A Heritage complaint.

TheThing

Paid for an item via the telephone last monday. They said "we'll ship it out today, you 'll receive it in 3-5 business days." I usually receive it with in 2 days. That was over a week ago. No package. I called, they checked, their answer "We don't know why it wasn't shipped, but when we say 3 -5 days, that means its 3 -5 days for us to ship it, then 3 - 5 days to be delievered by the mail". What pure B.S.

jonesy

Thing, They have always shipped within 2 days. You might be the victim of a auction closing. They have been great shipping auction items. That is B.S. on the 3 - 5 days to ship.
Glenn

Dog97

The troll form the Open Forum buys coins?
Slow day over there?

Russ

This is a pretty lame excuse for a complaint. Come back when you have something real to bitch about.

Russ, NCNE

TheThing

Dog, no, I don't.....I buy notes.

TheThing

<< <i>This is a pretty lame excuse for a complaint. Come back when you have something real to bitch about.

Russ, NCNE >>




Given the price I paid, I would expect better service.

kieferscoins

He is my boo, but I have no control over him.

Cameron Kiefer

TheThing

Cameron, do not hijack this thread. And you'll pay for that remark!

jonesy

Hey Thing, What note did you buy? How about some info!!
Glenn

jonesy

Maybe the shipper is a Democrat!!
Glenn

maddogale

we'll ship it out today, you 'll receive it in 3-5 business days

someone said they would ship it that day, THEN 3-5 days for delivery.....stay on them, Thing!! call again in another two days if it doesn't show.

scher

i have ran into similar problems with heritage..guess they are just too big to give service.
bruce scher

MrEureka

A Heritage complaint.

Why are you complaining about this here?

IrishMike

What happened to your promise as jmwarren never to post again on the coin forum if the repubs won?

ARCO

I recieved my coins three days after the auction and I still hadn't even paid for them!

Tyler

jonesy

Same thing happened to me. I had to email them twice before they took payment. I'm not complaining though!
Glenn

TheThing

<< <i>What happened to your promise as jmwarren never to post again on the coin forum if the repubs won? >>



jmwarren is dead. I killed him. theThing now rules the land.

jonesy

That's Great!! You are one Sick puppy!!!

sinin1

ARCO that sucks - now you have to decide if you want to pay for it.

Heritage is too busy sending out coins fast to worry about expensive paper with some ink on it.

paigowjohnny

I've had similar problems as of late.....got one coin but never got charged...kept sitting on my invoice as past due. Got that straightened out. Won a coin in the bullet sale last week...called and gave them my info, and they never processed it.

First time I've had any issues with them...I think they're getting way too far ahead of themselves right now.

Coinosaurus

Heritage seems to send me "payment overdue" notices as soon as the auction is over. Heck, maybe they even predict which lots I will win and send them out BEFORE the auction. Another time I gave them a credit card number over the phone & it took them two days to figure out the number didn't work (turns out I had a limit on the card for phone orders that I didn't know about).

This is not the way it works in the numismatic literature realm. It is a very clubby atmosphere where most people know each other & all the dealers there send me lots as soon as the auctions are over & worry about getting paid later.

jonesy

I think they are trying too hard to please. It's starting to comeback and bite them on their arse. Personally, for the one time they mess up; they do it right the next twelve times!
Glenn