opinions about this as there are members: Here is a quote that I took from one of your posts above:


    "Coin as advertised, slow shipment"

    Did you not say in another post: " Coin was actually nicer, than the picture"?.

    Seems like you don't want to let go, that you want that seller to die on your hill. That you do not want any of the blood on your hands. Hence try and get the board members to do the Crucifixion for you.

    In my opinion, you both share responsibility in the double "Neutral" caper. But I believe that it was you that cast the first stone. On such a simple, low level sale, you rough shod this sale like an expectant father. You even went as far as to call the seller, to insure "something". Seems to me that you were very much over eager, to have it your way at any cost.

    Well the deal is done. Your Columbian is home with you and you admire it. And what could have ended in a very nice sell/buy, has turned out to be degraded by one point for both of you.

    The keys are in your hands. Learn from this sale, understand that we are all part of the Universe, not the center of it. That some people, do have things going on around them, that causes them to think, respond and react differently. Did you ever think that once you sent the seller a Neutral, that maybe he became defensive, and reacted accordingly?

    Just learn from all this, and move on. I know that you are a good guy, at least here on the board. Remind me to never sell you a coin though. Cause if something should go slow on the sale, I don't want my name besmirched for something so simple.

    My Daughter is on her second tour in Iraq right now. Everyday, she is flying the wounded and dead out of country to Germany, to be identified, packed and wrapped and shipped out to "whom it may concern". Life is too damned short for this type of concern over a nice looking coin, but nonetheless, a coin that will not bring those soldiers back to life!

    Your Friend
    Bulldog
    Proud to have fought for America, and to be an AMERICAN!

    No good deed will go unpunished.

    Free Money Search
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    keetskeets Posts: 25,351 ✭✭✭✭✭
    hey Bulldog----not to be confused with a Beatles tune!!

    to clarify for you, it's all in black-and-white if you just look.

    as advertised:

    50ct 1892 MS-62,NGC, COLUMBIAN RAINBOW TONING, 1892 MS-62 US COLUMBIAN HALF DOLLAR COMMEMORATING THE WORLD'S COLUMBIAN EXPOSITION, CHICAGO, in NGC SLAB with SUPER RAINBOW TONING. For all you collectors of COLOR TONED coins, THIS IS DEFINITELY ONE TO HAVE!!

    here's what i said in my opening post:

    BTW, the coin is a blaster!! Very pristine fields with color and luster that flashes. Not a mega-high-ultra-toppop-registryquality-mortagethehouse-coin, just a sweet looker!!

    i think those descriptions are close enough to warrant my comment that the coin was as described. i'm not trying to get anybody to do anything for me and i already admitted that i overreacted as a result of a previous bad deal that caused me to be over-cautious. my intention was to get some comments about the whole thing . to that end, the thread has served us all well. perhaps the most pertinent reply was one which suggested that eBay needs to expand there allotment of 80 characters for a feedback reply.

    with regard to you selling me a coin, so long as you perform as you say you will, things should go well. that is my sticking point. he gave me a neutral because he didn't perform and i called him on it. go figure.

    al h.image
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    Hmmh, sounds to me like perfect expectations in a very imperfect world. As long as you're content Keets. That's all that counts!...image
    What is money, in reality, but dirty pieces of paper and metal upon which privilege is stamped?
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    Keets man,

    I respect your professionalism, and I respect you as a board Member.

    Shake handsimage

    Bulldog
    Proud to have fought for America, and to be an AMERICAN!

    No good deed will go unpunished.

    Free Money Search
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    CoinHuskerCoinHusker Posts: 5,034 ✭✭✭
    As far as slow shiping goes, alls well that ends well...BUT...Here's what is beginning to bug me about feedback. Sellers waiting to see what you give them before they post yours. So, if i pay within minutes of the auctions end with paypal, etc., and fulfill my end of the transaction to the full, promptly I don't get a feedback on my performance, but rather on how I rate the sellers by my feedback. Does this bug anyone else or is it just me? Sellers should leave feedback when the buyers part of the transaction is fulfilled. If a seller doesn't fulfill their end of the deal then they should get feedback based on their performance, not on how they "feel" about what I said about them in my feedback.
    Collecting coins, medals and currency featuring "The Sower"
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    TayTayTayTay Posts: 465 ✭✭
    Nope, MEinNE, you're not alone. I leave feedback as soon as I receive payment. If I deserve something less
    than a positive on my end, I'll take it, but I work hard to not get one to begin with. I feel like a neutral may
    have been appropiate in this case, but I probably would have let it go and avoided the seller in the future.
    "What are you putting that tape on your nose for?"
    "Exactly."

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    I leave postitive feedback when I know the buyer is happy with the sale. Once it has reached him/her, and he is satisfied, then I leave feedback. If there needs to be something else to be worked out, then I'll make sure the buyer is happy. Once the sale is completed, eg, the buyer is happy, I leave feedback.
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    BochimanBochiman Posts: 25,790 ✭✭✭✭✭
    I agree with coindaughter's comments.....as a buyer, I don't need the feedback right as soon as I pay, but rather, I want it prior to leaving mine (again, I trusted the seller with my money, they should trust me) and when the deal is actually done (buyer is happy, no need for a return, item arrived, etc).

    Ron

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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    zennyzenny Posts: 1,547 ✭✭


    << <i>do you consider misrepresentation and lies to be not way out of line (2 standard deviations from normal)?

    al h.image >>





    Come on, Al. Misrepresentation and lies? he shipped you a coin a couple days late.


    GET A GRIP.


    Many of the last 100 positive feedbacks that were left for the seller actually praise quick service/ shipment. Perhaps you were the first person to ever fall between the cracks!

    You continually state that there were "shoddy business practices" and lying and hairballed excuses, etc. etc.

    Maybe the guy really did have a rough week!

    Maybe it takes an echeck 5 days to clear.

    Maybe i'm insane for responding to this thread again.

    I just can't believe that people actually think 2 weeks is too long a wait for a 50 buck coin.

    "Sellers should go to the post office everyday."

    "Send the coin back if it takes too long."

    blah blah blah.

    somewhere in one of your responses you state that you "overreacted" yet in the same post you state that your part of the transaction was "picture perfect."

    Which is it?

    When you contacted the seller, did you express your deep feelings of anger and resentment? Did you give him a chance to apologize?

    My guess is that your "less than positive" feedback came from out of the blue to him. You emailed him asking where's the coin, he said it's on the way. What more could the buyer want?

    Next thing you know, what he considered to be another "positive" transaction in the bag is a stinkin' "neutral."

    You may feel the transaction was over once the seller was paid and you had the coin that you seem to find extremely attractive. Since ebay does provide the feedback forum, the transaction really isn't completed until everyone's left the feedback they feel appropriate.

    I've got a feeling the seller, after reading your "neutral" feedback, all of sudden didn't feel too "positive" about the transaction.

    Furthermore, if he has any contact at all with these boards he realizes that he is being demonized for absolutely no good reason at all, and that there are people who actually would consider not dealing with him because of your (apparently unique) 4 day wait.

    I think a retaliatory feedback would have been a negative.

    I'm pretty sure his response to the entire transaction was just as honest as yours was. I just believe that his was considerably more justified.

    z
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    keetskeets Posts: 25,351 ✭✭✭✭✭
    hey Zenny

    my response that you pasted was an overstatement of the facts made intentionally to match the overstated reply that i was responding to. what you seem to miss that others have understood is that the seller goes to lengths in his listings-----complete with exclamation marks and big-bold-colored-print-----to ensure that bidders understand they had better adhere to some rules if they expect to bid on the listings. then they very casually wait to ship at their convenience, lie in their feedback response and expect............me to be a good boy. fair play isn't much to ask for, is it??

    you see, if they had done as i requested when i promptly paid for the auction----please notify me when you send the item and i'll do likewise when it arrives----things would have turned out differently. they could have said they were busy and there will be a delay, fine. they could have said the item had been shipped, fine. they did nothing.

    BTW, i hope the seller comes here and reads this thread, perhaps he will consider changing the way he operates, though i doubt it. he has proven to me that he doesn't have a clue. he hasn't been demonized, unless you consider truth to be a bad thing. and as for my situation being unique, i really doubt it. i would imagine that this is run-of-the-mill for them, they just never get called on it because of their feedback practice and the overall eBay fear of a negative.

    tell you what Zenny, give them an e-mail and have them take a look since you're so concerned about their reputation being tarnished. your last sentence in the post sums up your ignorance about this transaction.

    nuff said.

    al h.image
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    zennyzenny Posts: 1,547 ✭✭


    << <i> what you seem to miss that others have understood s that the seller goes to lengths in his listings-----complete with exclamation marks and big-bold-colored-print-----to ensure that bidders understand they had better adhere to some rules if they expect to bid on the listings.

    al h.image >>




    For me all the exclamation points and bolding say the following:

    1. our shipping charges are reasonable.

    2. if you want to take advantage of our 10 day return privilege you better pay within 7 days.

    3. if you take longer than 10 days to pay we will start non-paying bidder action, 20 days and you'll be getting a negative.


    they mention that they ship the day after paypal payments are confirmed, don't know when that happened.

    You haven't presented any evidence of lying, misrepresentation, etc.

    You just presume that this is what they do, although every other feedback in their history seems to proclaim otherwise.

    okay Al, i plead ignorance. This was certainly a heinous business practice that needed to be exposed. good work.


    I think this illustrates PRECISELY why some sellers don't post feedback first. If you think an ebay transaction ends when the item is delivered, think again. You never know when someone is going to overreact, oops i mean conduct themselves in a picture perfect way.

    After your little hissy-fit, did you honestly expect a positive feedback from him?

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    keetskeets Posts: 25,351 ✭✭✭✭✭
    hey Zenny

    misrepresentation----in the listing they say they'll ship the day after PayPal's confirmation of your payment being received. technically they say usually, but if we want to get technical, the Payment was confirmed as received on September 28th----not to be confused with "cleared because if that's what they meant, they should have said that since they seem so "technical" in there rules for bidders. they shipped 5 days after it cleared or 10 or more days after it was confirmed as received, at least that's what they told me. not the next day as is usual for them.
    If you use PAYPAL, we will ship upon PAYPAL's confirmation of your payment being received, usually the next business day.

    lying----again, they told me on the phone that they had shipped five days after the payment cleared and then in their feedback they say four days. which is it?? four days like the feedback says, five days like i was told on the phone or after we ended that conversation which would have been six days or more.

    i don't presume to know how any of their other transactions proceed, but i do know the specifics of this one.

    After your little hissy-fit, did you honestly expect a positive feedback from him?

    here i present what zenny calls a hissy-fit----------Coin as advertised, slow shipment.image

    and you want me to get a grip!!!image

    al h.image

    image
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    GaCoinGuyGaCoinGuy Posts: 2,856 ✭✭✭✭
    Want some cheese to go with your whine? Man, get a life. If you are unhappy with them, send the fargin coin back! If 2 weeks is too long for you to wait, neg em!



    << <i> just aggravates me that a seller would lie and refuse to accept responsibility for their lax organization. >>




    So, I take it that you are able to go by the post office every single day to ship out items you might have sold?
    And may I assume you were in their store at the first of the month, so you know for a fact that the first of the month isn't busy for them? 99% of businesses do a monthly inventory on the last day of the month, and yes, believe it or not, sometimes it does take a few days to get back going again. Especially if it's a small operation employee number-wise. That's one of the biggest complaints I have about the boards here..........too many of you are so damned full of yourselves and your overstuffed shirts that you expect the world to simply standstill while you decide on whether or not to grace us with your presence. Well, you know what? The world stands still for no one. If you want your crap that day or maybe the day after, go buy it in a store.
    imageimage

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    UHOH....And I thought this thread would die...EVENTUALLY...BUT.............image
    What is money, in reality, but dirty pieces of paper and metal upon which privilege is stamped?
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    Hey GaCoinGuy,

    I think the main point Keets is trying to make is the SELLER stated explicitly on the auction page that "If you use PAYPAL, we will ship upon PAYPAL's confirmation of your payment being received, usually the next business day."

    Okay, so MAYBE it really was a rough start to the month. The auction ended on Aug 27th. Keets sent his echeck payment Aug 28th. The dealer stated that it took 5 days to clear, that would put it Sep 5th (very latest, giving him the benefit of the doubt and giving him 5 BUSINESS days). The the dealer states that it was shipped the 10th. That's ANOTHER 5 days, and well past the first of the month. Even allowing the dealer the day off for Labor Day and a weekend, it's common for inventories to last until the 10th? That doesn't leave much time to actually conduct BUSINESS.

    The least the dealer could (or actually SHOULD) have done, is include a note of apology in the shipment, if not some el cheapo little freebie, like an AG-3 coin of some sort, just show he was sorry about NOT FOLLOWING his ADVERTISED practice.
    Bill Ferguson
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    keetskeets Posts: 25,351 ✭✭✭✭✭
    hey Ga

    not the point at all.

    you seem awfully mis-informed in your little rant. i've asked for comments on the situation and gotten some good ones which mainly were tied to the fact that eBay really limits the feedback usefullness by limiting it to 80 characters and allowing sellers to in effect hold a buyer hostage with the use of retaliatory feedback, points most have understood and discussed, yet missed by you.

    this thread seems to have run it's course of useful respondents and has sunk to those who have chips on their shoulder about something or an axe to grind, your perogative. maybe you're having a bad day.

    al h.image
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    So maybe my idea to withhold displaying feedback until both parties are complete might work to eliminate retalitory feedback?
    image

    I can think of a dozen reasons not to have high capacity magazines, but it's the reasons I haven't thought about that I need them.
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    keetskeets Posts: 25,351 ✭✭✭✭✭
    hey ASE

    you're idea has much merit!! it would allow more truthful feedback and i think go a long way to eliminate retaliatory feedback. probably why we'll not see it done in that manner.

    al h.image

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